Williams-Sonoma GreenPan CC006241-001 User manual

MULTI GRILL, GRIDDLE & WAFFLE MAKER
USER GUIDE

2
IMPORTANT
SAFEGUARDS
When using an electrical appliances,
basic safety precautions should always
be followed, including the following:
1. IMPORTANT: Read all instructions carefully
before first use.
2. Do not touch hot surface. The metal housing
will become hot during use. Use handle only.
3. CAUTION: To reduce the risk of electric shock,
cook only on removable plates.
4. Use tongs or other heat safe utensils to remove
food. Do not lift appliance.
5. Close supervision is necessary when any
appliance is used by or near children.
6. To protect against electrical shock, do not
immerse cord, plug, or cooker body in water
or other liquid.
7. Unplug from outlet when not in use and
before cleaning. Allow to cool before putting
on or taking off parts, and before cleaning
the appliance.
8. Do not operate any appliance with a
damaged cord or plug or after the appliance
malfunctions or has been damaged in any
manner. Return appliance to the nearest
authorized service facility for examination,
repair, or adjustment.
9. The use of accessory attachments not
recommended by the appliance manufacturer
may cause injuries.
10. Intended for countertop use only as directed.
Not for stovetop use.
11. Do not use the appliance for other than
intended use.
12. Do not use outdoors.
13. Do not let cord touch hot surfaces or hang over
the edge of table or counter.
14. WARNING: Spilled food can cause serious
burns. Keep appliance and cord away from
children. Never drape cord over edge of
counter, never use outlet below counter, and
never use with an extension cord.
15. Prior to first use, please make sure that
the electrical rating of the appliance is in
conformity with the current electric rating.
16. Plug cord into wall outlet. To disconnect,
switch appliance off, then remove plug
from wall outlet.
17. To reduce the risk of electric shock, cook only
in removable container. DO NOT Cook food
directly in the Unit Base.
18. DO NOT place on or near a hot gas or
electric burner, or in a heated oven.
19. SAVE THESE INSTRUCTIONS Do not
throw away. Read before operating your
new Multi Grill, Griddle & Waffle Maker.
Keep for future reference.
20. In order to ensure safe operation and
optimum performance, please read the
entire Instruction/Care & Use Booklet.
SAVE THESE
INSTRUCTIONS
FOR
HOUSEHOLD
USE ONLY
SPECIAL CORD SET INSTRUCTIONS:
A short power-supply cord is provided to
reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
Longer extension cords may be used if
care is exercised. If a long extension cord
is used, the marked electrical rating of the
extension cord should be at least as great
as the electrical rating of the appliance, and
the longer cord should be arranged so that it
will not drape over the countertop or tabletop
where it can be pulled on by children or
animals or tripped over.

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HEALTHY
COOKING
STARTS WITH
GREENPAN
Since inventing healthy ceramic nonstick
in 2007, we’ve dedicated ourselves to
unique advances that make cooking
better for everyone. From healthy ceramic
nonstick cookware to revolutionary home
appliances, our groundbreaking designs
deliver remarkable performance so you
can focus on the flavor. Enjoy!
CONTENTS
Description of Parts
Before First Use
General Usage
Operation
Cleaning & Maintenance
Troubleshooting
Warranty
04
04
04
05
09
10
11

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BEFORE FIRST USE
1. Read all instructions and
important safeguards.
2. Remove all packaging materials and
check that all items have been received
in good condition.
3. Tear up all plastic bags and dispose of
properly as they can pose a suffocation or
choking risk to children.
4. Wipe body clean with a damp cloth NOTE:
Do not use harsh abrasive cleaners, scouring
pads or products that are not considered
safe to use on nonstick coatings. If washing
in the dishwasher, a slight discoloration
to the plates and accessories may occur.
This is cosmetic only and will not affect
performance. THIS APPLIANCE IS FOR
HOUSEHOLD USE ONLY.
5. Thoroughly clean the ceramic nonstick plates
and drip tray. The ceramic nonstick plates
and drip tray are dishwasher safe.
PARTS
1. Base and Cover
Solid constructions with stainless steel design and
self-adjusting cover.
2. Handle
Panini-style handle to help adjust cover to
accommodate thickness of food.
3. Adjustable Height Settings and Locking
Mechanism
Features preset height positions for top melting.
Locks cover closed to store.
4. Control Panel
Start/stop button with indicator light, sear button,
dial controls and LCD display screen.
5. Reversible Grill/Griddle Plates
Removable and reversible Thermolon™ Volt
Ceramic Nonstick Plates.
6. Waffle Plates
Removable Thermolon™ Volt Ceramic
Nonstick Plates.
7. Drip Tray
Collects grease and removes from base
for easy cleanup.
8. Plate Release Buttons
Push in to release and remove cooking plates
9. Hinge Release Button
Allows cover to extend back to the Flat position.
10. Cord Storage
Conveniently located underneath to hide away
the cord.
1. 2.
3.
9.
8.
8.
6. 7. 10.
4.
5.
ASSEMBLY
INSTRUCTIONS
To get started, place the GreenPan Multi Grill,
Griddle & Waffle Maker on a clean, flat
surface. The Multi Grill, Griddle & Waffle has
three different positions:
CLOSED POSITION – Top plate/cover rests
flat on lower plate/base. This is the standard
starting and heating position for the contact
griddle or panini press functions.

5
OPEN POSITION – Top plate/cover is open.
Open the cover to this position before using
the Multi Grill, Griddle & Waffle Maker as a
contact griddle or a panini press. To adjust the
Multi Grill, Griddle & Waffle Maker into the
open position, lift the handle until you feel it
move to a steady position.
The griddle will remain in the steady position
until you close the cover or move it to the flat
open griddle position. The top plate/cover
will stay in an upright position until you lower
the handle for cooking. When you lower the
handle for cooking the hinge will self-release
to allow the top plate/ cover to lie flat on your
food and ensure total contact and cook your
food evenly. Turn off the upper plate if you are
using only the lower plate in this position.
FLAT POSITION – Top plate/cover is opened
so that the top and lower plates are level and
create a single cooking surface.
When opening the cover to the flat position,
hold onto the handle, press the cover release
button on the right of the unit and pull
the handle back until the grill touches the
countertop. Remember to put the drip tray into
position to support the upper grill at the center.
INSTALLING COOKING PLATES –
The Multi Grill, Griddle & Waffle Maker should
be off and cooled.
Put the Multi Grill, Griddle & Waffle Maker in
the flat position. Insert each plate individually.
Find the metal holding brackets at the center of
the housing. Tilt the back end of the plate and
line up the cutouts with the metal brackets. Slide
the plate beneath the brackets and push down
on the front end of the plate. You should hear it
snap into place. Turn the Multi Grill, Griddle &
Waffle Maker 180° and install the second plate
into the upper housing the same way.
REMOVING COOKING PLATES
The Multi Grill, Griddle & Waffle Maker should
be off and cooled.
Put your Multi Grill, Griddle & Waffle Maker
in the flat position. Find the plate release
buttons on one side. Press one button firmly
and the cooking plate will pop up from the
base. Grab the cooking plate with both hands,
slide it from under the metal brackets and lift
from the base. Press on the other button to
release the other cooking plate the same way.
OPERATION
Once your Multi Grill, Griddle & Waffle Maker
is properly assembled, plug the cord into a
standard electrical outlet and you will be
ready to get cooking. The LCD will illuminate,
after any button or dial is selected, but no
cooking function is selected yet. To turn on
the product for function selection, press the
Start/Stop button.
Put your Multi Grill, Griddle & Waffle Maker
in the preferred cooking position and use the
temperature control to choose your cooking
temperature. Settings range from Low (175°F)
to High (450°F). If you wish to use the Multi
Grill, Griddle & Waffle Maker in the flat
position but you do not need the entire
surface, it is recommended that you use the
bottom plate, and turn off the upper plate.
GETTING STARTED
Selecting Plates & Temperature
- To start using your Multi Grill, Griddle &
Waffle Maker, turn the plate select dial to
select which plate(s) you need to
adjust setting.
- Select “Lower” or “Upper” if you want to
select a different temperature for each plate.
Select “Both” if want to adjust the setting of
both plates simultaneously.
- Default timer and temperature will appear on
the LCD display.
- Turn the dial to adjust your temperature.
- To adjust your countdown timer, turn the dial
to select the number of minutes.
- Press the start button, and you will notice the
LCD screen will display “PREHEAT” and bars
running from left to right.
- Once it’s done preheating, it will beep three
times and the “PREHEAT” disappears.
- Press start to start the timer counting down
and add your food to the plate(s).

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(NOTE: If both plates complete preheat and the
start button is not pressed within 10 minutes,
the Multi Grill, Griddle & Waffle Maker will go
into OFF mode and LCD turns Off).
- When the countdown timer runs out, the Multi
Grill, Griddle & Waffle Maker will beep three
times and the time starts counting up showing
the time elapsed after cooking complete.
- To stop cooking, select the plate to turn off,
then turn the temperature dial to beyond
minimum value, “OFF” will display for the
selected plate. If both plates are during
cooking or preheat, pressing Start/Stop button
will turn off the product.
DURING USE
As the Multi Grill, Griddle & Waffle Maker will
become hot during use, always use caution
when operating the Multi Grill, Griddle &
Waffle Maker. Always use the front handle to
open the Multi Grill, Griddle & Waffle Maker,
as this part of the handle is designed to stay
cool to the touch while cooking. The top cover
will become hot during use—
DO NOT TOUCH THE COVER OR
ARMS DURING OR IMMEDIATELY
AFTER COOKING
The top cover should not be touched during or
immediately after cooking. Use an oven mitt if
you need to adjust the cover to prevent burns.
The base of the Multi Grill, Griddle & Waffle
Maker will be very hot too. If you need to move
the Multi Grill, Griddle & Waffle Maker for any
reason allow the Multi Grill, Griddle & Waffle
Maker to cool before handling (at least
30 minutes).
NOTE: During first use, the Grill, Griddle &
Waffle may have a slight odor and it may
smoke a little. This is perfectly normal and will
disappear with use.
SEAR FUNCTION
You can sear foods at 500°F. Pressing the Sear
button will toggle among Upper/LOWER/
BOTH/No action. Pressing it once will have
“SEAR” appear on the upper plate section.
Pressing it a second time will have “SEAR”
appears on the lower plate section. The third
press will have “SEAR” appear on both upper
and lower plate sections. Fourth press will have
“SEAR” disappear on both upper and lower
plate section.
EXPLORE NEW CULINARY TERRITORY
The Multi Grill, Griddle & Waffle Maker
delivers ultimate versatility with many different
cooking modes. Use it as a contact grill, contact
griddle, panini press, open grill, or open
griddle, or grill on one side and griddle on the
other. See Assembly Instructions and Operating
Instructions for additional information on use.
CONTACT GRIDDLE (CLOSED POSITION)
Perfect for sausages, boneless chicken and
veggies, the contact griddle saves time because
you’re griddling both sides of your food at
once. The Multi Grill, Griddle & Waffle Maker
was designed with convenience in mind, so
our handle and hinge let the cover adjust to
your food, so you get total contact. Evenly
griddle everything from thin hash browns to a
thick steak. When cooking multiple items, it’s
important to take the thickness of your food
into consideration. Make sure your food is a
consistent thickness so the cover will
close evenly.
CONTACT GRILL (CLOSED POSITION)
Get classic sear marks faster with the closed grill
position. Utilizing two grill plates, you can get
grill flavor in half the time. Just put your food in
and close the grill to cook both sides at the same
time. That means faster burgers, steaks, pork
chops, and so much more. Always consider the
thickness of your food before using this mode.
Keeping your food to the same thickness will
ensure it all cooks evenly.
PANINI PRESS (CLOSED POSITION)
Crispy paninis and wraps are easy with the
Multi Grill, Griddle & Waffle Maker. The Multi
Grill, Griddle & Waffle Maker is designed with
a self-adjusting handle and hinge that lets you
cover your sandwich or wrap completely so
it cooks evenly. You can apply light pressure
to the handle to press your food to your
liking. Remember to take the thickness of your
sandwiches into consideration when cooking so
the cover will close evenly.
FLAT GRILL (OPEN POSITION)
Bring outdoor flavor inside with the flat grill
position. Just open the cover flat against the
counter. This position utilizes two grill plates
to deliver a full-sized healthy ceramic nonstick
grill. Sear a classic steak, make a juicy burger,
and make hot dogs for the kids all on the same
device. The extra room and easy to clean
grill plates make getting the perfect sear
marks effortless.
FLAT GRIDDLE (OPEN POSITION)
Flat griddle refers to using both griddle plates
with the cover flat against the counter to create a
spacious flat top cooking surface. This setting is

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perfect for a huge array of options, including
classics like French toast and pancakes to
everyday cooking like chicken and veggies.
All your favorites can be cooked on the
Multi Grill, Griddle & Waffle Maker. With
both plates lying flat, you have double the
surface area for griddling. You can also cook
different foods at the same time on separate
plates without worrying about combining their
flavors. The flat griddle position also allows
you to cook food of varying thicknesses at the
same time.
MIXED GRILL & GRIDDLE (OPEN
POSITION)
Mix it up for your meal with both grill and
griddle plates in the open position. This mode
lets you optimize your time in the kitchen. Grill
breakfast sausage and make eggs at the same
time, grill meats while searing veggies, Fish
and chips, fajitas…the options are endless.
This is the Multi Grill, Griddle & Waffle
Maker’s most versatile position—heat the
plates to different temperatures to make sure
your griddle and your grill are ideal for your
meal. You can sear on the grill, then finish on
the griddle plate to get maximum flavor.
Like the flat griddle position, this position
lets you cook a variety of foods with
different thicknesses.
WAFFLE (CLOSED POSITION)
To use your Multi Grill, Griddle & Waffle
Maker to makes waffles, insert the top and
bottom waffle plates. Select both plates for
your browning from 1 to 7. The time is
preset for you after adding the batter. Close
the cover and press start/stop button to start
cooking. You will hear 3 beeps when the
waffle is done (approximately 5 to 9 minutes).
Prepare the next batch or turn off. Note:
Waffle plates should always be used in the
closed position, and should never be mixed
with other plates.
RECIPE SUGGESTION
QUICK AND EASY WAFFLE BATTER
• 2 cups all-purpose flour
• 2 tablespoons sugar
• 1 tablespoon baking powder
• ½ teaspoon salt
• 1 ¾ cups reduced fat milk
• 6 tablespoons vegetable oil
• 2 eggs
Stir until smooth and allow to rest for 5 minutes
before pouring on preheated waffle plates.
QUICK TIPS
FOR BEST RESULTS
• Keep Multi Grill, Griddle & Waffle Maker
closed while preheating and wait until preheat
mode is complete.
• Allow waffle batter to rest for a few minutes
before pouring onto hot Waffle Plates
• Add a light coating of cooking oil to the plates
prior to the first waffle. Do not use cooking
spray or low smoke point oils.
• Waffles are best when made fresh, but can
also be frozen for later use (wrap separately)
and reheated in toaster or oven
• For evenly sized waffles, pour batter into the
center of the waffle plate and spread out to the
edges of the plate
• Be careful not to overfill the waffle plates
• Always clean your Waffle Plates after each use
(see below)
USER MAINTENANCE
• While your plates are metal utensil safe, we
recommend using plastic, silicone, or wooden
utensils to prolong the life of your ceramic

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Food Plate Open/
Closed
Suggested Temp & Time
Bacon Grill or
Griddle Open Place bacon on cold plates. Turn to 450˚F. Cook until desired crispiness. Should
take about 15 mins for 1 lb. of bacon (using the flat position).
Beef, Boneless
Steak Grill Both When cooking in the Closed position, preheat to SEAR. Put the steaks on the
preheated lower grill plate. Using the adjustable hinge, set the upper plate so
it’s just touching the steak, but not pressing it. Sear for 2 mins, then the grill will
reset to 450˚F. Cook for 2 to 5 mins depending on the thickness of the steak and
desired doneness.
When using the Open or Flat positions, preheat to 450˚F. Put the steaks on the
preheated grill plates. Cook for about 4 to 6 mins per side, depending on the
thickness of the steaks and desired doneness.
Chicken Breast Grill Both When cooking in the closed position, preheat to 400˚F. Cook for 7 to 9 mins
to the closed position, or 8 to 10 mins per side in the Flat position. (Internal
temperature should be 175˚F—juices will run clear with no signs of pink.
Chicken Thighs Grill Both When cooking in the closed position, preheat to 400˚F. Cook for 7 to 9 mins
to the closed position, or 8 to 10 mins per side in the Flat position. (Internal
temperature should be 175˚F—juices will run clear with no signs of pink.)
Fish Steaks Grill Both 400˚F, 6 to 7.5 mins when grilling in the Closed position. 7 to 8 mins per side
in the Flat position.
Hamburgers Grill Closed 450˚F. Put the burgers on the preheated lower grill plate. Using the adjustable
hinge, set the upper plate so it’s just touching the burgers, but not pressing it.
Cheeseburgers Grill Closed Same as above, but once the burgers are nearly cooked, with about 1.5 mins
remaining, carefully open upper plate, place a piece of cheese on top of the
burgers, and move the upper plate so that it’s right above the cheeseburger, but
not touching it. Cook until cheese is just melted.
Sausages
(uncooked) Grill or
Griddle Both 450˚F. Put the links on the preheated grill/griddle plates—the grill ribs are
perfect for holding the links in plate and allow for easy turning for even
cooking. Grill for about 5 mins per side in the Open position or about 12 mins
(turning halfway through) in the Closed position, depending on the thickness of
the sausages.
Panini Grill or
Griddle Closed Preheat both plates to 350˚F. Put the prepared sandwiches on the preheated
lower grill/griddle plates. Close the top. Cook sandwiches for about 4 to 6 mins
depending on the thickness of sandwiches
Open-Faced
Sandwiches Grill or
Griddle Closed Preheat lower plate to 350˚F, upper plate to 450˚F. Put the prepared
sandwiches on the preheated lower grill/griddle plate. Using the cover height
adjust adjuster, close the upper plate until it is sitting right above the top of the
sandwich, not touching it. Cook sandwich and cheese on top is fully melted and
lightly browned.
Quesadillas Grill or
Griddle Closed Preheat both plates to 400˚F. Put the prepared quesadilla on the preheated
lower plate. Close the top and using the cover height adjuster, set the upper
plate so it is just sitting on top of the quesadillas. Grill for about 2 to 3 mins,
depending on the thickness and filling of the quesadillas.
Eggs Griddle Open 350˚F. Break the eggs onto the hot griddle plates. Flip once whites are set,
about 2 to 3.5 mins, and remove when cooked to desired doneness.
French Toast Griddle Open 350˚F. Flip after 2 to 3 mins, depending on thickness. Cook for an additional
2 to 3 mins.
Steak & Eggs Grill and
Griddle Open Preheat lower plate to 350˚F; upper plate to 450˚F. Put the seasoned steak(s) on
the preheated upper grill plate. Grill for about 4 to 6 mins per side, depending
on thickness and desired doneness. After flipping steak(s) to cook the second
side, add the eggs to the preheated griddle plate and cook for 2 to 3 mins per
side. At that time, the steaks should be done as well.
Vegetables Grill Both 400˚F. Grill until tender. This will vary depending on the types of vegetables
used, but should take between 20 and 30 mins.
Pizza Grill Closed Grill dough on SEAR with the unit closed. Then let the temperature revert to
450˚F. Open to add toppings and using the cover height adjuster, close the
upper plate until it’s sitting above the top of the pizza, but not touching it. Cook
until cheese/toppings are melted and browned, 10 to 15 mins.
COOKING GUIDE
Note: These are suggested times only and may vary based on ingredients, temperatures, and personal preference.
Always check internal meat temperatures with a food thermometer for safety.

9
nonstick plates.
• Never leave plastic utensils in contact with
the hot plates.
• Between meals, wipe off food buildup
through grease channels and into the drip
tray. Remove any residue with a paper towel
before starting your next meal.
• Allow the Multi Grill, Griddle & Waffle
Maker to cool completely (at least 30
minutes) before cleaning
CLEANING &
MAINTENANCE
Before cleaning, always unplug your Multi
Grill, Griddle & Waffle Maker and allow it to
cool. Remove and dispose of grease and fats
that have accumulated in the drip tray.
Press the plate release buttons to remove the
plates for cleaning (See Assembly Instructions).
Make sure the cooking plates have cooled
completely before handling (at least 30
minutes). Cooking plates are dishwasher safe.
Do not scrape the cooking plates with metallic
objects like knives or forks and do not use
a scouring pad for cleaning. Doing so can
damage the plates’ ceramic nonstick coating.
If you’ve cooked seafood with the Grill, Griddle
& Waffle, wipe the cooking plate with lemon
juice to avoid transferring seafood flavor to
your next meal. The base, cover and control
knob can be wiped clean with a soft, dry cloth.
For tougher messes, dampen cloth.
See below table for cleaning guidance.
Refrain from using scouring pads, powders,
or chemical detergents.
STORAGE
Ensure the Multi Grill, Griddle & Waffle Maker
is cool and dry before storing. Wrap the power
cord around the cord wrap underneath the
unit. Have one set of plates assembled in the
unit. Slide the height mechanism to the locked
position. Store the unit either horizontally or
vertically with the other set of plates nearby.
BEFORE RETURNING
YOUR GREENPAN
PRODUCT
If you are experiencing problems with your
GreenPan Multi Grill, Griddle & Waffle Maker,
we suggest that you call GreenPan customer
service at 914-372-7777 before returning the
product. A representative can confirm whether
the product is under warranty and advise
on next steps. IMPORTANT: If the defective
product is to be serviced by someone other
than GreenPan’s authorized service, please
tell the servicer to call our consumer service
at 914-372-7777 to ensure that the problem
is properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.
TROUBLESHOOTING
If Start/Stop ring is off and display is blank –
Check the connection to the wall outlet. If the
unit is plugged in, the Start/Stop ring should be
Part Dishwasher &
Hand wash safe
Wipe with
damp cloth
Cover
Base
Reversible
Grill/
Griddle
Plates
Waffle
Plates
Drip Tray

10
lit showing the unit is plugged in. If the problem
persists, try using a different outlet.
Timer does not begin to countdown – Press the
Start/Stop button to start timer.
Waffles are burning – Cooking time is too long.
Decrease the shade settings.
LIMITED WARRANTY
GreenPan Electrics are covered by a limited
warranty against defects in materials and
workmanship, beginning on the date of
purchase and lasting for two years. If your
GreenPan Electrics product has a defect during
the warranty period, The Cookware Company
(USA), LLC will either repair or replace the
product. Further information on the warranty
claim process, exclusions from warranty
coverage, and other terms can be found in
the complete limited warranty for this product,
available online at greenpan.us/warranty.
TERMS OF SALE;
ARBITRATION
The terms on which The Cookware Company
(USA), LLC sells GreenPan Electrics are
available online at greenpan.us/pages/terms-
of-sale (the “Terms”). The Terms contain very
important information regarding your rights and
obligations, as well as conditions, limitations,
and exclusions that may apply to you. Please
read them carefully.
In particular, the Terms provide that, by
your purchase of this product, you and The
Cookware Company (USA), LLC are agreeing
to give up any rights to litigate in a court or
before a jury, or to participate in a class action
or representative action with respect to a claim.
Other rights that you would have if you went
to court may also be unavailable or limited in
arbitration. Any claim, dispute, or controversy
between you and The Cookware Company
(USA), LLC arising from or relating in any way
to your purchase of products or services will be
resolved exclusively and finally by
binding arbitration.
The arbitration will be administered by the
American Arbitration Association (“AAA”) in
accordance with the Consumer Arbitration
Rules (the “AAA Rules”) then in effect, except as
modified hereby. (The AAA Rules are available
at adr.org or by calling the AAA at 1-800-
778-7879.) The Federal Arbitration Act will
govern the interpretation and enforcement of
this arbitration and
waiver provision.
The Cookware Company (USA), LLC will
be responsible for the AAA filing fee of
any such proceeding. Other than your right
to pursue a claim in small claims court, as
described in the Terms, the arbitrator will
have exclusive authority to resolve any
dispute relating to arbitrability and/or
enforceability of this arbitration provision,
including any unconscionability challenge
or any other challenge that the arbitration
provision or these Terms are void, voidable
or otherwise invalid. The arbitrator will
be empowered to grant whatever relief
would be available in court under law or in
equity. Any award of the arbitrator(s) will
be final and binding on each of the parties
and may be entered as a judgment in any
court of competent jurisdiction. Attorney
fee shifting in this case is governed by the
Terms. You agree to an arbitration on an
individual basis. In any dispute, NEITHER
YOU NOR THE COOKWARE COMPANY
(USA), LLC WILL BE ENTITLCD TO JOIN
OR CONSOLIDATE CLAIMS BY OR
AGAINST OTHER CUSTOMERS IN COURT
OR IN ARBITRATION OR OTHERWISE
PARTICIPATE IN ANY CLAIM AS A CLASS
REPRESENTATIVE, CLASS MEMBER OR IN A
PRIVATE ATTORNEY GENERAL CAPACITY.
The arbitral tribunal may not consolidate
more than one person’s claims and may
not otherwise preside over any form of a
representative or class proceeding. The
arbitral tribunal has no power to consider the
enforceability of this class arbitration waiver
and any challenge to the class arbitration
waiver may only be raised in a court of
competent jurisdiction.
If any provision of the arbitration agreement
described herein and in the Terms is found
unenforceable, the unenforceable provision
will be severed and the remaining arbitration
terms will be enforced.

11
NOTES

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