ZETRON 360 User manual

Model 360 Radio Remote
Instruction Manual for Kenwood Radios
025-9459E

Software License
The Zetron software described in this manual is subject to the terms and conditions of Zetron’s Software License
Agreement, a copy of which is contained on the product distribution media or otherwise provided or presented to buyer.
Installation and/or use of the Zetron software constitutes acceptance of Zetron’s Software License Agreement.
Limited Warranty
Buyer assumes responsibility for the selection of the Products and Services to achieve buyer's or its customer’s intended
results and for the results obtained from the Products and Services. If buyer has provided Zetron with any requirements,
specifications or drawings, or if Zetron provides buyer with such materials, such materials are provided solely for buyer’s
convenience and shall not be binding on Zetron unless agreed contractually by Zetron. UNLESS AGREED
CONTRACTUALLY BY ZETRON, ZETRON DOES NOT WARRANT THAT THE PRODUCTS OR SERVICES WILL
MEET BUYER'S OR ITS CUSTOMER’S REQUIREMENTS OR SPECIFICATIONS OR THAT OPERATION OF THE
PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE. SUBJECT TO THE LIMITATIONS SET FORTH
BELOW, Zetron warrants that all Zetron Products and Services will be free from material defects in material and
workmanship for one year from date of shipment or performance of the Services (except where indicated otherwise in the
Zetron Price Book). For buyer’s convenience, Zetron may purchase and supply additional items manufactured by others. In
these cases, although Zetron’s warranty does not apply, buyer shall be the beneficiary of any applicable third party
manufacturer’s warranties, subject to the limitations therein. Zetron's warranty covers parts and Zetron factory labor. Buyer
must provide written notice to Zetron within the warranty period of any defect. If the defect is not the result of improper or
excessive use, or improper service, maintenance or installation, and if the Zetron Products or Zetron Accessories have not
been otherwise damaged or modified after shipment, AS ZETRON'S SOLE AND EXCLUSIVE LIABILITY AND
BUYER'S SOLE AND EXCLUSIVE REMEDY, Zetron shall either replace or repair the defective parts, replace the Zetron
Products or Zetron Accessories, reperform the Services or refund the purchase price, at Zetron's option, after return of such
items by buyer to Zetron. Shipment shall be paid for by the buyer. No credit shall be allowed for work performed by the
buyer. Zetron Products or Zetron Accessories which are not defective shall be returned at buyer's expense, and testing and
handling expense shall be borne by buyer. Out-of-warranty repairs will be invoiced at the then - current Zetron hourly rate
plus the cost of needed components. THE FOREGOING WARRANTY AND THE THIRD PARTY MANUFACTURER'S
WARRANTIES, IF ANY, ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED, IMPLIED OR
ARISING UNDER LAW, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
Zetron makes no representation with respect to the contents of this document and/or the contents, performance, and function
of any accompanying software. Further, Zetron reserves the right to revise this document or the accompanying software and
to make changes in it from time to time without obligation to notify any person or organization of such revisions or changes.
This document and any accompanying software are provided “As Is.” ZETRON SHALL NOT UNDER ANY
CIRCUMSTANCES BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE ARISING OUT OF OR CONNECTED WITH BUYER’S
PURCHASE OR USE OF ZETRON PRODUCTS, ZETRON ACCESSORIES OR ZETRON SERVICES. IN NO EVENT
SHALL ZETRON’S LIABILITY (WHETHER FOR NEGLIGENCE OR OTHER TORT, IN CONTRACT OR
OTHERWISE) EXCEED THE PRICE PAID TO ZETRON FOR THE ZETRON PRODUCTS, ZETRON ACCESSORIES
OR ZETRON SERVICES.
IP networks by their nature are subject to a number of limitations, such as security, reliability, and performance. Anyone
using non-dedicated IP networks, such as shared WANs or the Internet, to connect to any Zetron Products or systems should
consider and is responsible for these limitations.
© Zetron, Inc. All rights reserved. This publication is protected by copyright; information in this document is subject to
change without notice. Zetron and the Zetron logo are registered trademarks of Zetron, Inc. Other company names and
product names may be trademarks or registered trademarks of their respective owners. This publication may not be
reproduced, translated, or altered, in whole or in part, without prior written consent from Zetron, Inc.

3
Regulatory Compliance
FCC Class A User Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
EMC Compliance Standards
This product meets the requirements of the standards listed below.
•FCC Part 15 – Radiated & Conducted Emissions (USA)ICES-003 – Radiated & Conducted Emissions (Canada)
Regulatory Compliance Markings
Product Certification Markings:
•FCC Part 15 (USA)
Safety Summary
Warning! For your safety and the protection of the equipment, observe these
precautions when installing or servicing Zetron equipment.
•Follow all warnings and instructions marked on the equipment or included in documentation.
•Only technically qualified service personnel are permitted to install or service the equipment.
•Be aware of and avoid contact with areas subject to high voltage or amperage. Because some
components can store dangerous charges even after power is disconnected, always discharge
components before touching.
•Never insert objects of any kind through openings in the equipment. Conductive foreign
objects could produce a short circuit that could cause fire, electrical shock, or equipment
damage.

4 025-9459E
•Remove rings, watches, and other metallic objects from your body before opening equipment.
These could be electrical shock or burn hazards.
•Ensure that a proper electrostatic discharge device is used, to prevent damage to electronic
components.
•Do not attempt internal service of equipment unless another person, capable of rendering aid
and resuscitation, is present.
•Do not work near rotating fans unless absolutely necessary. Exercise caution to prevent fans
from taking in foreign objects, including hair, clothing, and loose objects.
•Use care when moving equipment, especially rack-mounted modules, which could become
unstable. Certain items may be heavy. Use proper care when lifting.
Change List for Rev E, 31 Dec 2011
•Updated the Regulatory Compliance section in the front matter.
•Added radio specific programming instructions for the following radio sets:
•TK-x80 Series Radio Programming on page 15
•TK-x180 Series Radio Programming on page 16
•NX-700/NX-800 Radio Programming on page 22
•Added procedures for installing the Dosbox work-around on Windows XP and
Windows 7 machines in order to support running the DOS-based Model 360
programming software. See Installing the Programming Software on page 40.

Contents
5
Contents
Introduction.......................................................................................................9
Overview ................................................................................................................................ 9
System Features.................................................................................................................. 10
Model 360 Options...............................................................................................................10
Typical Configuration ...........................................................................................................11
Installation.......................................................................................................13
Introduction .......................................................................................................................... 13
Required Equipment .................................................................................................... 13
Installation Steps.......................................................................................................... 14
Radio Programming.............................................................................................................14
TK-x80 Series Radio Programming ............................................................................. 15
TK-x180 Series Radio Programming ........................................................................... 16
NX-700/NX-800 Radio Programming ..........................................................................22
System Components Configuration..................................................................................... 28
Radio Configuration ..................................................................................................... 28
Radio Connections....................................................................................................... 29
Radio Interface Configuration ...................................................................................... 29
Remote Configuration .................................................................................................. 30
System Components Installation and Connection............................................................... 32
In-Building Wiring.........................................................................................................32
TK-X80 Radio Interface Connections .......................................................................... 33
TK-X180 Radio Interface Connections ........................................................................ 33
NX-x00 Radio Interface Connections .......................................................................... 34
Remote Connections ................................................................................................... 34
Wall Mounted Remote .................................................................................................37
System Initialization ............................................................................................................. 38
Power-Up .....................................................................................................................38
Transmit Level Check .................................................................................................. 38
Programming...................................................................................................39
Introduction .......................................................................................................................... 39
Requirements....................................................................................................................... 39
Setup.................................................................................................................................... 40
Installing the Programming Software........................................................................... 40

Model 360 Radio Remote
6 025-9459E
Configuring the Programming Software ...................................................................... 46
Connecting the Programming Adapter ........................................................................ 46
Placing the Radio Interface into Program Mode ......................................................... 46
Programming....................................................................................................................... 47
Using the Programming Software ............................................................................... 47
Ending the Programming Session............................................................................... 47
Menus.................................................................................................................................. 48
File Menu..................................................................................................................... 48
Edit Menu .................................................................................................................... 49
Device Menu................................................................................................................ 52
Setup Menu ................................................................................................................. 52
Help Menu ................................................................................................................... 53
Operation ........................................................................................................ 55
Introduction.......................................................................................................................... 55
Remote Controls .................................................................................................................56
Programmable Function Keys ..................................................................................... 56
12-Key Keypad ............................................................................................................ 57
I'CM Key ...................................................................................................................... 57
Mute Key ..................................................................................................................... 57
Pvcy Key...................................................................................................................... 57
TX Key & Handset PTT Bar ........................................................................................ 57
Handset Hookswitch.................................................................................................... 58
Volume Knob ............................................................................................................... 58
Remote Indicators ...............................................................................................................58
System & Group .......................................................................................................... 58
Text Alias..................................................................................................................... 58
LCD Icons.................................................................................................................... 58
TX, OPT and Busy LEDS ............................................................................................ 59
Remote Features.................................................................................................................59
Intercom Mode............................................................................................................. 59
Mute............................................................................................................................. 60
Privacy Mode............................................................................................................... 60
Supervisor ................................................................................................................... 61
Supervisor Takeover ................................................................................................... 61
Instant Calls................................................................................................................. 61
Radio Hookswitch........................................................................................................ 61
Off-hook Speaker Revert & Off-hook Speaker Mute................................................... 62
Adjacent Deskset Muting............................................................................................. 62
Transmit Time out Timer ............................................................................................. 62
Line Check................................................................................................................... 63
Audio Accessories...............................................................................................................63
Desk Microphone......................................................................................................... 63
External Amplified Speaker ......................................................................................... 63
Headset ....................................................................................................................... 63
Footswitch ................................................................................................................... 64
Recorder...................................................................................................................... 64
Troubleshooting and Repair ......................................................................... 65
Introduction.......................................................................................................................... 65
Service Hints ....................................................................................................................... 66

Contents
7
Software Upgrades .............................................................................................................. 67
System Programming ..................................................................................................67
Installing New EPROMS .............................................................................................. 67
Assembly Drawings ............................................................................................................. 68
Specifications..................................................................................................71
General System Specifications............................................................................................ 71
Model 360 Remote to Radio Interface Connection.............................................................. 72
Audio Interface..................................................................................................................... 72
General Remote Specifications ........................................................................................... 72
General Radio Interface Specifications ............................................................................... 73
Options................................................................................................................................. 73
Index ................................................................................................................75

Model 360 Radio Remote
8 025-9459E

Overview
9
Introduction
Overview
The Model 360 Radio Remote system allows a user to operate a remote Kenwood
TK-780, TK-880, TK-980, TK-981, TK-7180, TK-8180, NX-700, or NX-800 mobile
radio. The system passes transmit and receive audio and provides access to radio
functions. The Zetron system includes one or more Model 360 Radio Remotes and a
Model 360 Radio Interface.
Figure 1. Model 360 Radio Remote and Radio Interface

Introduction
10 025-9459E
System Features
•Extended local remote control of Kenwood TK-780, TK-880, TK-980, TK-981,
TK-7180, TK-8180, NX-700, and NX-800 radios
•Radio controls and indicators represented on the Model 360 Remotes with a
comfortable, easy-to-use keypad layout
•12 programmable function keys plus a DTMF keypad for access to more radio
features
•Instant Calls allow the radio to be sent to a pre-set system and group with a single
keystroke
•Alpha-numeric text aliases for each group, up to 16 characters long
•All radio progress tones passed to the remotes
•Up to 25 remotes allowed to control a single radio
•Muting of parallel remotes by using privacy mode
•Intercom function between remotes without keying the radio
•Electret microphone and Transmit key for speaker-phone style operation
•Handset with PTT switch and hook switch speaker mute
•Connections provided for an optional desk microphone, headset, external
amplified speaker, and external recording device
•AGC (automatic gain control) on both transmit and receive audio
•Volume knob control of both front panel speaker and handset earpiece
•Supervisor takeover output
•Modular connectors and pre-set levels for easy installation
•Desk or wall mounting
Model 360 Options
•The programming kit (Part No. 950-0152) allows system parameters, function
keys, and text aliases to be configured from a computer. The kit consists of an
interface cable, adapter, and programming software.
•The headset interface box (Part No. 950-9674) provides an interface to replace
the handset with a headset for hands-free communication.
•Connections are provided for a desk microphone (Part No. 950-9987 or similar),
an external amplified speaker, recorder, headset (Part No. 950-0030, 950-0031,
950-0032, 950-0033, or similar) and footswitch PTT (Part No. 950-9102).
•Two different wall transformers are available to power the remotes: 115 V, 60 Hz
(Part No. 815-9033) and 220 V, 50 Hz (Part No. 815-9028).

Typical Configuration
11
Typical Configuration
A system consists of a radio, a radio interface, and one or more remotes. Up to twenty-
five remotes can be connected in parallel to control a single radio via a radio interface.
Each remote can be located up to 2000 feet from the radio. Remotes connect to the radio
interface with three pairs of in-building twisted wire. The radio interface is co-located
with the radio and connects to the radio’s KCT-19 cable.
Figure 2. Typical System Configuration

Introduction
12 025-9459E
Installation is simple because the audio levels come pre-set from the factory.
Furthermore, maintenance and repair are minimized because of the advanced
microprocessor circuitry used in the design of these products.

Introduction
13
Installation
Caution! This equipment generates, uses, and can radiate radio
frequency energy. If not installed and used in accordance
with the instruction manual and commonly used radio
practices, it may cause interference to radio
communications. The Model 360 Radio Remote system
should be installed by personnel experienced with remotes
and radio systems.
Introduction
Figure 3 shows a typical system installation. A modular cable connects the radio
interface to a telephone wall jack. In-building telephone wiring connects the wall jack to
a punchdown block in a central location. In-building telephone wiring also runs from this
punchdown block to wall jacks near the locations of the remotes. Finally, modular cables
connect the remotes to the wall jacks, completing the circuit. Remotes can sit on a desk or
be mounted on a wall.
Required Equipment
Common hand tools are required to install the system. Additional tools may be needed to
install in-building telephone wiring to the punchdown block and jacks.

Installation
14 025-9459E
Figure 3. Typical System Installation
Installation Steps
Installation of the Model 360 Radio Remote system is done in three phases:
•Program the radios
•Configure system components
•Install and connect system components
•Initialize the system
Before beginning installation, read all of this section and the Operations section to
become familiar with the components, the system functions, and how different settings
interact. Decide which system functions will be enabled on each remote. For example,
which remotes will be supervisors? Familiarity with the function and operation of the
system will make the installation easier and more efficient.
Radio Programming
This section covers using the appropriate version of Kenwood-supplied radio
programming software to configure the settings in the radio to be interfaced to the Zetron
Model 360 radio remote system.
•TK-x80 Series Radio Programming on page 15
•TK-x180 Series Radio Programming on page 16
•NX-700/NX-800 Radio Programming on page 22

Radio Programming
15
TK-x80 Series Radio Programming
Note When configuring a radio, the technician should start by setting
the radio to its default values and then change/verify the
parameters specifically mentioned in this manual.
The settings called out in the manual are required. Those
settings not mentioned should be left at their default values. This
will give you a basic configuration that is known to work.
Note Due to differences in various versions of the radio programming
software, some settings may have slightly different names and
may be located in different windows or tabs than those shown
here. The specific software shown here is “KPG-49D” v4.01.
To configure TK-x80 series radio programming for basic settings:
1. Bring the external microphone input to the radio’s KCT-19 cable by removing
R94 and shorting across the pads of R24 in the radio.
2. Install the KCT-19 cable according to the directions in the Kenwood installation
manual. Be sure to plug connector Eon the KCT-19 cable into CN4 in the radio.
3. Using the radio’s configuration software, set the following parameters for proper
use with the Model 360 Radio Interface Module.
4. In the Optional Features menu:
•COM1 = Data

Installation
16 025-9459E
5. In the Fleetsync Menu:
Note A Fleetsync ID must be programmed into the radio to make it
respond correctly to commands.
•Emergency Status Response = None
•Status Message Stack = No
•Caller ID Stack = No
•Status Message Serial Output = Yes
•Unit ID Serial Output = Yes
•Caller ID Display = No
TK-x180 Series Radio Programming
These instructions provide the installer and user with a straightforward guide to getting
the radio and the Model 360 functional with basic settings. From these working settings,
advanced settings and fine-tuning can be accomplished later according to customer
requirements.
Note When configuring a radio, the technician should start by setting
the radio to its default values and then change/verify the
parameters specifically mentioned in this manual.
The settings called out in the manual are required. Those
settings not mentioned should be left at their default values. This
will give you a basic configuration that is known to work.
Note Due to differences in various versions of the radio programming
software, some settings may have slightly different names and
may be located in different windows or tabs than those shown
here. The specific software shown here is “KPG-89D” v1.60.

Radio Programming
17
The following list identifies the major differences between a TK-x80 and TK-x180
installation. If you are already familiar with TK-x80 installation, this list can help you
prepare for TK-x180 installation.
•TK-x180 radios do not have a dedicated external PTT line. This function must be
defined and assigned to one of several possible programmable AUX I/O pins on
the DB-25 connector. This function and pin assignment must be made to pin #13.
This pin is also that configured for the PTT line in the custom cable supplied by
Zetron (part number 709-7823). Please ensure these match in the radio
programming software.
•When using the TK-x180 in a system employing the PassPort trunking protocol,
it is highly recommended that the receive voice audio delay in the Model 360 be
enabled. When the delay in the Model 360 is disabled, it is possible for the FSK
burst identifying the radio transmitting to disrupt the voice audio as much as two
seconds into the call.
Figure 4: TK-x180 Radio Transceiver Rear Panel
To configure TK-x180 radio programming for basic settings:
1. In the Zone menu:
a. A channel pair must first be defined in the radio. Create a Zone and assign
the number and name.
b. Define the Zone Type (Conventional Group, Trunking System, or PassPort
System).
2. In the Channel Edit menu:
a. Enable PTT ID by selecting BOT, EOT, or Both.
b. Set Optional Signaling to None.

Installation
18 025-9459E
3. Since there is a likelihood that a microphone may not be attached to the
transceiver when installed with an Model 360, you must ensure that no radio
functions affecting Model 360 or FleetSync operation would be inadvertently
disabled:
a. Click Edit, Optional Features, Common-Page 1.
b. Enable Off-hook Decode.
By enabling this, the transceiver opens the squelch by matching the QT/DQT
signaling depending on the Audio Control settings and regardless of the Mic
Hook On/Off status. This is important if using QT (CTCSS) or DT (DCS);
otherwise the radio would not unsquelch if a signal was present and the hand
microphone were removed or not grounded in its hanger.

Radio Programming
19
Note Although scanning can be remotely started and stopped using
the Model 360, please be aware that the console user will not
know the identity of the channel that scanning stops at, as this is
not reported back via the Model 360. Should you wish to use
scanning, remember the Off Hook Setting also applies to this
function and its proper operation. In the Scan Information
Menu, ensure that “Off-hook Scan” is selected.
4. In the Common-Page 3 menu:
a. Set PTT ID Type to FleetSync.
b. Set the function assignment for COM Port 0 to None.
c. Set the function assignment for COM Port 1 to None.
d. Assign Com Port 2 to Data with the Polarity set to Normal. Defining the
COM ports ensures that the radio can communicate with the Model 360
using RS-232 via its DB-25 connector.

Installation
20 025-9459E
Tip Details regarding the use and interaction of the port settings for
COM 0, 1, and 2 are discussed in the radio’s programming
manual and can be accessed by clicking Help.
5. In the FleetSync Menu, under the General 1 Submenu:
a. Define the radio’s own Fleet ID.
b. Define the radio’s own Individual ID.
c. Set Emergency Status Response to None.
d. Set PC Interface Protocol to Ver.1.
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