
© Wikora GmbH Page 15 Status: Mai 2011
Errors excepted.
8 Warranties
Warranty conditions for Wikora flat plate
collectors. All deliveries and services are
carried out according to our general terms
and conditions.
1. The warranty period for the collector function
amounts to 10 years. Within that period, all parts
proven to be useless or considerably reduced in
their usability due to production or material defects
are repaired or replaced ex works. At expiration of
the legal warranty period, we have the choice
between rectification or replacement.
2. The warranty begins with the delivery of the
collectors to the end user and under condition that
the system has been installed and setup by a
specialized company according to our installation
and operating instructions as well as the locally valid
norms and regulations. Further, the warranty is
dependent on a carefully completed installation and
maintenance record which must be filled out by the
installer and kept by the system owner.
3. The guaranteeing implies that
•the collectors are transported, installed, operated
and maintained according to our installation and
operating instructions,
•all system components originate from WIKORA
GmbH,
•the collector system is exclusively operated with our
solar liquid.
4. The guaranteeing does not refer to damages due to
•wear and tear, excessive wear, inappropriate
operation or inappropriate use,
•use of a unsuitable solar fluid or results of corrosion
provoked by a solar fluid,
•chemical or electro-chemical influences,
•incorrect system layout.
5.
Moreover, the warranty does not apply for
•damages as a result of an inappropriate storage of
the collectors prior to installation and
•damages that are ascribed to force majeure,
•The warranty regarding the safety glass refers to its
condition, and here only to manufacturing and
material defects. The cullet security is examined in
the context of the inspection requirements for
collectors and ensured only according to these
requirements.
6.
The warranty expires
•if arising and obvious defects are not notified in
writing within 10 days after receipt or hidden
defects immediately after emerging. In case of
hidden defects it is only valid for the warranty
exceeding the legal warranty period,
•if the collectors are changed or maintained by non-
specialized persons or companies or undertaken
without our prior agreement,
•if the possibility to peer the entire system is not
granted or if the collectors are removed without our
agreement,
•if original Wikora components are exchanged by
other components or if inappropriate installation
material and system components as well as no
authorized solar fluid are used,
•if the annual inspection is not realized within the
time limit. The proper execution is to be documented
by the specialized company in charge.
7. Transport damages are to be notified immediately,
stipulated on the delivery note and signed by the
sub-contractor. §447b BGB remains untouched.
8. After the expiration of the legal warranty period, the
warrantee must provide the necessary aide in case
of reparation work and is obliged to assume the
necessary services like transport, installation etc. In
the event of warranty, we recompense
•for on-roof installation max. 200,00 € + VAT for
the first collector and max 80,00 € + VAT for
each additional collector, incl. all consumables.
•for in-roof installation max 300.00 € + VAT fort
he first collector and max. 90.00 € + VAT for
each additional collector, incl. all consumables.
9. This warranty does not justify claims exceeding the
legal liability for physical or personal injuries that
have been caused by the defects of the purchased
object. Redhibitory actions and abatements
exceeding legal regulations are not justified either.
10. Other legal claims for warranty and damages in
respect of BGB and ProdHaftG remain untouched by
this warranty.
11. The exchange or rectification of the collectors or
other parts of the solar system must be carried out
by the installer and only after having consulted
Wikora. Otherwise an entitlement to compensation
does not exist.
12. Notifications of claim are to be announced in writing
to WIKORA GmbH and by presenting the installation
and maintenance record as well as the respective
proofs immediately after the damage is occurred.
13. Solar accessories are subject to the legal warranty.