WarrantyTroubleshooting
Issue Message Solution
Cell2 or Cell3
Command Error
“(number entered) is an
invalid phone number
format, phone format
should be in XXX-XXX-
XXXX or YYYYYYYYYY
format.”
Re-send the command,
being sure the phone
number you enter is
in the proper format
(###-###-#### OR
##########).
Low Volts Command
Error
“Invalid command
Should be greater than
3000V and less than
15000V”
Re-send the command,
being sure the voltage
number you submit is
between 3000V and
15000V and contains
no commas.
Weekly Alerts
Command Error
“(time entered) is an
invalid time.”
Re-send the
command, being
sure the time you
submit is in Standard
format (not military)
i.e. 11:00 AM or 5:30
PM. Be sure to include
a space before the
numbers and AM/PM.
Unrecognized
Command Error
“(message sent) is
an unrecognized
command.”
Review the command
instructions and re-
send the command. If
you continue to have
trouble, call 855-592-
7322
1312
30-DAY FULL WARRANTY
Zareba®guarantees your satisfaction. You can return product with its receipt to the place of
purchase within 30 days for a full refund. Proof of purchase is required for a full refund.
LIMITED WARRANTY
This fence controller is warranted for three years from the date of sale to be free from defects of
material and workmanship and from damage caused by lightning. Fencers that are equipped
with the Storm Guard lightning protection module are warranted only when the Storm Guard is
properly installed on the fence controller. Proof of purchase is required for warranty consideration,
and may be returned to Zareba®or any of the Zareba®Authorized Repair Centers for warranty
repair. If no sales receipt has been returned, the date of manufacture will be used to determine the
warranty period. Neither the full or limited warranty applies to any defect in the product caused
by improper installation, misuse, tampering, neglect, moisture or any other reason not related
to defects in material or workmanship of the product. The Intelligizer warranty and support only
covers the hardware and software provided by the original manufacturer.
The full and limited warranties are not assignable or transferable. It is for the benefit of and given
only to the first consumer purchaser of the product, and shall not be for the benefit of nor given
to any subsequent owners or any other user or to any person. The obligation of Zareba®under
the limited warranty is only to repairing or replacing, at its option, any part of the product that
is defective and is covered by the terms of this warranty. If any covered defect occurs during the
warranty, return the product for replacement or repair, with freight prepaid, to any Authorized
Repair Center or directly to Zareba®, 69 N. Locust Street, Lititz, PA 17543. There will be no further
cost to you if it is a result of defects, failures or malfunction of the product.
(Note: The following fence controller models can only be returned to the factory for warranty
consideration: 601, 8574, A5, WD56, 30, 10 ACRE, 20 ACRE, 415, 410, 4444, 4612, 4465, 4309,
8565, 8555, 8612, 77, 98, S12, S100, 980, 57, S12, TCC2, ACC2 and 33B. Any model of fence
controller not listed can be sent to any Authorized Repair Center or to the factory).
UPON EXPIRATION OF THE FULL 30-DAY WARRANTY, ZAREBA®MAKES NO OTHER EXPRESSED OR
IMPLIED WARRANTIES OF FITNESS OR MERCHANTABILITY OR ANY OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED; ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, WHICH EXCEEDS THE FOREGOING WARRANTY, IS HEREBY DISCLAIMED
BY ZAREBA®. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE
FACE HEREOF. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
In no case shall Zareba®be liable for incidental, consequential, special or indirect damages of any
kind. Any action for breach of warranty must be started within one year after the cause of action
shall occur, and no such action shall be maintained which is not commenced within such a period.
Some states, however, do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This limited warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
If you have any questions about how to exercise your rights under the terms of either the full or
write to Zareba®, 69 N. Locust Street, Lititz, PA 17543.
LIMITATION OF DAMAGES
The directions for use of this product should be followed carefully. It is impossible to eliminate
all risk inherently associated with use of the product. The effectiveness of Zareba®brands of
fence controllers may depend on the effectiveness of connections, interruption of power source,
accidental grounding of wires, weather conditions, or the manner of use or application, all of
which are beyond the control of Zareba® or the seller. All such risks shall be assumed by the buyer.
Zareba®warrants that this product is reasonably fit for the purposes referred to in the directions
for use, subject to the inherent risks referred to above. Zareba®makes no other expressed or
implied warranty of fitness or merchantability or any other expressed or implied warranty. IN
NO CASE SHALL ZAREBA®OR THE SELLER BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR
INDIRECT DAMAGES RESULTING FROM THE USE OR HANDLING OF THIS PRODUCT. ZAREBA®
AND THE SELLER OFFER THIS PRODUCT AND THE BUYER AND USER ACCEPT IT, SUBJECT TO
THE FOREGOING CONDITIONS OF SALE AND WARRANTY WHICH MAY BE VARIED ONLY BY
AGREEMENT IN WRITING SIGNED BY AN OFFICER OF ZAREBA®.
Some states, however, do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This limited warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
Troubleshooting
Warranty Information
