Zhejiang NVR200 series User manual

NVR200/300/500 Series
Network Video Recorders
User Manual
Manual Version: 100-20140730
Zhejiang Uniview Technologies Co., Ltd.

© 2014, Zhejiang Uniview Technologies Co., Ltd. and its licensors
All Rights Reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Zhejiang Uniview Technologies Co., Ltd.
Notice
The information in this manual is subject to change without notice. Every effort has been made in the
preparation of this manual to ensure accuracy of the contents, but all statements, information, and
recommendations in this manual do not constitute the warranty of any kind, express or implied.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be observed.
Preface
Audience
This manual is intended for:
Surveillance system planners
Field technical support and servicing engineers
Software installation, configuration, and servicing administrators
Product users
Precautions
If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble
occurs, you might be required to take corrective actions.
Do not remove the dismantlement-preventive seal from the chassis cover of the device without
permission. If you want to open the chassis, contact the local agent of our company for help.
Otherwise, we shall not be held liable for any consequence caused thereby.
Make sure the device is sturdy and well grounded and meets heat dissipation and lightning protection
requirements. Avoid vibration when using the device.
Provide a stable and compliant power supply before powering on the device.
Before performing the verification (refer to section “Check Before Power-On”), make sure that the
power is disconnected, for fear of bodily injury or equipment damage caused by incorrect cable
connection.
Power interruption may cause hard disk damage or abnormal functions. To shut down the device,
strictly follow the instructions. If power interruption often occurs, configure an uninterrupted power
supply (UPS).

Safety and Compliance Information
Conventions Used Symbol
The symbols in this chapter are shown in the following table. They are used to remind the reader of the
safety precautions during equipment installation and maintenance.
Safety
Symbol
Description
Generic alarm symbol: To suggest a general safety concern.
ESD protection symbol: To suggest electrostatic-sensitive equipment.
Electric shock symbol: To suggest a danger of high voltage.
Safety Information
WARNING!
Installation and removal of the unit and its accessories must be carried out by qualified personnel. You
must read all of the Safety Instructions supplied with your equipment before installation and operation.
Warnings:
If the product does not work properly, please contact your dealer or the nearest service center. (We
shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)
To reduce the risk of fire or electrical shock, do not expose this product to rain or moisture.
This installation should be made by a qualified service person and should conform to all the local
codes.
Please install blackouts equipment into the power supply circuit for convenient supply interruption.
The separate earthing terminal must be permanently connected to earth.
For AC supplied model: The plug-socket combination must be accessible at all times as it serves as the
main disconnecting device.
Before the power cable is installed or removed, the power must be turned off.
To avoid heat accumulation, good ventilation is required for a proper operating environment.
Improper use or replacement of the battery may result in hazard of explosion. Please use the
manufacturer recommended battery type.

Caution: Fiber optic ports –optical safety.
Never look at the transmit laser while the power is on. Never look directly at the fiber ports and the fiber
cable ends when they are powered on.
Caution: Use of controls or adjustments to the performance or procedures other than those specified
herein may result in hazardous laser emissions.
Regulatory Compliance
FCC Part 15
This equipment has been tested and found to comply with the limits for digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
LVD/EMC Directive
This product complies with the European Low Voltage Directive 2006/95/EC and EMC Directive
2004/108/EC.
WEEE Directive–2002/96/EC
The product this manual refers to is covered by the Waste Electrical & Electronic Equipment (WEEE)
Directive and must be disposed of in a responsible manner.

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Contents
1 Before You Start································································································································1
Front View, Indicators, and Buttons ··········································································································1
Front View ··········································································································································1
Indicators············································································································································2
Panel buttons ·····································································································································3
User Login ··················································································································································5
Man-Machine Interface ····························································································································· 5
How to Use the Man-Machine Interface ···································································································6
How to Use the Remote Control················································································································7
How to Use the Mouse ······························································································································8
2 Initial Configuration ··························································································································9
Before Power-On ·······································································································································9
Power-On Wizard·······································································································································9
Adding IPCs ··············································································································································15
Adding IPCs by Quick Search ············································································································16
Adding IPCs in the Manner of Customization ··················································································19
Deleting IPCs·····································································································································20
Configuring Channel Parameters ·············································································································20
Configuring Camera··························································································································21
Configuring Audio and Video············································································································24
Configuring Encoding ·······················································································································25
Configuring OSD ·······························································································································26
Configuring ROI ································································································································29
3 Preview ···········································································································································30
Man-Machine Interface Output···············································································································30
Automatic Detection ························································································································30
Manual Configuration ······················································································································30
States in the Preview Window ·················································································································31
Pane Toolbar in the Preview Window ·····································································································32
Right-Click Menu in the Preview Window ·······························································································33
Auto-Switch Operations Example ············································································································34
Preview Capturing····································································································································35
Digital Zoom ·············································································································································36
Configuring Preview Parameters ·············································································································37
Configuring Virtual Channels ···················································································································39
4 PTZ Control ·····································································································································40
Controlling a PTZ Camera Through the PTZ Toolbar················································································41
Configuring and Calling Preset Positions ·································································································43
Configuring and Starting Patrol················································································································44
Configuring Patrol Routes and Plans ································································································44
Starting Patrol···································································································································48
Configuring PTZ Parameters ····················································································································49

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5 Recording ········································································································································51
Manual Recording····································································································································51
Planned Recording ···································································································································52
Alarm-Triggered Recording······················································································································54
Checking the Channel Recording State····································································································54
Configuring Storage ·································································································································54
Configuring Arrays····························································································································55
Configuring Storage Resources ········································································································58
Configuring Storage Plans ················································································································59
Deleting Storage Resources··············································································································60
6 Playback ··········································································································································60
Instant Playback ·······································································································································60
Recording Playback ··································································································································60
Synchronous Playback······························································································································61
Checking Video State ·······························································································································62
Playback Toolbar······································································································································63
Playback Capture ·····································································································································64
Digital Zoom ·············································································································································65
7 Backup·············································································································································66
8 Alarm···············································································································································68
Configuring Alarm Types··························································································································68
Boolean Alarm ··································································································································68
Motion Detection Alarm···················································································································71
Video Loss Alarm ······························································································································73
Device Alarm ····································································································································74
Configuring Triggered Actions··················································································································75
Alarm-Triggered Sound ····················································································································75
Alarm-triggered Email ······················································································································76
Alarm-Triggered Boolean Output·····································································································77
Alarm-Triggered Storage ··················································································································78
Alarm-Triggered Adjustment of PTZ to a Preset Position ································································79
Alarm-Triggered Preview Pane·········································································································80
Configuring the Guard Plan······················································································································82
9 Network Configuration ···················································································································83
Static Address···········································································································································83
PPPoE ·······················································································································································83
UNP ··························································································································································84
Email Server ·············································································································································84
Configuring Routes···································································································································84
10 System Configuration ···················································································································85
Basic Configuration ··································································································································85
Configuring the Server ·····························································································································87
Configuring NTP ·······································································································································88
Configuring the Serial Port·······················································································································88
User Configuration···································································································································90
Adding a User ···································································································································90
Deleting a User ·································································································································91
Modifying User Information·············································································································92

iii
Locking or Unlocking a User ·············································································································93
Logging Out a User ···························································································································94
Refreshing the User List····················································································································94
Changing Your Password ··················································································································95
11 Device Maintenance ·····················································································································96
Querying History Alarms ··························································································································96
Upgrading the Version ·····························································································································98
Querying Logs···········································································································································99
System Information································································································································100
PoE ·························································································································································101
System Backup ·······································································································································102
Refreshing USB Storage Information······························································································102
Creating a Folder in a USB Drive·····································································································103
Deleting a File or Folder from a USB Drive·····················································································103
Exporting System Configuration and Database··············································································105
Exporting Logs ································································································································106
Importing the System Configuration and Database·······································································107
Importing the IPC Configuration File······························································································107
Restoring the Default Configuration······································································································108
Shutting Down the Device ·····················································································································109
12 FAQ··············································································································································110
13 Appendix –Menu Structure········································································································111
14 Appendix –Glossary ···················································································································112

1
1 Before You Start
Before you perform any operation in the man-machine interface, ensure that you have corresponding
operation permissions. For details, refer to User Configuration.
The following figures are exemplary only and may vary, depending on the model.
The parameters displayed in gray in the man-machine interface cannot be modified. For the specific
parameters that are grayed out, see the man-machine interface.
For devices of different models, the functions may be different, so refer to the actual device for its
specific functions.
Front View, Indicators, and Buttons
Front View
NVR308-32/16-IN
NVR308-48/24-IN
NVR308-32L/16L/09L-IN
NVR200 series

2
NVR500 series
Indicators
As shown in the front view, the following table describes the indicators on the front panel. The indicator
color may vary with the equipment model (blue or green).
Table 1-1 Status Indicators
Indicators
Color
Status
Description
(Power indicator)
Red
Constantly on
Device powered on.
NET
(network indicator)
Blue/Green
Constantly on
Network properly connected.
Off
No network connection.
PWR
(power indicator)
Blue/Green
Constantly on
Power connected.
Off
No power.
IR
(remote control indicator)
Blue/Green
Constantly on
Device is selected and can be remotely
controlled.
Blinking
Device is being verified.
Off
Device is not selected and cannot be
remotely controlled.
SHIFT
(reuse button indicator)
Blue
Constantly on
The reuse button becomes a function key.
Briefly on
A button is pressed and released.
Off
The reuse button works in number or letter
input mode.
Briefly off
A button is pressed and released.
RUN
(running indicator)
Blue/Green
Constantly on
Running normally.
Blinking
Starting.
Off
Shut down.
CODEC
(codec indicator)
Blue/Green
Constantly on
Signal input without coding or decoding.
Blinking
Being encoded or decoded.

3
Indicators
Color
Status
Description
Off
No signal input or system shutdown.
DEC
(decode indicator)
Green
Blinking
Being decoded.
HD
(hard disk indicator)
Blue/Green
Constantly on
Running properly without data access.
Blinking
Running properly with data access.
Off
Hard disk is not installed or the system
shuts down, or the indicator turns red.
Red
Constantly on
Hard disk is faulty.
Blinking
Several hard disks are faulty or array
rebuilt.
HD ERR
(hard disk fault)
Red
Constantly on
Hard disk is faulty.
Blinking
Array rebuilt.
Off
Hard disk is not installed or the system
shuts down, or all disks are working
properly.
ALM
(alarm indicator)
Red
Constantly on
Equipment alarms.
Off
The system runs normally without alarms.
SLOT
(Card indicator)
Green
Constantly on
Card in slot.
Blinking
No card in slot.
LINK
(External device indicator)
Green
Constantly on
Device connected.
Blinking
Device unconnected.
ACT
(Data transfer indicator)
Yellow
Blinking
Data is being transferred.
Panel buttons
The panel buttons may vary with the equipment model.
Item
Function and Description
JOG SHUTTLE Control
Turning the jog button clockwise is equivalent to pressing the down key;
turning the button counterclockwise is equivalent to pressing the up key.

4
Item
Function and Description
DIRECTION
/ / / : Move between different menu items; shift the focus; in
PTZ mode, move the PTZ up, down, left, or right after the PTZ tool bar
is hidden.
/ : In playback mode, rewind or forward 30 seconds when the
playback tool bar is hidden.
/ : In playback mode, rewind or forward at speed when the
playback tool bar is hidden.
OK
Confirm the operation;
In playback mode, play or pause when the playback tool bar is hidden.
USB interface
USB2.0 (limited to 1A) used for connection with an external USB mouse or
storage device.
Note:
Use another device to partition and format a USB storage device into FAT32
file system before use.
POWER ON/OFF
In Soft OFF mode, press the ON/OFF button to start the device.
In normal operation mode, press the ON/OFF button to turn off the
device. Hold the ON/OFF button for at least 3 seconds to switch off
the device.
Function
Buttons
Alphanumeric
Buttons
Used to enter a password, number, or Chinese or English characters.
The number key 0 can be used to select or clear check boxes in the list box.
The decimal point is used to enter a Chinese symbol.
SPACE
Used to enter aspace in Chinese input mode.
DEL
Used to remove characters on the left of the cursor.
F1
Used to switch between focus areas on an interface.
F2
Used to switch between menu sub-tabs.
Used to capture images in the focus pane on the preview and
playback interface (with playback toolbar hidden).
EDIT
Used to switch between numbers, Chinese and English (upper/lower-case)
characters.
LOGIN/OUT
Log in to or out of the device.
MENU
Used to access the main menu.
RIGHTCLICK
Used to access the right-click context menu.
TOOLBAR
Used to show or hide the PTZ or playback toolbar.
SCREENS
In preview and playback mode, used to switch between different screens.
The 3, 5 and 7 screen layouts show videos in corridor mode.
MAIN/AUX.
Used to switch between man-machine screens in preview mode or on the
first startup wizard interface.
Note:
In PTZ control mode, the button is used to switch between screens when the
PTZ toolbar is shown.

5
Item
Function and Description
SEQUENCE
Used to start/stop polling switching in preview mode.
BACKUP
Used to enter the video backup interface in preview mode.
PLAYBACK
Used to enter the recording playback interface and display the playback
toolbar in preview mode.
PTZ
Used to enter the PTZ control interface and display the PTZ toolbar in
preview mode.
REC
Used to manually start or stop storing images on a hard disk in preview
mode.
PRESET
Used to set the PTZ into the preset position in PTZ control mode when the
PTZ toolbar is hidden.
MUTE
Used to turn on/off the mute function.
IRIS+/IRIS-
Used to adjust the PTZ camera aperture in PTZ control mode when the PTZ
toolbar is hidden.
FOCUS+/
FOCUS-
Used to adjust the PTZ camera focus in PTZ control mode when the PTZ
toolbar is hidden.
ZOOM+/
ZOOM-
Used to adjust the PTZ camera zoom in PTZ control mode when the PTZ
toolbar is hidden.
ESC
Used to quit the current interface.
SHIFT
Used to switch between reuse functions.
User Login
NOTE!
When logging in to the man-machine interface for the first time, use “admin”as the default username and
password.
Before performing service operations, ensure that you have corresponding operation permissions. For
details about permission configuration, refer to User Configuration.
1. Right-click anywhere in the preview window and then choose Menu from the pop-up menu. The Login
dialog box is displayed.
2. Enter the correct username and password, and then click Login.
Man-Machine Interface
Figure 1-1 shows an example of the man-machine interface after you log in. The menus that you can use
depend on the permissions that you have. Admin can use all the menus.

6
Figure 1-1 Man-Machine Interface
How to Use the Man-Machine Interface
You can quickly configure the man-machine interface, so that the device enters the normal working status.
For details, refer to Initial Configuration.
NOTE!
Unless otherwise stated, all device configuration operations described in this manual are performed using
the mouse. For details about how to use the mouse and the remote control, refer to How to Operate the
Mouse and How to Operate the Remote Control. The method for using the buttons on the front panel is
similar to the method for using the remote control.
The signal receiving quality of the remote control is the best within a distance of 5 meters, the horizontal
angle within the receiving sensitivity of the remote control ranges from –60° to +60°, and the vertical
angle within the receiving sensitivity of the remote control ranges from –30°to +30°.
Image in the pane
Menu title
Click the icons to access
different menus.
Exit button

7
How to Use the Remote Control
Functions of the buttons on the remote control
Figure 1-2 Functions of Remote Control Buttons
Button
Function
Schematic Diagram
POWER ON/OFF
Power-on/-off switch.
Device
Press this button. A device code check box is displayed. Enter
the remote control ID of the device. After the check succeeds,
you can enable all buttons on the remote control.
Note:
To disable the buttons on the remote control, press this button
again after the check succeeds and then select canceling the
check.
Alphanumeric
Buttons
Switch to the corresponding channel in live view mode.
Input numbers and characters in Edit mode.
In Chinese input mode, the numeral "0" can be used to
represent a space.
DEL
Used to remove characters on the left of the cursor.
RIGHTCLICK
Used to access the right-click context menu.
SEQUENCE
Used to start/stop polling switching in preview mode.
PLAYBACK
Used to enter the recording playback interface and display
the playback toolbar in preview mode.
MENU
Used to turn on/off the mute function.
TOOLBAR
Used to show or hide the PTZ or playback toolbar.
DIRECTION
/ / / : Move between different menu items; shift
the focus; in PTZ mode, move the PTZ up, down, left, or
right after the PTZ tool bar is hidden.
/ : In playback mode, rewind or forward 30
seconds when the playback tool bar is hidden.
/ : In playback mode, rewind or forward at speed
when the playback tool bar is hidden.
OK
Confirm the operation.
In playback mode, play or pause when the playback tool
bar is hidden.
PTZ
Used to enter the PTZ control interface and display the PTZ
toolbar in preview mode.
ESC
Used to quit the current interface.
IRIS+/IRIS-
In PTZ control state, you can adjust the aperture, focus, and
zoom of the PTZ camera lens after hiding the PTZ toolbar.
FOCUS+/FOCUS-
ZOOM+/ZOOM-

8
Button
Function
Schematic Diagram
F1
Used to switch between focus areas on an interface
F2
Used to switch between menu sub-tabs
Used to capture images in the focus pane on the preview
and playback interface (with playback toolbar hidden)
Full screen
In preview state, press this button to display the selected
image on a full screen, or press it again to restore the image
display.
SCREENS
In preview and playback mode, used to switch between
different screens. The 3, 5 and 7 screen layouts show videos
in corridor mode.
MAIN/AUX.
Reserved.
MUTE
Turn audio on/off.
How to use the remote control
1. Check that the batteries are properly installed and have sufficient power.
2. Aim the infrared transmitting end of the remote control at the infrared receiving port of the device
(indicated by an IR LED on the front panel of the device). If operations cannot be performed on the
remote control, perform the following step.
3. Press Device on the remote control, enter the remote control ID of the device, and then press OK. If
the device can receive the command from the remote control, the IR LED turns green and now you can
use the remote control to operate the device.
NOTE!
255 is a privileged device code for use during device code check. That is, if you enter 255 during the check,
the check will be successful no matter whether the device code is matched.
In soft powered-off state, press the POWER ON/OFF button on the remote control to start the device
after the device passes the device code check.
If the device cannot receive instructions from the remote control after multiple attempts, check whether
the following problems exist: the positive and negative polarities of the battery are inversely connected;
the battery is running out of energy; an obstacle exists between the infrared transmitting end of the
remote control and the infrared receiving port of the device; a fluorescent lamp used nearby affects the
remote control. If the problems do not exist but the device still cannot be operated, contact the local
distributor.
How to Use the Mouse
In this manual, it is assumed that users are accustomed to operating the mouse with their right hand.

9
Table 1-2 Mouse Operations
Name
Action
Description
Left
button
Click
Select or confirm an operation item.
Select digits, Chinese characters, symbols, or English letters in upper or
lower case from an edit box to edit them.
Double-click
Switch between the single-division view and the multi-division view in
preview or playback state.
Perform some operations on the toolbar. For example, double-click a
certain item in a video list to play back this video.
Hold and drag
Draw or move a rectangular box. For example, set OSD or a mask area.
Hold the title of the toolbar to drag the toolbar.
Right
button
Click
Display a right-click menu.
Exit the electronic zoom-in state.
When there is a Cancel or Exit button on the current interface, you can
right-click the button to exit the interface.
In the preview state or on the first interface of the power-on wizard, hold
the right button of the mouse for at least 3 seconds and then release the
right button to switch the displays screen of the man-machine interface.
For details about the screen switching sequence, refer to Automatic
Detection.
Roller
Roll upward
Scroll options upward in an upward/downward selection box, or scroll the
interface upward on a scroll bar.
Roll downward
Scroll options downward in an upward/downward selection box, or scroll the
interface downward on a scroll bar.
2 Initial Configuration
Before Power-On
Ensure that at least one monitor is normally connected to the video output interface on the rear panel
of the device; otherwise, the man-machine interface is invisible. For details about the mode of
displaying the man-machine interface through the video output interface, refer to Man-Machine
Interface Output.
Ensure that the hard disk has been correctly installed. For details about how to install the hard disk,
refer to the corresponding Quick Guide.
Power-On Wizard
Start the device and wait patiently. When a startup progress bar appears on the monitor, you can enter the
man-machine interface.

10
You can perform simple configuration according to the power-on wizard. You can also skip the power-on
wizard after starting the device, and then log in as admin and then perform quick configuration according
to steps (3) to (5).
Steps
Screenshot
1. Choose whether to use the wizard
at startup, and then click Next.
Note:
If you do not select the check box, the power-on
wizard configuration interface does not appear
at next startup. To enable this function again,
set the power-on wizard. For details, refer to
Basic Configuration.
2. Enter the password (which is
“admin”by default) for the admin
user (hereafter referred to as
admin). The Configuration Wizard
window is displayed.

11
Steps
Screenshot
3. Configure network parameters.
1) Click Network. The Network Configuration
window is displayed.
2) On the Basic tab page, double-click the
network interface card (NIC) to configure
its IP address, subnet mask and default
gateway. Keep the default settings for the
rest parameters unless otherwise stated.
3) Click OK.System services are restarted,
and the Configuration Wizard window is
displayed.

12
Steps
Screenshot
4. Configure system parameters.
1) Click Configuration. The System
Configuration window is displayed.
2) Click the Server tab and then select the
management mode as required. Keep the
default settings for the rest system
parameters unless otherwise stated.
3) Click OK.
5. Configure storage parameters.
1) Click Storage. The Storage Configuration
window is displayed.
2) Create an array.
a. Click the Array tab. In the Build Array
area, enter the array name and select
the array type and idle slot.
b. Click Create.
The created array appears in an array
list.

13
Steps
Screenshot
3) Click Virtualize in the Virtualization Array
area to virtualize the array.
Note:
It takes a while to virtualize an array. After the
virtualization is completed, YES is displayed for
the array in the Virtualized column.
4) Configure storage resource.
Click the Storage tab and configure the
parameters. For details about important
parameters, see Table 2-1.