XONTEL XonTel XT- 60 PBX Service manual

XonTel XT-60/XT-120 PBX’s
Administrator Guide

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Copyright
Copyright 2006-2017 XonTel All rights reserved.
No parts of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of XonTel Under the law, reproducing includes translating into another language or format.
Declaration of Conformity
Hereby, XonTel declares that XonTel XT-60/XT-120 IP PBXs is in
conformity with the essential requirements and other relevant provisions of
the CE, FCC.
Warranty
The information in this document is subject to change without notice.
XonTel makes no warranty of any kind with regard to this guide, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. XonTel shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the furnishing,
performance or use of this guide.
WEEE Warning
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical
and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collection system in your country for
recycling.

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Contents
About This Guide ....................................................................................................................................... 5
XonTel XT-60/XT-120 Overview................................................................................................................. 6
Introduction............................................................................................................................................... 7
Feature Highlights .................................................................................................................................... 7
Hardware Overview.................................................................................................................................. 8
LED Indicators and Ports ......................................................................................................................... 9
Getting Started ......................................................................................................................................... 11
AccessingWeb GUI................................................................................................................................ 11
Web Configuration Desktop.................................................................................................................... 12
Make YourFirst Call................................................................................................................................ 14
System Settings ....................................................................................................................................... 15
Network................................................................................................................................................... 15
Security................................................................................................................................................... 20
User Permission..................................................................................................................................... 26
Date & Time............................................................................................................................................ 27
Email....................................................................................................................................................... 28
Storage................................................................................................................................................... 28
Extensions ................................................................................................................................................ 32
Add New Extension................................................................................................................................ 32
Add Bulk Extensions............................................................................................................................... 37
Search and Edit Extensions................................................................................................................... 38
Importing and Exporting Extensions ...................................................................................................... 38
Extension Group..................................................................................................................................... 41
Trunks......................................................................................................................................................................42
FXOTrunk.............................................................................................................................................. 42
BRITrunk................................................................................................................................................ 44
GSM/3GTrunk........................................................................................................................................ 47
VoIPTrunk.............................................................................................................................................. 48
Call Control............................................................................................................................................... 54
Inbound Routes...................................................................................................................................... 54
Outbound Routes ................................................................................................................................... 57
Auto CLIP Routes................................................................................................................................... 59
SLA......................................................................................................................................................... 60
Time Conditions...................................................................................................................................... 62
Call Features............................................................................................................................................. 64

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IVR.......................................................................................................................................................... 64
Ring Group............................................................................................................................................. 65
Queue..................................................................................................................................................... 66
Conference............................................................................................................................................. 69
Pickup Group.......................................................................................................................................... 70
Speed Dial.............................................................................................................................................. 71
Callback.................................................................................................................................................. 73
DISA ....................................................................................................................................................... 74
Blacklist/Whitelist.................................................................................................................................... 75
Pin List.................................................................................................................................................... 77
Paging/Intercom ..................................................................................................................................... 77
SMS........................................................................................................................................................ 78
VoicePrompts........................................................................................................................................... 80
Prompt Preference ................................................................................................................................. 80
System Prompt....................................................................................................................................... 81
Music on Hold......................................................................................................................................... 82
Custom Prompt....................................................................................................................................... 83
General...................................................................................................................................................... 84
Preference.............................................................................................................................................. 84
FeatureCode.......................................................................................................................................... 85
Voicemail................................................................................................................................................ 88
SIP.......................................................................................................................................................... 89
IAX.......................................................................................................................................................... 96
Recording................................................................................................................................................ 101
Event Center ........................................................................................................................................... 102
Event Settings....................................................................................................................................... 102
Notification Contacts............................................................................................................................. 102
Event Log.............................................................................................................................................. 103
CDR and Recording ............................................................................................................................... 105
PBX Monitor............................................................................................................................................ 106
Extension Status................................................................................................................................... 106
Trunk Status......................................................................................................................................... 107
Concurrent Call..................................................................................................................................... 109
Conference........................................................................................................................................... 109
Resource Monitor....................................................................................................................................110
Information.............................................................................................................................................110
Network..................................................................................................................................................110
Performance..........................................................................................................................................110
Storage Usage.......................................................................................................................................112

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Maintenance.............................................................................................................................................113
Upgrade.................................................................................................................................................113
Backup and Restore..............................................................................................................................115
Reset and Reboot..................................................................................................................................117
System Log............................................................................................................................................117
Operation Log........................................................................................................................................117
Troubleshooting.....................................................................................................................................118
App Center...........................................................................................................................................122

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About This Guide
Thanks for choosing XonTel VoIP PBX. This guide is intended for administrators who need to prepare
for, configure and operate XonTel XT-60/XT-120 IP PBX. In this guide, we describe every detail on
the functionality and configuration of the PBX. We begin by assuming that you are interested in
XonTel VoIP PBX and familiar with networking and other IT disciplines.
Products Covered
This guide explains how to configure the following products:
XonTelXT-60 PBX
XonTel XT-120PBX
Related Documents
The following related documents are available on XonTel website: http://www.xontel.com.
Document
Description
XonTel XT-60/XT-120 Datasheets
Datasheet for the XT-60/XT-120 PBXs.
XonTel XT-60/XT-120 PBX’s User
manual
User manual for the XonTel XT-60/XT-120 IP PBXs.
Safety when working with electricity
Do not use a 3rd party power adaptor.
Do not poweron the device during the installation.
Do not work on the device, connect or disconnect cables when lightningstrikes.

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XonTel XT-60/XT-120 Overview
This chapter provides the following sections:
Introduction
Feature Highlights
Expansion Board
Hardware Overview
Introduction
Designed with the small and medium sized enterprises in mind, XT-60 supporting up to 60 users,
XT-120 supporting up to 120 users and built using the very latest technology, the XonTel XT-60/XT-
120 delivers exceptional cost savings, productivity and efficiency improvements, delivering power,
performance, quality and peace of mind.
The all new XonTel PBXs is engineered for the communications needs of today and tomorrow, and
with the XonTel unique modular design future proofs your investment choice.
Feature Highlights
Appreciate the Easy-to-use Solution
Intuitive and graphical UI brings point-and-click configuration.
Convenient Phone Provisioning feature saves you tremendous time.
Everything can be managed from anywhere with Internet access.
Your Choice of Technologies and Features
Embedded VoIP capability and analog phone connections.
Rich external lines options include SIP, PSTN, ISDN BRI, E1/T1/PRI, and cellular networks.
Concurrent calls and maximum users are expandable with modules.
Telephone System without Risk
Mean well power supply featuring MTBF>560Kh.
High-quality Free scale CPU processor and industry leading TI DSP voice processor.
Connectors from TE Connectivity with a gold plating layer as thick as 15μ.
Lightening protection on analog ports complying with ITU-T K.20/45/21 8/20 μs and GR-1089
standard.
Play Safe and Expect Reliability
TLS, SRTP, and HTTPS standards for better security.
Defend against malicious attack with built-in Firewall.
Monitor system status and behavior and be notified when abnormalities occur.

Hardware Overview
XonTel XT-60
XonTel XT-120
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Front Panel
System Indicator
Power Indicator
WAN Status
LAN Status
SD Slot
RJ11 Port
RJ11 Port Status
Reset
Rear Panel
Antenna Socket
Power Switch
Power Inlet
Protective Earth

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LED Indicators and Ports
LED Indicators
LED
Indication
Status
Description
POWER
Power status
On
The power is switched on
Off
The power is switched off
System
System status
Blinking
The system is running properly
Static/Off
The system goes wrong
WAN
WAN status
Static Green light
Linked normally, 10/100 Mbps.
Static Orange light
Linked normally, 1000 Mbps.
Blinking
In communication.
Off
Off-line.
LAN
LAN status
Static Green light
Linked normally, 10/100 Mbps.
Static Orange light
Linked normally, 1000 Mbps.
Blinking
In communication.
Off
Off-line.
RJ11
Port
Status
FXS
Green light
Static: The port is idle.
Blinking: There is an ongoing call onthe
port.
GSM/3G
Red light
Static: the trunk is idle.
Blinking slowly: there is no SIM card
inserted.
Blinking rapidly: the trunk is in use.
BRI
Orange light
Blinking slowly: the BRI line is
disconnected.
Static: the BRI line is connected orin
use.
FXO
Red light
Blinking slowly: no PSTN lineis
connected to the port.
Static: the PSTN line is idle.
Blinking rapidly:the PSTN line is busy.

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Port Description
Ports
Description
RJ11 Port
FXO port (red light): for the connection of PSTN lines or FXS ports of traditional
PBX.
FXS port (green light): for the connection of analog phones.
BRI port (orange light): for the connection of ISDN BRI lines.
Note: the sequence number of the ports corresponds to that of the Indicator
lights in the front panel. (I.e. the LED lights in the front indicate the connection
status of the corresponding ports at the front panel.)
ANT
Connect to GSM/3G Antenna.
TF Slot
Insert TF card.
SD Slot
Insert SD card.
Ethernet Port
XonTel XT-60/XT-120 supports two 10/100/1000M Ethernet ports. There are 2
Ethernet modes for the system. The default mode is “Bridge”.
Bridge: LAN port interface will be used for uplink connection. WAN port
interface will be used as bridge for PC connection.
Dual: both ports can be used for uplinkconnection.
Reset Button
Press and hold for 10 seconds to restore the factory defaults
Power Inlet
Connect the supplied power supply to the port.
Power Switch
Press this button to switch on/off the device.