© Copyright 2014 Zoeller Co. All rights reserved.
© Copyright 2010. All rights reserved.
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Manufacturer warrants, to the purchaser and subsequent owner during the warranty period,
everynewproducttobefreefromdefectsinmaterialandworkmanshipundernormaluseand
service, when properly used and maintained, for a period of one year from date of purchase
by the end user, or 18 months from date of original manufacture of the product, whichever
comes first. Parts that fail within the warranty period, one year from date of purchase by
the end user, or 18 months from the date of original manufacture of the product, whichever
comes first, that inspections determine to be defective in material or workmanship, will be
repaired, replaced or remanufactured at Manufacturer's option, provided however, that by
so doing we will not be obligated to replace an entire assembly, the entire mechanism or the
complete unit. No allowance will be made for shipping charges, damages, labor or other
charges that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material or product
that has been disassembled without prior approval of Manufacturer, subjected to misuse,
misapplication, neglect, alteration, accident or act of God; that has not been installed,
operated or maintained in accordance with Manufacturer's installation instructions; that
has been exposed to outside substances including but not limited to the following: sand,
gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents,
etc.), or other abrasive or corrosive substances, wash towels or feminine sanitary products,
etc. in all pumping applications. The warranty set out in the paragraph above is in lieu of all
other warranties expressed or implied; and we do not authorize any representative or other
person to assume for us any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211, Attention:
Customer Service Department to obtain any needed repair or replacement of part(s) or
additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL, CONSE-
QUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED OR IMPLIED
WARRANTY; AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE AND OF MERCHANTABILITY SHALL BE LIMITED TO THE DURATION OF
THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty, so the above
limitationmaynotapplytoyou. Some statesdonot allow theexclusionor limitation ofincidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
LIMITED WARRANTY
Symptom Possible Cause(s) Corrective Action
Pump won’t start or
run at full speed.
1. Blown fuse or open circuit breaker. 1. Replace fuse or close circuit breaker. See wire size chart for proper breaker/fuse size.
2. Power supply in OFF position. 2. Turn power on.
3. Incorrect voltage at motor (check voltage with motor
running).
3. Low voltage.
a. Voltage must be within ± 10% of motor rated voltage. Check incoming voltage.
Contact power company.
b. Make certain that voltage of motor matches voltage of power supply. See motor
name plate and motor wiring diagrams.
c. Check wire size from main switch to pump. See wire size chart for correct wire size.
4. Loose, broken or incorrect wiring. 4. Rewire any incorrect circuits. Tighten connections, replace defective wires.
5. Defective motor. 5. Replace motor.
6. Pump hydraulic components clogged/worn/damaged. 6. Replace worn parts or entire pump. Clean parts if required.
Pump operates,
but delivers little
or no water.
1. Manual or solenoid valves plumbed into system
restricting flow.
1. a. Check all valves on pump inlet and discharge sides of system to be sure they are
opened properly to allow flow to and from the pump.
b. Bleed trapped air in pump which keeps water from reaching the pump. (Normally
due to closed valve in discharge plumbing).
2. In-line filter restricting flow. 2. Check all in-line filters to be sure they are not plugged or restricted.
3. Low line voltage. 3. See low line voltage corrective action (above).
4. Inadequate water supply to booster pump. 4.
Check pressure on inlet side of booster to be sure positive pressure is maintained to the
booster pump.
5. Undersized piping. 5. Replace undersized piping.
6. Leak on inlet side of system. 6. Make sure connections are tight. Repair leaks as necessary.
7. Worn or defective pump parts or pump. 7. Replace worn parts or entire plugged impeller. Clean parts if required.
8. Suction lift too great. 8. Pump should be operated under flooded suction only.
9. Pump not primed. 9. Prime pump -
Make certain inlet pipe is drawn up tight and pump and pipe are full of water.
Excessive noise
while pumping.
1. Pump not secured to firm foundation. 1. Secure properly.
2. Piping not supported. 2. Make necessary adjustments.
3. Restricted inlet line. 3. Clean or correct.
4. Cavitation (noise like marbles in pump). 4. Increase inlet pipe size.
5. Worn motor bearings. 5. Replace bearings or motor.
Pump leaks. 1. Worn mechanical seal (leaks at shaft). 1. Replace shaft (rotary) seal.
2. Worn o-ring seals. 2. Replace o-ring seals, located inside both ends of the stainless steel shell.
ELECTRICAL PRECAUTIONS - Before servicing a pump, always shut off the main power breaker and then unplug the pump. Make sure you are not
standing in water and are wearing insulated protective sole shoes. Under ooded conditions, contact your local electric company or a qualified licensed electrician for discon-
necting electrical service prior to pump removal.
TROUBLE SHOOTING GUIDE
