YellowStone 4G LTE User manual

Yellowstone.ai 4G LTE Trail Camera User Manual
100° and 52° Lens Models
Last Updated: August 18, 2021

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Welcome to the Yellowstone.ai family.
We sincerely appreciate you buying a Yellowstone.ai camera and
we hope you enjoy it. At Yellowstone.ai we strive to build cameras
and software that are supremely user-friendly and reliable, but we
know there is always room for improvement. The user experience
remains at the heart of everything we do, and we welcome
feedback on how we can improve.
Sincerely,
The Yellowstone.ai Team
[email protected]
[phone]

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Table of Contents
1. Activation Guide ............................................................................................................... 3
1.1 Create a Yellowstone.ai Command Center Account ......................................................... 3
1.2 Activate Camera .................................................................................................................... 3
1.3 Prepare Camera ..................................................................................................................... 3
1.4 Connect to the Network ....................................................................................................... 4
1.5 Receive Your First Image ...................................................................................................... 4
2. What’s in the Box ............................................................................................................ 5
3. Getting to Know Your Camera ....................................................................................... 6
3.1 Front View .............................................................................................................................. 6
3.2 Inside View ............................................................................................................................. 7
4. SD Card and Image Storage ........................................................................................... 8
4.1 General Information .............................................................................................................. 8
4.2 Formatting Your SD Card ..................................................................................................... 8
4.3 Viewing Images or Videos .................................................................................................... 9
4.4 Deleting Images or Videos ................................................................................................... 9
5. Camera Settings ............................................................................................................. 10
5.1 Adjusting Your Settings ...................................................................................................... 10
5.2 Settings (Cam) ..................................................................................................................... 11
5.3 Settings (PIR) ....................................................................................................................... 12
5.4 Settings (4G) ........................................................................................................................ 13
5.5 Settings (Other) ................................................................................................................... 13
5.6 Memory ................................................................................................................................. 14
6. Camera Specifications .................................................................................................... 15
7. Mounting Your Camera .................................................................................................. 16
8. Troubleshooting & Questions ....................................................................................... 16

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1. Activation Guide
For a full video walkthrough about activating your camera, please visit
https://yellowstone.ai/support
1.1 Create a Yellowstone.ai Command Center Account
1. Visit my.yellowstone.ai
2. Login or create a new account
1.2 Activate Camera
1. Locate the camera’s ICCID – This is a 20-digit number printed inside the camera
2. In your Command Center at my.yellowstone.ai, click ‘Activate New Camera’ on the
Cameras tab
3. Enter ‘Location’ label to identify where your camera will be (can be updated later)
4. Enter the ICCID (from step 1)
5. Enter payment information
6. (Optional) Download our Mobile App
a. Search “Yellowstone.ai Command Center” in the App Store or Google Play Store
b. Download app and login
c. Set Push Notifications on the Camera’s tab (if desired)
1.3 Prepare Camera
1. Open the camera case by flipping the latch on the side of the camera
2. Insert 12 AA batteries to fill the entire battery compartment. Batteries must be new and
all the same type.

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3. Screw your antennas into each of the two antenna ports
1.4 Connect to the Network
1. Underneath the LCD screen, flip the switch to ‘SETUP’
2. Your camera’s screen should turn on and display the camera’s view
a. If the screen does not turn on and you are using new, fully-charged batteries, then
something is awry, please call us.
3. While the camera is searching for signal and synching with the server, you will see
‘Searching…’ or ‘GPS Searching…’ in the top left of the screen. This process may take 3
minutes to complete. If your camera displays ‘No Signal’ and you’ve activated a data plan
at my.yellowstone.ai, then turn the camera off for ten seconds, then up to setup mode to
initiate a new search for signal. You may need to do this up to five times. After five tries,
call us for help.
1.5 Receive Your First Image
1. After your camera connects to a cellular network, it will be ready to take and send pictures
to your phone/computer.
2. To send a test picture, press the ‘OK’ button while the camera is in ‘SETUP’ mode and
connected to the network. Your camera will display “Sending…” then “Send Succeed.”
Refresh the media/images tab on your Yellowstone.ai Command Center account to verify
that your picture has been sent.
If you are having issues sending or viewing pictures, please visit
https://yellowstone.ai/troubleshooting or call us.

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2. What’s in the Box
Camera
2x 4G Antennas
4G LTE SIM Card
SD Card
Mounting Strap

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3. Getting to Know Your Camera
3.1 Front View
Lens
Latch
PIR Sensor
GPS Antenna Port
IR LED Array (x27)
IR LED Array (x30)
Indicator Light
Day/Night Sensor
4G LTE Service Antenna Port

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3.2 Inside View
To open camera, flip the latch on the side of the camera case
USB
Port
SD Card
Slot
Navigation
Buttons
Power Switch
(ON/OFF/SETU
P)
Menu
Button
LCD
Screen
SIM Card
Slot
AA Battery
Slots
12V
Input
for Solar

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4. SD Card and Image Storage
4.1 General Information
• The SD slot of the camera has a maximum capacity of 32 GB (larger SD cards use a different
file transfer protocol, which will not function with your camera)
• Before inserting or removing the memory card, the camera must be switched to "OFF"
o Failing to do so may cause loss of pictures & videos and damage the camera and
memory card
• When the SD card is full, the viewing screen shows "Memory Full"
Note: By default, your camera will delete the oldest images when your SD card fills up, in order
to continuously make room for new images. For more information, please visit the camera settings
and optimization section of our website.
4.2 Formatting Your SD Card
Warning: Formatting your SD card will result in a loss of all data on the card.
Note: SD card must be formatted as FAT32. All cameras ship with a SD card that is pre-
formatted correctly.
There are three ways to format your SD card:
Option 1: With the SD card inserted in your camera
1. Switch camera to setup mode
2. Press the up arrow to access images
3. Press menu to access SD card options
4. Format > Yes > Yes
Option 2: Insert SD card into the SD port on your computer
1. Locate the SD card among your files
2. Right click on the SD Card and select Format
3. Ensure FAT32 is selected
Option 3: Connect Camera to computer via USB cable
(same steps as #2 above)

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4.3 Viewing Images or Videos
On Your Computer
1. Insert SD card into computer or connect camera to computer via USB cord
2. Access the DCIM folder within the SD card
Windows
a. Use windows explorer to find the name of your SD card (or camera)
b. Click the associated icon to display the contents of the SD card
c. Open the ‘DCIM’ folder, then ‘MEDIA’ folder
Mac
a. Find the mounted icon on your desktop (or in Finder) with the name of your SD card (or
camera)
b. Click the associated icon to display the contents of the SD card
c. Open the ‘DCIM’ folder, then ‘MEDIA’ folder
On Your Camera (with SD card inserted)
1. Switch camera to ‘SETUP’ mode
2. Press the up arrow to access images
3. Use arrow buttons to cycle through the images
4.4 Deleting Images or Videos
By default, your camera will be set to delete the oldest pictures on the card to make room for new
pictures when space is needed. Your pictures will be saved in the cloud when they are sent to
your Yellowstone.ai Command Center, and will be viewable (in the quality by which they are
sent) even after they are deleted from the SD Card.
Formatting
Formatting your SD card (see 4.2) will delete all images and videos on the card
On Your Computer
While viewing images on your computer (see 4.3), you can delete or transfer pictures from the SD
card as you view them
On Your Camera
1. While viewing images on your camera (see 4.3)
2. Press the ‘MENU’ button
3. Select the ‘Del’ option by pressing the ‘OK’ button (‘Del’ should be selected by default)
4. Choose to delete either the currently viewed picture (‘One’) or all pictures on the SD card
(‘All’)