Xerox C235 User manual

VERSION 2.0
JULY 2022
702P08804
Xerox®C235 Color
Multifunction Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®is trademark of Xerox Corporation in the United States and
other countries.
Adobe®Adobe PDF logo Adobe®Reader®Adobe®Type Manager®ATM™Flash®Macromedia®Photoshop®and
PostScript®are trademarks or registered trademarks of Adobe Systems Inc.
Apple®Bonjour®EtherTalk™TrueType®iPad®iPhone®iPod®iPod touch®AirPrint®and the AirPrint Logo®Mac®Mac
OS®and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail™webmail service and Android™mobile technology platform are trademarks of Google Inc.
HP-GL®HP-UX®and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
IBM®and AIX®are registered trademarks of International Business Machines Corporation in the United States and/
or other countries.
McAfee®ePolicy Orchestrator®and McAfee ePO™are trademarks or registered trademarks of McAfee Inc. in the
United States and other countries.
Microsoft®Windows Vista®Windows®Windows Server®and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE®and other Pantone Inc. trademarks are the property of Pantone Inc.
UNIX®is a trademark in the United States and other countries licensed exclusively through X/ Open Company
Limited.
Linux®is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C235 Color Multifunction Printer User Guide 3
Contents
1 Safety.............................................................................................................................................11
Conventions.................................................................................................................................12
Product Statements.......................................................................................................................13
Maintenance Safety ......................................................................................................................16
Consumable Information................................................................................................................17
2 Learn About the Printer ......................................................................................................................19
Printer Configurations ....................................................................................................................20
Front View of the Printer..........................................................................................................20
Using the Control Panel..................................................................................................................21
Customizing the Home Screen.........................................................................................................22
Changing the Language of the Keyboard on the Display . . ..... . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . . 23
Understanding the Status of the Indicator Light .. . . . . ......... . . . . . ......... . . . . . ......... . . . . ........ . . . . ......... . . . . . . .......24
Selecting Paper.............................................................................................................................25
Paper Guidelines.....................................................................................................................25
Paper Characteristics...............................................................................................................25
Unacceptable Paper................................................................................................................26
Selecting Preprinted Forms and Letterhead. . . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . . .. . . 26
Storing Paper.........................................................................................................................27
Supported Paper Sizes .............................................................................................................27
Supported Paper Types ............................................................................................................30
Supported Paper Weights.........................................................................................................30
3 Set Up Install and Configure..............................................................................................................33
Selecting a Location for the Printer...................................................................................................34
Attaching cables ...........................................................................................................................35
Setting up and using the home screen applications . . . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . 36
Finding the IPAddress of the Printer ..........................................................................................36
Managing bookmarks..............................................................................................................36
Setting up the Printer to Fax............................................................................................................38
Setting up the fax function.......................................................................................................38
Setting up fax using a standard telephone line. .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. 39
Setting up fax in countries or regions with different telephone wall jacks and plugs . . . .. . .. . .. . .. . .. . . .. . .. . .. . 40
Connecting to a distinctive ring service . . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 41
Setting the fax date and time ...................................................................................................42
Configuring daylight saving time...............................................................................................42
Configuring the fax speaker settings...........................................................................................42
Configuring Device Sounds Settings..................................................................................................43
Configuring the Email SMTP Settings................................................................................................44
Using the Email Setup Wizard in the Printer . . ........ . . . . . ......... . . . . . . ......... . . . . . ......... . . . ........ . . . . . ......... . . . . . .... 45
Using the Settings Menu in the Printer..............................................................................................46
Using the Embedded Web Server.....................................................................................................47
Email Service Providers...................................................................................................................48

4Xerox®C235 Color Multifunction Printer User Guide
Gmail™...................................................................................................................................48
Yahoo!®Mail ..........................................................................................................................48
Outlook Live...........................................................................................................................49
AOL Mail...............................................................................................................................49
iCloud Mail............................................................................................................................50
Comcast Mail.........................................................................................................................50
Mail.com...............................................................................................................................51
Zoho Mail..............................................................................................................................51
QQ Mail................................................................................................................................52
NetEase Mail (mail.163.com)....................................................................................................52
NetEase Mail (mail.126.com)....................................................................................................53
NetEase Mail (mail.yeah.net)....................................................................................................54
Sohu Mail..............................................................................................................................54
Sina Mail...............................................................................................................................55
Loading paper and specialty media ..................................................................................................56
Setting the Paper Size and Type ................................................................................................56
Configuring Universal paper settings..........................................................................................56
Loading the tray.....................................................................................................................56
Loading the manual feeder ......................................................................................................59
Installing and updating software drivers and firmware.. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 62
Installing the Software ............................................................................................................62
Updating Software .................................................................................................................65
Exporting or importing a configuration file . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . 66
Networking ..................................................................................................................................67
Connecting the Printer to a Wi-Fi Network .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . 67
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) . . . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . 67
Configuring Wi-Fi Direct...........................................................................................................68
Connecting a mobile device to the printer . . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . 68
Connecting a computer to the printer.........................................................................................69
Deactivating the Wi-Fi network .................................................................................................69
Checking the printer connectivity...............................................................................................69
Printing the Menu Settings Page ......................................................................................................71
4 Secure the printer..............................................................................................................................73
Erasing printer memory..................................................................................................................74
Restoring factory default settings .....................................................................................................75
Statement of Volatility...................................................................................................................76
5 Print................................................................................................................................................77
Printing from a computer................................................................................................................78
Printing from a mobile device..........................................................................................................79
Printing from a Mobile Device Using Mopria™Print Service..............................................................79
Printing from a Mobile Device Using AirPrint®...............................................................................79
Printing from a mobile device using Wi-Fi Direct®..........................................................................79
Printing from a flash drive...............................................................................................................81
Supported flash drives and file types.................................................................................................82
Contents

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Flash drives............................................................................................................................82
File types ..............................................................................................................................82
Printing a font sample list ...............................................................................................................83
Placing separator sheets between copies . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . . 84
Canceling a print job......................................................................................................................85
From the Printer Control Panel...................................................................................................85
From the Computer.................................................................................................................85
Adjusting toner darkness ................................................................................................................86
6 Copy...............................................................................................................................................87
Using the automatic document feeder and scanner glass .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . . 88
Making Copies..............................................................................................................................89
Copying photos ............................................................................................................................90
Copying on letterhead....................................................................................................................91
Copying on Both Sides of the Paper..................................................................................................92
Reducing or enlarging copies...........................................................................................................93
Copying Multiple Pages onto a Single Sheet . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . . 94
Collating copies ............................................................................................................................95
Copying cards...............................................................................................................................96
Creating a copy shortcut.................................................................................................................97
7 Email ..............................................................................................................................................99
Using the automatic document feeder and scanner glass .......... . . . . . ........ . . . . ........ . . . . . ......... . . . . . .......... . . . 100
Sending an Email........................................................................................................................101
Using the Control Panel .........................................................................................................101
Using a Shortcut Number.......................................................................................................101
Creating an e-mail shortcut...........................................................................................................102
8 Fax ...............................................................................................................................................103
Using the automatic document feeder and scanner glass .......... . . . . . ........ . . . . ........ . . . . . ......... . . . . . .......... . . . 104
Sending a fax .............................................................................................................................105
Using the control panel..........................................................................................................105
Scheduling a fax .........................................................................................................................106
Creating a fax destination shortcut.................................................................................................107
Changing the fax resolution ..........................................................................................................108
Adjusting the fax darkness............................................................................................................109
Printing a fax log.........................................................................................................................110
Blocking junk faxes......................................................................................................................111
Holding a fax..............................................................................................................................112
Forwarding a fax.........................................................................................................................113
9 Scan .............................................................................................................................................115
Using the automatic document feeder and scanner glass .......... . . . . . ........ . . . . ........ . . . . . ......... . . . . . .......... . . . 116
Contents

6Xerox®C235 Color Multifunction Printer User Guide
Scanning to a Computer...............................................................................................................117
For Windows Users................................................................................................................117
For Macintosh Users..............................................................................................................117
Scanning to an FTP server using a shortcut . . ......... . . . . . ......... . . . . . . ......... . . . . ......... . . . ......... . . . . . ......... . . . . . .. 118
Scanning to a network folder using a shortcut ....... . . . . . ......... . . . . . . ........ . . . ......... . . . . . ......... . . . . . ......... . . . . . .. 119
Scanning to a flash drive ..............................................................................................................120
10 Use printer menus .........................................................................................................................121
Menu Map.................................................................................................................................122
Device.......................................................................................................................................123
Preferences..........................................................................................................................123
Eco-Mode............................................................................................................................125
Remote Operator Panel..........................................................................................................126
Notifications........................................................................................................................126
Power Management..............................................................................................................130
Restore Factory Defaults ........................................................................................................131
Maintenance.......................................................................................................................131
Visible Home Screen Icons .....................................................................................................136
About this Printer..................................................................................................................136
Print..........................................................................................................................................137
Layout................................................................................................................................137
Setup .................................................................................................................................138
Quality ...............................................................................................................................139
PostScript............................................................................................................................141
PCL....................................................................................................................................141
Image................................................................................................................................143
Paper........................................................................................................................................144
Tray Configuration................................................................................................................144
Media Configuration .............................................................................................................144
Copy.........................................................................................................................................147
Copy Defaults......................................................................................................................147
Fax ...........................................................................................................................................150
Fax Defaults.........................................................................................................................150
E-mail .......................................................................................................................................158
E-mail Setup........................................................................................................................158
E-mail Defaults.....................................................................................................................159
FTP...........................................................................................................................................164
FTP Defaults........................................................................................................................164
USB Drive ..................................................................................................................................168
Flash Drive Scan...................................................................................................................168
Flash Drive Print ...................................................................................................................171
Network/Ports.............................................................................................................................173
Network Overview.................................................................................................................173
Wireless..............................................................................................................................174
Wi-Fi Direct .........................................................................................................................177
AirPrint ...............................................................................................................................177
Contents

Xerox®C235 Color Multifunction Printer User Guide 7
Mobile Services Management.................................................................................................178
Ethernet..............................................................................................................................179
TCP/IP................................................................................................................................181
SNMP.................................................................................................................................183
IPSec..................................................................................................................................185
802.1x................................................................................................................................186
LPD Configuration ................................................................................................................186
HTTP/FTP Settings................................................................................................................187
USB ...................................................................................................................................188
Restrict external network access ..............................................................................................189
Universal Print......................................................................................................................189
Security.....................................................................................................................................192
Login Methods.....................................................................................................................192
Certificate Management........................................................................................................194
Schedule USB Devices ...........................................................................................................194
Login Restrictions..................................................................................................................194
Confidential Print Setup.........................................................................................................195
Erase Temporary Data Files ....................................................................................................196
Solutions LDAP Settings.........................................................................................................196
Miscellaneous ......................................................................................................................196
Reports......................................................................................................................................198
Menu Settings Page..............................................................................................................198
Device................................................................................................................................198
Print...................................................................................................................................198
Shortcuts.............................................................................................................................198
Fax.....................................................................................................................................199
Network..............................................................................................................................199
Supplies Plan..............................................................................................................................200
Plan Activation.....................................................................................................................200
Plan Conversion....................................................................................................................200
Subscription Service ..............................................................................................................200
Troubleshooting..........................................................................................................................201
11 Maintain the Printer.......................................................................................................................203
Checking the Status of Supplies .....................................................................................................204
Configuring Supply Notifications....................................................................................................205
Setting up e-mail alerts ................................................................................................................206
Viewing reports...........................................................................................................................207
Ordering Supplies........................................................................................................................208
Using Genuine Xerox Supplies.................................................................................................208
Replacing Supplies.......................................................................................................................209
Replacing a print cartridge......................................................................................................209
Replacing the waste toner bottle.............................................................................................211
Cleaning printer parts ..................................................................................................................213
Cleaning the printer..............................................................................................................213
Cleaning the touch screen......................................................................................................213
Cleaning the Scanner............................................................................................................214
Contents

8Xerox®C235 Color Multifunction Printer User Guide
Saving energy and paper..............................................................................................................216
Configuring the power save mode settings ..... . . . . . ........ . . . ......... . . . . . ......... . . . . . . ......... . . . . . ........ . . . . .... 216
Adjusting the brightness of the printer display .... . . . . . ......... . . . . . ........ . . . ......... . . . . . ......... . . . . . .......... . . . 216
Conserving supplies...............................................................................................................216
Moving the Printer to Another Location .. . . . . . ......... . . . . . ......... . . . ........ . . . . . ......... . . . . . . ......... . . . . . ......... . . . .... 217
12 Troubleshoot a problem..................................................................................................................219
Print quality problems ..................................................................................................................220
Printing problems........................................................................................................................221
Print quality is poor...............................................................................................................221
Print jobs do not print............................................................................................................245
Slow printing .......................................................................................................................246
Job prints from the wrong tray or on the wrong paper .. . . . ........ . . . . ......... . . . . . ......... . . . . . ......... . . . . . ...... 249
The printer is not responding.........................................................................................................250
Unable to read flash drive.............................................................................................................252
Enabling the USB port..................................................................................................................253
Network connection problems .......................................................................................................254
Cannot open Embedded Web Server........................................................................................254
Cannot connect the printer to the Wi-Fi network .... . . . . . ........ . . . . ........ . . . . . .......... . . . . . ......... . . . . . ......... 255
Issues with supplies .....................................................................................................................257
Replace Cartridge Printer Region Mismatch ........ . . . . . ......... . . . . . ......... . . . . . ......... . . . ........ . . . . . .......... . . . 257
Non-Xerox Supplies...............................................................................................................257
Clearing Jams.............................................................................................................................258
Avoiding jams......................................................................................................................258
Identifying jam locations.......................................................................................................259
Paper jam in the standard tray................................................................................................260
Paper jam in the standard output tray .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. .. 262
Paper jam in the manual feeder ..............................................................................................262
Paper jam in door B ..............................................................................................................263
Paper jam in the automatic document feeder ....... ........ ........ .......... ....... .. ......... ....... ......... ......... 265
Paper feed problems....................................................................................................................267
Envelope seals when printing..................................................................................................267
Collated printing does not work...............................................................................................268
Paper frequently jams............................................................................................................269
Jammed pages are not reprinted.............................................................................................270
E-mailing problems......................................................................................................................271
Disabling the SMTP server not set up error message. ........ . . . . ......... . . . . . ......... . . . . . ......... . . . . . ......... . . . . 271
Cannot send e-mails..............................................................................................................271
Faxing problems..........................................................................................................................272
Caller ID is not shown............................................................................................................272
Cannot send or receive faxes ..................................................................................................272
Can receive but not send faxes................................................................................................275
Can send but not receive faxes................................................................................................275
Poor fax print quality.............................................................................................................276
Scanning problems......................................................................................................................277
Cannot scan to a computer....................................................................................................277
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Xerox®C235 Color Multifunction Printer User Guide 9
Cannot scan to a network folder..............................................................................................278
Partial copies ofdocument or photo.........................................................................................280
Scan job was not successful....................................................................................................281
Poor copy quality..................................................................................................................282
Vertical dark streaks on output when scanning from the ADF...... . . . . . ......... . . . ........ . . . . . ......... . . . . . . ..... 282
Scanner does not close..........................................................................................................283
Scanning takes too long or freezes the computer.. ......... . . . ......... . . . . ......... . . . . . . ......... . . . . . ......... . . . . ... 283
Scanner does not respond......................................................................................................284
Adjusting scanner registration.................................................................................................284
Adjusting ADF registration......................................................................................................285
Colorquality problems..................................................................................................................286
Modifying the colors in printed output. . . . . . ......... . . . . . ......... . . . . . ......... . . . . ........ . . . . ......... . . . . . .......... . . . 286
FAQ about color printing........................................................................................................286
The print appears tinted ........................................................................................................288
Contacting Customer Support........................................................................................................289
A Regulatory Information....................................................................................................................291
Basic Regulations ........................................................................................................................292
Noise Emission Levels............................................................................................................292
European Union Lot 19 Ecodesign Directive. . . . . . ......... . . . . . ......... . . . . . ......... . . . . ......... . . . ......... . . . . . . ..... 292
Static Sensitivity Notice .........................................................................................................292
ENERGY STAR......................................................................................................................292
Temperature Information.......................................................................................................293
Información de la energía de México .......................................................................................293
Laser Notice ........................................................................................................................293
Power.................................................................................................................................293
Telecommunication Regulatory Notices .. . . . . . ......... . . . . . ......... . . . . ........ . . . . .......... . . . . . ......... . . . . . ......... 295
Regulatory Notices for Wireless Products ........ .. ...... .. . ........ .. ........ .. . ........ .. ........ .. ........ .. ........ .. . .. 298
Federal Communications Commission (FCC) Compliance Information Statement . .. .. .. .. .. .. .. ... ... .. . ..... 299
Innovation Science and Economic Development Canada Compliance Statement ... . . . . . ......... . . . . . . ..... 300
Germany.............................................................................................................................300
Turkey RoHS Regulation .........................................................................................................300
Ukraine RoHS Compliance......................................................................................................301
Copy Regulations ........................................................................................................................302
United States.......................................................................................................................302
Canada...............................................................................................................................303
Other Countries....................................................................................................................304
Material Safety Data Sheets..........................................................................................................305
B Recycling and Disposal.....................................................................................................................307
Product Disposal and Recycling......................................................................................................308
North America............................................................................................................................309
Xerox Green World Alliance ...........................................................................................................310
Waste from Electrical and Electronic Equipment (WEEE) Directive....... . . . . . ......... . . . . . . ......... . . . . . ........ . . . ..... 311
India E-Waste notice.............................................................................................................311
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10 Xerox®C235 Color Multifunction Printer User Guide
Contents