weBoost Drive 3G-X User manual

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Connect 3G-X™
Cellular Signal Booster

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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents ......................................................3
Before Getting Started ..................................................3
Find the Strongest Signal................................................3
Installation Details......................................................4
Quick Install ...........................................................5
Outside Antenna Installation .............................................5
Inside Antenna Installation...............................................5
Signal Booster Installation ...............................................6
Powering Up The Signal Booster..........................................6
Troubleshooting & Understanding Lights...................................6
Additional FAQ.........................................................7
Available Kit Options ...................................................8
Safety Guidelines .....................................................10
Signal Booster Specifications ...........................................11
Guarantee............................................................12
Installation Instructions for the Following weBoost Signal Booster:
Connect 3G-X™ In-Building Wireless 800/1900 MHz
SmarTech ®Signal Booster
Model # 470005 FCC ID: PWO460005 IC:4726A-460005
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.

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Before Getting Started
Before you install your Connect 3G-X and
start enjoying improved cellular reception
in your facility, please do the following:
1. Read through all the installation
steps. This will help you know what to
expect from start to nish.
2. Watch the YouTube video
demonstrating the Connect 3G-X
installation at weboost/us/connect3G-
Xvideo.
3. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
4. Identify the location of your best
available cellular signal. See
instructions that follow.
5. Determine the best installation
locations for your Outside Antenna,
Signal Boost, and Inside Antenna.
Test the function of your Connect
3G-X system before nalizing
installation.
Find the Strongest Cellular Signal
Before you install your Connect 3G-X signal
booster, you must determine the location of
the best available cellular signal. This will
affect the location of your Outside Antenna
and will help you get the best performance
from your Connect 3G-X. You can nd
the strongest signal outside your building,
typically at the highest point available, using
any of the following methods:
1. Best method:
Connect the Outside Antenna to the
Connect 3G-X signal booster, and the
Connect 3G-X to the Inside Antenna.
Have one person outside (on the roof
for best results) rotate the Outside
Antenna with a second person inside
the building near the Inside Antenna
watching the signal strength on a
phone. This allows you to read the
signal strength from nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read. This is more accurate than
Connect 3G-X™
Package Contents
Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
1. Pole mount - 10 mm open-end wrench or adjustable wrench
2. Wall mount - Drill and 3/16 inch bit, Phillips-head screwdriver
Panel Antenna
w/F-Female Connectors
RG6 30’ Coax Cable
w/F-Male Connectors
Required F-Female to N-Male
adapter
Upgrade Option (311155-0630)
AC Power Supply
6V / 2.5A
(Not included with some models)
(859912)
Outside Antenna Kit
50 Ohm Wide Band Antenna
75’ LMR Cable
(314411-40075)
Panel Antenna Kit
Panel Antenna
60’ LMR Cable
(311135-40075)
Wall Mount BracketPole Mount Bracket

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the bar indicator. Go to www.
weboost/us/test-mode-instructions
for help in nding the test mode for
your phone.
b. The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
Cell Tower
R
o
t
a
t
e
c. The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).
R
o
t
a
t
e
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.
2. Good methods:
a. Place calls from several locations
outside your building. As you move
to different locations, note where
you get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for
“cell signal” to nd available apps
for your device.
3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
For additional instructions on nding
the strongest cellular signal, watch
the installation video at: weboost/us/
connect3G-Xvideo.
Installation Details
As you plan your installation, keep the
following guidelines in mind to maximize
your signal strength:
1. Maintain a vertical distance of at least
20 feet or a horizontal distance of at
least 50 feet between the Outside
Antenna to the Inside Antenna.
2. Be sure the Inside Antenna is NOT
facing toward the Outside Antenna.
This creates potential oscillation
or feedback and reduces the
effectiveness of the Connect 3G-X.
3. If you do not know how to mount
hardware or run coax cable through
walls, ceilings and oors, get help
from a weBoost Certied Installer
WAIT 30
SECONDS
Place the inside antenna
directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical or
50 horizontal separation
Outside Directional
Antenna
Inside Panel Antenna

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at www.weboost.com/us/installers
or from a qualied contractor or
electrician.
We recommend you install a Lightning
Surge Protector (859902 sold separately).
Attach the cable from the Outside Antenna
to the surge protector and ground the
surge protector. See diagram on page 10
for more details.
Quick Install
For more detailed instructions on
installation, read the description later in
this guide or watch the video at weboost/
us/connect3G-Xvideo.
NOTE: Create a “soft” install rst by testing
components in your proposed locations
before securing them with hardware.
1. Select a location on the roof of the
building to install the Outside Antenna.
Make sure the antenna is clear of
obstructions that could block the signal
from the nearest cellular tower.
2. Select a location to install the Signal
Booster that is well ventilated and
away from excessive heat, moisture,
and direct sunlight.
3. Select a location for the Inside
Antenna that is in the center of the
area where the signal needs to
be amplied and a minimum of 20
vertical feet or 50 horizontal feet from
the Outside Antenna.
Inside area needing increased signalInside area needing increased signal
Inside Panel
Antenna
Connect 3G-X
Outside Antenna
4. Run the coax cable from the Outside
Antenna to the Signal Booster and
attach it to the connector labeled
“Outside Antenna.” Connect another
coax cable to the connector labeled
“Inside Antenna” and run it to the Inside
Antenna. NOTE: Be careful not to bend
the center pins on the connectors when
securing connections.
5. Once you have ensured all
connections are tight, connect the
Signal Booster to a surge protected
power strip with at least a 1000 Joule
rating to protect your equipment from
power surges and lightning strikes
(See page 10 for information on
lightning protection).
6. If your Connect 3G-X is working
correctly, the lights will be green. If
the lights are orange or red, see the
“Troubleshooting” section starting on
page 6.
Outside Antenna Installation
1. Select a location on the roof or an
outside wall where the Outside Antenna
can be mounted without obstruction
(at least three feet of clearance in all
directions) and with at least 20 feet
of vertical or 50 feet of horizontal
separation from the Internal Antenna.
2. After connecting the coax cable to the
antenna, run it underneath the down
side of your roof’s ashing if mounted
on the roof. Tip: Often you can follow
the route used by satellite TV cables.
If you attach the Outside Antenna to a
wall, run the cable along the outside
of the wall to the area where you want
the cable to appear on the inside of
the building, then drill a hole through
the wall where the cable will enter
the building. Caution: Before drilling
holes for the cable, be sure there are
no electrical outlets, wiring, sewer,
or water pipes you could puncture or
sever.
3. Seal any holes with silicone, cable
bushings or other waterproof sealant.
Inside Antenna Installation
1. Select a location in the center of
the area where you want cellular
signals improved to mount the Inside
Antenna. If you have multiple rooms
with poor signal, you may need
multiple Inside Antennas. These
can attach to the Signal Boost by
using a splitter (sold separately).
Contact Wilson Electronics for more
information.
2. Ensure a minimum of 20 feet vertical
or 50 horizontal feet separation from
the Outside Antenna.

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4. If you know that only one frequency
band (800 MHz or 1900 MHz) is
available in your coverage area,
reduce the gain control on the
frequency band that is NOT in use
to the lowest setting. This will reduce
power consumption of the Signal
Booster.
For illustrations of these installation steps,
view the install video at weboost.com/us/
connect3G-Xvideo.
Troubleshooting &
Understanding Lights
The Home 4G includes four indicator
lights, one for each band (see FAQ for
explanation of MHz bands). Each indicator
light will either be green, orange or red.
Green indicates that the booster is
powered and operating at maximum
gain.
Solid Red indicates that the booster
has shut off on the associated
frequencies to prevent oscillation
(feedback).
Solid Orange indicates that the
booster has shut off on the associated
frequencies due to close proximity of
a cell tower.
Green/Orange Blinking indicates
that the booster is operating at a
reduced gain due to close proximity of
a cell tower.
Green/Red Blinking indicates that
the booster is operating at a reduced
gain to prevent oscillation (feedback).
Note: All red light issues must be resolved
before orange light issues.
3. Inside Antennas can be mounted
above ceiling drywall, on a ceiling
inside a room, or on a wall inside a
room. Ensure the Inside Antenna
is facing AWAY from the Outside
Antenna to avoid oscillation
(feedback).
4. Use the mounting hardware included
in the package to secure the Inside
Antenna to the selected location.
Signal Booster Installation
1. Select a location for the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and
well ventilated. The enclosure must
NOT be air tight. Also, be sure the
location is near a power source.
2. Connect the cables to the Signal
Booster from the Outside Antenna and
Inside Antenna at the designated ports.
3. Do NOT connect the Signal Booster
to the power source until all cables
are connected.
Powering Up The Signal
Booster
1. Ensure the cables to both the Outside
Antenna and Inside Antenna are
securely connected before powering
up the Signal Booster.
2. Plug the power supply into the Signal
Booster input marked “POWER” and
then into a surge protector power strip
with a minimum 1000 Joule rating.
!
3. The lights on the Signal Booster
should remain green. If the
lights are red or orange, see the
“Troubleshooting” section on page 6.

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Fixing Red Light Issues
If one or more lights on the Signal Booster
are red:
1. Make sure all connections are tight.
2. Increase the distance between the
outside antenna and the inside
antenna, by moving them horizontally
and/or vertically farther apart until the
light(s) change to green.
3. Follow the same steps for a green/red
blinking light until the light goes solid
green.
4. If more separation is not possible and
the coverage of the booster is too
small with a green/red blinking light
indicating reduced gain, contact the
weBoost Customer Support Team for
assistance: 866-294-1660.
Lights Off
If one or more of the lights on the Signal
Booster are off verify power to your surge
protected power strip.
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video at
weboost.com/us/connect3G-Xvideo.
Additional FAQ:
What hours can I contact tech support?
Customer Support can be reached from
7:00am to 6:00pm MST, by calling
(866-294-1660), or by email, at
[email protected]
How does weather affect the
performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or
other precipitation) creates an effective
lter to cellular signal. In times of
heavy precipitation, you may see less
performance.
What’s the difference between the 800
MHz and the 1900 MHz bands? How do
I know which MHz band my cell phone
uses?
The Connect 3G-X works with all major
North American cellular providers on
the 800 & 1900 MHz frequencies.
Traditionally, 800/1900MHz are associated
with voice and 3G data; while 700MHz
and 1700/2100MHz are associated
with 4G data. For more detail, refer to
wirelessadvisor.com.
Carrier Frequency Use
We recommend visiting www.
wirelessadvisor.com (United States)
or http://bit.ly/1mQf2Gl (Canada) for
information regarding the frequency band
used by your cell service provider in a
specic geographical location.

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INSIDE ANTENNA EXPANSION KITS
Kit 309900-50N
2- Wall Panel antennas
1- 50 ohm 3-Way Splitter
Kit 309905-50N
3 - Wall Panel Antennas
3- 2-Way 50 Ohm Splitters
Kit 309902-75F
2 - Wall Panel Antennas
1-3-Way 75Ohm Splitter
Kit 309903-75F
3 - Wall Panel Antennas
3- 2-Way 75Ohm Splitters
Kit 309904-75F
1 - Wall Panel Antenna
1- 2-Way 75 Ohm Splitter
Kit 301213
Desktop Antenna w/ 5’ RG174
INSIDE ANTENNAS
Kit 301121-40010
50 Ohm Dome Antenna
10’ LMR400
Kit 301151-0610
75 Ohm Dome Antenna
10’ RG6 Cable
Kit 311155-0630
75 Ohm Wall Mount Panel Antenna
30’ RG6 Cable
Kit 311135-5820
50 Ohm Wall Mount Panel Antenna
20’ RG58 Cable
Kit 311135-40060
50 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 301151-1110
75 Ohm Dome Antenna
10’ RG11 cable
Kit 311155-1150
75 Ohm Wall Mount Panel Antenna
50’ RG11 Cable
Kit 311155-40060
75 Ohm Wall Mount Panel Antenna
60’ LMR400 Cable
Kit 304412-40010
50 Ohm 4G Dome Antenna
10’ Wilson400 Cable
Kit 304412-5810
50 Ohm 4G Dome Antenna
10’ RG58 cable
Kit 304419-1110
75 Ohm 4G Dome Antenna
10’ RG 11 cable
Kit 304419-17410
75 Ohm 4G Dome Antenna
10’ RG174 cable
*May need separate adapter
Kit 304419-0610
75 Ohm 4G Dome Antenna
10’ RG6 cable
50 OHM OUTSIDE ANTENNA KITS
Kit 314453-5825
50 Ohm Pole Mount Panel Antenna
25’ RG58 Cable
Kit 314411-5825
50 Ohm Wide Band Directional
25’ RG58 Cable
Kit 301111-5850
Yagi Directional Antenna
50’ RG58 Cable
Kit 311129 – 5840
800 MHz Yagi Directional
40’ RG58 Cable
Kit 311203-5820
Omni-Directional Antenna
20’ RG58 Cable
Kit 311124-5830
1900 MHz Yagi Antenna
30’ RG58 Cable
Kit 314411-40075
50 Ohm Wide Band Directional
75’ LMR400 Cable
Kit 311203-40020
Omni-Directional Antenna
20’ LMR400 Cable
Kit 301111-400170
Yagi Directional w/ N-Female
170’ LMR400
Kit 311124 – 400100
1900 MHz Yagi Directional
100’ LMR400 Cable
Kit 311129-400100
800 MHz Yagi Antenna
100’ LMR400 Cable
Kit 314453-40075
50 Ohm Pole Mount Panel Antenna
75’ LMR400 Cable
Kit 304422-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304422-5810
50 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
Kit 304422-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
*May need separate adapter
Mini-Mag
301126 w/ 12.5 RG174 cable- SMA
75 OHM OUTSIDE ANTENNA KITS
Kit 301111 – 0675
Yagi Directional Antenna
75’ RG6 Cable
N-Male to F-Female adapter
Kit 311201-0620
Omni Directional w/ F-Female
20’ RG6 Cable
Kit 311129-0660
800 MHz Yagi Directional
60’ RG6 Cable
N-Male to F-Female adapter
Kit 311124-0650
1900 MHz Yagi Directional
50’ RG6 Cable
N-Male to F-Female adapter
Kit 314473 -0640
75 Ohm Pole Mount Panel Antenna
RG6 Cable
Kit 314475 – 0630
75 Ohm Wide Band Directional
30’ RG6 Cable
Kit 311141 - 0620
75 Ohm Grey Brick Antenna
20’ RG6 Cable
Kit 301111 – 11140
Yagi Directional Antenna
140’ RG11 Cable
N-Male to F-Female adapter
Kit 311201-1120
Omni Directional w/ F-Female
20’ RG11 Cable
Kit 311129-11110
800 MHz Yagi Directional
110’ RG11 Cable
N-Male to F-Female adapter
Kit 311124-1180
1900 MHz Yagi Directional
80’ RG11 Cable
N-Male to F-Female adapter
Kit 314473 -1175
75 Ohm Pole Mount Panel Antenna
75’ RG11 Cable
Kit 314475 – 1175
75 Ohm Wide Band Directional
75’ RG11 Cable
Kit 311141 - 1120
75 Ohm Grey Brick Antenna
20’ RG11 Cable
Kit 304421-1120
75 Ohm 4G Omni Antenna
20’ RG 11 cable
Kit 304421-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
*May need separate adapter
Kit 304421-0610
75 Ohm 4G Omni Antenna
10’ RG6 cable
Kit 304421-5810
75 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter

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Notes:
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Lightning
Surge Protector
(sold separately)
To Outside
Antenna
To Signal Booster
Ground Wire
(not included)
!RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR
(SOLD SEPARATELY)
INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL
BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE
SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED.
#859992-75 OHM MAY BE PURCHASED AT WWW.WEBOOST.COM OR BY
CALLING 800-204-4104.
Safety Guidelines
WARNING: To uphold compliance with network protection standards, all active cellular devices must maintain
at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation
distance from desktop antennas.
WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the
cell phone.
WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product
may damage your equipment.
WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment
(less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject
to temperatures in excess of that range.
WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate
for calls served by using this device.
This is a CONSUMER device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or
modifications not expressly approved by weBoost could void the authority to operate this equipment.

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Signal Booster Specifications
Connect 3G-X™
Model Number 472005
Connectors F-Female
Antenna Impedance 50 Ohms
Frequency 824-894 MHz / 1850-1990 MHz
Passband Gain (nominal) 800 MHz
Band 5
60.3
1900 MHz
Band 2
60.4
20 dB Bandwidth (MHz) 800 MHz
Band 5
1900 MHz
Band 2
Typical
Maximum
40.8
41.1
74.7
75.0
Power output for single cell phone (dBm) 800 MHz
Band 5
1900 MHz
Band 2
Uplink
Downlink
24.9
-2.2
22.5
-2.1
Power output for multiple received channels
(Uplink) dBm
No. Tones
800 MHz
Band 5
1900 MHz
Band 2
224.8 20.2
321.3 16.7
418.8 14.2
516.9 12.3
615.3 10.7
Power output for multiple received channels
(Downlink) dBm
No. Tones
800 MHz
Band 5
1900 MHz
Band 2
21.3 3.5
3-2.2 -0.1
4-4.7 -2.6
5-6.6 -4.5
6-8.2 -6.1
Noise Figure (typical downlink/uplink) 3 dB nominal / 6 dB nominal
Isolation > 90 dB
Power Requirements AC / DC 6V, 2.5A, w/2.5x5.5mm Jack
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the
rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This
power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The
Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for ve minutes, it
will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power
off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (ve) such automatic restarts, any problematic
bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained
by the Signal Booster’s microprocessor.

Disclaimer:The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed
by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.
3301 East Deseret Drive, St. George, UT 84790
web: www.weboost.com email: [email protected]
phone: [phone] local: 435-673-5021 fax: [phone]
2-Year Warranty
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of
purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated
proof of purchase and a Returned Material Authorization (RMA) number supplied by weboost. weBoost
shall, at its option, either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Customer Support at 1-866-294-1660.
Copyright © 2015 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
111280_Connect3G-X_RevFCC_06-30-16