Jandy AquaPalm User manual

Installation and Operation Data
Installation and
Operation Manual
AquaPalm
Wireless Handheld Remote
(For use with AquaLink® RS
OneTouch and All Button Systems)
WARNING
FOR YOUR SAFETY - This product must be installed and serviced by a professional pool/spa service
technician. The procedures in this manual must be followed exactly. Failure to follow warning notices
and instructions may result in property damage, serious injury, or death.
H0574200 Rev -
ATTENTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an electrical source on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modications made to this equipment, which are not authorized by the manufacturer, may void the user’s authority
to operate this equipment.

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Table of Contents
Section 1. Important Safety Instructions ........... 4
Section 2. Product Description .......................... 6
2.1 Basic Functions .............................. 6
2.2 AquaPalm Handheld Remote and
Transceiver J-box Dimensions ....... 6
Section 3. Installation ........................................ 6
3.1 AquaPalm Transceiver J-Box Cable
Connection to Power Center PCB .. 6
3.2 AquaPalm Transceiver J-box
Installation ...................................... 7
3.3 AquaPalm Handheld Remote
Installation ...................................... 7
3.4 Changing the Frequency Channel .. 8
Section 4. AquaPalm Handheld Remote
Operation .......................................... 9
4.1 Basic Functions .............................. 9
4.2 Using the Buttons ........................... 9
4.3 Battery Status ................................. 10
4.4 Signal Strength ............................... 10
Section 5. AquaPalm Handheld Remote Menus 10
5.1 Pool Mode/Spa Mode ..................... 10
5.2 Equipment On/Off Menu ............... 10
5.3 Filter Pump (Pool Mode) ............... 11
5.4 Spa .................................................. 11
5.5 Pool Heat ....................................... 12
5.6 Spa Heat ......................................... 12
5.7 Solar Heat ....................................... 13
5.8 Auxiliary Equipment ...................... 13
5.9 Set Temperature Menu ................... 14
5.10 Set Time Menu ............................... 14
5.11 AquaPure Menu ............................. 14
5.12 Auto Shut-off Menu ....................... 15
5.13 Backlight Menu .............................. 15
5.14 Assign Hotkeys Menu .................... 15
5.15 Boost Menu .................................... 16
5.16 Battery Backup ............................... 16
5.17 AquaPalm Handheld Remote Menu
Flow Chart ...................................... 17
Section 6. Troubleshooting ................................ 18
6.1 AquaPalm Quick Troubleshooting
Guide .............................................. 18
DATE OF INSTALLATION
INSTALLER INFORMATION
INITIAL PRESSURE GAUGE READING (WITH CLEAN FILTER)
PUMP MODEL HORSEPOWER
FILTER MODEL SERIAL NUMBER
AquaPalm MODEL SERIAL NUMBER
NOTES:
EQUIPMENT INFORMATION RECORD

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Section 1. Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS
LIRE LA NOTICE TECHNIQUE.
All electrical work must be performed by a licensed electrician and conform to all national, state, and local
codes. When installing and using this electrical equipment, basic safety precautions should always be followed,
including the following:
WARNING
Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs when the internal temperature of the
body reaches a level several degrees above the normal body temperature of 98.6° F. The symptoms of hyperthermia
include dizziness, fainting, drowsiness, lethargy, and an increase in the internal temperature of the body. The effects
of hyperthermia include: 1) unawareness of impending danger; 2) failure to perceive heat; 3) failure to recognize the
need to exit spa; 4) physical inability to exit spa; 5) fetal damage in pregnant women; 6) unconsciousness resulting
in a danger of drowning.
DANGER
To reduce the risk of injury, do not remove the suction fittings of your spa or hot tub. Never operate a spa or hot
tub if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate
marked on the equipment assembly.
WARNING
To Reduce the Risk of Injury -
a) The water in a spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and
104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for young
children and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of
pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C).
c) Before entering a spa or hot tub, the user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature-regulating devices varies.
d) The use of alcohol, drugs, or medication before or during spa or hot tub use may lead to unconsciousness with
the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system
problems, or diabetes should consult a physician before using a spa.
f) Persons using medication should consult a physician before using a spa or hot tub since some medication
may induce drowsines while other medication may affect heart rate, blood pressure, and circulation.
WARNING
Risk of electric shock - Install the power center at least five (5) feet (152.4cm) from the inside wall of the pool and/or
hot tub using non-metallic plumbing. Canadian installations must be at least three (3) meters from the water.
Children should not use spas or hot tubs without adult supervision.
Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment.
People using medications and/or having an adverse medical history should consult a physician before using a spa
or hot tub.
AVERTISSEMENT
Danger d'electrocution - Les installations Canadiennes doivent se trouver à au moins trois (3) mètres de l’eau.
Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance.
Pour éviter que les cheveux ou une partie du corps puissent être aspirés, ne pas utiliser une cuve de relaxation si
les grilles de prise d'aspiration ne sont pas toutes en place.
Les personnes qui prennent des médicaments ou ont des problèmes de santé devraient consulter un médecin avant
d’utiliser une cuve de relaxation.

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CAUTION
A ground-fault circuit-interrupter must be provided if this device is used to control underwater lighting fixtures. The
conductors on the load side of the ground-fault circuit-interrupter shall not occupy conduit, boxes, or enclosures
containing other conductors unless the additional conductors are also protected by a ground-fault circuit-interrupter.
Refer to local codes for complete details.
CAUTION
A terminal bar marked "GROUND" is provided within the power center. To reduce the risk of electrical shock, connect
this terminal bar to the grounding terminal of your electric service or supply panel with a continuous copper conductor
having green insulation and one that is equivalent in size to the circuit conductors supplying this equipment, but no
smaller than no. 12 AWG (3.3mm). In addition, a second wire connector should be bonded with a no. 8 AWG (4.115mm)
copper wire to any metal ladders, water pipes, or other metal within five (5) feet (1.52m) of the tub.
SAVE THESE INSTRUCTIONS
WARNING
People with infectious diseases should not use a spa or hot tub.
To avoid injury, exercise care when entering or exiting the spa or hot tub.
Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible
drowning.
Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub.
Water temperature in excess of 100°F/38°C may be injurious to your health.
Before entering a spa or hot tub measure the water temperature with an accurate thermometer.
Do not use a spa or hot tub immediately following strenuous exercise.
Prolonged immersion in a spa or hot tub may be injurious to your health.
Do not permit any electric appliance (such as a light, telephone, radio, or television) within 5 feet (1.5 m) of a spa or
hot tub.
The use of alcohol, drugs or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.
Water temperature in excess of 100°F/38°C may be hazardous to your health.
AVERTISSEMENT
Les personnes atteintes de maladies infectieuses ne devraient pas utiliser une cuve de relaxation.
Pour éviter des blessures, user de prudence en entrant dans une cuve de relaxation et en sortant.
Pour éviter l’évanouissement et la noyade éventuelle, ne prendre ni drougue ni alcool avant d’utiliser une cuve de
relaxation ni quand on s’y trouve.
Les femmes enceintes, que leur grossesse soit conrmée ou non, devraient consulter un médecin avant d’utiliser
une cuve de relaxation.
Il peut être dangereux pour la santé de se plonger dans de l’eau à plus de 38°C/100°F.
Avant d’utiliser une cuve de relaxation mesurer la témperature de l’eau à l’aide d’un thermomètre précis.
Ne pas utiliser une cuve de relaxation immédiatement après un exercice fatigant.
L’utilisation prolongée d’une cuve de relaxation peut être dangereuse pur la santé.
Ne pas placer d'appareil électrique (luminaire, téléphone, radio, téléviseur, etc) à moins de 1.5m de cette cuve de
relaxation.
La consommation d’alcool ou de drogue augmente considérablement les risques d’hyperthermie mortelle dans une
cuve de relaxation.
Il peut etrê dangereux pour la santé de se plonger dans de l’eau à plus de 38°C/100°F.
Attention installer: Install to provide drainage of compartment for electrical components.
WARNING
To avoid injury ensure that you use this control system to control only packaged pool/spa heaters which have built-
in operating and high limit controls to limit water temperature for pool/spa applications. This device should not be
relied upon as a safety limit control.

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Section 2. Product Description
NOTE For use with an AquaLink® RS System ONLY,
software revision “M” or later.
This document gives instructions for installing and
operating the Jandy AquaLink® RS AquaPalm.
The instructions must be followed exactly. Read
through the instructions completely before
operating the equipment.
2.1 Basic Functions
The AquaPalm Handheld Remote can be used in
addition to an already existing AquaLink RS control
system. The AquaPalm can turn your pool/spa
equipment on and off in one of the following ways:
1. Activate the equipment manually through the
EQUIPMENT ON/OFF menu.
2. Use the AquaPalm Handheld Remote
buttons 1 or 2 (Hotkeys). See Section 5.13
for a detailed explanation of how to program
Hotkeys 1 and 2.
2.2 AquaPalm Handheld Remote and
Transceiver J-box Dimensions
WARNING
Potentially high voltages in the AquaLink RS Power
Center can create dangerous electrical hazards,
possibly causing death, serious injury or property
damage. Turn off power at the main circuit feeding
the AquaLink RS Power Center to disconnect the
Power Center from the system.
Section 3. Installation
Figure 1. AquaPalm Handheld Remote
Dimensions
Front View
3½"
6¾"
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1 2
select
back
7/8"
Side View
Figure 2. J-Box Transceiver Dimensions
1 1/16"
4"
6"
1"
7"
Side View (at Angle)
1 1/16"
Side View (at Angle)
4"
6"
1"
7"
Front View
3.1 AquaPalm Transceiver J-Box Cable
Connection to Power Center PCB
Make provisions for the cable to be run between
the AquaPalm Transceiver J-box and the AquaLink
RS Power Center. Never run high voltage and low
voltage in the same conduit.
1. Turn off all power to the Power Center.
2. Pull cable through the knockout with the
Heyco fitting and into the low voltage
compartment (see Figure 3).
3. Strip back the insulation jacket of the cable
approximately 6".
4. Strip each wire ¼" and connect to the red,
4-pin connector on the Power Center PCB.
A multiplex kit may be required if there are
more than two cables running to a red, 4-pin
connector (see Figure 3) on the PCB.
NOTE For detailed tranceiver installation, see
Section 3.2.

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Figure 3. AquaPalm J-Box Cable Connection to
Power Center PCB
Conduit Knockout for Low Voltage
AquaPalm J-box Wire
Heyco Fittings for
Low Voltage JVA
and Sensor Wires
Low Voltage
Raceway
High Voltage
Knockouts for
Conduit
(DO NOT run any Low
Voltage wires through
these knockouts)
3.2 AquaPalm Transceiver J-box Installation
Installation Considerations. The transceivers will
transmit through walls and around corners. Steel
framing, aluminum siding, wrought iron, cyclone
fences, leaded glass, and other 900 MHz frequency
items may inhibit/prevent communication between
the AquaLink RS AquaPalm Handheld Remote
and the Power Center. The transceivers do not
require line of sight to communicate. To optimize
communication, install transceivers in a location that
minimizes interference.
1. Turn off all power to the Power Center.
2. Mount the Outdoor Transceiver J-box at least
6' above the ground and at least 8' from any
air blowers that may be in the vicinity (see
Figure 4).
3. The Transceiver J-box antenna must point
towards the sky.
NOTE To improve performance of the transceiver, mount
the J-box more than 6' above the ground.
4. Open the door to the Power Center and
remove the dead panel.
5. Feed the four conductor wire into the Power
Center through the low voltage raceway.
6. Cut off the excess wire. Strip the jacket back 6"
and strip the individual wires approximately
¼". Connect the four conductor wire to the
red terminal bar on the Power Center PCB.
7. Install the dead panel to the Power Center and
restore all power.
3.3 AquaPalm Handheld Remote Installation
1. Remove the Handheld Remote from the
packaging.
2. On the back of the Handheld Remote, loosen
and remove the two (2) screws that secure
the cover for the battery chamber (see
Figure 5).
3. Install two (2) AA batteries. Ensure that the
polarity is correct.
Low Voltage Raceway
Power
Center
Air
Blower
AquaPalm
Transceiver
J-box
6'
Minimum 8'
Ground
Level
Figure 4. Outdoor Transceiver J-box Installation
3 Yellow 1 Red 2 Black 4 Green
Red 4-Pin
Terminal Bar

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4. Re-install the cover for the battery chamber
and secure with the two (2) screws removed
in Step 2.
3.4 Changing the Frequency Channel
If your AquaLink RS AquaPalm system is turning
items on or off at undesignated times, another
AquaLink RS AquaPalm system may be in close
proximity using the same or similar frequency
channel. To prevent unwanted operation the channel
for your AquaLink RS AquaPalm system can be
changed. The AquaPalm Handheld Remote and the
AquaPalm Transceiver J-box must be set to the same
RF channel.
1. At the Transceiver J-box, remove the cover
to expose the PCB (see Figure 6).
2. On the AquaPalm Handheld Remote, press
and hold both the UP and DOWN arrows
simultaneously for three (3) seconds. After
3 seconds, the CHANNEL SETUP screen
appears (see Figure 7). Select a channel.
3. Use the UP and DOWN buttons to highlight the
desired RF channel. Then press SELECT.
4. When the RF channel is selected, the
following message appears on the
AquaPalm display screen:
Set slide switch on J-Box PCB to the
LEARN MODE.
5. At the PCB in the Transceiver J-box, slide the
Learn Switch to LEARN (ON). See Figure 8.
Figure 5. Battery Installation on Handheld Remote
UM-3/R6/AA
UM-3/R6/AA
BATTERY
1.5V x 2
3032401
MODEL NO 8265
FCC ID: S8F826X
Rated: 3V DC
AquaPalm
Handheld Remote
(Back View)
Two (2)
AA Batteries
Battery Chamber Cover for Battery
Chamber
Screws
Figure 6. AquaPalm Transceiver J-Box - Internal
View
MAIN CONNECTOR
RESET
D2
D3
LEARN
Y B RG
OFF ON
Transceiver
PCB
Reset Switch
Learn
Switch
Green
LED
Red
LED
SET RF CHANNEL
RF CHANNEL: 1
Use ARROW KEYS
to set the
RF CHANNEL.
Press SELECT to
continue.
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1 2
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UP
Button
DOWN
Button
SELECT Button
Figure 7. AquaPalm Handheld Remote Channel
Setup and Buttons

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NOTE The default setting for Hotkeys 1 and 2 are AUX1
and AUX2 respectively. However, these buttons
can be assigned to any piece of equipment or
OneTouch Mood setting.
6. On the AquaPalm Handheld Remote display
screen, a prompt will appear with instructions
to slide the J-box Learn Switch out of LEARN
(OFF) and to press the J-box Reset Switch
(see Figure 8).
Figure 8. Tranceiver J-box PCB Learn Switch
MAIN CONNECTOR
RESET
D2
D3
LEARN
Y B RG
OFF ON
LEARN
OFF ON
Transceiver
PCB
Reset Switch
Learn
Switch
Shown
in Learn
Mode
- Switch
Position
On.
Green LED
(Receive)
Red LED
(Send)
7. At the PCB in the Transceiver J-box, slide the
Learn Switch out of LEARN (ON) and press
the Reset Switch. The Red and Green LEDs
on the J-box will blink simultaneously (see
Figure 8).
Section 4. AquaPalm Handheld
Remote Operation
4.1 Basic Functions
Use the AquaPalm Handheld Remote to turn your
pool/spa equipment on and off in one of the following
ways:
1. Activate the main equipment on the front
screen by highlighting the selection, then
press SELECT.
2. Activate the equipment manually through the
EQUIPMENT ON/OFF menu.
3. Use the Hotkey buttons 1 or 2 (see
Figure 9). See Section 5.13 for a detailed
explanation of how to program Hotkeys 1
and 2.
2
POOL
ON
ON
OFF
OFF
1
select
back
AIR
78°
80°
POOL MODE
POOL HEATER
SPA MODE
SPA HEATER
MENU
EQUIPMENT ON/OFF
FRI 10:30 PM
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Figure 9. AquaPalm Handheld Remote Buttons
BACK
Button
UP
Button
DOWN
Button
SELECT
Button
HOT KEY 1
HOT KEY 2
Power ON/OFF
Button
Default
Screen
4.2 Using the Buttons
Use the buttons as explained in Figure 10.
Up/Down
Arrow
(Scroll)
Keys
Returns to
Previous Screen
1 2
select
back
AIR POOL
78˚
80˚
POOL MODE
POOL HEATER
SPA MODE
SPA HEATER
MENU
EQUIPMENT ON/OFF
ON
ON
OFF
OFF
FRI 10:30 PM
A
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Selects
Highlighted
Item
Hotkeys
1 and 2
Power
ON/Off
Figure 10. AquaPalm Handheld Remote Buttons
Function

Page 10
4.3 Battery Status
The Battery icon , located on the left corner of
the display screen, indicates the status of the battery.
The AquaPalm Handheld Remote uses two (2) AA
batteries. The batteries are located behind the cover
on the back side of the Handheld Remote. If the
batteries have full or sufficient charge, the icon will
appear on the display screen as . If the batteries
need to be replaced, the icon will consistently blink
and appear as .
4.4 Signal Strength
The Signal Strength icon , located on the left corner
of the display screen, indicates the signal strength
available from the Transceiver J-box to the AquaPalm
Handheld Remote. Signal strength is affected (lowered)
as the AquaPalm Handheld Remote is moved farther
away from the Transceiver J-Box. Also, obstructions,
such as walls or other wireless products, can lower
the signal strength if located between the AquaPalm
Handheld Remote and the Transceiver J-Box. The
Transceiver J-box must also be installed at least 6 feet
off the ground, 8 feet away from equipment, and the
antenna pointing towards the sky.
Section 5. AquaPalm Handheld
Remote Menus
5.1 Pool Mode/Spa Mode
When POOL MODE is selected, valve actuators
turn the valves to pool return (pool/spa combination
systems) and the filter pump turns on. If POOL HEAT
is enabled, the heater will fire and heat the water to
the set temperature.
When SPA MODE is selected, the valve actuators
rotate to allow flow to the spa (pool/spa combination
systems) and the filter pump is turned on. If SPA
HEAT is enabled, the heater will fire and heat the
water to the set temperature.
Figure 12. Equipment On/Off Menu - All Off
2
POOL
ON
ON
OFF
OFF
1
select
back
AIR
78°
80°
POOL MODE
POOL HEATER
SPA MODE
SPA HEATER
MENU
EQUIPMENT ON/OFF
FRI 10:30 PM
1 2
select
back
EQUIPMENT
ALL OFF
FILTER PUMP
SPA
POOL HEAT
SPA HEAT
AUX 1
AUX 2
AUX 3
MORE
OFF
OFF
OFF
OFF
OFF
OFF
OFF
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2
SPA
OFF
OFF
ON
ENA
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1
select
back
AIR
104°
80°
POOL MODE
POOL HEATER
SPA MODE
SPA HEATER
MENU
EQUIPMENT ON/OFF
FRI 10:30 PM
2
POOL
ON
ENA
OFF
OFF
A
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1
select
back
AIR
78°
80°
POOL MODE
POOL HEATER
SPA MODE
SPA HEATER
MENU
EQUIPMENT ON/OFF
FRI 10:30 PM
Figure 11. Pool Mode and Spa Mode Menus
5.2 Equipment On/Off Menu
EQUIPMENT ON/OFF > ALL OFF
Use this menu to turn a piece of equipment on or
off. The ALL OFF mode will turn off equipment
that has been turned on by any means (manual or
pre-programmed). This includes any of the heater
enables that were on (unless in use by the Maintain
function).
To use Equipment On/Off
1. Highlight EQUIPMENT ON/OFF and press
SELECT. To highlight an item, use the UP/
DOWN arrow keys. Use the SELECT button
to turn the equipment on or off. Return to the
main menu by using the BACK button, or
use the UP/DOWN arrow keys to highlight
another device.
2. Highlight ALL OFF and press SELECT. After
using ALL OFF, return to the main menu by
using the BACK button.