Zun Dian MATS-001 User manual
MATS-001Shipping Label PrinterUser Guide
Shenzhen Myants Trading Co., Ltd.Customer Service Email: [email protected]Support Website: http://www.zundian.site
Appearance
Packing List
Printer Power Cord
User Guide CD
Unpack the printer and keep the packing materials in case you
need to ship the printer in the future.
Any damages exist, please contact the local dealer.
USB Cable
USB Port
Print Head Module
Platen
Movable Paper Sensor
Note: The packing materials are based on the order.
Paper Guide
Cover Open Levers
Power Receptacle
-1-
USB Driver
1.
2. Connect the power cord to printer.
3. Connect the other end of power cord to the outlet.
4. Connect the USB cable to the printer and PC.
Power Cord
OFF ON
Note:
Use the original power adapter only, in case the damage
caused by charging improperly.
Please unplug the printer power cord if it is not in use for
-2-
Fanfold Label Loading
Folding Paper Loading
Roll Type Label Loading
NOTE:
When the printer is power on, the paper will be sucked into
The roll type label holder needs to be aligned with the hooks
Turn the power on, adjust the
paper.
slot.
The paper will be sucked into
-3-
-4-
Turn on
the power switch behind the printer, then the indicator will be
printer, then the indicator will be light on.
Driver
-5-
Warning:
1. Select one interface to connect your printer to computer.
2. Turn on the printer and check if it is connected successfully.
3. Double click Windows Driver.
7.
http://www.zundian.site/download
-6-
1.
Right click the icon and choose
preferences”,
.
2. Click “Paper Name”, choose the paper type as needed,
.
.
.
-7-
3. Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”,
“Media Handling”, “Media Type”.
-8-
4. Click “Watermark” (
removing the driver.
-9-
Driver Removing
1.
2.
3.
4.
Warning:
1.
2.
3.
-10-
http://www.zundian.site/download
4.
5.
6.
7.
8.
-11-
MATS-001
when taking the above steps.
Alwayson The printer is ready
Alwayson The print head is over heat
Alwayson The cover is not closed
Flash slowly Paper out
Flash rapidly Label learning is abnormal
Alwayson The printer is not ready yet
Flash slowly Paper jam,is abnormal
Alwayson Printing
Flash slowly Printing pause
Flash rapidly Receiving data
Blue
Purple
Red
Orange
Green
Press the cover open levers and
hold upwards, then open the cover.
Take out the jammed paper, then
clean up the print head and platen.
Reload a new paper.
-12-
Print Problem
-13-
Problem Cause
1. Common
quality problem
of print.
Error speed seng. Set minimum prinng speed by control panel,
drivers and soware to aain best prinng
quality.
ncorrect margins and
paper size.
Make sure the label size is correct before prinng.
f the content exceeds the label size, the printer
may "shrink" the size to a smaller size, causing
the fade content.
ncorrect print density
seng.
To obtain the best print quality, the print depth
should be set to the minimum set value for your
applicaon.
The print head is dirty. Use a coon swab moistened with alcohol to
clean it from the center to the sides of the print
head. Aer cleaning the print head, do not use
the printer immediately. Use it aer the alcohol
completely evaporate aer 1 to 2 minutesand
the print head is completely dry.
The creaon quality of
the source le is not
sasfactory.
Print a sample label to test whether the printer is
working well.
The print head is
broken.
Change another print head.
2. White spots
appear on the
label.
The print head is dirty.
Use a coon swab moistened with alcohol to
clean it from the center to the sides of the print
head. Aer cleaning the print head, do not use
the printer immediately. Use it aer the alcohol
completely evaporate aer 1 to 2minutesand
the print head is completely dry.
3. Blank label
printed.
The label is upside
down/on the wrong
side.
Make sure to load the label correctly, and the
prinng side should face up.
The label is not a
"direct thermal" label.
Make sure your label is "direct thermal" label.
Printer system error. Restart the printer, connue to try to print. f
prinng is sll unsuccessful, please contact
customer service.
-14-
Problem Cause
4. Misalignment /
skip label.
The printer is
uncalibrated.
Calibrate the printer.
Method 1: Tools--- "Automac label
learning".
Method 2: Press and hold the feed buon
top buonunl the blue light goes out
twice and then release.
The tag format is incorrect. Check your label format and correct it as
needed.
5.Paper jam in the
printer
.
The paper is notplaced
correctly in the printer..
Open the printer coverand remove the
jammed paper. Then clean the print head,
paper sucon port andplace the new
paper.
6. The paper is not
sucked in by the
printer.
7. The label or image
is oset during
prinng.
The paper does not
conform to the
specicaons.
Use the paper that meets the
specicaons.
Printer uncalibrated.. Calibrate the printer.
The platen is too dirty. Clean print head and platen.
The calibraon of the
paper sensor is incorrect.
Calibrate the printer.
The loading of the media
is incorrect.
Ensure that the media is properly loaded.
The media is incompable.
Must use media that meets printer
The paper is not detected
by paper sensor in the
middle of the printer.
When placing paper from back entry slot,
sensor, and the paper sensor will trigger
paper is detected.
The printer uses a
Set the printer as the correct medium type.
-15-
Problem Cause
Problem Cause
8. The bar code
printed on the label
can not be scanned.
Adjust the concentraon or print speed
properly.
9. Auto calibraon
failed.
The loading of the media
is incorrect.
Ensure that the media is properly loaded.
The medium is not
detected by the sensor.
Calibrate the printer.
The sensor is dirty or
incorrectly posioned.
Make sure that the sensor is clean and
correctly posioned. During the calibraon
process, the gap mark or black mark
should be aligned with the paper sensor.
ncorrect media type
seng.
Set the printer media type correctly.
too light, the barcode does
There is not enough blank
space around the barcode.
the barcode on the label and other printed
areas and the edge of the label.
1. The label format
has been sent to the
printer, but it has
not been idened.
2. The DATA light did
not ash.
The communicaon
parameters are not
correct.
Check printer driver or soware
communicaon sengs
Check the handshake protocol seng for
the printer and the sengs used must be
able to match the sengs used by the
computer host. f the driver is used, the
driver communicaon sengs related to
the connecon should be checked.
3. The label format
has been sent to the
printer, but it has
not been idened.
4. The DATA lights
ash, but not print.
The prex and the
separated character set in
the printer do not match
the character set in the
label format.
Check prex and separate characters.
The incorrect data is being
sent to the printer.
Check the communicaon sengs on the
computer to ensure that these sengs
match the sengs on the printer's printer.
f the fault sll exists, the label format
should be checked.
-16-
“Zebra LP2844”, Then the printer can work normally. For example:
You can just choose the “Zebra LP2844” in the printer list in case of you
niques, please read the manual.
Q & A：
Address: 117-2-3030#, Luanshangu Building 2 and 3,
No.81 Baohe Avenue, Baolong community, Baolong street,
Longgang District, Shenzhen City, Guangdong Province,China
Shenzhen Myants Trading Co., Ltd.
Table of contents
