Wilson Electronics weboost Home Complete 530045 User manual

ESPAÑOL ENGLISH
NEED HELP? support.weboost.com 866.294.1660
Installation Guide
Cell Signal Booster
Home Complete
A WILSON ELECTRONICS BRAND
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Package Contents 1
Preparation 2
STEP 1-A & B: Inside Antenna & Booster Placement 3
STEP 2: Point Outside Antenna Toward Nearest Cell Tower
& Mount 5
STEP 3-A: Route & Connect Outside Antenna To Booster 8
STEP 3-B: Route & Connect Inside Antenna To Booster 9
STEP 4: Power Up The Booster & Optimize The System 10
Measuring Booster Performance 12
Light Patterns 14
Troubleshooting 15
Safety Guidelines 16
Specifications 17
Warranty 18
______
Index
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Package
Contents
Home
Complete
Outside Antenna
Mounting Bracket
Wall Mount Brackets
w/Command Strips
Cable Mounting
Clips Qty. 15
Inside
Antenna
(314444)
Outside
Antenna
(314445)
22.9m & 18.3m
Cables
(951160), (951175)
Power
Supply
(850023)
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Preparation
NOTE: These instructions will walk you through a “soft” install process to find
the optimal locations for the inside and outside antennas, then through the
process of the permanent installation.
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your
installation.
o Ladder
o Drill (if routing cable through wall)
o 2.5cm-7.6cm diameter existing pole for mounting
Outside Antenna (#901117 Pole Mount can be
purchased separately if needed)
o Recommended: Power Strip with surge protection
1 to 2 hours
1 Person (2 people to make antenna calibration easier)
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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NOTE: Do not connect booster to power until the system is fully installed.
______
Step 1-A & B: Inside Antenna
Placement
Place the Inside Antenna where you need the greatest signal boost
and place Booster in your desired location at least 61 cm away from
Inside Antenna.
TIP: The cable from the Inside Antenna can be
routed into the ceiling and connected to the
coax cable out-of-sight for a better look.
AT LEAST 61 cm APART
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Inside Antenna Mounting Options
Mounted
Vertical
Command
Strips
Command Strips
Mounted
Horizontal
Or use the
kickstand and
set on desktop
______
(STEP 1-A & B cont.)
The Inside Antenna can be mounted horizontal, vertical or on a
desktop. Command strips can be used to secure mounting bracket.
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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______
Step 2: Mount Antenna
And Point Outside Antenna
Toward Nearest Cell Tower
NOTE: Mounting on existing roof exhaust pipe
would be a good time-saver option. Watch out for
power lines.
Outside Antenna
Mount
Bracket
Clamps
Pole mounting and wall mounting options are included. The pole mounting
option is preferred because it will be easier to adjust to the direction of
the cell tower.
Attach the Mount to the Outside Antenna and use the Bracket Clamps to
attach the Antenna to a pole or exhaust pipe.
Pole
(2.5cm-7.6cm dia.)
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Point the Outside Antenna toward the nearest cell phone tower. To find the
nearest tower, use an app such as ‘Open Signal’. This is the most critical
step of the installation process because it will determine the overall
performance of the booster system.
The greater the separation between the Inside and Outside Antennas, the
better performance you will get from the booster.
Outside Antenna
NOTE: The Outside Antenna must be at least
15.2 meters horizontal or 6.1 meters vertical
from the Inside Antenna for best performance.
Make sure the Inside Antenna and Outside
Antennas are setup so they are facing away
from each other.
Cell Tower
______
(STEP 2 cont.)
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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If there’s not a pole to easily mount the Outside Antenna, this may be
mounted on the fascia by fastening the bracket as shown below.
______
(STEP 2 cont.)
Mounting On Side Of Roof (Fascia)
Cable Mounting Clips provided
Using only the back Bracket Clamp
for mounting
TIP: Make sure to do the optimization test on Step 4 to find the best side of
your house before you mount this on the fascia.
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Step 3-A: Route & Connect
Outside Antenna To Booster
The greater the separation, the better
the Booster performance
Connect the black 22.9 meter Coax Cable to Outside Antenna and route
cable into the home. All connections should be hand tightened only.
Route cable to the Home Complete Booster and connect to the port
labeled ‘OUTSIDE ANTENNA’.
Outside
Antenna
connection
22.9 m Coax Cable
Outside
Antenna
Cell
Tower
Booster
Booster
Cable Mounting Clips provided
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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connection
______
Step 3-B: Route & Connect
Inside Antenna To Booster
Inside
Antenna
18.3 m Coax Cable
Booster
Connect the black 18.3 meter Coax Cable to Inside Antenna and
route to the Home Complete Booster and connect to the port
labeled ‘INSIDE ANTENNA’.
The greater the separation, the better
the Booster performance
Outside
Antenna
Inside
Antenna
Cell
Tower
Booster
Cable Mounting Clips provided
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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______
Step 4: Power Up The
Booster & Optimize The
System
Plug the Power Supply into wall outlet then connect to end of booster
labeled “ ” (turn 90° to lock connector).
Outside
Antenna
Cell
Tower
Booster
15.2 METERS HORIZONTAL OR 6.1
METERS VERTICAL DISTANCE
Inside
Antenna
to power
to power
NOTE: We strongly recommend using a power strip with surge protection.
Can
be wall
mounted
Command
Strips
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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After powering up your system, you are now ready to optimize your system.
Rotate the Outside Antenna in 1/8 turn increments, after each turn, unplug
and reconnect the booster to power while observing the signal level on
your cell phone from the Inside Antenna’s projected area. Secure the
Outside Antenna in place, pointing in the direction that gives you the
strongest signal. Enjoy your boosted signal!
After each rotation, observe signal level
on your cell phone from the Inside Antenna’s
projected area. This is done best by having someone
near the inside antenna taking signal measurements
after the person outside makes each rotation.
______
(STEP 4 cont.)
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Measuring Booster
Performance
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
Android™
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.
iOS 11 and later no longer displays the decibel (dBm) reading
in ‘Field Test Mode’. Tip: Using the dot signal strength indicator
on your cell phone can assist you in finding the strongest
signal direction as well as placing calls in dierent locations.
For changes/updates on this issue, periodically go to
weboost.com/signalstrength.
iPhone®
How To Get Signal Strength As A Number
All Other Phones & Alternate Methods
Go to www.weboost.com/test-mode-instructions/
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are receiving.
DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!
Compare Results
______
(MEASURING BOOSTER PERFORMANCE cont.)
Signal Strength with Booster
Note here:
Signal Strength without Booster
Note here:
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14
CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Light Patterns
Solid Green
This indicates that your booster is
functioning properly and there are
no issues with installation.
Blinking Green & Red
Band has reduced gain. This indicates
that one or more of the booster bands
has reduced power due to a feedback loop condition called oscillation. This is a built in
safety feature to prevent harmful interference with a nearby cell tower. If you are already
experiencing the desired signal boost, then no further adjustments are necessary. If you
are not experiencing the desired boost in coverage then refer to the Troubleshooting
section.
Solid Red
Band has shutoff. This is due to a feedback loop condition called oscillation.
This is a built in safety feature that causes a band to shut off to prevent harmful
interference with a nearby cell tower. Refer to Troubleshooting section.
Blinking Green & Yellow
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power due to overload from nearby cell tower. This is a built in safety feature to
prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
Solid Yellow
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be
adjusted. Refer to Troubleshooting section.
Light O
If the Signal Booster’s light is off, verify your power supply has power.
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HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Troubleshooting
FIXING ANY RED LIGHT ISSUES
FIXING ANY YELLOW LIGHT ISSUES
1
2
3
Verify Outside and Inside Antenna face away from each other. Un-plug and
re-plug in power supply.
Verify the Inside Antenna is at least 61cm from the Booster and pointed away
from the Booster. Unplug and re-plug in power supply.
Tighten all cable connections (be sure to handtighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and re-
plug in power supply.
Increase the distance (horizontally or vertically) between the Outside and
Inside antenna. Add included cable if needed. Un-plug and re-plug in
power supply.
Outside Antenna must be adjusted. Wait 10 seconds between adjustments for
the lights to reset.
4
This involves Solid Red & Blinking Green/Red lights.
This involves Solid Yellow & Blinking Green/Yellow lights.
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.
Pole Mount Option: Rotate the Outside Antenna away from the strongest
cellular signal in small increments (45°) until the light turns green. Unplug
and re-plug in power supply.
Mounting On Side Of Roof Option: Change mount location. Move the
Outside Antenna to location of the home/building to see if the lights turn
green. Un-plug and re-plug in power supply. Then secure in place.
NEED HELP? support.weboost.com 866.294.1660
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CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must
maintain at least 1.83 meters of separation distance from Inside Panel and Dome antennas
and at least 1.22 meters of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product may
damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 37.8°Celsius). It is not intended for use in attics or similar locations
subject to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 20.3cm
from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters
above ground.
NEED HELP? support.weboost.com 866.294.1660
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17
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
ENGLISH
NEED HELP? support.weboost.com 866.294.1660
866.294.1660
______
Specifications
Home Complete™
Model Number 530045
Connectors F-Female
Antenna Impedance 75 Ohms
Frequency 824-894 MHz, 1850-1995 MHz,1710-1755/2110-2155 MHz
Power output for single cell
phone (Uplink) dBm AWGN
Band 2
24
Band 4
25
Band 5
24
Power output for single cell
phone (Downlink) dBm AWGN
Band 2
22
Band 4
21
Band 5
20
Noise Figure 5 dB nominal
Isolation > 110 dB
Power Requirements 12 V DC
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2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
3301 East Deseret Drive, St. George, UT
866.294.1660 www.weboost.com support.weboost.com
Copyright © 2019 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
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