XONTEL XonTel XT- 60 PBX Service manual

XonTel XT-60/XT-120 PBX’s
Administrator Guide

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Copyright
Copyright 2006-2017 XonTel All rights reserved.
No parts of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of XonTel Under the law, reproducing includes translating into another language or format.
Declaration of Conformity
Hereby, XonTel declares that XonTel XT-60/XT-120 IP PBXs is in
conformity with the essential requirements and other relevant provisions of
the CE, FCC.
Warranty
The information in this document is subject to change without notice.
XonTel makes no warranty of any kind with regard to this guide, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. XonTel shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the furnishing,
performance or use of this guide.
WEEE Warning
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical
and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product
from other waste and scrap and deliver to the WEEE collection system in your country for
recycling.

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Contents
About This Guide ....................................................................................................................................... 5
XonTel XT-60/XT-120 Overview................................................................................................................. 6
Introduction............................................................................................................................................... 7
Feature Highlights .................................................................................................................................... 7
Hardware Overview.................................................................................................................................. 8
LED Indicators and Ports ......................................................................................................................... 9
Getting Started ......................................................................................................................................... 11
AccessingWeb GUI................................................................................................................................ 11
Web Configuration Desktop.................................................................................................................... 12
Make YourFirst Call................................................................................................................................ 14
System Settings ....................................................................................................................................... 15
Network................................................................................................................................................... 15
Security................................................................................................................................................... 20
User Permission..................................................................................................................................... 26
Date & Time............................................................................................................................................ 27
Email....................................................................................................................................................... 28
Storage................................................................................................................................................... 28
Extensions ................................................................................................................................................ 32
Add New Extension................................................................................................................................ 32
Add Bulk Extensions............................................................................................................................... 37
Search and Edit Extensions................................................................................................................... 38
Importing and Exporting Extensions ...................................................................................................... 38
Extension Group..................................................................................................................................... 41
Trunks......................................................................................................................................................................42
FXOTrunk.............................................................................................................................................. 42
BRITrunk................................................................................................................................................ 44
GSM/3GTrunk........................................................................................................................................ 47
VoIPTrunk.............................................................................................................................................. 48
Call Control............................................................................................................................................... 54
Inbound Routes...................................................................................................................................... 54
Outbound Routes ................................................................................................................................... 57
Auto CLIP Routes................................................................................................................................... 59
SLA......................................................................................................................................................... 60
Time Conditions...................................................................................................................................... 62
Call Features............................................................................................................................................. 64

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IVR.......................................................................................................................................................... 64
Ring Group............................................................................................................................................. 65
Queue..................................................................................................................................................... 66
Conference............................................................................................................................................. 69
Pickup Group.......................................................................................................................................... 70
Speed Dial.............................................................................................................................................. 71
Callback.................................................................................................................................................. 73
DISA ....................................................................................................................................................... 74
Blacklist/Whitelist.................................................................................................................................... 75
Pin List.................................................................................................................................................... 77
Paging/Intercom ..................................................................................................................................... 77
SMS........................................................................................................................................................ 78
VoicePrompts........................................................................................................................................... 80
Prompt Preference ................................................................................................................................. 80
System Prompt....................................................................................................................................... 81
Music on Hold......................................................................................................................................... 82
Custom Prompt....................................................................................................................................... 83
General...................................................................................................................................................... 84
Preference.............................................................................................................................................. 84
FeatureCode.......................................................................................................................................... 85
Voicemail................................................................................................................................................ 88
SIP.......................................................................................................................................................... 89
IAX.......................................................................................................................................................... 96
Recording................................................................................................................................................ 101
Event Center ........................................................................................................................................... 102
Event Settings....................................................................................................................................... 102
Notification Contacts............................................................................................................................. 102
Event Log.............................................................................................................................................. 103
CDR and Recording ............................................................................................................................... 105
PBX Monitor............................................................................................................................................ 106
Extension Status................................................................................................................................... 106
Trunk Status......................................................................................................................................... 107
Concurrent Call..................................................................................................................................... 109
Conference........................................................................................................................................... 109
Resource Monitor....................................................................................................................................110
Information.............................................................................................................................................110
Network..................................................................................................................................................110
Performance..........................................................................................................................................110
Storage Usage.......................................................................................................................................112

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Maintenance.............................................................................................................................................113
Upgrade.................................................................................................................................................113
Backup and Restore..............................................................................................................................115
Reset and Reboot..................................................................................................................................117
System Log............................................................................................................................................117
Operation Log........................................................................................................................................117
Troubleshooting.....................................................................................................................................118
App Center...........................................................................................................................................122

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About This Guide
Thanks for choosing XonTel VoIP PBX. This guide is intended for administrators who need to prepare
for, configure and operate XonTel XT-60/XT-120 IP PBX. In this guide, we describe every detail on
the functionality and configuration of the PBX. We begin by assuming that you are interested in
XonTel VoIP PBX and familiar with networking and other IT disciplines.
Products Covered
This guide explains how to configure the following products:
XonTelXT-60 PBX
XonTel XT-120PBX
Related Documents
The following related documents are available on XonTel website: http://www.xontel.com.
Document
Description
XonTel XT-60/XT-120 Datasheets
Datasheet for the XT-60/XT-120 PBXs.
XonTel XT-60/XT-120 PBX’s User
manual
User manual for the XonTel XT-60/XT-120 IP PBXs.
Safety when working with electricity
Do not use a 3rd party power adaptor.
Do not poweron the device during the installation.
Do not work on the device, connect or disconnect cables when lightningstrikes.

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XonTel XT-60/XT-120 Overview
This chapter provides the following sections:
Introduction
Feature Highlights
Expansion Board
Hardware Overview
Introduction
Designed with the small and medium sized enterprises in mind, XT-60 supporting up to 60 users,
XT-120 supporting up to 120 users and built using the very latest technology, the XonTel XT-60/XT-
120 delivers exceptional cost savings, productivity and efficiency improvements, delivering power,
performance, quality and peace of mind.
The all new XonTel PBXs is engineered for the communications needs of today and tomorrow, and
with the XonTel unique modular design future proofs your investment choice.
Feature Highlights
Appreciate the Easy-to-use Solution
Intuitive and graphical UI brings point-and-click configuration.
Convenient Phone Provisioning feature saves you tremendous time.
Everything can be managed from anywhere with Internet access.
Your Choice of Technologies and Features
Embedded VoIP capability and analog phone connections.
Rich external lines options include SIP, PSTN, ISDN BRI, E1/T1/PRI, and cellular networks.
Concurrent calls and maximum users are expandable with modules.
Telephone System without Risk
Mean well power supply featuring MTBF>560Kh.
High-quality Free scale CPU processor and industry leading TI DSP voice processor.
Connectors from TE Connectivity with a gold plating layer as thick as 15μ.
Lightening protection on analog ports complying with ITU-T K.20/45/21 8/20 μs and GR-1089
standard.
Play Safe and Expect Reliability
TLS, SRTP, and HTTPS standards for better security.
Defend against malicious attack with built-in Firewall.
Monitor system status and behavior and be notified when abnormalities occur.

Hardware Overview
XonTel XT-60
XonTel XT-120
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Front Panel
System Indicator
Power Indicator
WAN Status
LAN Status
SD Slot
RJ11 Port
RJ11 Port Status
Reset
Rear Panel
Antenna Socket
Power Switch
Power Inlet
Protective Earth

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LED Indicators and Ports
LED Indicators
LED
Indication
Status
Description
POWER
Power status
On
The power is switched on
Off
The power is switched off
System
System status
Blinking
The system is running properly
Static/Off
The system goes wrong
WAN
WAN status
Static Green light
Linked normally, 10/100 Mbps.
Static Orange light
Linked normally, 1000 Mbps.
Blinking
In communication.
Off
Off-line.
LAN
LAN status
Static Green light
Linked normally, 10/100 Mbps.
Static Orange light
Linked normally, 1000 Mbps.
Blinking
In communication.
Off
Off-line.
RJ11
Port
Status
FXS
Green light
Static: The port is idle.
Blinking: There is an ongoing call onthe
port.
GSM/3G
Red light
Static: the trunk is idle.
Blinking slowly: there is no SIM card
inserted.
Blinking rapidly: the trunk is in use.
BRI
Orange light
Blinking slowly: the BRI line is
disconnected.
Static: the BRI line is connected orin
use.
FXO
Red light
Blinking slowly: no PSTN lineis
connected to the port.
Static: the PSTN line is idle.
Blinking rapidly:the PSTN line is busy.

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Port Description
Ports
Description
RJ11 Port
FXO port (red light): for the connection of PSTN lines or FXS ports of traditional
PBX.
FXS port (green light): for the connection of analog phones.
BRI port (orange light): for the connection of ISDN BRI lines.
Note: the sequence number of the ports corresponds to that of the Indicator
lights in the front panel. (I.e. the LED lights in the front indicate the connection
status of the corresponding ports at the front panel.)
ANT
Connect to GSM/3G Antenna.
TF Slot
Insert TF card.
SD Slot
Insert SD card.
Ethernet Port
XonTel XT-60/XT-120 supports two 10/100/1000M Ethernet ports. There are 2
Ethernet modes for the system. The default mode is “Bridge”.
Bridge: LAN port interface will be used for uplink connection. WAN port
interface will be used as bridge for PC connection.
Dual: both ports can be used for uplinkconnection.
Reset Button
Press and hold for 10 seconds to restore the factory defaults
Power Inlet
Connect the supplied power supply to the port.
Power Switch
Press this button to switch on/off the device.

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Getting Started
This chapter explains how to log in XonTel XT-60/XT-120Web GUI, use the taskbar and widgets, and
open applications with the Main Menu.
Accessing WebGUI
Web Configuration Desktop
Make Your First Call
Accessing Web GUI
XonTel XT-60/XT-120 provides web-based configuration interface for administrator and extension
users. The administrator can manage the device by logging in the Web interface. Check the factory
defaults below:
IP address: https://192.168.5.150:8088
User Name: admin
Default Password: xontel
To log in XT-60/XT-120:
1 Make sure your computer is connected to the same network as the IP PBX.
2 Start a web browser on your PC, enter the IP address, press Enter on yourkeyboard.
3 Enter your user name and password, click Login.
Figure 2-1 XonTel XT-120 Web Configuration Panel Login Page
Note: To ensure your connection to the XonTel XT-60/XT-120 Web GUI runs smoothly, please use
the following browsers:
Chrome
Firefox
Internet Explorer: 11.0 or later

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Web Configuration Desktop
When you log in XonTel XT-60/XT-120 Web GUI, you will see the desktop. From here, you can
manage settings, install applications, or view system resource information.
Desktop
The desktop is where your application windows are displayed.
Taskbar Figure 2-2 Desktop
The taskbar at the top of the desktop includes the following items:
Figure 2-3 Taskbar
1 Main Menu: view and open applications installed on your XonTel XT-60/XT-120 system. Right-click
an application icon, you can add the application todesktop.
2 Open Application
Click the icon of an applicationto showor hide its window on thedesktop.
Right-click the icon and choose from the shortcut menu to manage the application window
(Maximize, Minimize, Restore, Close).
3 Notifications: displays notifications, like errors, status updates, and app installation notifications.
4 Resource Monitor:click the icon tocheck the system information, network status andstorage usage.
5 Options: logout, change Web language or modify personal account options.
Main Menu
Click the Main Menu at the top-left of the desktop, you can find all the installed applications on
your XonTel XT-60/XT-120 system.

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Options
Figure 2-4 Main Menu
Figure 2-5 Options
Language
Select Language to change web language.
My Settings
Click My Settings to modify your account settings. Here you can change the login password and
bind your email address with the account.
Click the options icon
to logout, change Web language or modify your account settings.

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Figure 2-6 My Settings
Logout
Click Logout to log out the Web GUI.
Save and Apply Changes
Click Save button after your configurations on the XonTel XT-60/XT-120 system, do not forget to click
Apply button on the upper right of the desktop to submit all the changes. If the change requires reboot
to take effect, the system will prompt you with apop-upwindow.
Make Your First Call
Connect your IP phone and XonTel XT-60/XT-120device to the same network. Then register an
extension to the IP phone and make your first call through XonTel XT-60/XT-120 system.
1 Log in your XonTel XT-60/XT-120Web GUI, go to Settings > PBX > Extensions.
2 Click Add to create a new extension, set the type as “SIP”. Youwill need the Registration Name
and Registration Password to register the extensionlater.
3 Register the extension on your phone with the RegistrationName and Registration Password, the
SIP server address is your XonTel XT-60/XT-120 IPaddress.
4 When the extensions is registered to XonTel XT-60/XT-120, you can dial *2 to access your
voicemail box. The default password to enter the voicemail box is your extension number.
5 Once entering the voicemail box, you are connected to the XonTel XT-60/XT-120system!

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System Settings
This chapter explains system settings on XonTel XT-60/XT-120. Go to Settings > System to check
the system settings.
Network
Security
User Permission
Date & Time
Email
Storage
Network
After logging in the XonTel XT-60/XT-120Web GUI for the first time with the factory IP address, users
could go to Settings > System > Network to configure the network for XonTel XT-60/XT-120.
XonTel XT-60/XT-120 supports 3 Ethernet modes: Single, Dual and Bridge.
Basic Settings
Please check the basic network settings below.
Basic Settings
Hostname
Set the hostname for the system.
Mode
Select the Ethernet mode. The default mode is Single.
Single: onlyLAN port will be used for uplink,WAN port is disabled.
Bridge: LAN port interface will be used for uplink connection.WAN
port interface will be used as bridge for PCconnection.
Dual: the two Ethernet interfaces will use different IP addresses.
Assign two IP addresses in this mode.
Default Interface
In Dual mode, you need to choose the default interface.
LAN/WAN Settings (DHCP Mode)
If you choose this mode, the system will act as DHCP client to get an available IP address from
your local network.
LAN/WAN Settings (Static IP Address)
IP Address
Enter the IP address (xxx.xxx.xxx.xxx).
Subnet Mask
Enter the subnet mask (xxx.xxx.xxx.xxx). For example, 255.255.255.0
Gateway
Enter the gateway address (xxx.xxx.xxx.xxx).
Preferred DNS Server
Enter the IP address of the preferred DNS server (xxx.xxx.xxx.xxx).

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Alternate DNS Server
Enter the IP address of the alternative DNS server (xxx.xxx.xxx.xxx).
LAN/WAN Settings (PPPoE)
Username
Enter the PPPoE username.
Password
Enter the PPPoE password.
VLAN
Enable VLAN
Check this option to enable VLAN.
VLAN ID
Enter the VLAN ID.
VLAN Priority
Set the VLAN priority. The default is 0.
Table 3-1 Network Basic Settings Description

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OpenVPN
XonTel XT-60/XT-120 supports OpenVPN. The system provides detailed VPN configurations on the
Web GUI and you can also upload the VPN configuration package to the system to make it work.
Before using OpenVPN feature, please Enable OpenVPN first, then choose the Type to configure
OpenVPN:
Manual Configuration
Upload OpenVPN Package
Check the VPN configurations parameters below.
OpenVPN Configuration
Server Address
Enter the server address of OpenVPN.
Server Port
Enter the server port of OpenVPN. The default is 1194.
Protocol
Select the protocol type. The server and client must use the same protocol.
Device
Select the network device. The client and server must use the same
setting.
TUN: a TUN device is a virtual point-to-point IP link.
TAP: a TAP device is a virtual Ethernet adapter.
Username
Specify the username.
Password
Specify the password.
Encryption
Select the encryption method. The server and client must use the same
setting.
Compression
Enable or disable compression for data stream. The server and client must
use the same setting.
Proxy Server
Specify the proxy server.
Proxy Port
Specify the proxy port.
CA Cert
Upload a CA certificate.
Cert
Upload a Client certificate.
Key
Upload a Client key.
TLS Authentication
Enable or disable TLS authentication. If enabled, please upload a TA key via
Settings > System> Security>Certificate.
Table 3-2 OpenVPN Manual Configuration Parameters Description

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DDNS Settings
Dynamic DNS or DDNS is a method of updating, in real time, a Domain Name System (DNS) to
point to a changing IP address on the Internet. This is used to provide a persistent domainname
for a resource that may change location on the network. DDNS is usually configured on router. If
your router cannot support DDNS, we can set up DDNS on XonTelsystem.
XonTel XT-60/XT-120 supports the following DDNS servers:
dyndns.org
freedns.afraid.org
www.no-ip.com
www.zoneedit.com
www.oray.com
3322.org
Check the DDNS configuration parameters below.
DDNS
DDNS Status
This shows the current DDNS status of the device.
Enable DDNS
Check this box to enable DDNS.
Server
Choose a DDNS provider from the list.
Username
Enter the username of your DDNS account.
Password
Enter the password of you DDNS account.
Hash
Enter your string of Hash as provided by freedns.afraid.org.
Domain
Enter the domain name.
Static Route
Table 3-3 DDNS Configuration Parameters Description
In computer networking, a routing table is a data table stored in a router or a networked device that
lists the routes to particular network destinations, and in some cases, metrics (distances) associated
with thoseroutes. Static routes are entries made in a routing table by non-automatic means and which
are fixed rather than being the result of some network topology “discovery” procedure.
Static route on the system is used to configure to route the connection, packets to particular network
destinations, usually a specific gateway.
Routing Table
All the static routes are displayed on the Routing Table.

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Figure 3-1 Routing Table
Static Routes
Click Static Routes tab, you can add static routes here.
Click to add a static route.
Click to edit the static route.
Click to delete the static route.
Check the Static route settings below.
Static Route
Destination
Enter the destination IP address or IP subnet for the XonTel
XT-60/XT-120 to reach using the static route.
Example:
 IP address: 192.168.6.120
 IP subnet: 192.168.6.0
Subnet Mask
Enter the subnet mask for the destination address.
Example:
255.255.255.255
Gateway
Enter the gateway address. The XonTel system will reach the
destination address via this gateway.
Example:
192.168.6.1
Metric
The cost of a route is calculated using what are called routing
metric. Routing metrics are assigned to routes by routing
protocols to provide measurable values that can be used to
judge how useful (how cost) a route will be.
Interface
Select the network interface. The system will reach the
destination address using the static route through the selected
network interface.
Table 3-4 Static Routes Settings Description

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Security
VoIP attack, although not an everyday occurrence does exist. When using VoIP, system security is
undoubtedly one of the issues we care about most. With appropriate configuration, and some basic
safety habits, we can improve the security of the telephone system. Moreover, the powerful built-in
firewall function in XonTel system is adequate to enable the system to run safely and stably.
We strongly recommend that you configure firewall and other security options to prevent the attack fraud
and the system failure or calls loss.
Firewall Rules
Users could add rules to accept or reject traffic through the system. Go to Settings > System >
Security > Firewall Rules to configure firewall for the system.
Before adding firewall rules, please check the option Enable Firewall, then click Save to enable the
firewall.
Figure 3-2 Firewall Rules
Click to add a new rule.
Click to edit the rule.
Click to delete the rule.
Check the firewall configuration parameters below.