Yard force CLOUDHAWK User manual

myRobotcenter
The expert for robots in your home
With one click to the online shop
myRobotcenter.eu myRobotcenter.co.uk

CLOUDHAWK

2
GB Read this manual carefully prior to operating the
robotic lawnmower. Keep this manual in a safe
place and have it ready for future reference.

3
About CloudHawk
CloudHawk is an app which is used across the Yard Force robotic
lawnmower product range.
CouldHawk supports multiple connection methods, including bluetooth,
WIFI, and 4G. Before you try to connect your device with CloudHawk)
make sure you follow the below instructions:
1. If you use a bluetooth supported device, please make sure that you are
close to the mower when you try to connect.
2. If you use a WiFi supported device, before you set up the connection,
please double check your house router transmit frequency, our WiFi
chip only support 2.4G, if you house router running with 5G, please
check if your house router supports 2.4G, if so please check your
house router manual and change the setting to 2.4G.
3. If you use a WiFi supported device, before you set up the connection,
please check your docking station location, we recommend that the
docking station should be well covered with your house router signal,
reference diagram below:
CLOUDHAWK
GB

4
CLOUDHAWK
Explore as Guest
Before you sign in to your account, you can also explore our application as
a guest, there are three options available within guest mode:
FAQ: Select the model you purchased and view the related questions and
answers.
Online Mall: Select the country and view the connected products available.
Product video: Find the YouTube tuition video from this segment.

5
CLOUDHAWK
Account Registration
Create account/ login
CloudHawk supports third party social media login, for android version, it
supports Facebook and Google ID, for IOS device, it supports Facebook
Apple ID and Google ID.
You can login using your mobile number or email address, for email
registration you will receive the verification code to the chosen email
account, remember to check your spam folder.
Your password should be more than 6 digits, and should contain with one
uppercase letter and one number.
GB

6
CLOUDHAWK
NOTE: please authorize the application "location" , to allow the
location
and weather information.
Add device
Use the”+” button at the right down corner of homepage to add the
device.
1. Use the search box, input the product and search it directly.
2. Select according to product series and nd the name of the purchased
product.
3. Input (or scan) the product series number (SN and related QR code
can be found on the mower main nameplate), then you can nd and
add the device.

7
CLOUDHAWK
GB
Series number verification
After the series number has been inputted into the lawnmower, the
system will search and fetch the data from the service side, meanwhile
the system will also detect if the series number is already registered
by another user.
Grant System Access
Before conguring the mower, the App need access permission to
complete the process.
1. For bluetooth device, the application needs your mobile phone
“Bluetooth”and “Location” authorization.
2. For WiFi device, the application needs your mobile phone “WiFi” and
“Location” authorization.

8
CLOUDHAWK
Enter Configuration Mode
Each model has different connection pathways,
see which one you should use below:
Bluetooth device
After you grant the Bluetooth and location access
number
A will show up. please press the Bluetooth
symbol button, make sure that the below BLUE
LED is lighting on.
NOTE：Bluetooth is enabled by default for
following models: SA650B, SA900B, Classic
500B, Classic 600B.
WiFi device
After you grant the WiFi and location access,
then follow number
Bwill show up. before your enter configuration
process, normally the WiFi LED should flash
slowly (one ash per second).
To configure the WiFi, the user need press the
WiFi button and hold
for 5 seconds, until the LED islit continuously, this
means the device has congured.
LED ashing quickly(4 times per second): Internet
connected
LED ashing slowing (one time per second): No
Internet connection
LED is lit continusouly: Device is conguring
A
B

9
CLOUDHAWK
GB
NX series model
After you grant the WiFi and location access
number
C will show up. before your enter configuration
process, normally the WiFi LED should flash
slowly (one time per second).
To congure the WiFi, follow the below process:
1. Power on the device and enter device control
interface with PIN code.
2. Press the WiFi button
3. Use the numeral key “1” to select the “WiFi
congure”
4. Then the device is under WiFi conguration
process, follow the rest on app
LED ashing quickly(4 times per second): Internet
connected
LED ashing slowing (one time per second): No
Internet connection
LED is lit continuously: Device is conguring
C

10
CLOUDHAWK
Assistant configuration with AP mode
For WiFi devices, due to the different conguration conditions, sometimes
that device may failed to complete the internet configuration process
within smart configure, for this situation we suggest to follow our below
instructions:
1. When the smart congure is failed, the upcmoing page will show up (D),
click OK button to proceed on the follow process.
2. The following page (E) will show up, currently the mobile phone is
connected to your house router, you need change the WiFi and Select
the WiFi which created by our robotic mower, please click “Setup
WiFI” button to enter the WiFi select page
3. In the mobile phone WiFi Selection page (F), please select the WiFi
whose name is start with “WIFI-SNxxxxxxxxxxx”, please kind in
mind that this WiFi does not have internet access but please give the
authorization to connect
D E F

11
CLOUDHAWK
GB
4. After you select and connect to the hotspot which created by your
mower, please click the return button and back to our App page
(G), you will nd that currently your mobile phone is connected to
WIFISNxxxxxxxxxx, and then please click "Next" button.
5. Then the mobile phone will share your house router SSID and
password to your mower by local network, once the mower can
receive this le, it will try to connect to the internet, nally you will see
the page (H), means your mower now is nally connected with internet.
NOTE: in most cases, the users do not need do such setting as you
already complete the configuration with smart configure. and "Assistant
conguration with AP mode" is our additional setting for the situation when
you are failed to connect the mower to internet within smart congure. If
you still failed to connect the mower, we suggest to repower the device
and do the whole conguration process again.
G H

12
Homepage
After the device is successfully congured, the device will show on
the homepage
CLOUDHAWK
Welcome bar, weather
information is listed here
User prole can be edited here
Invite and share your
device with your family
numbers.
Work schedule
will show here
Home button FAQ and online
support
Online store App setting
Device area:
1. Show online/ofine status
2. Show device name
3. Show device category
4. Click the “pencil” symbol
at the right down corner,
user can change the
device nickname or delete
the device.

13
Homepage
After the device is successfully congured, the device will show on
the homepage
CLOUDHAWK
GB
Current working
status
Mower total
working time
Battery indicator
Today and
tomorrow
climate data
Mower real time
operating message
Schedule switch
button
Auto and manual
mode
With orange
background
color means
there is working
schedule on the
day
The larger circle
frame indicates
today
Modify working
schedule
View more settings

14
CLOUDHAWK
Work Schedule Settings
Choose either "Manual" or "Auto" to set up the work schedule.
Manual mode:
Set two time ranges for each day, if the time slot is activated, then it
will show " X" on the right top corner. Click the " +" and set the start
and stop time, then this time slot will be activated.
Auto mode:
With auto mode, the application needs more information about the lawn,
then it can give the recommended working schedule. Input the lawn size,
preferred working day and verify garden conditions (complicated or
simple.) Once you click the “Generate” button, the application will
generate a recommend value.
Manual Mode Auto Mode

15
CLOUDHAWK
GB
System Time Setting
Set the mower system time automatically (based on your mobile phone
time) and also set it manually
Boundary Settings
- Trimming: edge cutting function on/ off
- Width: Set how far the mower is allowed to go beyond the perimeter
wire. (Function only for NX seires, Revola series)
- Signal: Change from S1 to S2
Ultrasonic Settings
User can active/disable the ultrasonic sensor. and also can set at which
distance the mower should stop and turn in another direction.

16
CLOUDHAWK
Rain Sensor Setting
Activate/disable the ultrasonic sensor and also can set a delay when
the mower should resume work after the rain.
Multi-Area
Here you can dene up to 4 different mowing areas.
The “Percentage” means the expected working time in this area (the total
working time can be treated as 100%).
The “Distance” means the length from the docking station to the leaving
point on the boundary wire where the mower will come into the lawn.
(Please be noticed that this function only for the NX series, Revola series )

17
CLOUDHAWK
PIN code reset setting
Here you can change the mower PIN code , the default PIN code is: 0000
(four times zero)
About Device
Mower information will show here, including the mower name , related
MAC address and also the rmware version.
Via the “Update Firmware” button, the mower will check if there is a latest
version which need be upgraded.
Notifications
When active, if the app crashes all app errors, are automatically
forwarded to the manufacturer for optimization purposes.
GB

Lesen Sie diese Anleitung sorgfältig durch, bevor Sie den Rasenroboter in
Betrieb nehmen. Bewahren Sie diese Anleitung an einem sicheren Ort auf
und halten Sie sie für künftiges Nachschlagen bereit.
DE

DE
CloudHawk
Über CloudHawk
CloudHawk ist eine App, die in der gesamten Produktpalette der
Yard-Force-Rasenroboter benutzt wird.
CloudHawk unterstützt eine Vielzahl von Verbindungsmethoden einschließlich
Bluetooth, WLAN und 4G. Bevor Sie versuchen, Ihr Gerät mit CloudHawk zu
verbinden, stellen Sie sicher, dass Sie die folgenden Anweisungen befolgen:
1. Wenn Sie ein Bluetooth-unterstütztes Gerät benutzen, stellen Sie bitte sicher, dass
Sie sich in der Nähe des Rasenroboters befinden, wenn Sie versuchen, eine
Verbindung zu ihm herzustellen.
2. Wenn Sie ein WLAN-unterstütztes Gerät benutzen, bevor Sie die Verbindung
herstellen, überprüfen Sie bitte die Sendefrequenz Ihres Hausrouters; unser
WLAN-Chip unterstützt nur 2,4G, wenn Ihr Hausrouter dagegen mit 5G läuft,
überprüfen Sie bitte, ob Ihr Hausrouter auch 2,4G unterstützt, wenn ja,
informieren Sie sich bitte genau in der Anleitung Ihres Hausrouters und ändern Sie
entsprechend die Einstellung auf 2,4G.
3. Wenn Sie ein WLAN-unterstütztes Gerät benutzen, bevor Sie die Verbindung
herstellen, überprüfen Sie bitte den Standort Ihrer Dockingstation; wir empfehlen,
dass die Dockingstation gut von dem Signal Ihres Hausrouters abgedeckt sein
sollte, siehe Diagramm unten: