wink haus blueCompact User manual

blueCompact
Operating manual
Read the instructions prior to performing any task!

Wink-29491-DE, 2, en_GB
©Aug. Winkhaus GmbH & Co. KG 2015
Aug. Winkhaus GmbH & Co. KG
Hessenweg 9
48157 Münster
Germany
Telephone: [phone]
Fax: [phone]
Internet: www.winkhaus.com
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blueCompact is an electronic locking system which com-
prises a maximum of 99 keys and 25 cylinders. The main
components of this locking system are the app and an
active electronic key which allow you to activate, manage
and code keys and cylinders.
You need one of the following operating systems for the
app:
nAndroid Version 4.4 or higher
niOS Version 7 or higher
Smartphones must feature Bluetooth 4.0 or higher.
Display of the app needs to be enhanced for use on tablet
PCs.
Our Customer Service will be happy to answer any ques-
tions that you may have.
Aug. Winkhaus GmbH & Co. KG
Hessenweg 9
48157 Münster
Germany
[phone]
[phone]
www.bluecompact.com
Winkhaus Ibérica S.A.
PAE La Marina
C./ de la Creativitat, 7
08850 Gavà/Barcelona
Spain
+34 936.334.470
[phone]
www.bluecompact.com
What is blueCompact?
Operating systems and smart-
phone versions
Customer Service
Supplemental directives
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F+W France SARL
6, Rue de la Maison Rouge
Bâtiment D
77185 Lognes
France
+33 160.951.622
+33 160.951.617
www.bluecompact.com
Winkhaus Nederland B.V.
Landauer 29
3897 AB
Zeewolde
Netherlands
+31 365.227.744
+31 365.224.333
www.bluecompact.com
Winkhaus Austria GmbH
Oberfeldstrasse 24
5082 Grödig
Austria
+43 6.246.722.260
+43 624.672.226.145
www.bluecompact.com
Supplemental directives
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Winkhaus Polska Beteiligungs
spółka z ograniczoną
odpowiedzialnością sp.k.
ul. Przemyslowa 1
64 130 Rydzyna
Poland
+48 655.255.700
+48 655.255.800
www.bluecompact.com
These instructions ensure safe handling of the blueCom-
pact locking system.
nRead the instructions before starting any work.
nAlways comply with specifications such as operational
and safety instructions.
nKeep instructions in a safe place ready for future use.
nAlso provide the instructions to the new owner if you
pass on the product.
nThe images are provided to ensure basic understanding
and may differ from the actual version that you have.
Warnings are identified in these operating instructions by
the use of symbols. The safety information is preceded by
signal words emphasizing the severity of the risk.
WARNING!
This combination between a symbol and a signal
word indicates a potentially dangerous situation
which could result in death or severe injury if not
prevented.
NOTICE!
This combination of symbol and signal word
indicates a potentially dangerous situation which
could result in damage to property if not pre-
vented.
Purpose of the instructions
Symbols in the instructions
Supplemental directives
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ENVIRONMENTAL PROTECTION!
This combination of symbol and signal word
indicates potential hazards to the environment.
Safety instructions may refer to specific, individual oper-
ating instructions. Such safety instructions are embedded
into the operating instructions, so that they do not inter-
rupt the flow of the text when users carry out an action.
The signal words described above are used.
Example:
1. Insert cylinder.
2.
NOTICE!
Physical damage due to face plate screws
screwed at an angle.
Screw the face plate screw, so that it is straight when
it enters the cylinder thread.
3.
NOTICE!
Physical damage due to over-tightening of
screw.
Use a screwdriver to tighten face plate screw by hand.
ðThe cylinder is installed.
The following symbols are used to highlight operational
instructions, results, lists, references and other elements in
these instructions:
Identification Explanation
Step-by-step operational instructions
ðResults of required steps
Reference to paragraphs in these
instructions and additional applicable
documents
Lists with no fixed order
Safety instructions in the oper-
ating instructions
Other symbols
Supplemental directives
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This symbol highlights useful tips and recom-
mendations as well as information for efficient,
trouble-free operation.
Skilled non-professionals and maintenance staff who have
the following expertise as a minimum:
nFitting and dismounting of cylinders
nHandling smart phones and operating app interfaces
Multimedia instructions:
nIn addition to this printed version, you can also access
the instructions in the main menu in the app.
nThe step-by-step instructions for the app explain the
different processes using images and texts, even
without an Internet connection.
nYou can also see the instructions with the app as an ani-
mated video clip if you have access to the Internet.
Fig. 1: Open instructions
1. Touch the Instructions menu (1) on the main menu.
2. Select Installation chapter (2).
ðThis then displays the sub-sections.
Example step-by-step instruc-
tions: Incorporate cylinder
Tips and recommendations
Target group
Step by step to completion – the
'Instructions' menu
Supplemental directives
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3. Select Add cylinder chapter (3).
ðYou can select the instructional video or the step-
by-step instructions.
Fig. 2: Select instruction type
4.
You can only open the instructional
video if you have access to the Internet.
Touch ‘Video instructions’ (1) to open the instruc-
tional video.
5. Touch ‘Step-by-step instructions’ (2) to look at the
step-by-step instructions.
Supplemental directives
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The activation set is the basis for the locking system.
Ä Chapter 1.1 ‘Compile components as required’
on page 14
The activation set also includes a quick start guide. This
quick start guide contains:
nInstructions to install app obtained from Google Play
Store/App Store
nQR code for the relevant platform
nSafety and disposal instructions
nStart guide (the first few steps before starting the app)
Supplemental directives
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Supplemental directives
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Table of contents
1 Product overview..................................................................... 13
1.1 Compile components as required.............................. 14
1.2 Key........................................................................................ 14
1.2.1 Active keys...................................................................... 14
1.2.1.1 Use user key function................................................ 16
1.2.1.2 Use internal power function................................... 17
1.2.1.3 Use external power function................................. 18
1.2.2 Master key....................................................................... 18
1.2.3 Passive key..................................................................... 19
1.2.4 Adapter............................................................................ 19
1.3 Activation card................................................................ 20
1.4 PUK card............................................................................ 20
1.5 Cylinder................................................................................ 21
2 Security....................................................................................... 25
2.1 Intended use..................................................................... 25
2.2 Safety when installing cylinders in fire doors..... 26
2.3 Safety when installing cylinders in emergency
doors................................................................................... 26
2.4 Instructions on integrating alarm systems.......... 27
2.5 The administrator's responsibilities........................ 27
2.6 Hazards for people........................................................ 28
2.7 Risk to property............................................................. 29
2.8 Risk of break-in................................................................ 31
3 Transport and store................................................................ 33
3.1 Labelling on the packaging........................................ 33
3.2 Transport and unpack.................................................. 33
3.3 Storing............................................................................... 34
4 Select and install cylinder.................................................... 37
4.1 Dismount old cylinder.................................................. 40
4.2 Determine cylinder type............................................ 40
4.3 Determine cylinder length.......................................... 41
4.4 Install old cylinder........................................................ 44
4.5 Prepare cylinder installation..................................... 46
4.6 Install cylinder Type 01, Type 02 and Type 05.. 47
4.7 Install cylinder Type 04 and Type 04 MK........... 49
4.8 Install cylinder Type 21 and Type 22...................... 52
5 Install app................................................................................... 55
6 Manage locking system........................................................ 57
6.1 Initialise master key....................................................... 57
6.2 Log in................................................................................. 59
6.3 Add and manage key.................................................. 60
6.3.1 Add key to locking system..................................... 60
Table of contents
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6.3.2 Manage keys................................................................ 62
6.3.3 Identify key................................................................... 63
6.3.4 Delete key..................................................................... 64
6.4 Add and manage cylinder.......................................... 65
6.4.1 Add cylinder to locking system............................ 65
6.4.2 Change cylinder name............................................. 66
6.4.3 Identify cylinder......................................................... 66
6.4.4 Check the cylinder battery charge status....... 68
6.4.5 Issue and withdraw locking authorisations..... 69
6.4.6 Delete cylinder............................................................. 71
6.5 Show and send locking events................................. 72
6.6 Open system information.......................................... 74
6.7 Open and forward locking plan............................... 75
6.7.1 Forward locking plan manually.............................. 77
6.7.2 Set locking plan change reminder....................... 78
6.8 Issue remote authorisation........................................ 79
7 Close............................................................................................. 85
8 Install software updates....................................................... 87
8.1 Transfer data to the master key and active
keys...................................................................................... 87
8.2 Transfer data to cylinder............................................. 91
9 Cleaning and maintenance.................................................. 95
9.1 Test cylinder and clean key........................................ 95
9.2 Replace batteries........................................................... 96
9.2.1 Replace the battery in an active key................... 98
9.2.2 Replacing the batteries in cylinder Types 01,
04 MK and 05.............................................................. 98
9.2.3 Replace batteries in cylinder Type 02............. 100
9.2.4 Replace batteries in cylinder Type 04.............. 101
9.2.5 Replacing the batteries in cylinder Types 21
and 22........................................................................... 104
9.2.6 Replacing batteries in Padlock 85..................... 107
10 Troubleshooting....................................................................... 111
10.1 Malfunctions in the locking process....................... 111
10.2 Master key loss............................................................. 112
10.3 Activation card loss.................................................... 117
11 Spare parts and accessories............................................... 121
12 Disposal..................................................................................... 123
13 Technical specifications...................................................... 125
14 Index............................................................................................ 131
Appendix................................................................................... 133
A Declaration of Conformity........................................... 134
Table of contents
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1 Product overview
Fig. 3: System overview
1 Smartphone app
2 Master key
3 Active key
4 PUK card
5 Activation card
6 Cylinder
7 Quick start guide
8 Passive key
9 Adapter
Product overview
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1.1 Compile components as required
The activation set is the basis for the locking system. Other
components must be purchased in addition to the set as
required.
The activation set contains the following components:
nActive key
– Ä Chapter 1.2.1 ‘Active keys’ on page 14
n4 passive keys in different colours:
– Ä Chapter 1.2.3 ‘Passive key’ on page 19
– Green
– Pink
– Yellow
– Blue
nActivation card
–
Ä Chapter 1.3 ‘Activation card’ on page 20
nPUK card
– Ä Chapter 1.4 ‘PUK card’ on page 20
nAdapter
–
Ä Chapter 1.2.4 ‘Adapter’ on page 19
nQuick start guide
1.2 Key
1.2.1 Active keys
1 Ring hole
2 Battery compartment cover
3 Button
4 Key bow
5 Tip of the key
6 LED display
Active keys feature a button (3) to activate cylinders, a
battery and a LED display (6). You can use the ring hole (1)
to fasten the key to a key ring.
An active key features the following functions:
nLock cylinder.
– Ä Chapter 1.2.1.1 ‘Use user key function’ on page 16
nLock cylinder with flat battery.
– Ä Chapter 1.2.1.2 ‘Use internal power function’
on page 17
nRead data from a passive key to lock cylinder with a flat
battery.
–
Ä Chapter 1.2.1.3 ‘Use external power function’
on page 18
Fig. 4: Activation set
Fig. 5: Active key
Product overview
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nConfiguration as a master key.
– Ä Chapter 6.1 ‘Initialise master key’ on page 57
nRemote authorisation received.
– Ä Chapter 6.8 ‘Issue remote authorisation’
on page 79
You can read the battery charge status for all
components which have a battery.
– Ä Chapter 6.4.4 ‘Check the cylinder battery
charge status’ on page 68
The following battery statuses are displayed:
–Good
–Sufficient
–Low
–Replace
The battery must be replaced if the battery
charge status indicates 'low' or 'replace'.
This signal warns of a low battery charge status in the
active key.
The signal is activated for the following functions:
nInternal power function if there is only enough power
for a few more locking transactions.
– Ä Chapter 1.2.1.2 ‘Use internal power function’
on page 17
nUser key function if fewer than 1,000 locking transac-
tions are possible.
– Ä Chapter 1.2.1.1 ‘Use user key function’ on page 16
WARNING!
Hazard to persons due to malfunction in
emergency opening with an active key!
Replace the battery of the active key immediately
after this signal in order to avoid a situation where the
key does not lock the door in an emergency.
n Ä Chapter 9.2.1 ‘Replace the battery in an active
key.’ on page 98
This signal may indicate the following statuses:
nActive key has been activated using the button.
nActive key communicates with other components via
Bluetooth.
LED display signals
Product overview
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The power adapter mode allows cylinders to be locked
using the internal power function and is activated by
pressing the button (2 seconds).
Ä Chapter 1.2.1.2 ‘Use internal power function’ on page 17
This signal may indicate the following statuses:
nSearch for a key which can be taught in.
nSearch for a cylinder on which you can perform an
internal power locking transaction.
– Ä Chapter 1.2.1.2 ‘Use internal power function’
on page 17
Key has been taught in and is awaiting connection to cyl-
inder.
Error in communication with a passive key or cylinder.
Repeat procedure.
Active key is authorised to lock.
Active key is not authorised to lock.
1.2.1.1 Use user key function
An active key can be used in the same way as a
passive key (= user key). The button does not
need to be activated with the button to do so.
Ä Chapter 1.2.3 ‘Passive key’ on page 19
Prerequisites:
nBattery is sufficiently charged.
nThe active key features the corresponding locking
rights.
1. Insert active key (1) into the cylinder.
2. Lock cylinder.
LED display signals in power
adapter mode
Lock the cylinder
Fig. 6: Lock the cylinder
Product overview
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1.2.1.2 Use internal power function
If the cylinder battery is flat, the lock can be
locked using the battery in an active key.
WARNING!
Hazard to persons due to malfunction in emer-
gency opening with an active key.
Active keys with a low battery charge status
may not be able lock cylinders with a depleted
battery.
– Check the battery charge status in all com-
ponents on a regular basis.
– Ä Chapter 6.4.4 ‘Check the cylinder bat-
tery charge status’ on page 68
– Immediately replace batteries with a low
charge level with new, approved batteries.
– Ä Chapter 9.2.1 ‘Replace the battery in an
active key.’ on page 98 –
Ä Chapter
9.2.6 ‘Replacing batteries in Padlock 85’
on page 107
– Ä Chapter 13 ‘Technical specifications’
on page 125
Precondition:
nThe battery in the cylinder is flat.
1. Insert active key into the cylinder.
2. Activate active key by pressing the button (2) (for 2
seconds).
ðThe LED display (3) on the active key lights up
yellow and the lock can be locked using the power
in the battery (1) in the active key.
Lock the cylinder
Fig. 7: Use internal power function
Product overview
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1.2.1.3 Use external power function
If the cylinder battery is flat, the lock can be
locked using the battery in an active key. If the
key has no battery (= passive key), the locking
authorisations in the passive key can be read
using an active key. This can then secure the lock
with the integrated battery within a period of
20 seconds.
Prerequisites:
nYou have a passive key with locking authorisation.
nYou have an active key with locking authorisation.
1. Activate active key (4) by pressing on the button (3)
(2 seconds).
2. Connect active key (4) with the passive key (1) using
adapter or manually.
ðThe LED display (2) on the active key lights up
yellow during the read process.
The locking authorisations in the passive key (1)
are read if the LED display (2) lights up green.
3. Insert active key (1) into the cylinder.
ðThe LED display (3) on the active key (1) lights up
yellow and the cylinder can be locked using the
power in the battery (2) in the active key (1) within
a period of 20 seconds.
The locking authorisation for the cylinder expires
after 20 seconds.
1.2.2 Master key
The master key is always an active key which you can con-
figure as a master key using the app.
The master key features all the functions of an active key
and can also integrate active and passive keys and cylin-
ders into the locking system. It can also identify them, read
information and display the battery status of any battery.
The master key holds all information about the locking
system in its memory. You can view this information in the
app.
Read passive key
Fig. 8: Read passive key
Lock the cylinder
Fig. 9: Lock the cylinder
Product overview
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You may only configure one master key for each locking
system.
The master key logs off automatically after 2 minutes of
inactivity.
1.2.3 Passive key
1 Ring hole
2 Key bow
3 Tip of key with transponder
You can use the master key to import passive keys into the
system and then manage them in the app.
A transponder is integrated into the tip of the key (3). This
transponder holds the locking authorisations for specific
cylinders. You can only use passive keys to lock cylinders
for which they have locking authorisations.
The key bows (1) in passive keys are colour-coded to make
it easier to manage the keys.
The keys are available in the following 5 colours:
nBlue
nYellow
nPink
nGreen
nGrey
1.2.4 Adapter
The adapter (1) ensures that the keys are in the right posi-
tion for data transfer. You can also hold the tips of keys
together for data transfer in your hand.
Fig. 10: Passive key
Fig. 11: Adapter
Product overview
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1.3 Activation card
1 System name
2 System
3 Card number
4 Instructions for safe storage
The activation card contains the required system data to
convert an active key into a master key for the locking
system.
The activation card contains the personal identification
number (PIN) to establish a Bluetooth link between the
master key and smartphone.
1.4 PUK card
1 System name
2 System
3 Card number
4 PUK code scratch-off panel
5 Instructions for safe storage
The PUK contains the personal unblocking code which you
can use if the password is lost.
Fig. 12: Activation card
Fig. 13: PUK card
Product overview
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