Windowmate WM1000-CT Series User manual

WINDOWMATE
Window Cleaning Robot
Authentication number : MSIP-REM-RNK-WM1000-CT30P
#702, 164, Obong-ro, Buk-gu, Daegu, Ref. of Korea
T.02-521-3157 www.mywindowmate.com

Window
Cleaning Robot
WINDOWMATE
How to use the WINDOWMATE
Authentication number : MSIP-REM-RNK-WM1000-CT30P

Contents
Safety Instructions 04 - 06
08 - 10
11 - 12
13
14
Product Name
Instructions
How to use the safety strap
Certificate
Power
Before each use
When the robot is in operation
After each use
05
05
06
06
Product design and specifications may be changed without notice.
Pictures in this manual may be different between different model names.
15Q & A
03

Do not attempt to touch or remove the interior/
exterior unit while it is working.
- The robot may fall off from the window and cause
damage.
When using or storing, be careful not to make two
units to stick together.
- If stuck together, it may cause damage to the unit,
and it is hard to separate.
- Injury may follow if your hand or any other body
part is stuck.
When using or storing, make sure there are no foreign
objects on the floor.
- It may damage the window.
Do not use the robot when there is strong wind or
heavy rain.
- The robot may fall off from the window.
Safety Instructions
These instructions are written to ensure the safety of your body and property. Please read carefully
before use.
This product contains strong permanent magnets. It may cause damage to the
body or property if not properly used.
Keep children or pets away from the robot during operation and storage.
- The robot may draw attention from children or pets.
- If hand, feet, clothing, or hair is stuck between the interior and exterior unit, it may cause
damage to your body or the robot may fall off from the window.
- If you follow and block the robot, the robot may recognize you for as an obstacle(window
frame) and stop.

05
Power
Before each use
· Do not bend the cord in harsh degree or
pressure the cord with heavy items.
· Do not remove the plug with wet hands or
pull the plug by the cord.
· Make sure that your connector is not
overloaded. Do not put multiple plugs into
one connector.
· Do not use the charger for non-Windowmate
products.
- This may cause a fire.
- It may cause an electric shock.
- This may cause a fire or an electric shock.
- It may cause a fire and damage the
Windowmate.
· Check the condition of the window you
want to clean.
· Check if there is any foreign objects on the
bottom of the Windowmate.
·
Do not use Windowmate near a heating device.
· Do not expose Windowmate to heavy rain or
thunderstrom.
· Always hook the Windowmate to the wall
using the safety provided with the package
before each use.
· Keep children or pets away from the robot
during operation and storage.
- If your windows are dirty, wipe the windows
with a soft cloth before use for better results.
- Foreign objects such as nails or metal wires
may damage the windows.
- Near the candles or heating devices.
- It may cause the Windowmate damage.
- It is recommended to use this robot with the
safety straps (refer to Page 13)
- Small children and pets should be supervised
when your robot is operating.
Safety Instructions
· Tips for Best Performance
For best results, it is recommended to repeat the cleaning cycle three times, in case of windows
uncleaned for long.
Press the Start Button( I ▶) to start cleaning cycle. It is recommended to use your robot in an auto mode.
Your robot will only run with Windowmate pads, which are specifically made for the robot.

06
When the robot is in operation
After each use
· Do not attempt to touch or remove the Windowmate
while it is operating.
·
If the robot does not work out of your reach, do not attempt
to remove the Windowmate from Windows by force.
· Your robot is for cleaning the windows only.
· Use only mop provided with Windowmate.
· Do not apply excessive force or pressure to the
bumper since the sensors are sensitive.
· Do not operate the robot in areas with exposed
electrical outlets in the room.
· It is recommended to operate and store the robot
in room temperature environments.
· Do not presoak cleaning pads before attaching them
to the robot. Pads should be dry before spraying the
cleaning solutions on them.
· Do not directly apply water to, or wipe the robot with
volatile agents such as benzene, paint thinner, or alcohol.
· Do not attempt to disassemble the robot.
· Check for foreign substances and remove them using
a clean cloth before and after each use.
· The robot has the built-in strong magnetics.
So, do not place credit cards or cell phones that are
vulnerable to magnet on the units.
· Use only rechargable battery packs or recharger with
the correct specification approved by RF CO., LTD.
- Call the service center and follow the
instructions.
- If the bumper sensor is damaged, the
robot may not recognize the obstacles.
- Critical damage to the product
may occur.
- Tampering with these functions may
create a hazardous condition, and it will
void your warranty.
- The robot may be slippery on the
windows.
- Such objects may be damaged and
may not be used.
Safety Instructions

Product
Description

Power Switch
◀Start Button
- Press this button to start the cleaning cycle.
- To pause your robot during a cleaing cycle, press this button again. To resume the cleaning cycle,
press this button once again.
- Make sure that the robot is placed at least 20cm away from the window frame when you start the cleaning cycle.
Otherwise the robot may not work properly or may drop off the windows.
Battery Level / Magnetic Strength indicator
- Shows the battery charge and magnetic strength level.
Green - fully charged Blue - needs to be charged Red - low battery
- The LED lamp continues to blink if the thickness of your windows is out of coverage area that robot supports.
Battery Cover
Handle
Bumper
Side Wheels
- It is recommended to wipe any debris on the wheels with a clean cloth after each cleaning cycle.
Driving Wheels
- It is recommended to wipe any debris on the wheels with a clean cloth after each cleaning cycle.
The robot may be slippery on the windows.
Mop plate
- Attach a mop to the plate. Note that if the mop is not aligned correctly with the velcro,
the robot may not work properly
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3
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08
Product Name
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1 4 6 7
89

09
5 6
3 42
1
Power Switch (only for WM1000-CT series)
- Turn on the switch before the installation of the A/D kit.
Socket of the A/D kit (only for WM1000-CT series)
- Install the A/D kit into the socket. Make sure the key on the kitcorresponds exactly with the key
slot on the socket.
Battery Cover (only for WM1000-CT series)
- Remove the bettery cover and Insert the battery before installing the A/D kit.
Handle
Wheels
- Keep robot wheels clean. Wipe any debris on the wheels with a clean cloth if they became dirty
before every use.
Mop plate
- Attach a mop to the plate.
1
2
3
4
5
6
Product Name

1
2
3
4
5
10
▶II Button
- Press this button to start the cleaning cycle.
- To pause your robot during a cleaing cycle, press this button again. To resume the cleaning cycle,
press this button once again.
* Make sure that the robot is placed at least 20cm away from the window frame when you start the cleaning cycle.
Otherwise the robot may not work properly because of frame interference.
Stop Button
- Press this button to stop Windowmate during a cleaning cycle.
- If you press ▶II button to start the cleaning cycle, It will start again from the original cleaning position
Direction Buttons
- Press this button to move Windowmate manually.
- The robot will stop moving when it faces an obstacle in a manual mode
* Make sure that the robot is placed at least 20cm away from the window frame when you operate the robot manually.
Home Button
- When you press this button in an automatic mode, the robot will move back to the original cleaning position.
- This function will not work when you move the Windowmate manually.
This function will work in an automatic mode.
Edge Mode
- Press this button to clean the corners of the windows again when the cleaning is done in an auto mode
* Make sure that the robot is placed at least 20cm away from the window frame when you operate the robot.
Otherwise the robot may not work properly or may drop off the windows.
1
2
3
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Product Name

Instructions
11
1 2 3
45
6 7
Pull the handle, and detach the
battery cover while pushing it
down with your hand at the same
time.
Attach the battery according to
the + and - sign, and close the
battery cover.
Clean the inside of the glass.
Dirty glass may cause the robot
to slip.
Attach the microfiber cleaning pad on the units as shown in the pictures
above. Note that the cleaning pads should be aligned with the positions
to attach them on the units.
Do not presoak cleaning pads before attaching them to the robot.
To prevent the robot from slipping
off from the glass, attach the pad
according to the line.
If the wheels are dirty, wipe the wheels with damp clothes. Remove any foreign objects,
such as paper clips, before you
attach the robot to the glass.
※ Unless attaching to the window, be sure to place the WINDOWMATE
on the floor when preparing, using, and after use.

Instructions
12
8 9 10
11 12 13
at least 20cm
Lift the Handle and push the red
Power switch. (towards the
symbol)
Apply cleansing agent to the large
pads until wet.
- Too much agent will hamper the
main unit's movement.
- Do not apply cleansing agent to
the small pads. It may also
hamper main unit's movement.
Attach the safety ring to the
main unit outside the window,
and fix it to the safe place.
- Please read the safety ring
instructions on the other side
of this manual.
Grab the handles of both units
and attach one of the both unit to
the window first.
Slowly move another unit to the
glass. The magnet will
automatically fix the unit to the
window.
- If you putting both unit to the
window simultaneously may
break the window.
- Put the robot at least 20cm
away from the window frame.
Pressing the Start button on the
main unit or remote control will
direct the robot to start cleaning.
The robot will come back near to
the starting position after the
cleaning is completed.
- If the thickness of the glass is
not within the robot's magnetic
force envelope, the lamp on the
Start button will flash and the
robot will stop running.
When charging the batteries,
insert the batteries according to
the + / - signs. Charge until the
green lamp blips.
※ Unless attaching to the window, be sure to place the WINDOWMATE
on the floor when preparing, using, and after use.
A TYPE B TYPE

1
2
3
4
How to use the safety strap
13
Lift the handle, wind the safety strap to its handle as
shown in the picture.
Tighten the straps as shown in the picuture and close the
handle.
Make sure that the strap is placed to the groove of
the handle as shown in the picture.
Hook the strings to the pole or furniture frame to avoid
the drop during operation as shown in the picture.

14
Certificate
※ Declaration of Conformity
· This declaration of conformity is issued under the sole responsibility of the manufacturer :
RF Co., Ltd.
#702, 164, Obong-ro, Buk-gu, Daegu-si, 41500, Republic of Korea
· Herby declares that the products :
Window Cleaning Robot with integrated charger and accessories
are in conformity and verified through testing with the provisions of the following EC
directives when installed in accordance with the installation instructions contained
in the product documentation.
· Low Voltage Directive 2014/35/EU:
EN 60335-2-29:2004 +A1:2004 +A2:2010
(external power supply only)
Household and similar electrical appliances - Safety - Part 2-29:
Particular requirements for battery chargers
· EMC Directive 2014/30/EU
EN 55014-1:2006/A2:2011
Electromagnetic compatibility - Requirements for household appliances,
electirc tools and similar apparatus - Part 1: Emission
· EN 55014-2:1997/A2:2008
Electromagnetic compatibility. Requirements for household appliances, electric tools and
similar apparatus.
Immunity. Product family standard
· The symbol on the product or its packaging indicates :
Do not dispose of electrical appliances as unsorted municipal waste, use
separate collection facilities. Contact your local authority for information regarding
the collection systems available. If electrical appliances aredisposed of in landfills
or dumps, hazardous substances can leak into the groundwater and get into the
food chain, damaging your health and well-being.
Please contact your local or regional waste authority for more information on
collection, reuse and recycling programs.

15
Q & A
Start button (I▶) cannot be turned on.
WM1000 does not work properly and
LED on start button (I▶) continues
to blink.
WM1000 is slippery on the windows.
WM1000 is stuck on window frame.
WM1000 alerts you with a beeping sound.
WM1000 cannot be activated with the
remote control.
WM1000 does not complete its job and
goes back to the starting position.
Movements or cleaning path
are abnormal.
Bumper does not work properly
Batteries cannot be fully charged.
Fricative noise ocuurs when robot
operates
▶ Check if the batteries are fully charged.
▶ Check if the batteries are properly inserted, with the
plus (+) and minus (-) terminals aligned correctly.
▶ Lift up handle and check if the main power switch is turned on.
▶ Check the thickness of your windows.
▶ Check if your windows match the thickness
specified in your robot.
▶ Wipe the wheels with a smooth cloth.
▶ Check if the surface of window frame is flat.
▶ Check if there is any foreign material blocking window frame.
▶ Recharge the batteries in your robot since the battery is low.
▶ Check if the main power switch is turned on.
The robot must be powered on before using the remote control.
▶ Replace the batteries of remote contro.
▶ If the remote control is far from the robot when activated,
it may work properly. Use the remote control within less than
3m of your robot if possible.
▶ Replace all used batteries or recharge the batteries
in your robot.
▶ Check if there is any foreign material on ultrasonic sensors
located on both sides of main unit.
▶ Wipe the wheels with a smooth cloth.
▶ Check if the robot's bumper is stuck and briskly tap its
bumper several times
▶
Remove any debris that may be trapped underneath the bumpers
▶ Check if the cleaning pad has been mounted properly
▶ Check if the attachable plug jack is correctly installed into
the AC adapter.
▶ Check if the batteries are properly inserted, with the
plus (+) and minus (-) terminals aligned correctly.
▶ Check if the cleaning solution is excessively sprayed on
the cleaning pad.
SolutionsProblem
※ Before you call for service