ZENEC E GO - MAP UPDATE SERVICE Technical manual

The Naviextras Business Scope:
Naviextras is the “direct-to-end-user” navigation content online update service partner of ZENEC. This dedica-
ted online update service has been developed and specifically tailored to server end users, allowing to select and
purchase current map data and other add-on’s, to be installed on any ZENEC navigation device.
This “direct-to-user” business model is very cost effective, which manifests itself in attractively priced update
content, that is always up to date and conveniently accessible online.
www.zenec.naviextras.com
Customer Support at Naviextras:
With this business model in place, i.e with ZENEC not involved in handling or processing of online update content,
any kind of end-user support is provided by Naviextras support team directly.
If you encounter a problem during the download or the installation of an update content you have selected, please
contact the Naviextras support center as follows:
https://zenec.naviextras.com/shop/portal/support
Updating map content of your ZENEC device:
To get an overview of the latest content available for your ZENEC navigation device, click on the following link:
www.zenec.naviextras.com
WWW.ZENEC.COM
ZENEC MAP UPDATE SERVICE
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Download of navigation content:
To purchase and download content available for your ZENEC navigation device, you need:
IA user account on Naviextras
IAccess to a broadband internet connection (with a download speed of at least 1MB/s).
IA computer or notebook with a free USB port and either Windows XP/Vista Operating System.
Model specific instructions or guidelines how to update navigation content can be found on the respective sup-
port page for each ZENEC navigation device, under the following link:
www.zenec.com
Available content for ZENEC on Naviextras
IMap updates free of charge (“30 days last map guarantee”) for new map content to go online, up to
30 days after purchase and activation of your ZENEC naviceiver hardware via GPS signal or Naviextras
log-in - for any ZENEC naviceiver model becoming available in December 2009 or later.
IMonthly special sales of selected content, for example for Full Europe map bundles with map data*
IYearly full Europe map subscriptions*
IMaps an more, take advantage of maps for selected countries
IRegional maps at very competitive pricing
IAdditional 3D Citymap and 3D Landmark content
ISpeed Cam updates
ITele Atlas Bugfixes free of charge
* Offered content varies depending on Naviextras
Tele Atlas Map Corrections (only for Western Europe):
ZENEC deploys Teleatlas map data for nav guidance in the Western Europe territory. If you want to report map
changes, inconsistencies of routing or other guidance related issues, please contact TeleAtlas Mapinsight directly.
You will receive direct feedback for any claims reported:
http://mapinsight.teleatlas.com/mapfeedback/index.php
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