Wisstar WP-AP7232IR-E User manual

USER MANUAL
WP-AP7232IR-E
www.wisstar.net
[email protected]

Network Video Recorder User Manual
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User Manual
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the company website.
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other countries.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”,
WITH ALL FAULTS AND ERRORS, AND OUR COMPANY MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-
INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR
LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL
BE WHOLLY AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE
IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE
LAW, THE LATER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
FCC compliance: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the LVD Directive
2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more
information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead
(Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instructions
Proper configuration of all passwords and other security settings is the
responsibility of the installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical
safety regulations of the nation and region. Please refer to technical
specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the
Limited Power Source with 100~240 VAC, 48VDC or 12 VDC according to the
IEC60950-1 standard. Please refer to technical specifications for detailed
information.
Do not connect several devices to one power adapter as adapter overload may
cause over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and
unplug the power cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit
as a result of dropping it may cause damage to the sensitive electronics within
the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and
peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used batteries
according to the instructions provided by the manufacturer.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras via HIK, ONVIF, private RTSP
protocols.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Supports H.265+/H.265/ H.264+/H.264 video streams.
Each channel supports dual-stream.
Up to 8 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate,
bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
HDMITM/VGA outputs at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of
channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic
cycle live view are also provided, and the interval of automatic cycle can be
adjusted.
Configurable main stream and sub-stream for the live view.
Quick setting menu is provided for live view.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided,
will result in death or serious injury.

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Motion detection, video tampering, VCA (Video Content Analysis) alarm, video
exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
1 SATA hard disk can be connected, with a maximum of 6TB storage capacity.
Supports S.M.A.R.T. and bad sector detection.
HDD quota management; different capacity can be assigned to different
channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm,
motion & alarm.
8 recording time periods with separated recording types each day.
Pre-record and post-record for alarm, motion detection for recording, and pre-
record time for schedule and manual recording.
Searching record files by events (alarm input/motion detection/VCA).
Playback by sub-periods.
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Provides new playback interface with easy and flexible operation.
Searching and playing back record files by camera No., recording type, start
time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip
backward when playback, and locating by dragging the mouse.
Supports thumbnails view and fast view during playback.

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Supports playback by transcoded stream.
Up to 4/8-ch synchronous playback.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD
error, network disconnected, IP confliction, illegal login, abnormal record, and
PoE power overload (for the models supports PoE interfaces only), etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance
center, sending email and alarm output.
Automatic restore when system is abnormal.
Supports line crossing detection and intrusion detection.
VCA alarm message push via iVMS-4500 mobile client software.
Other Local Functions
Three-level user management; admin user is allowed to create many operating
accounts and define their operating permission, which includes the limit to
access any channel.
Admin password resetting by exporting/importing the GUID file.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
10 /100 Mbps self-adaptive Ethernet interface.
4 independent PoE network interfaces are provided for /4P series;
8 independent PoE network interfaces are provided for /8P series.
IPv6 is supported.
TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, and SMTP are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Supports access by P2P.

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Remote reverse playback via RTSP.
Supports accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files,
and the breakpoint resume is supported for downloading files.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control (depending on models).
Remote JPEG capture.
Two-way audio and voice broadcasting.
Embedded WEB server.
Upgrade by FTP server.
Development Scalability:
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.

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TABLE OF CONTENTS
Chapter 1 Getting Started...........................................................................................12
1.1Device Startup and Activation ...................................................................12
Starting Up and Shutting Down the NVR .........................................12
Activating Your Device .....................................................................13
Using the Unlock Pattern for Login ..................................................14
Login and Logout .............................................................................17
Resetting Your Password..................................................................18
Using the Wizard for Basic Configuration .................................................19
Adding and Connecting the IP Cameras....................................................21
Activating the IP Camera..................................................................21
Adding the Online IP Cameras .........................................................22
Editing the Connected IP Cameras and Configuring Customized
Protocols...................................................................................................25
Editing IP Cameras Connected to the PoE Interfaces .......................28
Chapter 2 Live View ...............................................................................................31
Live View Status Icons...............................................................................31
Operations in Live View Mode..................................................................31
Right-Click Menu..............................................................................31
Quick Setting Toolbar in Live View Mode.........................................32
Adjusting Live View Settings .....................................................................34
Channel-zero Encoding.............................................................................36
Chapter 3 PTZ Controls..........................................................................................38
Configuring PTZ Settings...........................................................................38
Setting PTZ Presets, Patrols & Patterns.....................................................40
Customizing Presets.........................................................................40
Calling Presets..................................................................................40
Customizing Patrols .........................................................................41
Calling Patrols ..................................................................................42
Customizing Patterns .......................................................................43
Calling Patterns................................................................................43
Customizing Linear Scan Limit..........................................................44
Calling Linear Scan...........................................................................45
One-touch Park................................................................................45
PTZ Control Panel...........................................................................47

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Chapter 4 Recording Settings ................................................................................49
Configuring Parameters ............................................................................49
Configuring Recording Schedule...............................................................51
Configuring Motion Detection Recording .................................................54
Configuring Alarm Triggered Recording....................................................56
Configuring VCA Event Recording .............................................................57
Manual Recording.....................................................................................59
Configuring Holiday Recording..................................................................59
Configuring Redundant Recording............................................................60
Files Protection.........................................................................................62
Locking the Recording Files..............................................................62
Setting HDD Property to Read-only..................................................64
Chapter 5 Playback .................................................................................................66
Playing Back Record Files..........................................................................66
Instant Playback...............................................................................66
Playing Back by Normal Search........................................................66
Playing back by Smart Search ..........................................................70
Playing Back by Event Search...........................................................72
Playing Back by Tag ..........................................................................74
Playing Back by System Logs............................................................76
Playing Back External File.................................................................78
Playing Back by Sub-periods ............................................................78
Auxiliary Functions of Playback ................................................................79
Playing Back Frame by Frame ..........................................................79
Fast View..........................................................................................80
Digital Zoom.....................................................................................80
File Management.............................................................................81
Chapter 6 Backup ....................................................................................................82
Backing up Record Files ............................................................................82
Backing up by Normal Video Search ................................................82
Backing up by Event Search .............................................................84
Backing up Video Clips.....................................................................85
Managing Backup Devices ........................................................................86
Chapter 7 Alarm Settings .......................................................................................87
Setting Motion Detection Alarm...............................................................87
Setting Sensor Alarms...............................................................................89

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Detecting Video Loss Alarm......................................................................91
Detecting Video Tampering Alarm............................................................92
Line Crossing Detection Alarm..................................................................94
Intrusion Detection Alarm ........................................................................95
Handling Exceptions Alarm.......................................................................97
Setting Alarm Response Actions ...............................................................98
Triggering or Clearing Alarm Output Manually .......................................101
Chapter 8 Network Settings.................................................................................102
Configuring General Settings ..................................................................102
Configuring Advanced Settings...............................................................102
Configuring Guarding Vision ..........................................................102
Configuring DDNS ..........................................................................105
Configuring NTP Server..................................................................107
Configuring More Settings .............................................................107
Configuring Email...........................................................................109
Configuring NAT.............................................................................110
Checking Network Traffic...............................................................113
Configuring Network Detection..............................................................115
Testing Network Delay and Packet Loss .........................................115
Exporting Network Packet .............................................................115
Checking the Network Status.........................................................116
Checking Network Statistics...........................................................117
Chapter 9 HDD Management..............................................................................118
Initializing HDDs......................................................................................118
Configuring Quota Mode........................................................................119
HDD Detection........................................................................................120
Configuring HDD Error Alarms................................................................122
Chapter 10 Camera Settings.................................................................................124
Configuring OSD Settings......................................................................124
Configuring Privacy Mask .....................................................................125
Configuring Video Parameters..............................................................126
Chapter 11 Device Management and Maintenance ..........................................127
Viewing System Information.................................................................127
Searching & Export Log Files.................................................................127
Importing/Exporting Configuration Files ..............................................130
Upgrading System.................................................................................130

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Upgrading by Local Backup Device...............................................130
Upgrading by FTP.........................................................................131
Restoring Default Settings ....................................................................132
Chapter 12 Others .................................................................................................133
Configuring General Settings ................................................................133
Configuring DST Settings.......................................................................134
Configuring More Settings for Device Parameters................................134
Managing User Accounts......................................................................135
Adding a User ..............................................................................135
Deleting a User ............................................................................138
Editing a User...............................................................................138
Chapter 13 Appendix............................................................................................141
Glossary................................................................................................141
Troubleshooting....................................................................................142

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Chapter 1 Getting Started
1.1Device Startup and Activation
Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s
requirement, and the ground connection is working properly.
Starting up the NVR:
Check the power supply is plugged into an electrical outlet. It is HIGHLY
recommended that an Uninterruptible Power Supply (UPS) be used in conjunction
with the device. The Power indicator LED on the front panel should be red,
indicating the device gets the power supply.
Turn on the power switch on the rear panel if the device starts up for the first
time, or press the button on the front panel. The Power indicator LED should
turn blue indicating that the unit begins to start up.
After startup, the Power indicator LED remains blue. A splash screen with the
status of the HDD appears on the monitor. The row of icons at the bottom of the
screen shows the HDD status. ‘X’ means that the HDD is not installed or cannot be
detected.
Shutting down the NVR
Go to Menu > Shutdown.
Shutdown Menu
Click shutdown.
Click Yes.

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Shutdown Attention
Rebooting the NVR
In the Shutdown menu, you can also reboot the NVR.
Go to Menu > Shutdown.
Click Logout to lock the NVR or Reboot to reboot the NVR.
Activating Your Device
Purpose:
For the first-time access, you need to activate the device by setting an admin
password. No operation is allowed before activation.
Enter the same password in Create New Password and Confirm New Password.
(Optional) Use customized password to activate and add network camera(s)
connected to the device.
1) Uncheck Use Channel Default Password.
2) Enter a password in IP Camera Activation.
Settings Admin Password

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We highly recommend you create a strong password of your own choosing (Using a
minimum of 8 characters, including at least three of the following categories: upper
case letters, lower case letters, numbers, and special characters.) in order to increase
the security of your product. And we recommend you reset your password regularly,
especially in the high security system, resetting the password monthly or weekly can
better protect your product.
Click OK to save the password and activate the device.
Using the Unlock Pattern for Login
You can set the unlock pattern for device login.
Set the Unlock Pattern
For devices with PoE function, you can draw the device unlock pattern after
activation. For other devices, the unlock pattern interface will show after the first-
time login.
Set Unlock Pattern
Step 1 Use the mouse to draw a pattern among the 9 dots on the screen. Release the
mouse when the pattern is done.
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Draw the Pattern
Connect at least 4 dots to draw the pattern.
Each dot can be connected for once only.
Step 2 Draw the same pattern again to confirm it. When the two patterns match, the
pattern is configured successfully.
Confirm the Pattern
If the two patterns are different, you must set the pattern again.

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Re-set the Pattern
Logging in via Unlock Pattern
Only the admin user has the permission to unlock the device.
Please configure the pattern first before unlocking. Please refer to Set the Unlock
Pattern:
Right click the mouse on the screen and select the menu to enter the interface as
shown in Figure 2.8.
Draw the Unlock Pattern
Draw the pre-defined pattern to unlock to enter the menu operation.
If you have forgotten your pattern, you can select the Forget My Pattern or
Switch User option to enter the normal login dialog box.
When the pattern you draw is different from the pattern you have configured,
you should try again.
If you have drawn the wrong pattern for more than 5 times, the system will
switch to the normal login mode automatically.

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Normal Login Dialog Box
Login and Logout
User Login
Purpose:
If NVR has logged out, you must login the device before operating the menu and
other functions.
Select User Name in the dropdown list.
Login Interface
Input password.
Click OK to log in.
When you forget the password of the admin, you can click Forget Password to reset
the password. Please refer to Chapter 1.1.6 Resetting Your Password for details.
The device gets locked for 60 seconds if the admin user performs 7 failed password
attempts (5 attempts for the guest/operator).
User Logout
Purpose:

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After logging out, the monitor turns to the live view mode and if you want to do
some operation, you need to enter user name and password tog in again.
Go to Menu > Shutdown.
Logout
Click Logout.
After you have logged out the system, menu operation on the screen is invalid. It is
required to input a user name and password to unlock the system.
Resetting Your Password
When you forget the password of the admin, you can reset the password by
importing the GUID file. The GUID file must be exported and saved in the local U-
flash disk after you have activated the device (refer to Chapter 1.1.3 Activating Your
Device).
On the user login interface, click Forget Password to enter the Reset Password
interface.
Please insert the U-flash disk stored with the GUID file to the NVR before resetting
password.
Reset Password

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Select the GUID file from the U-flash disk and click Import to import the file to the
device.
If you have imported the wrong GUID file for 7 times, you will be not allowed to reset
the password for 30 minutes.
After the GUID file is successfully imported, enter the reset password interface to
set the new admin password.
Click OK to set the new password. You can export the new GUID file to the U-flash
disk for future password resetting.
When the new password is set, the original GUID file will be invalid. The new GUID
file should be exported for future password resetting. You can also enter the
User>User Management interface to edit the admin user and export the GUID file.
Using the Wizard for Basic Configuration
For devices with PoE function, the Setup Wizard can guide you to configure the
system resolution, system date/time, HDD initialization, IP camera management, etc.
If you don’t want to use the setup wizard at that moment, click Exit. You can also
choose to use the Setup Wizard next time by leaving the “Start wizard when the
device starts?” checkbox checked.
Enter the general settings interface to configure the VGA/HDMI resolution,
system date and time, and HDD initialization.
Initialize HDD: check it to initialize the HDD which it is used for the first time.
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