ZURN ZCSM-RP User manual

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MODEL ZCSM-RP
Zurn Connected Remote Pressure Monitor
Installation Testing Maintenance Instructions
CAUTION: The ZCSM-RP is an electronic device. Use care when handling. Installation and wiring should be
performed by qualied personnel.
The ZCSM-RP Connected Remote Pressure Monitor continually monitors your plumbing system water pressure and
transmits pressure data to plumbSMART™, the secure web portal powered by Zurn. The maximum system water
pressure cannot exceed 200 psi.
LEAD-FREE*
1
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
www.zurn.com
ZCSM-RP
REMOTE PRESSURE MONITOR
TEE
NIPPLE
TEST COCK 3/4" x 1/2" BUSHING
POWER CABLE
WRENCH HEX AREA
1/2" x 1/4" BUSHING
NOT CONNECTED
PRESSURE SENSOR CORD ON BOX
AC POWER ADAPTER
SERIAL NUMBER
hey Matt or Juana
Connected Remote
Pressure Monitor
Model: ZCSM-RP
Serial Number: Date Code:Part Number:
ZURN.COM/plumbSMART
1.855.ONE.ZURN 3BNQ5CEV328790-002
Contains FCC ID: T9JRN2903
Contains IC: 6514A-RN2903
The enclosed device complies with
Part 15 of the FCC Rules. Operation
is subject to the following two
conditions: (1) This device may not
cause harmful interference, and (2)
This device must accept any
interference received, including
interference that may cause
undesired operation.
Scan here to learn more: Scan here to register product:
Power
7.5VDC
Pressure
Transmitter
FC
c

Install Zurn Gateway
Once you've received your Zurn Gateway, please follow the steps below for installation. More detailed instructions are also
included with your Zurn Gateway.
1. Choose a location that is within 1000 feet of the Zurn Connected Product(s) you're installing. Typically, your building's walls
should not be an issue. However, be sure to avoid major obstructions, such as thick concrete walls or metal reective surfaces
that will weaken the signal reception.
2. As with any electronic or networking device, install your Zurn Gateway in a cool, dry, dust-free location. In general, air condi-
tioned oces or server rooms work best.
3. Make sure you have access to a standard 120V electrical outlet to plug in your Zurn Gateway.
4. Then, depending on your choice of gateway, please follow the instructions below.
Ethernet LAN
STEP 1: Plug the power cord into the electrical outlet to power up your gateway.
STEP 2: If the network is secured, ask your network administrator to authorize this gateway. You can provide the MAC address for
the gateway, which is printed on the bottom of the label.
STEP 3: Conrm the status of the two LED indicators (Status and LoRa) to complete your setup.
• Status LED double-ashes green every two seconds
• LoRA LED is ON (solid green) two minutes after being powered
LTE Cellular
STEP 1: Check that the location isn't obstructed for sending and receiving cellular signals. You can use your own AT&T cellular
device's connectivity as an indicator.
STEP 2: Once location is conrmed, plug the power cord into the electrical outlet.
STEP 3: Conrm the status of the three LED indicators (Status, LoRa and Cell) to complete your setup.
• Status LED double-ashes green every two seconds
• LoRA LED is ON (solid green) two minutes after being powered
• Cell LED is ON (solid green) two minutes after being powered
Request and Install Your Zurn Gateway
Call Before You Install Your ZCSM-RP Connected Remote Pressure Monitor
If you already have a Gateway installed and access to plumbSMART™, skip to Install Your ZCSM-RP Connected
Remote Pressure Monitor section.
1. Document the serial number from the label on the backside of your ZCSM-RP Connected Pressure Monitor.
2. Visit www.zurn.com/plumbSMART-connect to save time and money on your installation. You can also call us at 844-987-6737.
3. Provide the serial number and contact name, email address, and basic information about the installation site.
4. We will activate your plumbSMART™ account, set up your enterprise, and give you guidance on how to register each
connected product as you install it.
5. We will send a conrmation email with a link, or you can go to plumbsmart.zurn.com to log into your plumbSMART™ account
for the rst time.
6. Add other users and installers to your plumbSMART™ account.
7. Make sure you and/or your installers have the plumbSMART™ mobile app, which you can download from the iPhone App
Store or Google Play.
8. Using the mobile app, scan or enter the serial number to register and locate each connected plumbing product as you install it.
9. Watch the how-to videos in the plumbSMART™ portal's support section if you get stuck, or call us at 844-987-6737 for support.
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
2
www.zurn.com

Install Your ZCSM-RP Connected Remote Pressure Monitor
The ZCSM-RP Connected Remote Pressure Monitor should be installed indoors in a dry location. Outdoor installations, direct
sunlight, or high humidity may aect the life of the product. Avoid installing the device where the device or cables may extend into
walkways or present a tripping hazard.
1. The stainless steel pressure transmitter has a ¼” NPT male connection. Using Teon tape for all connections, install the brass
tee onto the pressure transmitter. Caution: only wrench on the hex connection of the pressure transmitter. Install the 1/4” test
cock into the branch of the tee. Then install the 1/4” brass nipple into the tee. 1/2 x 1/4” and 3/4” x 1/2” bushings are provided
so the ZCSM-RP Connected Remote Pressure Monitor can be installed into 1/4”, 1/2”, or 3/4” NPT connections.
2. The Connected Remote Pressure Monitor can be installed on any existing test port in your plumbing system. Flush all dirt and
debris from the system connection before installation. Wrench on the brass ttings to install. Bleed air from system, if applicable.
3. The pressure transmitter cable should be plugged into the pressure transmitter. Align the plug to match the socket and press
rmly to insert. Use care when unplugging as the locking tab can be damaged.
4. Once the ZCSM-RP is installed, open any system shuto valve to provide water to the ZCSM-RP.
NOTE: Verify a Zurn Gateway is installed with 1,000 feet of your ZCSM-RP prior to completing the next step.
If a Zurn Gateway is still needed, please refer to proceeding section to request and install your Zurn Gateway to connect your
product.
5. Once the water is turned on, plug the 120vac wall adapter into a nearby power outlet. Insert the small plug into the black cable
on the ZCSM-RP. If not previously completed, register your ZCSM-RP Connected Remote Pressure Monitor. The system will
take about two minutes to boot up and start transmitting data.
Test Your Network and Register Your Products
It is recommended to test your network when installing a new Gateway. For the following steps, ensure you have the
serial number recorded from the ZCSM-RP Connected Remote Pressure Monitor.
Test Your System Network
Make sure your gateway and products communicate now that everything is installed by conducting a system connection test:
1. Plug in the ZCSM-RP Connected Remote Pressure Monitor, ensuring it is within 1,000 feet of the Zurn Gateway.
2. Browse plumbsmart.zurn.com/install by typing in the ZCSM-RP Connected Remote Pressure Monitor product serial number.
3. Click on the ‘Validate’ button. If the system recognizes the Zurn Connected Product, it will instantly connect to the Zurn Cloud.
Register Your Products
Prior to registering, the building, oor, and room must be setup in plumbSMART™. You may then register your product in
plumbSMART™ to start receiving data.
Use the plumbSMART™ mobile application for quick registration:
1. Using the mobile app, scan or enter the serial number to register and locate each connected plumbing product as you install it.
Or register using the plumbSMART™ online portal:
1. Ensure you have the ZCSM-RP Connected Remote Pressure Monitor product serial number.
2. Go to plumbsmart.zurn.com Log in to your plumbSMART™ account and select the 'Register Products' option from the
'Products' menu within the main blue navigation bar.
3. Follow the prompts to complete the registration.
4. At this point, you can give your Zurn Connected Product a unique name and assign it to a specic building location.
5. Finally, conrm or adjust your alert parameters based on your desired system operation.
More instructional videos can be found on the support page in the plumbSMART™ portal.
3
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
www.zurn.com

FCC Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Industry Candata (IC) Warning: This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicable aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
The following information refers to Zurn Smart Connected Products.
Radiation Exposure Statement: To comply with FCC and Industry Canada RF exposure limits for general population / uncon-
trolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 30mm from
all persons and must not be operating in conjunction with any other antenna or transmitter, except in accordance with FCC
multi-transmitter product procedures.
FCC Interference Statement: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
intended for use in non-residential/non-domestic environments. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Zurn is not responsible for any radio or television interference caused by using other than specied or recommended cables and
connectors or by unauthorized changes or modications to this equipment. Unauthorized changes or modications could void the
user's authority to operate the equipment.
Responsible party: ZURN INDUSTRIES, LLC 511 W. Freshwater Way, Milwaukee, WI U.S.A. 53204
Ph. 1-855-ONE-ZURN, Fax 919-775-3541
Electronic Emission Notices
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
4
www.zurn.com
Testing
To check accuracy of pressure readings: Install a calibrated pressure gauge in the test port. Read gauge. Power cycle the
ZCSM-RP by unplugging and plugging the power cord back in. After ve minutes, a new pressure reading should be available on
the portal. Compare pressure reading on portal to pressure gauge. If a system shuto valve is installed between the pipe line and
the ZCSM-RP, you can close this valve, then open the test cock to bleed pressure down to zero. Now power cycle the ZCSM-RP.
Verify the new pressure reading on the portal is zero psi +/- 4psi.
Maintenance
If the ZCSM-RP is connected to a test port or other area in plumbing system that may accumulate debris, ush the aected zone at
least once per year. If you encounter a lot of debris or rust, increase the frequency of ushing.

Troubleshooting
Step 1
Check pressure sensor wiring & connections:
• locking tab fully engaged
• no terminal corrosion
• terminals in sensor bent/broken,
• terminals in connector pushed in
• terminals broken, missing
Repair as needed to restore proper electrical connec-
tion. Alert on product's page in plumbSMART™ should
clear within 1 hour after successful repair. (May need to
refresh the web page by clicking on reload icon in the
browser to clear the alert.)
Step 2
Verify actual line pressure is within expected range.
Step 3
If problem persists, replace pressure sensor.
"Pressure Signal out-of-range" alert posted
in plumbSMART™:
"Device Not Communicating" severe alert
posted in plumbSMART™:
Step 1
Verify the Zurn monitor has power. If AC adapter is dis-
connected or unplugged from the wall outlet, then recon-
nect or plug into wall outlet. Alert should automatically
clear within 1 hour aftger repowering the monitor.
(May need to refresh the web page by clicking on reload
icon in the browser to clear the alert.)
Step 2
If Zurn monitor has power yet Device Not Communicat-
ing severe alert still has not cleared after 1 hour or after
refreshing the web page, then verify Zurn gateway has
power and its LoRa Status LED is on solid. If AC adapter
is disconnected or unplugged from wall outlet, then
reconnect or plug into wall outlet. Alert should automati-
cally clear within 1 hour after re-powering the gateway.
(May need to refresh the web page by clicking on reload
icon in the browser to clear the alert.)
Step 3
If alert persists, then contact Zurn Customer Service at
844.987.6737 for assitance in replacing the Zurn monitor
and/or the Zurn gateway.
5
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
www.zurn.com

“Product Model Selection Error Detected”
information alert posted in plumbSMART™:
Step 1
Verify the product model installed matches the product
model selected in plumbSMART™.
Step 2
If an incorrect product model was selected in plumb-
SMART™, then contact Zurn Customer Service at
844.987.6737 for assistance in changing the product
model selection. Alert should automatically clear within
1 hour after selecting the correct product model. (May
need to refresh the web page by clicking on reload icon
in the browser to clear the alert.)
“Flow Meter Signal Detected” information
alert posted in plumbSMART™:
Step 1
Verify installed product has no connections to middle
cable.
Step 2
Remove any wires connected to middle cable.
Momentarily power o the Zurn Connected Remote Pres-
sure Monitor, then reapply power. Wait 15
minutes and refresh browser. Misconguration alert
should clear.
ZURN WILKINS
1747 Commerce Way, Paso Robles, CA 93446 Phone:855-663-9876 Fax:805-238-5766
6
ISZCSM-RP (REV. A 8/20)
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