WifiRanger Converge User manual
!
SUPPORTED IN THE
Congratulations
On Your Purchase of a
ConvergeTM
Vehicle Connectivity Integration SystemTM!
Enclosed you’ll find the following documentation:
✓Quick Start Guide "
(see reverse) ▷
✓What’s in the Box
✓Rooftop Installation
✓Interior Installation
✓LTE Cellular Setup
✓Troubleshooting
✓Warranty & Compliance
TETON
WIFIRANGER
by
C
ONVERGE
™
TM
DENALI
WIFIRANGER
by
C
ONVERGE
™
TM
POPLAR
WIFIRANGER
byTetherPoint™ Router TM
SPRUCE
WIFIRANGER
byTetherPoint™ Router TM
EVEREST
WIFIRANGER
by
C
ONVERGE
™
TM
ASPEN
WIFIRANGER
byTetherPoint™ Router TM
The WiFiRanger Family
PACKAGED WITH CARE BY:
________________________
MERIDIAN, IDAHO
Converge
TM
by
WIFIRANGER
TM
!
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 2
1. Power-up your WiFiRangerTM!
For the Outdoor Rooftop Systems see !
installation guidelines in this packet.
2. Wirelessly connect your
smartphone, tablet, or
computer to your WiFiRangerTM !
NOTE: network names listed on your device will
vary depending on the WiFiRangerTM model !
you have powered up
Pvt.WFR_Teton._ _ _ _!
Pvt.WFR_Denali._ _ _ _!
Pvt.WFR_Everest._ _ _ _!
Pvt.WFR_Poplar._ _ _ _!
Pvt.WFR_Spruce._ _ _ _!
Pvt.WFR_Aspen._ _ _ _
6355 is for illustration purposes only.▷!
Your Network name has its own 4 unique digits."
3. Enter Password:
changemenow_ _ _ _
Password has no spaces and is all lowercase. !
Fill in _ _ _ _ using the same 4 unique digits from
step 2 (not “6355” from the example).!
4. Visit mywifiranger.com!
Click Scan!
Connect to desired network. !
Proceed to Login Page if required by the network
you’re connecting to (e.g. Filtered networks from
an RV Park, Rally Park, Coffee Shop, etc.).
OUTDOOR
ROOFTOP
SYSTEM!
(IF PURCHASED)
PC VIEW
MAC VIEW
SMARTPHONE VIEW
INDOOR
TETHERPOINT
ROUTERS!
(IF PURCHASED)
Denali
Quick Start Guide !
(4 Steps)
Converge
TM
by
WIFIRANGER
TM
POPLAR
SPRUCE
ASPEN
!
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 3
SUPPORTED IN THE
OWNERS MANUAL
ROOFTOP SYSTEMS: TETON, DENALI, EVEREST
INDOOR ROUTERS: POPLAR, SPRUCE, ASPEN
LTE connectivity requires a data plan supported by an authorized Cellular Carrier (sold separately).
Converge
TM
by
WIFIRANGER
TM
#
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 4
▼WHAT’S IN THE BOX ▼
TetherPointTM Cable
(power + data)
RECOMMENDATIONS
• Read this manual before attempting to
assemble, install, or operate this product.
WiFiRangerTM recommends the installation of
this equipment be done by a professional
technician familiar with the vehicle in which it’s
installed.
•WiFiRangerTM recommends wiring directly to a
fused electrical panel or box. However, if
you’re wiring to the battery, please note that
batteries may expel explosive gases when not
properly ventilated. Special care and
consideration is required. Consult your
vehicle manufacturer for more information on
safely installing electronic accessories.
• Save these instructions.
• Do not mount closer than 24 inches from the
edge of the roof or any adjacent rooftop
appliance/device.
• Do not paint any portion of the ConvergeTM
system as it could compromise performance
and/or void the warranty.
• When first setting up the ConvergeTM system,
it’s recommended that you check for software
updates once the system is connected to a
safe internet source.
• Consult your LTE Carrier’s data plan contract
for coverage areas, limitations, etc.
• After you’ve successfully connected your
ConvergeTMsystem, register your product at
mywifiranger.com.
Indoor Router System!
(if purchased)
▼INSTALL TOOLS ▼
Rooftop Sealant!
(recommended sealants !
vary by roof type)
Drill + 5/8” bit
Drilling Into RV Rooftop
(NO)
Drilling Into RV Rooftop
(YES)
Rooftop Sealant!
(recommended sealants !
vary by roof type)
Mounting Screws!
(recommended hardware !
varies by roof type)
Weather Resistant Tape!
(recommended tape !
varies by roof type)
9”T x 5.5”W x 7”D
Length: 15’ 22’ or 30’
Outdoor Router System!
(Galaxy Black shown here)
Weather Resistant Tape!
(recommended tape !
varies by roof type)
ADD-ONS
STOCK ACCESSORIES
12V DC Fused !
Dongle
(1 count)
Auto Power
Adapter
(12V)
SPRUCE
MOUNTING
PLATE INCL.
POPLAR
ASPEN
"
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 5
▼ROOFTOP INSTALLATION ▼
1. Find a spot to mount your outdoor router
system (Fin) that is at least 24” from any other
rooftop appliance or obstruction."This location
should be as close to the centerline of the RV
as possible and as level as possible. The Fin
will function better with more clearance in all
directions.
2. Mark the location where you will be mounting
the Fin and the location where the TetherPointTM
POE cable exits from the bottom of the Fin."
Ensure that the WiFiRanger embossed logo is
facing towards the front of the RV (Fin-always-
faces-forward)."
3. Trace and drill a hole in the vehicle roof where
the cable exits underneath or from the rear of
the Fin."Alternately, you can route the cable
inside your RV through a window, entry vent,
or other spot if you don’t want to drill a hole in
your roof.""
4. Route the cable through the newly drilled hole
or alternate entry method and to the location
where you’ll wire the system's power."See
Interior Installation (next page) for further
instructions to power your unit.
5. Thoroughly clean off the roof area where you
will be mounting the Fin, ensuring full
adhesion.
6. Once the cable is appropriately routed to the
inside of the RV, seal the hole around the cable
with sealant.
7. Mount the Fin to the roof using either screws/
sealant or sealant only. If using screws/
sealant, drill pilot holes then snug screws with
dabs of sealant. If using sealant only, apply
sealant on entire base of Fin for maximal
adhesion (only use RV manufacturer’s
recommend sealant).
24”!
minimum
clearance
24”!
minimum
clearance
24”!
minimum
clearance
24”!
minimum
clearance
"
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 6
Indoor Router!
(Plug TetherPoint and Power cables in based on your model)
Aspen
LAN4
DC
▼INTERIOR INSTALLATION ▼
WIRING DIAGRAM
Indoor & Outdoor Converge Routers
WARNING: The vehicle’s power supply must be turned off before attempting to connect any cables. Do NOT attempt to place
any fuses, splicers, or other modifications on the TetherPoint cable. Make sure there are no bare wires or wire strands after
making connections. Failure to properly install wiring for your unit(s) could cause the unit(s) to fail or even result in an electrical
fire or other damage to your RV. Hiring a licensed professional to complete the installation is always recommended. LinOra
Corporation (DBA WiFiRanger) does not guarantee expressly or implicitly, nor take on any legal responsibility and any
responsibility about the correctness, the exhaustiveness or the usefulness of any information in this MANUAL, as well as its
usage.
TetherPointTM Cable
(from rooftop)
Y-Splitter Cable
(powers both routers)
Outdoor Router
Spruce
LAN5
DC
Poplar
LAN4
DC
Either / Or
(Male)
(Male)
(Female)
(Female)
DC Power Source
RECOMMENDED!
Crimp red wire to V+ and black wire to V-
Battery System
(12-18VDC)
(Male)
(Crimp)
(Fuse)
DC Fuse
AC Power Source
AC Outlet
(110-240VAC)
Plug AC adapter into AC outlet
(Male)
AC Adapter
IMPORTANT CONSIDERATIONS
A. Pairing of Indoor & Outdoor Routers Depends on Cabling
It is vital to plug the yellow ethernet cable of the TetherPoint cable into the
correct port on the indoor Converge router. The correct port varies by your
indoor Converge router model. Reference the diagram below to ensure the
yellow ethernet cable is plugged in correctly.
B. DC Power Recommended Due to Constancy
Although AC power works, it can be intermittent or interrupted in many vehicles.
As such, DC power is recommended as it provides increased reliability and
uptime for your routers.
C. Modify Diagram if Installing Standalone Outdoor Router
Ignore the Y-Splitter Cable and Indoor Router if just powering up a standalone
outdoor Converge router. Simply power the outdoor router by plugging in either
DC or AC power to the TetherPoint Cable without the Y-Splitter Cable.
#
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 7
▼LTE CELLULAR SETUP ▼
IMPORTANT CONSIDERATIONS
A. Data Plan Availability Varies by Region
Some cellular Carriers offer certain data plans by region. As such,
you may find that the data plan that you desire is available through
a cellular reseller or representative in another area while your local
representative has more limited options. Check around or call a
representative in another region if you can’t find what you want
locally.
B. SIM Card Type May Affect Data Plan Options
WiFiRangerTM provides desirable SIM card types for typical
consumer data plans. However, there are differing types of SIM
cards, some focused on consumer data plans and others on
business data plans. It is important to ask your cellular Carrier if the
SIM card you provide them is the right type for the desired plan.
C. Ease of Device Activation Varies by Reseller / Carrier
In some cases it can be difficult to activate the WiFiRangerTM LTE
modem and SIM card depending on the representative you speak
with. Some representatives work for a cellular reseller that does not
have the offerings you desire or you may need a more
knowledgeable representative to handle your request. Ask different
cellular stores, resellers, or a direct Carrier representative until you
find the right person to activate your modem and SIM card on the
desired plan.
D. Data Plan Pricing Depends on Your Cellular Account
In large part, the price of data plans for the LTE modem are
affected by your cellular account type and other data plan(s) on
your account. In some cases, the WiFiRangerTM LTE modem will
require having a data-only plan that is separate from the data plan
attached to your smartphones or other devices. Checking with
your Carrier on costs will help you to understand how the Carrier
will handle the WiFiRangerTM LTE modem pricing and data amounts
available.
E. WiFiRanger Modems Support Specific Cellular Bands
The following Cellular bands are currently supported by
WiFiRangerTM modems:
B2, B4, B5, B7, B12, B13, B25, B26, B29, B30, B66, and B71*
If you are considering changing your Carrier, be sure to check that
the new Carrier supports the bands listed above. Please make
sure to properly sync all of the needed information between your
cellular Carrier and the WiFiRangerTM LTE modem (i.e. your APN,
SIM number, and Data Plan).
*Supported bands vary by modem.
ACCESSING CELLULAR SETTINGS
1. Power up the WiFiRangerTM system with embedded LTE modem(s)
2. Connect over ethernet or wirelessly to the WiFiRanger’sTM network
3. Access Control Panel of the WiFiRangerTM\ and select the “Setup” tab
4. Expand modem settings by clicking the appropriate gear icon:
a) Standalone WiFiRangerTM (indoor or outdoor unit):
(I) Click “Cellular” gear icon
b) Pack WiFiRangersTM (indoor and outdoor units):
(I) Click “Cellular” gear icon to access indoor unit modem
(II) Click “WFRControl” gear icon to access outdoor unit modem
VIEWING SIM & IMEI NUMBERS
If you need the SIM or IMEI numbers for Cellular plan activation or support,
then follow the steps below:
1. Follow steps for “Accessing Cellular Settings"
2. View SIM & IMEI numbers after expanding the modem settings
REFRESHING SIM NUMBER
If you’ve changed the SIM card in your WiFiRangerTM modem and need to
refresh the SIM number, follow the steps below:
1. Follow steps for “Accessing Cellular Settings"
2. Click on “Clear SIM Details” then wait 30 seconds
3. Click on “Reboot Cellular” then wait 60 seconds
4. Reload the Control Panel and verify the new SIM number appears
SETTING AN APN
If you are unable to connect to the internet using the WiFiRangerTM modem
even though your data plan is active, then there may be an issue with the
modem’s APN. An APN is a password used by the modem for authenticating
with your cellular Carrier. To change the APN, follow the steps below:
1. Follow steps for “Accessing Cellular Settings"
2. Enter correct APN into the APN field (unique APN on your Cellular
account or default APN shown in the table below)
3. Click “Save Changes”
Carrier
APN
Activation Support
Verizon
vzwinternet
800-225-5499
AT&T
broadband
888-333-6651
T-Mobile
fast.t-mobile.com
800-996-1285
Example
Control Panel
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 8
▼TROUBLESHOOTING ▼
What if I can’t connect to the Internet?
1) Find and connect to the WiFiRanger WiFi network from your computer/device
2) Enter the WiFiRanger’s default password changemenowXXXX
X’s are replaced with the last 4 digits of your WFR ID found on the device sticker or
from the default WiFi broadcast of the WiFiRanger
3) Go to mywifiranger.com in your web browser (Google Chrome is best)
Smartphone users can scroll down to the bottom of the mobile version of the Control
Panel and click the link “View Full Control Panel” for more detail
4) On the Main tab, click Scan then wait for the list of WiFi networks to refresh
5) Click Connect on the desired network
6) If applicable, enter the network’s password or login through a Filtered network
What if I don’t see the WiFiRanger in my
list of available networks?
1) Confirm WiFiRanger router is powered on
a) If powered on, wait 3-5 minutes then try connecting again
b) If powered off (no lights), test power supply for 12V using voltage meter
• Contact WiFiRanger tech support if power appears to be an issue
2) If above steps do not resolve issue, perform a Factory Reset as shown below
What if I must factory reset my
WiFiRanger?
1) Unplug or Switch Off power to the WiFiRanger (wait 5 seconds)
2) Power On (wait 2 minutes 30 seconds) Power Off (wait 5 seconds)
3) Power On (wait 3 minutes 30 seconds) Power Off (wait 5 seconds)
4) Power On (wait 3 minutes 30 seconds) Power Off (wait 5 seconds)
5) Power On (wait 3 minutes)
6) Connect to WiFiRanger following Quick Start Guide instructions
7) If these steps are unsuccessful, contact WiFiRanger tech support.
What if I forgot my password?
1) Connect computer to LAN port of the indoor WiFiRanger using ethernet cable
2) Go to mywifiranger.com in your web browser
3) Review/change password on the WiFi tab of the Control Panel
4) If unable to connect via LAN, perform a Factory Reset as shown above
What if I cannot access the Control
Panel using mywifiranger.com?
1) Ensure your computer/device is connected to the WiFiRanger
2) Enter 10.1.XX.XX:8080 into the address bar of your web browser
X’s are replaced with the last 4 digits of your WFR ID found on the device sticker or
from the default WiFi broadcast of the WiFiRanger
3) If still not loading, try different web browsers (Chrome, Firefox, Safari, etc.)
4) If still not loading, try clearing your web browser’s cache then retry step 2
What if I connect to public WiFi that
requires a login or agreement?
Some public WiFi networks have a welcome page that requires logging in or accepting terms
prior to accessing the Internet. This is called a Filtered network. To access this type of
welcome page:
1) Ensure your computer/device is connected to the WiFiRanger
2) Go to mywifiranger.com in your web browser
3) Click Connect onto the desired Filtered network and wait for connection
4) Under the Internet banner, click the link “Click here to log in”
5) Follow the login/agreement steps required by the public WiFi provider
What if I need to find my IMEI and SIM
numbers from a WiFiRanger modem?
1) Ensure your computer/device is connected to the WiFiRanger
2) Go to mywifiranger.com in your web browser
3) Click the Setup tab
4) Click the gear icon for Cellular to expand settings
5) View the IMEI and SIM numbers
What if I can’t register my product?
There is a known bug that prevents registering your product when certain fields are filled into
the registration form. To work around this issue, follow these steps:
1) Ensure your computer/device is connected to the WiFiRanger
2) Go to mywifiranger.com in your web browser
3) Click the Register tab
4) Enter only your First Name, Last Name, and Email (leave all other fields blank)
5) Click Save Changes
©2020 LinOra Corp!support@wifiranger.com | 208.321.5544!UM_CON_IDU_ODUv8 | 9
▼WARRANTY & COMPLIANCE ▼
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B, C-F and H digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment uses and can radiate radio frequency and
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is not
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the devices.
• Connect the equipment into an electrical outlet on a circuit different
from that which the radio receiver is connected.
• Consult the dealer or an experience radio/tv technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance, could void the user’s authority to operate this equipment.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 25 cm between the radiator and your body.
This device and it’s antenna(s) must be co-located or operating in conjunction
with any other antenna or transmitter except in accordance with FCC multi-
transmitter product procedures.
This device complies with FCC and Industry Canada licensee-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product
to WiFiRangerTM under the stated warranty policy. Please call our Technical
Services Department at 208-321-5544 or send an email to
support@wifiranger.com to obtain the RMA number. Please furnish the date-of-
purchase when requesting an RMA number. Enclose the product in a prepaid
package and write the RMA number in large, clear letters on the outside of the
package. To avoid confusion or misunderstanding, a shipment(s) without an
RMA number(s) or an unauthorized return(s) will be refused and returned to
Customer freight collect.
WIFIRANGERTM DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER ENTITY.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY
INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTABILITY ARE LIMITED TO THE DESCRIBED WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of
limitation of incidental or consequential damages, the above limitations or
exclusions do not apply. Some states do not allow limitations on how long an
implied warranty lasts, or the exclusion of limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to
you. This warranty gives Customer specific legal rights. Customer may also
have other rights that may vary from state to state.
WIFIRANGERTM WARRANTY
WiFiRangerTM backs their products with a generous warranty policy
that provides support for both current and dated products. Products
under warranty can be repaired at no cost to you. Certain products
or issues that are out-of-warranty may also be repaired at reasonable
rates.
Warranty Restrictions
WiFiRangerTM does not cover damages incurred by Acts of God,
Misuse, or Abuse. Furthermore, damage caused due to overhangs or
trees that strike the product will not be covered under warranty. Even
if a product is within the warranty period but has suffered damage
due to such causes, applicable repair or replacement fees may apply.
Out-of-Warranty Replacement & Repair
WiFiRangerTM offers reasonable pricing for repair of products that are
no longer under warranty. There is an assessment fee of $25 for all
out-of-warranty RMAs. This charge is non-refundable. Additional
parts or miscellaneous supplies may be required for repair. Quotes for
replacements/repairs you receive from WiFiRangerTM may vary
depending on the condition of your product(s).
30-day Satisfaction Guarantee
Within 30 days of purchasing a WiFiRangerTM product from our
supported sources we allow you to return the product(s) in as-
delivered condition for a no-questions-asked purchase price refund
(excludes any shipping charges).
1-year WiFiRangerTM Functionality Warranty
This guarantee gives you peace of mind knowing that we back our
product(s) as advertised. Should you experience a problem with the
functionality of our product(s) that we have advertised to be working
we will have our support team troubleshoot until it is evident that a
solution is not available. At that time you may opt to return the
product(s) for a purchase-price refund.
1-year WiFiRangerTM Hardware Warranty
COVERAGE: POPLAR, SPRUCE, ASPEN, TETON, DENALI
This warranty protects all of our product(s) against failure under
normal/recommended use for a full year after purchase. Should our
product(s) fail within a year after purchase we will replace the failed
hardware through our RMA process. If the same hardware is no
longer available to replace failed equipment; then a replacement of
equal or greater value or performance will be substituted (the
replacement will be decided by WiFiRangerTM).
2-year WiFiRangerTM Hardware Warranty
COVERAGE: EVEREST (and any paired indoor Converge router)
This warranty protects against failure under normal/recommended
use for 2-years after the purchase of the product. Should the product
fail within 2 years after purchase and within the product’s
continuance, WiFiRangerTM will replace the failed hardware through our
RMA process. If the same product is no longer available to replace
failed equipment; then a replacement of equal or greater value or
performance will be substituted (the replacement will be decided by
WiFiRangerTM). Shipping fees required to ship product(s) back to
WiFiRangerTM are paid for by the customer.
LinOra Corporation (DBA WiFiRanger) does not guarantee expressly or implicitly, nor take on any legal responsibility and any responsibility about the
correctness, the exhaustiveness or the usefulness of any information of this Manual, as well as its usage.
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