Zoombak A-GPS Locator User manual

Universal A-GPS Locator
User Guide

Zoombak Services
Universal A-GPS Locator
www.zoombak.com
COPYRIGHTS
© 2011 Zoombak, Inc. All rights reserved. Zoombak is a trademark of
Zoombak, Inc., a wholly owned subsidiary of Securus, Inc.
NOTICES
This document neither grants any license nor conveys any rights with
respect to the subject matter hereof or otherwise. Zoombak expressly
retains all intellectual and other property rights with respect to this
document and all matters set forth herein. This document is neither
an offer nor an acceptance. Neither party will be obligated with
respect to the subject matter hereof unless and until such party has
entered into a denitive agreement, and then only in accordance with
the terms of such agreement. Some technical assertions of capability
included herein are estimates based on limited information gathered
from past experience. Terms and conditions apply to the purchase,
activation and use of the Zoombak Universal A-GPS Locator (see www.
zoombak.com for further information).
TRADEMARKS
Zoombak®and the Zoombak logo are trademarks owned by Zoombak,
LLC and protected in the United States and other countries.
This document is published by Zoombak, LLC without any warranty.
Zoombak, LLC may amend this document from without providing you
notice to correct any typographical, technical or other inaccuracies.
Zoombak Universal Locator V. 2.0

Table of Contents
Introduction ................................................................................................... 1
Getting Started ............................................................................................ 2
Key Functions ............................................................................................... 2
Zoombak Universal Locator Package Contents..................................... 3
Using the Universal Locator......................................................................4
Charging the Battery ..................................................................................4
Battery Life................................................................................................... 5
Powering the Universal Locator ON/OFF................................................ 6
Monitoring the Universal Locator Status................................................ 6
General Usage Tips...................................................................................... 7
Placing the Locator in Your Car................................................................8
Safety and Warranty Information .............................................................9
Safety Information ...................................................................................... 9
FCC Regulations..........................................................................................10
Zoombak Locator Disposal and Recycling..............................................11
Reduction of Hazardous Materials (RoHS).............................................11
Specic Absorption Rate (SAR)................................................................11
Limited Warranty ........................................................................................12
What This Warranty Does Cover ..............................................................12
What This Warranty Does Not Cover ......................................................12
How To Obtain Service...............................................................................12
Out of Warranty Repairs............................................................................13
Limitations of Liability...............................................................................13
Water Resistance........................................................................................14
Contacting Customer Care .......................................................................14
Specications and Certications ............................................................15
Universal Locator Specications ............................................................15
Certications...............................................................................................16
AC Wall Charger Specications ...............................................................16
AC Wall Charger Safety Information.......................................................16
Important Coverage Information.............................................................17

Introduction
Thank you for purchasing the Zoombak®Universal A-GPS Locator.
Zoombak is focused on the development and marketing of
breakthrough mobile communications solutions that leverage the
power of wireless technology and location-based services to provide
people with new ways to connect to each other and their world.
This Guide will introduce you to all of the features of your Zoombak
Universal Locator device. If you have any questions, please contact
Zoombak Customer Care at 1-866-951-0101 or visit our website at
www.zoombak.com.
In addition to this Zoombak Universal Locator User Guide, the
Zoombak Universal Locator Quick Start Guide, along with other
detailed instructions on how to activate and use your Zoombak
service, can be found on our website at www.zoombak.com. The Quick
Start Guide will briey walk you through activating and using your
service, and setting up your safety zones and alerts.
Please read this Zoombak Universal Locator User Guide and the Quick
Start Guide before setting up your account prior to use. Activation
and use of the Zoombak Locator are subject to Zoombak’s customer
agreement, plans, terms and conditions, which can be found at www.
zoombak.com.
The Zoombak Universal Locator User Guide is divided into ve main
sections:
• Section 1. Getting Started
• Section 2. Using the Universal Locator
• Section 3. Safety and Warranty Information
• Section 4. Contacting Customer Care
• Section 5. Specications and Certications
zoombak.com
1

Getting Started
This section addresses two primary areas:
• Zoombak Universal Locator Features
• Zoombak Universal Locator Package Contents
Key Functions
• Charger Jack—Connects the Zoombak Universal Locator to
the AC Wall Charger (included), and Car Charger (included)
• Locator Status LED Indicator—Allows you to monitor
(at a glance) the power and battery status of your
Zoombak Universal Locator
zoombak.com 2
LED Indicator
Charger Jack
ON/OFF Button

Zoombak Universal Locator Package Contents
When you purchase the Zoombak Universal Locator,
the package should contain the following:
• Zoombak Universal Locator
• Zoombak Universal Locator Pouch
• AC Wall Charger
• Car Charger
• Zoombak Universal Locator User Guide
If any of these items are missing from your package, please contact
Zoombak Customer Care at 1-866-951-0101.
zoombak.com
3
Zoombak Universal Locator
Zoombak Universal Pouch
AC Wall Charger
Car Charger

Using the Universal Locator
This section addresses seven primary areas:
• Charging the Battery
• Battery Life
• Powering the Universal Locator ON/OFF
• Monitoring the Universal Locator Status
• General Usage Tips
• Placing the Locator in Your Car
Charging the Battery
Before activating and using the Zoombak Universal Locator for the
rst time, you will need to fully charge the battery. Follow these
simple instructions to charge the battery. The initial battery charge
time will be 6 hours; each subsequent battery charge will be
approximately 4 hours.
1. Remove the Zoombak Universal Locator and AC Wall Charger from
the Zoombak Universal Locator package.
2. Plug the AC Wall Charger into a wall outlet.
3. Attach the Zoombak Universal Locator
to the AC Wall Charger via the USB
Charger Jack on the Zoombak
Universal Locator.
4. The Locator Status LED
Indicator will glow amber
(yellow-orange), indicating
that the Zoombak Universal
Locator is charging.
5. Once the Locator Status LED Indicator
glows green, this will signal that the
Zoombak Universal Locator is fully charged.
zoombak.com 4

Battery Life
Mode Battery Life
Standby Up to 120 hours or 5 days
Active Locator Service Up to 150 Location Requests
Battery life depends on several factors including temperature,
network, GPS satellite signal strength and Locator service
features used.
Location requests include the following Zoombak Locator
service features: “Find Now,” “Safety Zones” mode and
“Continuous Tracking” mode. When your Zoombak Locator indicates
low battery (blinking amber LED), recharge your battery as dened in
the previous section titled “Charging the Battery.”
Rechargeable batteries have a limited number of charge cycles and
may eventually need to be replaced. The Zoombak Locator battery is
not user replaceable; it can only be replaced by an authorized
service provider. For more information on battery replacement, please
contact Zoombak Customer Care at 1-866-951-0101.
zoombak.com
5

Powering the Universal Locator ON/OFF
In order to power the Zoombak Universal Locator ON or OFF,
follow these simple instructions:
1. Power ON—Press and hold the Power Button until the Locator
Status LED Indicator begins to glow (approximately two seconds).
Blinking green indicates operation OK.
2. Power OFF—Press and hold the Power Button until the
Locator Status LED Indicator begins to ash quickly (approximately
two seconds). Locator Status LED Indicator will shut OFF when
the Locator has properly shut down. A key feature of your
Zoombak Universal Locator during the power OFF process is that
the Locator will determine its current location and send a power
OFF notication via email and/or mobile text message with its
current location and time/date information (see the Zoombak
Universal Locator Quick Start Guide for details on setting up your
alerts). The Locator Status LED Indicator will continue to blink
during the power OFF process, which may take up to 2 minutes
to complete this important notication feature.
Monitoring the Universal Locator Status
Refer to the following list in order to determine the status of your
Zoombak Universal Locator LED Indicator at any time.
DARK Device OFF
No power from external source
FLASHING AMBER Device is not connected to external power and is powered ON.
Low-battery state (less than 30%).
AMBER, BLINKING Device is connected to external power, is charging and ON
SOLID AMBER Device is connected to external power, is charging and OFF
FLASHING GREEN Device is not connected to external power and is ON.
Battery state good – charge is above 30%
GREEN, BLINKING Device is connected to external power, charging and ON.
Battery state good – charge is above 85%.
SOLID GREEN Device is connected to external power, is fully charged and OFF
RAPID FLASHING,
LED COLOR EITHER
AMBER OR GREEN
Device is in “powering-down” state – OFF follows soon.
BLUE
Either the GPS receiver is active (two ashes) or the GSM
is in active communication with GSM network (one ash).
This is added to any of the states above.
zoombak.com 6

General Usage Tips
GPS devices work by receiving satellite signals from the open sky.
For optimal operating conditions, your Zoombak Universal Locator
needs to be in clear, unobstructed view of the sky in order to have a
line of sight to a group of satellites.
When placing the Locator in an item such as a briefcase, luggage,
or backpack, please ensure that there is no solid material (eg. metal
objects) above or surrounding the Locator which may block or weaken
the signal it receives from the sky.
GPS satellites are in constant motion, rising and setting. Under certain
conditions this means a location position that was obtainable fteen
minutes ago in a specic location may not be obtainable in the next
try. In this instance there is no fault with the device. Please wait a
while before trying to obtain a new location.
7zoombak.com

Placing the Locator In Your Car
The location of your Universal Locator device is critical to the
successful operation of the locator service. To ensure proper
operation, Zoombak recommends the device be placed in one of the
following locations for best performance:
• In glove box
• In center console
If you prefer to install your Zoombak Universal Locator in your car or
other vehicle, you can purchase a Installation Kit which includes a
12 Volt DC Charger at www.zoombak.com.
Use only Zoombak branded original chargers and accessories intended
for use with your Zoombak Locator. Other chargers and accessories
may not be designed to the same safety and performance standards.
For details of companies who can provide an installation service for
your Locator, please visit www.zoombak.com.
If you choose to install your Zoombak Universal Locator using the
Zoombak 12 Volt DC Car Charger and Installation Kit, please review
carefully the Zoombak Car Locator Installation Guide (included
with the Installation Kit) before installing and using your Zoombak
Universal Locator.
The Zoombak Car Locator Installation Guide can be found at www.
zoombak.com/install.
The Zoombak Universal Locator is also perfect for use in motorcycles,
ATVs, boats and bicycles.
zoombak.com 8

Safety and Warranty Information
This section addresses six primary areas:
• Safety Information
• FCC Regulations
• Reduction of Hazardous Materials (RoHS)
• Specic Absorption Rate (SAR)
• Warranty Information
• Water Resistance
Safety Information
Your Zoombak Universal Locator contains a Lithium Ion (LI) battery
pack. Leakage of ingredients contained within the battery pack or the
combustion of ingredients can cause personal injury to you, your dog,
your vehicle, as well as damage to your Zoombak Universal Locator.
If battery leakage occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water. If liquid leaking
from battery pack comes in contact with your eyes, immediately
ush your eyes thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your doctor and/or go to the
emergency room of your nearest hospital.
To avoid battery leakage:
• Do not expose battery to excessive vibration,
physical shock or liquids.
• Do not disassemble, attempt to repair or deform the battery.
• Do not dispose of battery pack in re.
• Do not peel or damage the battery label.
zoombak.com
9

FCC Regulations
This Locator complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This Locator may not
cause harmful interference, and (2) this Locator must accept any
interference received, including interference that may cause undesired
operation.
This Locator has been tested and found to comply with the limits for
a Class B digital Locator, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
zoombak.com 10

Zoombak Locator Disposal and Recycling
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
You must dispose of the Zoombak Locator properly according to
local laws and regulations. Because the Zoombak Locator contains
electronic components and a battery, the Zoombak Locator must be
disposed of separately from household waste. When the Zoombak
Locator reaches its end of life, contact local authorities to learn about
disposal and recycling options. See www.zoombak.com for more
information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyl (PBB) or polybrominated diphenyl
ether (PBDE).
Specic Absorption Rate (SAR)
Your Zoombak Universal Locator is a radio transmitter and receiver. It
does not exceed exposure limits set by the Federal Communications
Commission (FCC) and international guidelines established by the
independent scientic organization ICNIRP.
The exposure standard for wireless devices uses a unit of measure
called Specic Absorption Rate (SAR). The SAR limit set by the FCC
is 1.6 W/kg. The SAR limit set by ICNIRP is 2.0 W/kg averaged over 10
grams of tissue. Tests for SAR are conducted at standard operating
positions with the Locator transmitting at its highest power level over
all frequency bands. The actual SAR level of an operating Locator can
be below the maximum value because the Locator is designed to only
use the power level required to reach the network.
zoombak.com
11

Limited Warranty
What This Warranty Covers
This limited warranty covers defects in materials and workmanship in
your Zoombak Locator device for one year from the date of purchase.
Zoombak, at its sole election, will repair your device or will replace
your device with a new or refurbished unit. Devices replaced under
this warranty become the property of Zoombak. Replacement devices
are warranted to be free from defects in materials and workmanship
for 90 days or the remainder of the Limited Warranty, whichever is
longer.
What This Warranty Does Not Cover
This Limited Warranty does not apply to devices used for commercial
purposes and does not cover defects or damage caused by accident,
misuse, abuse, neglect, re, water, other acts of nature, power
surges, unauthorized or improper modications or repairs, improper
maintenance, usage not in accordance with the product instructions,
improper installation, or usage or storage in unsuitable physical or
operating environments.
How To Obtain Service
1. Call Zoombak Customer Care toll free at 1-866-951-0101 for return
instructions. Customer Care is available 9am to 6pm ET, Monday -
Saturday.
2. After you provide the customer care representative with your
email address, your account number and your account password,
Zoombak will provide you with the forms and instructions for
returning your device.
3. You must ship the device in the original packaging, and you must
include the original packing slip and all items that shipped with the
device.
4. Attach the prepaid return shipping label and return by mail.
zoombak.com 12

Out of Warranty Repairs
If the warranty period has expired, you may be able to obtain repair
or replacement service for an additional fee. Please call Zoombak
Customer Care at 1-866-951-0101 or visit our website at www.
zoombak.com for more information about out-of-warranty repair and
replacement options.
LIMITATIONS OF LIABILITY
ZOOMBAK, LLC MAKES NO OTHER EXPRESS WARRANTIES. ANY
IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
YOUR REMEDIES ARE LIMITED EXCLUSIVELY TO REPAIR OR
REPLACEMENT. WE WILL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE, PURCHASE
OR REPAIR OF THIS PRODUCT, INCLUDING DAMAGES FROM LOSS
OF DATA, LOSS OF PROFITS, AND LOSS OF USE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state.
zoombak.com
13

Water Resistance
The Zoombak Universal Locator has a water resistance rating of IPx5.
This Locator is not waterproof and will not function when submerged
in water. If using your Locator on your dog, DO NOT allow your dog to
swim with the Zoombak Universal Locator.
Contacting Customer Care
Need help troubleshooting or operating your Zoombak Universal
Locator? Contact Zoombak Customer Care via the internet at www.
zoombak.com or call toll free 1-866-951-0101, Monday – Saturday, 9am
to 6pm EST (times subject to change) to speak to a Customer Care
representative.
zoombak.com 14

zoombak.com
Specications and Certications
This section provides the following detailed Specications and
Certications:
• Universal Locator Specications
• Certications
• AC Wall Charger Specications
Universal Locator Specications
Feature Specication
Size 68 x 43 x 20.8 mm
Weight 2.5 ounces
Frequency
GSM 850
824-849 MHz (Tx)
869-894 MHz (Rx)
GSM 1900
1850-1910 MHz (Tx)
1930-1990 MHz (Rx)
Transmit Power Up to 2W
Battery Voltage 3.7v nominal
Operating Temp. -20oC to +60oC
Water Resistance IPx5
zoombak.com
15

Certications
CE FCC ID: U2I-ZB110
PTCRB
AC Wall Charger Specications
Input: 90 - 264 VAC, 47 - 63 Hz
Output: 5.4 VDC @ 1.2A, short-circuit protected
Operating Temperature: -5° C to +45° C
AC Wall Charger Safety Information
Connect the AC Wall Charger only to designated power sources as
marked on the product. Make sure the cord is positioned so that it
will not be subjected to damage or stress. To reduce risk of electric
shock, unplug the unit from any power source before attempting to
clean it. The AC Wall Charger must not be used outdoors or in damp
areas. Never alter the cord or plug. If the plug will not t into the
outlet, have a proper outlet installed by a qualied electrician. Use
only Zoombak branded original chargers intended for use with your
Zoombak Locator. Other chargers may not be designed to the same
safety and performance standards.
zoombak.comzoombak.com 16

Important Coverage Information
Our coverage maps provide high-level estimates of our coverage areas
when using your device outdoors under optimal conditions. Coverage
isn’t available everywhere. Estimating wireless coverage and signal
strength is not an exact science.
There are gaps in coverage within our estimated coverage areas that,
along with other factors (network problems, software, signal strength,
your wireless device, structures, buildings, weather, geography, to-
pography, etc.), will result in dropped and blocked connections, slower
data speeds, or otherwise impact the quality of services.
Services that rely on location information depend on your device’s
ability to acquire satellite signals (often not available indoors) and
network coverage. Estimated future coverage subject to change.
See www.zoombak.com for coverage map and details.
zoombak.com
17