Yamato UCR101 User manual

UNDERCOUNTER & COUNTERTOP
REFRIGERATOR
UCR101 / UCR101G
MODEL
INSTRUCTION MANUAL
- FIRST EDITION –
•Thank you for purchasing UCR101 / UCR101G Undercounter &
Countertop Refrigerator of Yamato Scientific.
•To use this unit properly, read this "Instruction Manual" thoroughly
before using this unit. Keep this instruction manual around this unit
for referring at any time.
WARNING: Carefully read and thoroughly understand the important
warning items described in this manual before using this unit.
Yamato Scientific America Inc.
Santa Clara, CA

CONTENTS
♦RECEIVING ……………………………………………………………….
3
♦INSTALLATION INSTRUCTIONS………………...…………………….
4
♦REFRIGERATOR OPERATION ………………………………………..
6
♦ELECTRONIC TEMPERATURE CONTROL ………………………….
7
♦QUICK TROUBLESHOOTING GUIDE ………………………………...
10
♦MAINTENANCE AND CLEANING ……………………………………..
12
♦INSTRUCTIONS TO CHANGE CONTROLLER FROM ºC TO ºF…..
14
♦WARRANTY INFORMATION ……………………………………..…….
18
READ THIS BOOK!
Note to Customer:
This merchandise was carefully packed and thoroughly inspected before leaving our plant.
Responsibility for its safe delivery was assumed by the carrier upon acceptance of the shipment.
As directed on the side of your packing carton, claims for loss or damage sustained in transit must
be made on the carrier as follows:
A.) Visible Loss, Damage, Shortage External Evidence of Loss or Damage: This type of
damage must be noted on the freight bill and acknowledged by the carrier’s agent (driver) at time
of delivery. Make sure you get a signed copy. Send a written request for an inspection to the
carrier.
B.) Concealed Damage: This type of damage may not be discovered until the unit is being
unpacked. When concealed damage is discovered, stop unpacking immediately and contact the
carrier immediately to report the claim and request an inspection. This should be done as soon
as possible and, in any case, must be done within 15 days or receiving the merchandise. If at all
possible, do not move the item and save all packaging material for carrier’s inspection.
C.) FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN THE CARRIER
REFUSING TO HONOR YOUR COMPANY’S CLAIM. UNDER NO CIRCUMSTANCES
SHOULD THE MERCHANDISE BE RETURNED TO THE MANUFACTURER. NO RETURNS
WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.

Part number 20068, Rev 0
3
RECEIVING
Your unit was built, packaged, and inspected with extreme care. We shipped it to you using
carriers we trust with a proven track record of careful handling, good customer service, and on
time delivery. Unfortunately, regardless of all of these efforts sometimes accidents happen and
occasionally those accidents result in shipping damage. When the carrier picked up the
merchandise from us, they assumed responsibility for its condition en route to you. Thus, any
claims for shipping damage must be filed with the carrier. Like anybody else, carriers don’t like
to pay out on insurance claims, so their claims procedures and requirements are very
restrictive. You should consult the carrier’s website for their specific claims procedures. You
should also know that time is of the essence.
There are two general types of shipping damage. The first is visible damage. This type of
damage includes visible loss, damage, shortage or any external evidence of loss or damage that
is visible at time of delivery. This type of damage must be noted in detail on your delivery
receipt. Make sure the driver signs and dates the delivery receipt, acknowledging the
damage. This has to happen at the time of delivery or it won’t happen at all. Keep a copy for
your records and send another to the carrier’s damage claims department along with a formal
request for an inspection report. Follow up with a phone call. Their contact information can be
found on the carrier’s web site.
The second type of shipping damage is concealed damage. This type of damage will probably
not be apparent at time of delivery and may not be discovered until unpacking and inspecting
the unit. Remember, time is of the essence here. You should unpack and inspect the unit as
soon as possible. Each day that passes reduces the likelihood that the carrier will pay the claim.
As soon as the concealed damage is discovered, stop unpacking and retain all packing
materials. Contact the carrier by phone to report the claim. Note the date and time and
person you spoke with. Get a claim number. Follow up with a written letter referencing the
claim number and including a formal request for an inspection. Again, consult the carrier’s
website for specific claim instructions and follow them precisely.
AS STATED ABOVE, THE CARRIER IS YOUR SOLE SOURCE FOR SATISFACTION OF A DAMAGE
CLAIM. UNDER NO CIRCUMSTANCES SHOULD THE MERCHANDISE BE RETURNED TO THE
MANUFACTURER. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.

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INSTALLATION INSTRUCTIONS
UNCRATING
Move your refrigerator as close to the
final location as possible before
unpacking. Remove the carton and
the styrofoam strips. The location
should be as close as possible to the
power outlet so no extension cord is
needed.
LEVELING
You can level your unit with the screw-
type adjustable leveling legs on the front corners of the unit. Turn counterclockwise to raise
the corner; turn clockwise to lower it. Leveling legs are required in front only. Unit may
have a slight tilt from front to back. This is acceptable and is recommended on this unit.
POWER SOURCE
The supply circuit to this cabinet must
conform to all National and Local
Electrical Codes. Consult the cabinet
Serial-Data plate for voltage, cycle,
phase, and amp requirements before
making connection. VOLTAGE
SHOULD NOT VARY MORE THAN 5%
FROM SERIAL PLATE RATINGS. A
separate circuit is recommended to prevent possible loss of
product due to over-loading or failure of other equipment on the
same circuit. PROTECT THE CIRCUIT WITH A 20 AMP DELAY-TYPE
FUSE OR CIRCUIT BREAKER. Do not use an extension cord. Be
sure your unit is properly grounded. Use the 3-prong plug
provided into a 3-prong grounded outlet. (Only this method
complies with national electrical codes, local codes and
ordinances.) Unless the above grounding method is followed, you
are not protected against severe or lethal shock in the event of a
short circuit of an electrical component or wiring of the unit.

Part number 20068, Rev 0
5
STARTING
There are no compressor shipping bolts to loosen or valves to open. All that is necessary after
the unit has been properly leveled is to plug the service cord into an electrical outlet When
starting this new appliance, allow the cabinet to operate a minimum of four hours or until it has
started cycling normally before placing product in the cabinet. The motor compressor may
start and stop several times when the unit is first started or after defrosting, especially if the
weather is very hot. This is normal. The motor compressor will cycle normally as soon as the
excess heat has been removed.
TEMPERATURE CONTROL
NOTE: The control is preset at the factory to provide the desired air and product
temperatures inside of the unit and requires no further adjustment. Please
contact the manufacturer’s Technical Service Department before making any
adjustments to determine if adjustment is necessary and, if so, to make sure it is
performed properly.
This unit has an electronic temperature controller located on the front panel above the door.
This controller controls the compressor. Operation of this controller is described starting on
page 7 of this manual.

Part number 20068, Rev 0
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REFRIGERATOR OPERATION
After the unit is properly installed and power is applied, it will take some time before the
system is cooled down to temperature and cycling normally. You should wait 4 hours on the
first startup before beginning to add product to the unit. This ensures that the unit is installed
and operating properly before being put into service.After this wait time, the unit should be
cycling in the desired temperature band. The units are calibrated before leaving the factory, so
no adjustment should be necessary.
Loading the units will again cause temperature to rise as the warmer product is introduced into
the compartment. If a large amount of product is to be introduced, it is a good idea to do it in
stages, allowing several hours between stages to allow temperature to stabilize again before
introducing additional warm product. This will minimize the temperature transient while
loading. Other tips for successful loading include:
-Leave about 2-3 inches of free space along the back and sides of the unit to allow for proper
air flow and, therefore, more even cooling of the product.
-When loading the top shelf, avoid blocking the evaporator fan(s) (if installed). There should
be at least 4 inches of clearance around the fan to allow proper air flow.
-Do not overload the unit. Maximum suggested load is about 75% of the chamber volume.
Additionally, the load should be distributed evenly from top to bottom and side to side for
best results.
-Minimize the time the door is open. On top of letting the cold air out, you are also letting
warm, moist air in which can result in more condensation and/or frost in the unit.
Remember that the units are calibrated to the desired temperature band before leaving the
factory. We also do extensive testing to ensure that these temperatures will result in product
temperatures in the desired band. There should be no need to adjust the temperature control
on these units, but if it is necessary, they can be adjusted using the electronic temperature
control on the front of the unit.
It is STRONGLY RECOMMENDED that you contact the manufacturer’s Technical Support
Department prior to performing any temperature adjustments to ensure the adjustment is
necessary and, if so, it is performed correctly.

Part number 20068, Rev 0
7
ELECTRONIC TEMPERATURE CONTROL
Description and Functions
The Electronic Temperature Control is a digital microprocessor based temperature control,
indication, and alarm system. It continuously monitors the temperature of the
refrigerator/freezer through its sensor assembly. When the temperature warms to the point
where it reaches the upper temperature limit, the controller sends a signal to turn on the
compressor, which cools the unit. The snowflake icon will illuminate on the display. The
compressor is kept running until the temperature reaches the cold setting. When this lower
temperature set point is reached the controller turns off the compressor and the snowflake
icon extinguishes. The refrigerator/freezer warms over time and the process continues.
The Electronic Temperature Control also provides the following functions:
•Red LED for visual indication of an alarm condition
•Beeper for audible indication of an alarm condition
•A preprogrammed 5 minute delay from the time a set point is attained until an alarm
condition is declared. This prevents spurious alarms for things like door openings.
Operating Mode
The Electronic Temperature Control normally displays the current interior temperature in
degrees Celsius. To display the compressor off set point, press the SET button and release. The
display will momentarily display the set point and then revert to the current temperature.
The control also records the warmest and the coldest temperatures seen by the controller since
the memory was last reset. To access these temperatures, press the up arrow for the warmest
temperature or press the down arrow for the coldest temperature. To clear out the memory,
press the corresponding arrow button. Immediately press and hold the SET button until the
“rSt” message is displayed. The corresponding temperature memory is now erased.

Part number 20068, Rev 0
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Programming Mode
Note: The programming mode gives access to several functions that are
not intended for user adjustment. The procedures below provide
direction to the functions that you can adjust. Please do not attempt to
change any of the other functions in the programming area or your unit
may be damaged or become unstable.
Locking and Unlocking the Control
The control keys can be locked out to prevent inadvertent operation.
To lock the control keys, simultaneously press and hold the up arrow and the down
arrow. The display will show “POF”. At this point you can only use keys to view the SET
temp and the minimum and maximum stored temperatures.
To unlock the control keys, simultaneously press and hold the up arrow and the down
arrow. The display will show “Pon”. The control keys are now unlocked and you can
perform the programming functions below.
Adjusting the temperature control set points:
NOTE: The temperature control set points are preset at the factory to
provide the desired air and product temperatures inside of the unit and
require no further adjustment. Please contact the manufacturer’s
Technical Service Department before making any adjustments to
determine if adjustment is necessary and, if so, to make sure it is
performed properly.
-To set the compressor off set point, press and hold the SET key for 2 seconds. The current
value will be displayed and the C or F icon will flash. Use the up or down keys to change the
value. Press SET again to lock in the value.
-To set the compressor on set point, you will need to adjust the differential, or Hysteresis
setting. This is the number of degrees the controller will allow temperature to drift up until
it restarts the compressor. For example, if the SET point is 3 degrees Celsius and the

Part number 20068, Rev 0
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Hysteresis is set at 3, then the compressor will cycle from 3 to 6 degrees Celsius. To change
this value, press SET and DOWN keys for 3 seconds to enter programming mode. “Hy” will
display meaning Hysteresis. Press Set again and the current value will be displayed. Use the
UP and/or DOWN arrow keys to adjust the value and press SET again to lock it in. Press SET
and UP to return to Operating Mode.
Adjusting other User Adjustable settings:
-To change between Celsius and Fahrenheit scales, press SET and DOWN keys for 3 seconds
to enter programming mode. “Hy” will display. Press the UP or DOWN keys several times to
cycle through the parameters until “CF” is displayed. Press SET to display the current setting
(either C for Celsius or F for Fahrenheit). Use the UP or DOWN key to choose the desired
setting. Press SET again to lock it in. Press SET and UP to return to Operating Mode.
To change the Hi or Low Alarm set points, press SET and DOWN keys for 3 seconds to enter
programming mode. “Hy” will display. Press the UP or DOWN keys several times to cycle
through the parameters until “ALU” for Alarm Upper (High Temperature Alarm) or ALL for
Alarm Lower (Low Temperature Alarm) is displayed. Press SET to display the current value.
Use the UP and/or DOWN key to choose the desired value. Press SET again to lock it in.
Press SET and UP to return to Operating Mode.

Part number 20068, Rev 0
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QUICK TROUBLESHOOTING GUIDE
Check these items before calling for service
PROBLEM:
POSSIBLE CAUSE / SOULTIONS:
Unit does not run
•Electrical circuit is not 110-120V 60Hz.
•The power cord is not plugged in.
•No power at electrical outlet. Check to make sure
breaker is not tripped or fuse is not blown. Additionally,
make sure unit is not plugged into a Ground Fault Circuit
Interrupter (GFCI) type of outlet.
Unit does not maintain at the
proper temperature
•
Check the room temperature. We recommend the
refrigerator or freezer should be placed in the air
conditioned room between 65°F to 85°F. If the room
temp is too warm, the refrigerator or freezer may not be
able to maintain the interior temp at proper range.
•Door is not closed properly.
•Amount of stored product is overloaded.
•Product replacements are pushed against rear wall or
interrupted the proper refrigerator air circulation. For
the proper air circulation, place the products evenly on
each shelf. Do not push against the refrigerator’s rear or
side walls.
•Evaporator is blocked by frost or ice. Remove the
products, unplug the refrigerator or freezer power, and
allow the unit to defrost. If the problem still exists, call
for service.
Appliance runs too long
•
Prolong door openings.
•Control set too cold.
•Room temperature is high which will make the unit work
harder to keep cool.
Temperature of external wall
surface is warm
•
The exterior walls can be as much as 30 degrees warmer
than room temperature due to the embedded
condenser coils. This is normal when the unit is
operating.
Compressor noises
•Check the unit level. Also ensure none of the pipes in
the compressor area are touching each other or against
the side.
•Compressor may be overheated. Please check the room
temp and ensure the range is within 65°F to 85°F.
•A buzzing noise may indicate improper voltage to the
compressor. Check supply voltage.
•
If the problem still exists, call for service.

Part number 20068, Rev 0
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PROBLEM:
POSSIBLE CAUSE / SOULTIONS:
Moisture collects inside
•
Door gasket is not sealing properly. Check for debris,
cracks, and items passing through door at the gasket.
•The refrigerator or freezer is facing a doorway or is
underneath of air conditioning vent. Relocate the unit or
redirect air vent.
•Too many door openings. Minimize time door is open.
•Hot, humid weather increases condensation.
•Make sure there is a water trap (U-shaped loop) in the
drain tube near the compressor. This will “trap” a small
amount of water in the loop and prevent air from
entering the chamber through the tube.
Moisture collects on outside
surface
•Hot, humid weather increases condensation.
•As humidity decreases, moisture will disappear.
The display shows “SO” and
the compressor does not run •
The temperature sensor is open. Call for service.
The display shows “SC” and
the compressor does not run •The temperature sensor is shorted. Call for service.
The display shows “HH” and
the compressor does not run
•The ambient temperature is above 40C/104F. Stop using
immediately.
The display shows “LL” and the
compressor does not run
•The ambient temperature is below -40C/-40F. Stop using
immediately.
MOISTURE DURING THE SUMMER SEASON
The amount of moisture, condensation, or high humidity related issues increase during the summer
and, in most cases, will self-resolve when the weather cools down. Please note a refrigeration
system does NOT generate moisture or water but simply condenses the moisture that is already in
the chamber. Keeping the unit in an air conditioned, low humidity space will resolve many issues.
Other things you should check
1. Location of the refrigerator (See Quick Troubleshooting Guide above)
2. Door sealing and frequency of door opening event (See Quick Troubleshooting Guide above)
3. Make sure there is a water trap (U-shaped loop) in the drain tube near the end. This will
“trap” a small amount of water in the loop and prevent air from entering the chamber
through the tube.
BEFORE CALLING THE MANUFACTURER’S TECHNICAL SUPPORT DEPARTMENT, please have the
unit’s model and serial number ready as well as the problem description. The model and serial
number is located on the serial tag which can be found on the interior left upper wall of the
unit.

Part number 20068, Rev 0
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MAINTENANCE AND CLEANING
These units require very little maintenance. They should be cleaned periodically to keep them
running efficiently. Use the cleaning agents and suggestions below for best results.
CLEANING
PART
CLEANING AGENTS
TIPS AND PRECAUTIONS
Interior and Door
Liners
Soap and water
Baking soda and water
Use 2 tablespoons of baking soda in 1 quart of
warm water
Be sure to wring excess water out of sponge or
cloth before cleaning around controls, light bulb
or any electrical parts.
Glass Doors (if
applicable)
Soap and water
Clean the glass with a mild detergent and water
on a soft cloth or sponge. Rinse with water and
wipe dry
Door Gaskets
Soap and water
Wipe gaskets and their seating surfaces with a
clean soft cloth
Shelves
Soap and water
Do not wash removable shelves in dishwasher
Exterior and
Handles
Soap and water
Non Abrasive Glass
Cleaner
Do not use commercial household cleaners,
ammonia, or alcohol to clean handles
Use a soft cloth to clean smooth handles
Do not use a dry cloth to clean smooth handles
STAINLESS STEEL CARE AND CLEANING
Use the proper tools- When cleaning stainless steel surfaces; take care to use non-abrasive
tools. Soft cloths and plastic scouring pads will not harm the steel’s passive layer. Stainless
steel pads may be used but be sure to always scrub in the direction of the polishing lines.
Clean with the polish lines- Some stainless steels come with visible polishing lines or “grain”.
When visible lines are present, you should always scrub in a motion that is parallel to them.
When the grain cannot be seen, play it safe and use a soft cloth or plastic scouring pad.
Use alkaline, alkaline chlorinated or non-chloride containing cleaners- While many traditional
cleaners are loaded with chlorides, there is now an ever increasing choice of non-chloride
cleaners. If you are not sure of your cleaner chloride content, contact your cleaner supplier. If
they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid
cleaners containing quaternary salts as they also can attach stainless steel and cause pitting and
rusting.
Treat your water- Though this is not always practical, softening hard water can do much to
reduce deposits. There are certain filters that can be installed to remove corrosive elements.
If you are not sure of the proper water treatment, call a treatment specialist.

Part number 20068, Rev 0
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Keep your equipment clean- Use proper cleaners at recommended strength. Clean frequently
to avoid build-up of hard stubborn stains.
Rinse thoroughly - If chlorinated cleaners are used, you must rinse and wipe dry immediately.
The sooner you wipe off standing water, the better. After wiping the unit down, allow it to air
dry. The oxygen helps maintain the stainless steels passivity film.
Never use hydrochloric acid (muriatic acid) on stainless steel.
Job
Cleaning Agent
Comments
Routine Cleaning
Soap, ammonia,
detergent medallion
Apply with cloth or
sponge
Fingerprints & smears
Arcal 20, Lac-O-Nu
Ecoshine
Provides barrier firm
Stubborn stains &
discoloration
Cameo, Talc, Zud, First
Impression
Rub in direction of polish
lines
Grease & fatty acids, blood
Easy-off, DeGrease It
Over Aid
Excellent removal on all
finishes
Grease & oil
Any good commercial
detergent
Apply with a sponge or
cloth
Restoration – Passivation
Benefit, Super Sheen
Passive Film Breakdown
•Corrosion on metals is everywhere. We recognize it quickly on iron and steel as
unsightly yellow/ orange rust. Such metals are called “active” because they actively
corrode in the natural environment.
•Contrary to popular belief, Stainless Steels are susceptible to rusting. The first signs are
on the microscopic level. If you were to look at them under a microscope or through a
magnifying glass, you would see small pits and cracks will grow and deepen while all the
time exuding unsightly, red-orange rust. More severe and visible cracking can also take
place.
•Stainless steels are protected by a thin layer of chromium oxide, and it important to
keep that film of chromium oxide intact. If the passive film of your stainless steel has
been broken, you are subject to corrosion and rust. The integrity of the chromium oxide
can be compromised by:
-Mechanical abrasion from steel pads, brushes, and scrapers.
-Hard Water leaves mineral deposits behind that, if left to dry will break down the
passive layer and rust your stainless steel.
-Chlorides are in water, food, and table salt, but most prominently in cleaning agents.

Instructions to change Controller from Celsius to Fahrenheit
For Refrigerator
Press and hold [DOWN] + [SET], until [Hy] appears on display,
Now release the buttons
Press and hold [DOWN] + [SET] again, until [Pr2] appears
The [Pr2] will appear briefly and disappear when you let go of the buttons.
[UP] button
[DOWN] button
[SET] button

Release the buttons, and the display will return to [Hy]
Press [UP] or [DOWN] until [CF] is displayed, press [SET]
Change [C] to [F], and press [SET]. This changes Celsius to Fahrenheit
Then press [UP] or [DOWN] until [LS] is displayed, press [SET]
(Low set point limit)
Change the value to [30] for factory setting, and press [SET]

Then press [UP] or [DOWN] until [US] is displayed, press [SET]
(Upper set point limit)
Change the value to [60] for factory setting, and press [SET]
Then press [UP] or {DOWN] until [ALU] is displayed, press [SET]
(Upper alarm setting)
Change the value to [50] for factory setting, and press [SET]

Then press [UP] or [DOWN] until [ALL] is displayed, press [SET]
(Lower alarm setting)
Change the value to [32] for factory setting, and press [SET]
Then press [UP] or [DOWN] until [Hy] is displayed, press [SET]
(Differential)
Change the value to [4) for factory setting, and press [SET]
Do not push any other buttons and let the display return back to normal
operation
Press and hold [SET] until F blinks
Change value to [39] for factory setting, this will set your set point
Your unit will run between 39˚Fand 43˚F
Now your unit should be working correctly.

Yamato Scientific America warrants, from the date of shipment from warehouse in
Cincinnati, Ohio, U.S.A., for a period of one (1) year. All products, parts and materials shall
be free of defects in material and workmanship under normal use consistent with the
product instructions. This product warranty does not apply to products purchased from
unauthorized resellers/distributors.
Yamato reserves the right to inspect the product under claim before having an obligation
to repair or replace the defective unit covered by this warranty. All costs of shipping to
Yamato for inspection shall be borne solely by the purchaser. Products repaired or
replaced under the terms of the warranty may be refurbished or new product will be
provided at the discretion of Yamato.
Warranty Conditions
This warranty shall have force and effect only if all items are used with proper circuits,
voltages, and frequencies and the operation thereof is in accordance with instructions
furnished by the manufacturer.
This warranty shall not extend to such parts as refrigerants, finishes, belts, and dryers.
This warranty shall not extend to ordinary wear and tear, or ordinary refrigeration service
and refrigeration adjustments, unless specifically included in the equipment purchase
contract.
This warranty does not apply to equipment or parts which fail because of abuse, accident,
alteration, misuse, erosion, improper installation, or improper replacement of a repaired
item.
The buyer assumes all risks for results obtained from these products, whether used alone
or in combination with other items. It is expressly understood that we are not responsible
and will not be held liable for damage and/or injury caused using our products.
WARRANTY POLICY
WARRANTY INFORMATION

Product Return Policy
If you are not satisfied with your purchase and wish to make a return, contact our customer
service to inquire about a Return of Merchandise Authorization Number (RMA).
Merchandise returned without an RMA number will not be accepted and will be returned
to the sender. Return requests must be made within 15 days of the customer’s receipt of
the merchandise.
All returns must be unused and in unopened original packaging and include all items and
manuals originally shipped.
The purchaser is responsible for the shipping cost of return shipment. Insurance on the
return shipment is required. Damage or loss of merchandise during shipping is the
responsibility of the sender. Returned shipments that arrive damaged will be returned to
the sender, and credit will not be rendered.
All returned products, parts and materials are subject to a 25% restocking fee. Shipping
and handling cost are non-refundable. All retrofitted, customized and special order item
sales are final and non-returnable.
In Case of Request for Repair
If the failure occurs, stop the operation, turn OFF the power switch, and unplug the power
plug. Please contact the sales agency that this unit was purchased, or Yamato Scientific's
sales office.
< Check following items before contact >
◆Model Name of Product
◆Serial Number
◆Purchase Date
◆Issue (as detailed as possible)
Responsibility
Please follow instructions in this document when using this unit. Yamato Scientific has no
responsibility for accidents or breakdown of device due to failure to comply. Never conduct
what this document forbids as unexpected accidents or breakdown may result.
Yamato Scientific America Inc.
925 Walsh Ave, Santa Clara, CA 95050
Tel: [phone]
http://www.yamato-usa.com
For customer service:
Email: [e-mail]
For technical support:
Email: [e-mail]
WARRANTY POLICY CONTINUED
WARRANTY INFORMATION