Workabout PRO4 User manual

WORKABOUT PRO4
HAND-HELD COMPUTER
(Windows Embedded Hand-Held 6.5)
USER GUIDE
Draft #5

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i
WORKABOUT PRO4 HAND-HELD COMPUTER
USER GUIDE
8000295.A
December 20, 2013
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ii Workabout Pro4 User Manual
This user manual supports the model number 7528X which contains the approved radio module 21-148603-0B. The applica-
ble FCC ID and Industry Canada numbers are as follows:
• FCC ID: UZ7211486030B
• IC: 109AN-211486030B'
Copyright
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
Disclaimer
Every effort has been made to make this material complete, accurate, and up-to-date. In addition, changes are
periodically incorporated into new editions of the publication.
Motorola reserves the right to make improvements and/or changes in the product(s) and/or the program(s)
described in this document without notice, and shall not be responsible for any damages including, but not
limited to, consequential damages, caused by reliance on the material presented.
Motorola, the Motorola logo, Workabout Pro4 and the names of other products and services provided by
Motorola are trademarks of Motorola.
Windows® and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Motorola
is under license.
All trademarks used herein are the property of their respective owners.
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iii
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 12/2013 Initial release.
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iv Workabout Pro4 User Manual
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TABLE OF CONTENTS
Table of Contents
About This Guide
About This Manual.......................................................................................................................... xi
Text Conventions ............................................................................................................................ xi
Overview of the Workabout Pro4 Hand-Held Computer................................................................. xii
Chapter 1: Basic Operation
Workabout Pro4 Features............................................................................................................... 1-3
Workabout Pro4 Modules Available................................................................................................1-3
Documents Available ..................................................................................................................... 1-3
Preparing the Workabout Pro4 for Operation .................................................................................1-3
The Battery ............................................................................................................................... 1-3
Switching the Workabout Pro4 On and Off.....................................................................................1-4
Resetting the Workabout Pro4........................................................................................................ 1-5
Performing a Warm Reset..............................................................................................................1-5
Performing a Cold Reset................................................................................................................1-5
Performing a Clean Start................................................................................................................1-5
Boot to BooSt .................................................................................................................................1-6
Calibrating the Touchscreen ........................................................................................................... 1-6
Connectivity .................................................................................................................................... 1-6
Data Transfer ................................................................................................................................. 1-6
Phone Communication.................................................................................................................... 1-6
Chapter 2: Getting to Know Your Workabout Pro4
Operating System........................................................................................................................... 2-3
Battery Details................................................................................................................................. 2-3
Battery Safety.................................................................................................................................2-3
Battery Swap Time.........................................................................................................................2-3
Charging the Battery ......................................................................................................................2-4
The Keyboard ................................................................................................................................. 2-4
The [Power] Button.........................................................................................................................2-5
Standard Keys................................................................................................................................2-5
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ii Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Modifier Keys..................................................................................................................................2-6
Activating Modifier Keys...................................................................................................... 2-6
Locking Modifier Keys......................................................................................................... 2-6
Function Keys and Macro Keys .....................................................................................................2-7
Function Keys..................................................................................................................... 2-7
Macro Keys (Workabout Pro4 Long only)........................................................................... 2-8
Numeric Keyboards — Accessing Alpha Keys..............................................................................2-8
The Keypad Backlight.....................................................................................................................2-9
The Display..................................................................................................................................... 2-10
Adjusting the Display Backlight......................................................................................................2-10
Calibrating the Touchscreen...........................................................................................................2-11
Screen Orientation.......................................................................................................................... 2-13
Locking the Touchscreen................................................................................................................2-13
Indicators........................................................................................................................................ 2-13
LED.................................................................................................................................................2-13
Audio Indicators..............................................................................................................................2-14
Inserting the microSD Card and SIM Card..................................................................................... 2-14
Inserting and Removing the Cards.................................................................................................2-14
Navigating in Windows Embedded Hand-Held 6.5 and Applications ............................................. 2-14
Navigating Using a Touchscreen....................................................................................................2-14
Navigating Using the Keyboard......................................................................................................2-15
The Today Screen........................................................................................................................... 2-15
Customizing the Today Screen.......................................................................................................2-16
The Today Screen Default Options................................................................................................2-17
Pictures............................................................................................................................... 2-17
Music................................................................................................................................... 2-17
DataWedge......................................................................................................................... 2-17
Phone.................................................................................................................................. 2-17
Voicemail............................................................................................................................. 2-17
Time, Date and Alarms ....................................................................................................... 2-17
Text Messages.................................................................................................................... 2-18
E-mail Notification...........................................................................................................................2-19
Calendar of Upcoming Appointments ............................................................................................2-20
Creating and Editing Appointments..................................................................................... 2-20
Deleting Appointments........................................................................................................ 2-22
Favorites.........................................................................................................................................2-22
Using the Navigation Bar and Hotkeys........................................................................................... 2-22
The Softkey Bar.............................................................................................................................. 2-23
The Start Button..............................................................................................................................2-24
Managing Files and Folders ........................................................................................................... 2-24
Creating a New Folder....................................................................................................................2-24
Renaming, Copying, and Deleting a File........................................................................................2-25
Using Menus................................................................................................................................... 2-25
Pop-Up Menus................................................................................................................................2-25
Programs – Using Applications....................................................................................................... 2-26
Settings........................................................................................................................................... 2-26
HomeVU......................................................................................................................................... 2-27
Data Transfer Between Workabout Pro4 and a PC ....................................................................... 2-27
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Uploading Data in a Docking Station..............................................................................................2-28
Using Microsoft ActiveSync............................................................................................................2-28
Using Windows Mobile Device Center...........................................................................................2-28
General Maintenance...................................................................................................................... 2-28
Caring for the Touchscreen............................................................................................................2-28
Cleaning the Workabout Pro4........................................................................................................2-30
Chapter 3: Programs
Programs ........................................................................................................................................ 3-3
Home .............................................................................................................................................. 3-3
The Phone ...................................................................................................................................... 3-4
The Onscreen Phone Keypad........................................................................................................3-4
Sending & Ending Phone Calls Using the Onscreen Phone Keypad.................................. 3-4
Sending & Ending Calls Using the Workabout Pro4 Keyboard........................................... 3-5
Making a Conference Call................................................................................................... 3-5
Programming Speed Dial....................................................................................................3-5
Managing Phone Settings..............................................................................................................3-8
Text Messages................................................................................................................................ 3-8
E-mail ............................................................................................................................................. 3-8
Folders............................................................................................................................................3-9
Synchronizing E-mail with Outlook (PC with Windows XP OS) ....................................................3-9
Changing Synchronization Settings .................................................................................... 3-10
Synchronizing E-mail with Outlook (PC with Windows Vista or Windows 7).................................3-10
Sending an E-mail..........................................................................................................................3-11
Contacts.......................................................................................................................................... 3-12
Working with the Contacts List.......................................................................................................3-12
Communicate Tab - Adding Contacts.............................................................................................3-13
Info Tab...........................................................................................................................................3-14
Notes Tab............................................................................................................................ 3-14
Internet Explorer ............................................................................................................................. 3-15
Browsing Web Sites.......................................................................................................................3-15
Calendar ......................................................................................................................................... 3-15
Alarms............................................................................................................................................. 3-16
Pictures & Videos............................................................................................................................ 3-16
Using the Camera ..........................................................................................................................3-16
Moving Photos to the Workabout Pro4..........................................................................................3-17
Opening a Photo.............................................................................................................................3-17
Deleting a Photo.............................................................................................................................3-18
Editing a Photo...............................................................................................................................3-18
Creating a Slide Show....................................................................................................................3-18
Using the Video Recorder..............................................................................................................3-19
Windows Media............................................................................................................................... 3-20
Messenger (Windows Live)............................................................................................................. 3-20
Windows Live.................................................................................................................................. 3-20
Notes............................................................................................................................................... 3-20
Creating a Note Using the Soft Keyboard......................................................................................3-21
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iv Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Creating and Converting Handwritten Notes to Text......................................................................3-22
Renaming a Note............................................................................................................................3-23
Recording Notes.............................................................................................................................3-23
Task Notification.............................................................................................................................. 3-24
File Explorer.................................................................................................................................... 3-26
ActiveSync® .................................................................................................................................. 3-26
Synchronization..............................................................................................................................3-27
Internet Sharing .............................................................................................................................. 3-27
Creating an Internet Connection ....................................................................................................3-27
Using Internet Sharing....................................................................................................................3-28
Task Manager................................................................................................................................. 3-29
Search Phone................................................................................................................................. 3-29
Office Mobile................................................................................................................................... 3-30
Excel Mobile ...................................................................................................................................3-30
OneNote Mobile..............................................................................................................................3-31
Word Mobile....................................................................................................................................3-34
Text Input Modes................................................................................................................. 3-34
Sharing Documents with your PC....................................................................................... 3-34
PowerPoint Mobile..........................................................................................................................3-35
SharePoint Workspace Mobile.......................................................................................................3-35
PartnerUp ....................................................................................................................................... 3-35
HomeVU......................................................................................................................................... 3-35
Modem Link.................................................................................................................................... 3-36
Remote Desktop Mobile ................................................................................................................. 3-37
Connecting to a Terminal Server....................................................................................................3-37
Disconnecting Without Ending a Session......................................................................................3-37
Ending a Session............................................................................................................................3-37
WiFiConnect?? A.R.C. ................................................................................................................... 3-37
Chapter 4: Settings
Overview of Software...................................................................................................................... 4-5
Motorola Software Advantage........................................................................................................4-5
Microsoft Software..........................................................................................................................4-5
Settings........................................................................................................................................... 4-5
Clocks & Alarms ............................................................................................................................. 4-6
Lock................................................................................................................................................ 4-6
Home.............................................................................................................................................. 4-6
Appearance Tab – Changing the Theme (Background)................................................................4-7
Beaming a Theme to Another Device............................................................................................4-7
Items Tab – Customizing the Today Screen...................................................................................4-8
Power.............................................................................................................................................. 4-8
Battery Power.................................................................................................................................4-9
Advanced Tab.................................................................................................................................4-9
Battery Details Tab .........................................................................................................................4-9
Suspend Threshold and Estimated Battery Backup......................................................................4-10
Battery Health.................................................................................................................................4-11
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Sound & Notifications...................................................................................................................... 4-12
Sounds Tab.....................................................................................................................................4-12
Notifications Tab.............................................................................................................................4-13
Connections Folder......................................................................................................................... 4-13
Beam ..............................................................................................................................................4-13
Bluetooth Setup ............................................................................................................................4-14
The Devices Tab - Scanning for Bluetooth Devices........................................................... 4-14
Pairing a Device.................................................................................................................. 4-16
Servers Tab......................................................................................................................... 4-17
Mode Tab ........................................................................................................................... 4-18
About Tab............................................................................................................................ 4-18
Paired Tab........................................................................................................................... 4-19
Connecting Using a Bluetooth GPRS Phone.................................................................................4-20
Connections – Connecting to the Internet......................................................................................4-21
Modem Connection Setup..............................................................................................................4-22
Advanced Modem Settings................................................................................................. 4-24
Domain Enroll.................................................................................................................................4-25
Network Cards................................................................................................................................4-26
Changing Network Card Settings........................................................................................ 4-27
VPN Connection Setup....................................................................................................... 4-27
Managing an Existing Connection....................................................................................... 4-28
Proxy Server Tab................................................................................................................. 4-29
Selecting a Network .......................................................................................................................4-30
Fusion Wireless Companion - Setting Up the XWing2 802.11a/b/g/n Radio.................................4-31
Resetting the Radio to Default Factory Settings................................................................. 4-35
Wireless Manager – Turning the Radio On and Off.......................................................................4-35
Personal Folder............................................................................................................................... 4-36
App Launch Keys...........................................................................................................................4-36
Buttons............................................................................................................................................4-38
Program Buttons Tab .......................................................................................................... 4-38
Up/Down Control Tab..........................................................................................................4-38
OneShots............................................................................................................................ 4-39
Macro Keys......................................................................................................................... 4-40
Unicode Mapping................................................................................................................4-41
Scancode Remapping......................................................................................................... 4-42
Lock Sequence Tab............................................................................................................. 4-44
System Folder................................................................................................................................. 4-44
About ..............................................................................................................................................4-45
Backlight – Screen and Keypad.....................................................................................................4-45
Battery Power Tab...............................................................................................................4-45
External Power Tab.............................................................................................................4-46
Backlight Tab....................................................................................................................... 4-46
Certificates......................................................................................................................................4-46
Choosing a Certificate.........................................................................................................4-47
Contrast..........................................................................................................................................4-48
Customer Feedback.......................................................................................................................4-48
Dr. Debug........................................................................................................................................4-48
Status.................................................................................................................................. 4-49
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vi Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Utilities ................................................................................................................................ 4-49
Settings............................................................................................................................... 4-49
Encryption.......................................................................................................................................4-50
Error Reporting...............................................................................................................................4-50
GPS (Global Positioning System)..................................................................................................4-50
Manage Triggers.............................................................................................................................4-51
Trigger Mappings................................................................................................................4-52
Managed Programs........................................................................................................................4-54
Memory...........................................................................................................................................4-54
Main Tab ............................................................................................................................. 4-54
Storage Card....................................................................................................................... 4-55
Microphone.....................................................................................................................................4-55
PartnerUp ......................................................................................................................................4-56
HomeVU.........................................................................................................................................4-56
HomeVU Menu ................................................................................................................... 4-57
Administrator Password...................................................................................................... 4-57
Shell Settings...................................................................................................................... 4-57
Restrictions.....................................................................................................................................4-62
Control Panel Settings........................................................................................................ 4-64
Import and Export Settings ................................................................................................. 4-64
Activating a Change – User Mode...................................................................................... 4-66
Regional Settings ...........................................................................................................................4-66
Remove Programs..........................................................................................................................4-67
Screen ............................................................................................................................................4-67
System Properties..........................................................................................................................4-68
Task Manager.................................................................................................................................4-68
Total Recall.....................................................................................................................................4-69
Creating a Backup .............................................................................................................. 4-70
Creating a Clone................................................................................................................. 4-71
Managing Profiles...............................................................................................................4-72
Deleting a Profile................................................................................................................. 4-74
TweakIT..........................................................................................................................................4-74
Advanced CE Services Settings......................................................................................... 4-75
Advanced Interface and Network Settings.......................................................................... 4-76
Advanced Services Settings............................................................................................... 4-76
Registry Editor .................................................................................................................... 4-76
Chapter 5: Peripheral Devices & Accessories
Carrying Accessories...................................................................................................................... 5-3
The Battery..................................................................................................................................... 5-3
Chargers and Docking Stations...................................................................................................... 5-3
Installation – Chargers and Docking Stations ................................................................................5-3
Power Consumption Considerations..............................................................................................5-4
Operator Controls...........................................................................................................................5-4
Important Charger Safety Instructions............................................................................................5-4
Desktop Docking Station................................................................................................................. 5-4
Charging a Battery Installed in the Workabout Pro4......................................................................5-6
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Charging a Spare Battery...............................................................................................................5-6
Battery Charge Duration.................................................................................................................5-6
Charger LED Indicators..................................................................................................................5-6
Linking a Workabout Pro4 to a PC.................................................................................................. 5-7
Troubleshooting the Docking Station Operations............................................................................ 5-7
AC Wall Adaptor – Model #PSA15R-050P .....................................................................................5-7
Bluetooth Peripherals........................................................................................................................ 5-8
Appendix A: Port Pinouts
LIF (Low Insertion Force) Pinout..................................................................................................... A-3
Tether Port Pinout........................................................................................................................... A-3
Battery Contact Pinout – WA3010 .................................................................................................. A-4
Positive Female Battery Connector ................................................................................................ A-4
Appendix B: Workabout Pro4 Specifications
The Workabout Pro4 Hand-Held Computer.................................................................................... B-3
Hardware .................................................................................................................................. B-3
Regulatory Approvals................................................................................................................ B-3
Battery Specifications ..................................................................................................................... B-5
High Capacity Lithium-ion Battery – 4400 mAh ........................................................................B-5
Appendix C: Wireless Zero Config Settings
Wireless Zero Config ...................................................................................................................... C-3
Configuring the Unit Using Wireless Zero Config ..................................................................... C-4
Index.............................................................................................................I
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About This Guide xi
About This Manual
This user manual describes how to configure, operate, and maintain the Workabout Pro4 Hand-Held
Computer.
Chapter : About This Guide
provides a basic overview of the Workabout Pro4 Hand-Held.
Chapter 1: Basic Operation
describes the steps required to get the Workabout Pro4 ready for operation.
Chapter 2: Getting to Know Your Workabout Pro4
describes Workabout Pro4 features, including how to charge and maintain the battery, the key-
board features, the display, etc. This chapter also describes how to navigate the Microsoft®
Windows®Embedded Hand-Held 6.5 Today screen, how to transfer data between the Workabout
Pro4 and a PC and how to manage files and folders.
Chapter 3: Programs
provides a description of the Microsoft®Windows®Embedded Hand-Held 6.5 Programs applets
and how to use them.
Chapter 4: Settings
provides details about Microsoft®Windows®Embedded Hand-Held Settings applets and how to
use them.
Chapter 5: Peripheral Devices & Accessories
describes the peripherals and accessories available for your Workabout Pro4 computer.
Appendix A: Port Pinouts
describes pinouts for the Workabout Pro4 docking connector, snap module connectors, and
battery contacts.
Appendix B: Workabout Pro4 Specifications
lists the specifications for your Workabout Pro4 computer, radios, and battery.
Appendix C: Wireless Zero Config Settings
outlines how to launch and use Wireless Zero Config to configure the radio.
Text Conventions
NOTE Notes highlight additional helpful information.
IMPORTANT These statements provide particularly important instructions or additional information
that is critical to the operation of the equipment.
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xii Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Overview of the Workabout Pro4 Hand-Held Computer
The Workabout Pro4 is a modular, industrial hand-held computer. A variety of options are available to suit
applications in courier/delivery, field service, meter reading, asset management, warehousing and logistics,
manufacturing and other specialized data capture applications.
Model Number
• 7528X
Platform (standard)
• Texas Instruments®OMAP3®Processor 1 GHz
• RAM: 512 MB
• Flash ROM: 4 GB
Operating System
• Microsoft Windows®Embedded Hand-Held 6.5
Bundled Applications
• Internet Explorer®6 Mobile
• Windows® Mobile Device Center
•Wordpad
®, ActiveSync®
• ActiveSync®
• Microsoft® Office (Windows Hand-Held Embedded 6.5 only)
Terminal Emulations
• TekTerm Terminal Emulation
• Stay-Linked Terminal Emulation
• Naurtech Browser
• Naurtech Terminal Emulation
• Wavelink Terminal Emulation
Device Management and Utilities
• HomeVU
• MobiControl
WARNING These statements provide critical information that may prevent physical injury, equip-
ment damage or data loss.
NOTE The Workabout Pro4 Hand-Held Computer is a body-worn device. To maintain compliance with
the FCC RF exposure guidelines, use a Motorola approved carrying case. Use of non-approved
accessories may violate FCC RF exposure guidelines.
NOTE For product specifications, refer to Appendix B: “Workabout Pro4 Specifications”
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About This Guide xiii
• Total Recall, TweakIt, Dr. Debug
Wireless Data and Voice Communications
•Bluetooth® - Integrated Bluetooth® V2.1 + EDR (standard)
• WLAN - XWing2 802.11a/b/g/n WiFi (standard). Optional diversity antenna module available.
• GPS - Optional GPS module (supports SBAS)
User Interface
• Display
- Transflective colour/touch display 9.4 cm (3.7 in) VGA/QVGA (640 x 480) Transflective Colour/touch
display
- Sunlight visibility with 165 cd/m2brightness
• Keyboards
- Alphanumeric (7528 Long)
- High reliability keypad with ultra-white backlight
• Voice & Audio
- Walkie-talkie style Push-to-Talk – VoIP over WiFi
In the Americas, the Workabout Pro4 is not approved to be used with any VoIP application using Wide
Area Network (WAN) or Wireless Local Area Network (WLAN).
- Standard integrated microphone and receiver.
- Standard high volume 86dBA beeper (95dBA beeper with extended ranger laser).
- Optional speech module, certified with Vocollect and Wavelink Speakeasy clients.
Power Management
• 4400 mAh high-capacity Lithium-ion battery – Model No. WA3010
• Super capacitor power backup
NOTE 802.11a/b/g/n and Bluetooth are available simultaneously.
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Table of contents