Winegard 2452453 User manual

Register your product at: winegard.com/myantenna
HDTV not included
TV ANT
power with USB cable
HINT: If the signal meter and smartphone/app are > 30 ft apart,
use a power bank (not included) or extension cord. This lets you
bring the signal meter closer to the antenna AND maintain a
stable connection with the smartphone/app. After set up, make
sure you place the signal meter back inside the building.
Use provided
cable ties
to secure
preamplifier
to the mast.
SET UP ONLY
Questions? winegard.com/support
Search for Winegard Connected in the App Store or
Google Play. Or, scan the QR codes below.
Smart Preamplifier Quick Start Guide
Success!
Watch free TV.
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WINEGARD COMPANY ONE YEAR LIMITED WARRANTY
Winegard Company provides a warranty to the original purchaser of new Winegard
Products against any defects in materials or workmanship for a period of one
(1) year from date of purchase, subject to the terms herein. This warranty is
non transferrable. If a Product covered under this warranty is determined to be
defective within the warranty period, Winegard will, unless otherwise required by
applicable law, either repair or exchange the Product at its sole discretion.
How to Obtain Warranty Service (Pre-authorization is required)
To obtain warranty service, contact Winegard Company Technical Support via
email: [email protected] or via phone at 800-788-4417 from 7:30 AM to 5:30
PM Monday through Friday and 8:00 AM to 3:30 PM Saturday, Central Standard
Time, or visit www.winegard.com. PRE-AUTHORIZATION MUST BE OBTAINED
BEFORE SENDING ANY PRODUCT TO WINEGARD. Proof of purchase in the form
of a purchase receipt or copy thereof is required to show that a Product is within
the warranty period.
Winegard Company will (at its option) repair or replace the defective product at
no charge to you. This warranty does not cover any costs incurred in removal or
reinstallation of the product. This limited warranty does not apply if the product is
damaged, deteriorates, malfunctions or fails from: misuse, improper installation,
abuse, neglect, accident, tampering, modification of the product as originally
manufactured by Winegard, usage not in accordance with product instructions
or acts of nature such as damage caused by wind, lightning, ice or corrosive
environments.
WINEGARD COMPANY WILL NOT ASSUME ANY LIABILITIES FOR ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.
THE FOREGOING WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF
ANY PERSON, WHETHER IN CONTRACT, TORT OR OTHERWISE, AND WINEGARD
COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGE OR COMMERCIAL LOSS, OR FROM ANY OTHER LOSS OR DAMAGE
EXCEPT AS SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion of limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
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Open the app, sign in to your Winegard account.
Scan the QR on the signal meter, as shown.
Following the on-screen instructions, direct your antenna
to receive the maximum number of free channels.
After you position and tighten the antenna for best
reception, connect the antenna to the TV. Make sure
there is power to the signal meter. Run a channel scan.
Mast & coax cable
not included
IMPORTANT: Work with a buddy! Complete as much antenna
adjustment at ground level as possible. If it’s already on the roof, have
someone else adjust the antenna while you monitor the smartphone
app. Avoid doing both activities at the same time by yourself.
Allow six to twelve seconds
between each re-positioning
so that the app can pick up
the full range of channels
available in that direction.
HINT: Having trouble
picking up a channel?
Try turning o the boost
option in the app.
1
“ANTENNA IN”
SIGNAL METER
ANTENNATV
through TV
- OR -
outlet with 110V
adapter (included)
Antenna
not included
PREAMPLIFIER
POWER BANK
coax cablecoax cable
Log onto www.winegard.com. Select Accounts. Select Register New User. Fill out information and
confirm email. Close out of Winegard.com and download Winegard Connected APP.
Connect the preamplifier to the antenna and signal meter using coax cables (not included). Provide
power to the signal meter through your TV, adapter, or power bank. The TV doesn’t need to be
connected to the signal meter during initial antenna setup.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of
Google LLC. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Winegard is under license. Winegard is a registered trademark of Winegard Company.
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 Printed in U.S.A. • ©2020 Winegard Company
Problem Possible Cause Possible Solution
SUMMARY SCREEN
Total Channels shows all zeros. App connection to database lost. Close app and reopen.
Antenna placed in wrong location. Allow the timer to cycle twice while repositioning the antenna.
Total Channels shows all
dashes.
Antenna has encountered a problem. Reboot by unplugging the signal meter, waiting 3 seconds, and
restoring power.
Not all channels are GREEN. Antenna position, distance, terrain,
weather, network power, or band may
aect signal strength.
Reposition the antenna to get as many channels as possible
in GREEN and YELLOW (channels with these colors should be
viewable).
MAP SCREEN
Network does not appear. Networks may be on the same tower,
or very close and hidden.
Zoom in on the map to see if the network tower appears.
The network that I want
remains RED.
Antenna position, distance, terrain,
weather, network power, or band may
aect signal strength.
Click/hover over the network and verify the network distance is
within antenna range.
Click/hover over the network you are looking for and verify the
antenna covers the required band (UHF, VHF High; VHF Low).
LIST VIEW
Channel data refreshes before
I find the channel.
Channel data refreshes every 6 to 12
seconds and moves to the top of the
screen.
Press the Pause button at the bottom of the screen so that you
can see the channels you have. Restart whenever you are ready.
DEVICE CONNECTION
I can’t scan the barcode. The camera won’t focus, or you’re not
signed in to your account.
Ensure you are signed in to your Winegard account. Adjust
the distance from your camera to the QR code. If this doesn’t
help, tap the Continue without scanning button, then tap Scan
for Bluetooth
®
Devices to manually find and connect to your
antenna.
Cannot connect to the device. The signal meter is not powered on. Ensure the signal meter is powered on and try again.
Scan code is not recognized. Scanned wrong QR code, or there is a
decoding error.
Check that QR code is not damaged, then center camera on only
the Winegard scan code.
A message appears that the
device is disconnected.
Out of range of signal meter, or power
to the signal meter was lost.
Make sure your signal meter is powered on; stay within 30 feet
of signal meter to ensure the Bluetooth connection is not lost.
ACCOUNT SIGN IN
My account needs to be
verified.
Email verification needed. Check for an account verification email message from Winegard
and follow the instructions.
Invalid password. Incorrect password. Re-enter your password or reset your password and follow the
instructions.
BLUE LED
LED is no longer solid or
flashing.
Sleeps after 15 minutes of inactivity. This is normal operation when the unit goes to sleep. A
connection to the antenna may still be made when the blue LED
is o.
LED light is no longer on. Bluetooth connection is in sleep
mode.
Antenna/Amplifier is still working with LED o, the Bluetooth
connection is in sleep mode.
Signal meter is not powered on. Ensure signal meter is powered on and try again.
For help, send an email to [email protected] or call 1-800-788-4417
Rev2 12/20