zBoost Trio Workspace ZB570 Installation guide

SETUP OVERVIEW zBoost®TRIO
CONNECT ZB570
DMAN-0081 Rev A
SETTING UP YOUR zBOOST®SIGNAL BOOSTER
The TRIO CONNECT boosts signal for your indoor workspace. No outside
antenna placement is required. Boost 3G and 4G and improve call clarity in 4 easy
steps:
STEP 1: Place the Signal Antenna on the interior of a window located in the
area of best signal. Determine the location that provides the strongest signal
using the signal strength indicator on your cell phone. Find the location on the
window that provides the most bars of signal strength. Before proceeding, make
sure that the intended surface is clean and clear of any dust. Then choose the
suction cup attachments appropriate for your setting (short or long), fasten to the
Signal Antenna, and secure to your window. In order to capture the strongest
signal, you may do one or all of the following:
1. Move the antenna around the window – higher is usually better.
2. Use the long suction cup attachments provided, in order to create a greater
angle in which to capture the signal. The antenna must be vertical on the
window (as pictured in the illustration to the right, with cable at the bottom – not
on the side). Avoid draping the coax near the antenna.
3. Keep the Signal Antenna 2 feet from any metal.
Please note: Energy-efficient windows will likely block signal from reaching the
Signal Antenna. In this case, it is necessary to move the Signal Antenna away
from this window to another location. You may also upgrade to an outdoor rated
antenna (part # cant-0042) if mounting an antenna outside is possible.
STEP 2: Place the zBoost Base Unit where you want to create a Cell ZoneTM.
Connect the Indoor Antenna to the Base Unit and place it where you need signal.
For the widest possible signal area, it is recommended that you position the Base
Unit near the middle of a room or mount it on an interior wall by first removing the
silver bracket, screwing the bracket to a wall (screws not included), then snapping
the Base Unit back in place keeping the Indoor Antenna vertical. This Base Unit
uses an omni-directional antenna that delivers signal in a circular pattern around
the antenna.
The zBoost TRIO CONNECT does not require vertical antenna separation;
however, the Signal Antenna and Indoor Antenna should have at least 15 feet of
horizontal separation. Decreasing this distance will decrease the performance and
generally, increasing the distance (up to 40 feet), will produce greater coverage.
For best results, keep the Base Unit off the floor and at least 2 feet away from other
cords, metal objects or other wireless devices such as wireless routers or wireless
access points. zBoost performs best when there are no obstructions between the
zBoost Base Unit and your mobile device.
STEP 3: Run the provided coaxial cable
between the Base Unit and Signal
Antenna. Use the provided RG-6 coaxial
cable to connect the Signal Antenna and
the Base Unit. Connections can loosen
when the cable is moved so be sure the
connections stay hand-tight.
STEP 4: Connect the zBoost Base Unit
to the provided power supply and plug
into a power outlet. Upon initial power
up, the LED will cycle RED, GREEN
and ORANGE for 30 seconds. After,
a series of GREEN flashes will
indicate the quality of your setup.
Following this, a solid GREEN light
indicates normal conditions. If it is not
solid GREEN, follow the instructions in the Base
Unit LED Indicators section. If you find the
increased signal coverage is acceptable,
however, no additional adjustments are needed.
See LED Indicator section for more information.
When your zBoost system is in place and fully
connected, walk throughout the room and verify
that you are able to reliably place calls.
Remember, coverage varies based on outdoor
signal level, building construction, and antenna
placement. Coverage in adjoining rooms will be
reduced by walls and ceiling/floors.
PACKAGE CONTENTS
zBoost Base Unit
Indoor Antenna
Coax Cable RG-6, 50 ft.
SETUP OVERVIEW
Setup Overview
Power Supply
Long Suction Cup
Attachments
Short Suction Cup
Attachments
Signal
Antenna
zBoost Base Unit
Power Supply
Suction Cup
Attachments
Indoor
Antenna
Coaxial Cable
Signal Antenna
15 ft.
separation
BASE UNIT LED INDICATORS
Download the ZB570 Manual at www.zBoost.com
During Initial Power Up
Light
Mode Status Solution
Cycle
RED,
GREEN,
ORANGE
System is
powering
up. Please
allow up to
30 seconds.
N/A
Flashing
GREEN BASE UNIT will flash GREEN
once for every
2 dB less than
optimal system
gain. Three
flashes or less
indicates the
system will
still operate
properly.
1. Unplug the BASE UNIT power supply.
2. Relocate the SIGNAL ANTENNA to pick up the
strongest signal from your wireless carrier.
3. Move the SIGNAL ANTENNA as far away from the
INDOOR ANTENNA as possible, with at least 15 ft. of
horizontal separation.
4. Plug the BASE UNIT power supply back in.
5. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #1
After Initial Power Up
Light
Mode Status Solution
SOLID
GREEN zBoost is ready. N/A
Flashing
GREEN zBoost is in use. N/A
SOLID
ORANGESIGNAL ANTENNA
and INDOOR
ANTENNA
are too close
together.
1. Unplug the BASE UNIT power supply.
2. Move the SIGNAL ANTENNA as far away from the
INDOOR ANTENNA as possible, with at least 15 ft. of
horizontal separation.
3. Plug the BASE UNIT power supply back in.
4. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #2
SOLID
REDSignal from the carrier’s cell
tower is too
strong for the
BASE UNIT
to operate
properly.
1. Unplug the BASE UNIT power supply.
2. Relocate the SIGNAL ANTENNA to another spot.
3. If you have a directional antenna re-aim it to reduce
carrier signal strength.
4. Plug the BASE UNIT power supply back in.
5. Wait 30 secs. for the BASE UNIT to power cycle on.
Solution #3
Flashing
REDExcessive electronic
noise in the
system – the
BASE UNIT will
not operate.
^ Refer toSolution #2
Should you desire to improve coverage, you may:
• Move the Base Unit and/or adjust the angle of the Indoor Antenna.
• Move the Signal Antenna around the window – higher is usually better.
• Move the Base Unit farther from the Signal Antenna or around a wall.
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zBOOST TRIO CONNECT ZB570 TECHNICAL SPECIFICATIONS
Verizon LTEAT&T LTEPCSCellular
Frequency 746 to 787 MHz704 to 746 MHz1850 to 1990 MHz824 to 894 MHz
Band(s) Supported 13 17 All: A, D, B, E, F& CAll: A, B, A’ & B’
System Gain58 dB 58 dB 64 dB 58 dB
Network(s) Supported LTE (Verizon)LTE (AT&T) CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3G
Power Consumption 3W standby; 7W max signal - 2.5A Max
Input and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 Ohm
Wall Supply Voltage100-240VAC 50-60 Hz ; 5.0VDC
System CertificationsFCC Parts 15 & 20, Industry Canada
Base Unit Size and Weight5” x 7” x 1.25” – 9 oz.
Operating Conditions Indoor Use Only – 40O - 105OF
Coverage (open areas) Desk area - Up to 1,500 sq. ft.
The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would
have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to
be by means of input power or gain reduction and not by an attenuator at the output of the device.
FCC Requirement
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal
boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to
the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.
FCC contact information: www.fcc.gov/signal-boosters/registration.
FCC Information
FCC ID: SO4ZB570-TRI-VLTE, SO4ZB570-TRI-ALTE
Warning: Changes or modifications to this device not expressly approved by zBoost could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element (antenna) shall be installed
such that a minimum separation distance of 20cm (8in) is maintained from all persons.
Industry Canada Regulations
Canada IC: 5544A-ZB570TRIVLT, 5544A-ZB570TRIALT
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
RF Exposure:
The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be
reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or
gain reduction and not by an attenuator at the output of the device.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be
obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or
viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux
deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris
l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs sont présents, l’évaluation
devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est
de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif.
LIMITED 1 YEAR MANUFACTURER WARRANTY | WARRANTY REGISTRATION AT WWW.ZBOOST.COM
zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of 1 year.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and
the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person
receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee.
What is Covered?
Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster will
be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes
defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping
to the location designated by zBoost. If zBoost cannot reasonably repair or replace the unit then zBoost may, at its sole discretion, refund
the price you paid for the product or the price of the unit. All products, including replacement products, are covered only for the original
warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
What is Excluded?
Your warranty does NOT cover:
• Labor charges for set up of the unit.
• Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost.
• Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential
damages, so the above exclusion may not apply to you.
• Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other
than as expressly authorized by zBoost will void this limited warranty.
• Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications.
All zBoost products that are packaged with other zBoost accessory products are intended for resale and use as a single unit, and such
product kits are required to be sold to the end user or subsequent reseller as packaged. The “de-kitting” and sale as a standalone product
of any one or more components of such a product kit is in violation of zBoost’ warranty. No “de-kitted” product will be eligible for return for
any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully warranted
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby. Also,
keep the original box and packing material in case you need to return your product.
Before requesting repair service…
Please see the BASE UNIT LED INDICATORS section listed in this overview for troubleshooting.
To get warranty service…
Warranty service will be provided by zBoost. If you need service for your unit, contact us at 1-800-871-1612 or [email protected]. A
representative will go through a diagnostic checklist with you. If the product needs to be returned for service or exchanged, you will receive
a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Please do not return products
to zBoost without an RMA.
To get out of warranty service…
To obtain out of warranty service, contact zBoost at 1-800-871-1612 or [email protected] for information on the possibility of any costs
for repair or replacement of out-of-warranty products.
Reminder: Record the model and serial number found on the product:
Model #:
Serial #:
Purchase Date:
For questions or assistance, contact zBoost Customer Care at 1-800-871-1612 or email
[email protected].
The complete zBoost TRIO CONNECT ZB570 Manual and additional product information is available at
www.zBoost.com.
Customer Support
Warranty Information
All manuals and user guides at all-guides.com