ZyXEL Communications NSA-210 User manual

www.zyxel.com
www.zyxel.com
NSA210
1-Bay Digital Media Server
Copyright © 2010
ZyXEL Communications Corporation
Firmware Version 4.10
Edition 1, 10/2010
Default Login Details
Web Address nsa210
User Name admin
Password 1234

About This User's Guide
NSA210 User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the NSA using the Web
Configurator.
Tips for Reading User’s Guides On-Screen
When reading a ZyXEL User’s Guide On-Screen, keep the following in mind:
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Adobe Reader’s bookmarks pane opens by default in all ZyXEL User’s Guide
PDFs.
• If you know the page number or know vaguely which page-range you want to
view, you can enter a number in the toolbar in Reader, then press [ENTER] to
jump directly to that page.
• Type [CTRL]+[F] to open the Adobe Reader search utility and enter a word or
phrase. This can help you quickly pinpoint the information you require. You can
also enter text directly into the toolbar in Reader.
• To quickly move around within a page, press the [SPACE] bar. This turns your
cursor into a “hand” with which you can grab the page and move it around freely
on your screen.
• Embedded hyperlinks are actually cross-references to related text. Click them to
jump to the corresponding section of the User’s Guide PDF.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to help you get your NSA up and running right
away. It contains information on setting up your network and configuring for
Internet access.
• Web Configurator Online Help
The embedded Web Help contains descriptions of individual screens and
supplementary information.
Note: It is recommended you use the Web Configurator to configure the NSA.
• Support Disc
Refer to the included CD for support documents.

About This User's Guide
NSA210 User’s Guide
4
Documentation Feedback
Send your comments, questions or suggestions to: [email protected]
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyxel.com.
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL products. Learn from others who use ZyXEL
products and share your experiences as well.

About This User's Guide
NSA210 User’s Guide 5
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should contact your vendor. If you cannot contact your vendor, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following information ready when you contact an office.
• Product model and serial number.
•WarrantyInformation.
• Date that you received your device.
Brief description of the problem and the steps you took to solve it.

Document Conventions
NSA210 User’s Guide
6
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The NSA may be referred to as the “NSA”, the “device” or the “system” in this
User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.

Document Conventions
NSA210 User’s Guide 7
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The NSA icon is
not an exact representation of your device.
Graphics in this book may differ slightly from the product due to differences in
operating systems, operating system versions, or if you installed updated
firmware/software for your device. Every effort has been made to ensure that the
information in this manual is accurate.
NSA Computer Notebook computer
Server Television Firewall
Router Switch Wireless Access Point
Internet

Safety Warnings
NSA210 User’s Guide
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Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• ONLY qualified service personnel should service or disassemble this device.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Dispose them at the applicable collection point for the recycling of electrical and
electronic equipment. For detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the store where
you purchased the product.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.

Contents Overview
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Contents Overview
User’s Guide ...........................................................................................................................21
Getting to Know Your NSA ........................................................................................................23
NAS Starter Utility ...................................................................................................................... 29
Web Configurator Basics ........................................................................................................... 53
Tutorials ..................................................................................................................................... 77
Technical Reference ............................................................................................................159
Status Screen .......................................................................................................................... 161
System Setting ........................................................................................................................ 165
Storage .................................................................................................................................... 171
Network .................................................................................................................................. 185
Applications ............................................................................................................................. 197
Package Management .............................................................................................................247
Auto Upload ............................................................................................................................. 305
Users ....................................................................................................................................... 321
Groups ..................................................................................................................................... 329
Shares ..................................................................................................................................... 333
Maintenance Screens .............................................................................................................. 343
Protecting Your Data ................................................................................................................ 367
Using Time Machine with the NSA .......................................................................................... 373
Troubleshooting ....................................................................................................................... 385
Product Specifications ............................................................................................................. 409

Contents Overview
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Table of Contents
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Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................6
Safety Warnings........................................................................................................................8
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: User’s Guide................................................................................ 21
Chapter 1
Getting to Know Your NSA.....................................................................................................23
1.1 Overview .............................................................................................................................. 23
1.2 Firmware .............................................................................................................................. 25
1.3 Hard Disk ............................................................................................................................. 25
1.4 LEDs .................................................................................................................................... 26
1.4.1 COPY/SYNC Button ................................................................................................... 27
1.4.2 RESET Button ............................................................................................................ 27
Chapter 2
NAS Starter Utility...................................................................................................................29
2.1 Overview .............................................................................................................................. 29
2.2 Starting the NAS Starter Utility ............................................................................................. 30
2.3 NAS Discovery Screen ........................................................................................................31
2.4 Main NAS Starter Utility Screen ...........................................................................................32
2.5 Initialization Wizard .............................................................................................................. 33
2.5.1 Default Configuration ................................................................................................. 35
2.5.2 Manual Configuration ................................................................................................. 38
2.5.3 Directory of the NAS .................................................................................................. 44
2.6 Import Files or Folders with zPilot ....................................................................................... 45
2.7 Add a Network Drive to My Computer ................................................................................. 46
2.8 Manage the Device .............................................................................................................. 47
2.9 Configure Network Setting ................................................................................................... 47
2.10 NAS Starter Utility Icon Menu (Windows) .......................................................................... 49
2.11 NAS Starter Utility Icon Menu (Mac) .................................................................................. 50

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Chapter 3
Web Configurator Basics.......................................................................................................53
3.1 Overview .............................................................................................................................. 53
3.2 Accessing the NSA Web Configurator ................................................................................. 53
3.2.1 Access the NSA Via NAS Starter Utility ..................................................................... 53
3.2.2 Web Browser Access ................................................................................................. 54
3.3 Login .................................................................................................................................... 54
3.4 Home Screens .................................................................................................................... 56
3.4.1 Now Playing (Music) .................................................................................................. 59
3.4.2 Video Playback .......................................................................................................... 60
3.4.3 Exif and Google Maps (Photos) ................................................................................. 61
3.4.4 Slideshow and CoolIris (Photos) ................................................................................ 62
3.4.5 Favorite ...................................................................................................................... 62
3.4.6 File Browser .............................................................................................................. 63
3.4.7 Share and Folder Names ........................................................................................... 67
3.4.8 Application Zone ........................................................................................................ 68
3.4.9 System Settings ........................................................................................................69
3.5 Administration Screens ....................................................................................................... 71
3.5.1 Global Administration Icons ...................................................................................... 71
3.5.2 Navigation Panel ....................................................................................................... 72
3.5.3 Main Window .............................................................................................................74
3.5.4 Status Messages ....................................................................................................... 74
3.5.5 Common Screen Icons .............................................................................................. 74
3.5.6 Session Example (Windows) ..................................................................................... 75
Chapter 4
Tutorials...................................................................................................................................77
4.1 Overview .............................................................................................................................. 77
4.2 Windows 7 Network ............................................................................................................. 77
4.2.1 If the NSA Icon Does Not Display .............................................................................. 79
4.2.2 NSA Icon Right-click Options ..................................................................................... 80
4.3 Windows 7 Network Map .....................................................................................................81
4.4 Playing Media Files in Windows 7 ....................................................................................... 83
4.5 Windows 7 Devices and Printers ......................................................................................... 83
4.5.1 Windows 7 Desktop Shortcut ..................................................................................... 85
4.6 Creating a Volume ............................................................................................................... 86
4.6.1 Creating a RAID 1 Volume ......................................................................................... 86
4.6.2 Migrate Button ............................................................................................................ 87
4.6.3 Create a SATA Volume Button ................................................................................... 87
4.6.4 Creating a PC Compatible Volume ............................................................................ 89
4.7 Deleting a Volume ............................................................................................................... 92
4.8 File Sharing Tutorials ........................................................................................................... 93
4.8.1 Creating a User Account ............................................................................................ 93

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4.8.2 Creating a Share ........................................................................................................ 96
4.8.3 Creating a Group ........................................................................................................ 97
4.8.4 Accessing a Share From Windows Explorer .............................................................. 98
4.8.5 Accessing a Share Using FTP .................................................................................100
4.8.6 Accessing a Share Through the Web Configurator .................................................. 102
4.9 Download Service Tutorial ................................................................................................. 103
4.9.1 Copying/Pasting a Download Link ........................................................................... 103
4.9.2 Installing the Link Capture Browser Plugin .............................................................. 106
4.9.3 Using the Link Capture Browser Plugin ....................................................................111
4.9.4 Configuring the Download Service Preferences .......................................................113
4.9.5 Using Download Service Notification ........................................................................115
4.10 Broadcatching Tutorial ......................................................................................................119
4.11 Printer Server Tutorial ......................................................................................................122
4.12 Copy and Flickr Auto Upload Tutorial .............................................................................. 124
4.13 FTP Uploadr Tutorial .......................................................................................................125
4.14 Web Configurator’s Security Sessions ............................................................................ 130
4.14.1 Customizing the NSA’s Certificate .......................................................................... 130
4.14.2 Downloading and Installing Customized Certificate ...............................................132
4.14.3 Turn on the NSA’s Web Security ............................................................................ 136
4.15 Using FTPES to Connect to the NSA .............................................................................. 142
4.16 Using a Mac to Access the NSA ...................................................................................... 143
4.16.1 Finder ..................................................................................................................... 144
4.16.2 Go Menu ................................................................................................................ 145
4.17 How to Use BackupPlanner ............................................................................................. 146
4.17.1 Creating an Archive Backup ...................................................................................147
4.17.2 Creating a Synchronization Backup ....................................................................... 150
4.17.3 Restoring Archived Files by Backup Job ................................................................ 153
4.17.4 Restoring by Backup Files ..................................................................................... 155
Part II: Technical Reference................................................................ 159
Chapter 5
Status Screen........................................................................................................................161
5.1 Overview ............................................................................................................................ 161
5.2 The Status Screen ............................................................................................................161
Chapter 6
System Setting......................................................................................................................165
6.1 Overview ............................................................................................................................ 165
6.2 What You Can Do ..............................................................................................................165
6.3 What You Need to Know .................................................................................................... 165

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6.4 The Server Name Screen ................................................................................................. 166
6.5 The Date/Time Screen .......................................................................................................167
Chapter 7
Storage...................................................................................................................................171
7.1 Overview ............................................................................................................................ 171
7.2 What You Can Do ..............................................................................................................171
7.3 What You Need to Know .................................................................................................... 171
7.4 The Storage Screen .......................................................................................................... 173
7.4.1 Creating a SATA Volume .........................................................................................174
7.4.2 Editing a Volume ...................................................................................................... 177
7.4.3 Creating a USB Volume ........................................................................................... 178
7.5 Storage Technical Reference ............................................................................................. 179
7.5.1 Choosing a Storage Method for a Volume ...............................................................179
7.5.2 Storage Methods ......................................................................................................180
7.5.3 Volume Status .......................................................................................................... 181
7.5.4 Volumes and RAID ................................................................................................... 182
7.5.5 Disk Replacement Restrictions ................................................................................ 182
7.5.6 External Disks .......................................................................................................... 183
Chapter 8
Network .................................................................................................................................185
8.1 Overview ............................................................................................................................ 185
8.2 What You Can Do ..............................................................................................................185
8.3 What You Need to Know .................................................................................................... 185
8.4 The TCP/IP Screen ...........................................................................................................187
8.5 UPnP Port Mapping Screen .............................................................................................. 190
8.5.1 UPnP and the NSA’s IP Address .............................................................................. 191
8.5.2 UPnP and Security ................................................................................................... 191
8.5.3 The NSA’s Services and UPnP ................................................................................ 191
8.5.4 Configuring UPnP Port Mapping ..............................................................................192
8.6 The PPPoE Screen ..........................................................................................................194
Chapter 9
Applications ..........................................................................................................................197
9.1 Overview ............................................................................................................................ 197
9.2 What You Can Do ..............................................................................................................197
9.3 What You Need to Know .................................................................................................... 198
9.4 FTP Server ........................................................................................................................ 200
9.5 The Media Server Screen ................................................................................................ 202
9.5.1 The Media Server Share Publish Screen ............................................................... 203
9.5.2 The Media Server ID3 Tag Decoding Screen ......................................................... 203
9.5.3 The Media Server iTunes Server Screen ............................................................... 205

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9.5.4 The Media Server SqueezeCenter Screen ............................................................ 205
9.6 The Download Service Screen .......................................................................................... 206
9.6.1 Adding a Download Task .......................................................................................... 209
9.6.2 Configuring General Settings ................................................................................... 212
9.6.3 Configuring the BitTorrent Settings ..........................................................................215
9.6.4 Edit IP Filter ............................................................................................................. 216
9.6.5 Displaying the Task Information .............................................................................. 218
9.7 The Web Publishing Screen .............................................................................................. 219
9.8 The Broadcatching Screen ................................................................................................ 221
9.8.1 Adding a Broadcatching Channel .............................................................................223
9.8.2 Editing a Broadcatching Channel ............................................................................ 227
9.9 The Print Server Screen ...................................................................................................229
9.9.1 Print Server Rename ............................................................................................... 230
9.10 The Copy/Sync Button Screen ........................................................................................ 231
9.11 Technical Reference ........................................................................................................ 232
9.11.1 Sharing Media Files on Your Network .................................................................... 232
9.11.2 Download Service .................................................................................................. 234
9.11.3 Link Capture Browser Plugin .................................................................................. 234
9.11.4 Download Service Notification ................................................................................ 235
9.11.5 BitTorrent Security .................................................................................................. 236
9.11.6 Web Publishing Example ........................................................................................ 238
9.11.7 Web Publishing ...................................................................................................... 240
9.11.8 Channel Guides for Broadcatching ........................................................................ 241
9.11.9 Printer Sharing .......................................................................................................242
9.11.10 Copying Files ........................................................................................................ 243
9.11.11 Synchronizing Files ...............................................................................................244
Chapter 10
Package Management ..........................................................................................................247
10.1 Overview .......................................................................................................................... 247
10.2 What You Can Do ............................................................................................................ 247
10.3 What You Need to Know .................................................................................................. 247
10.4 Package Management Screen ....................................................................................... 248
10.4.1 Displaying Package Information ............................................................................251
10.5 eMule Screens ..............................................................................................................252
10.5.1 eMule Server Screen ............................................................................................ 252
10.5.2 Add Server ............................................................................................................253
10.5.3 Edit Server ............................................................................................................254
10.5.4 My Info .................................................................................................................. 255
10.5.5 eMule Task Screen ............................................................................................... 256
10.5.6 Add Task ...............................................................................................................258
10.5.7 Preferences ........................................................................................................... 260
10.5.8 Edit IP Filter ...........................................................................................................263

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10.5.9 Share Browsing ..................................................................................................... 264
10.5.10 Task Info ..............................................................................................................265
10.5.11 eMule Search Screen ......................................................................................... 267
10.6 DyDNS Screen .............................................................................................................. 268
10.7 NFS Screen ...................................................................................................................269
10.7.1 Add/Edit NFS Share ..............................................................................................271
10.7.2 NFS Session ......................................................................................................... 272
10.8 SMART Screen .............................................................................................................. 273
10.8.1 SMART Brief Summary ......................................................................................... 274
10.8.2 SMART Full Summary .......................................................................................... 275
10.9 Protect Screens ............................................................................................................. 277
10.10 Backup Screens ...........................................................................................................277
10.10.1 Backup: Step 1 ....................................................................................................279
10.10.2 Backup: Step 2 ....................................................................................................281
10.10.3 Backup: Step 3 ....................................................................................................284
10.10.4 Backup: Step 4 ....................................................................................................285
10.10.5 Edit Job Screen .................................................................................................... 286
10.10.6 Edit Job: Step 1 ................................................................................................... 287
10.10.7 Edit Job: Step 2 ................................................................................................... 288
10.10.8 Restore Archive Screen ....................................................................................... 289
10.10.9 Restore Archive: Step 1 ................................................................................... 290
10.10.10 Restore Archive: Step 2 .................................................................................... 291
10.10.11 Restore Archive: Step 3 ..................................................................................... 292
10.11 Restore Screen ............................................................................................................. 293
10.11.1 Restore: Step 1 .................................................................................................... 293
10.11.2 Restore: Step 2 .................................................................................................... 294
10.11.3 Restore: Step 3 .................................................................................................... 295
10.11.4 Restore: Step 4 .................................................................................................... 296
10.12 Syslog Server Screen ..................................................................................................297
10.13 TFTP Server Screen ....................................................................................................299
10.14 Technical Reference ......................................................................................................300
10.14.1 S.M.A.R.T Attributes ............................................................................................300
Chapter 11
Auto Upload...........................................................................................................................305
11.1 Overview .......................................................................................................................... 305
11.2 What You Can Do ............................................................................................................305
11.3 What You Need to Know .................................................................................................. 305
11.4 The Flickr/YouTube Screen ............................................................................................. 306
11.4.1 Configuring the Flickr Settings .............................................................................. 307
11.4.2 Configuring the YouTube Settings ......................................................................... 312
11.5 The FTP Uploadr Screen ................................................................................................ 316
11.5.1 Adding or Editing an FTP Server Entry ................................................................. 318

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11.5.2 The FTP Uploadr Preferences Screen .................................................................. 319
Chapter 12
Users......................................................................................................................................321
12.1 Overview .......................................................................................................................... 321
12.2 What You Can Do ............................................................................................................ 321
12.3 The Users Screen ........................................................................................................... 322
12.3.1 User Icons ..............................................................................................................323
12.3.2 Adding or Editing General Account Settings ......................................................... 324
12.3.3 Usernames ............................................................................................................. 325
12.3.4 Account Quota Per Volume ................................................................................... 326
12.3.5 Account Group Membership ................................................................................. 327
12.4 Displaying User Info ........................................................................................................ 328
Chapter 13
Groups ...................................................................................................................................329
13.1 Overview .......................................................................................................................... 329
13.2 What You Can Do ............................................................................................................ 329
13.3 The Groups Screen ........................................................................................................329
13.3.1 Adding or Editing a Group ......................................................................................331
13.3.2 Group Names ......................................................................................................... 332
Chapter 14
Shares....................................................................................................................................333
14.1 Overview .......................................................................................................................... 333
14.2 What You Can Do ............................................................................................................ 333
14.3 The Shares Screen ......................................................................................................... 334
14.3.1 Adding or Editing Share ........................................................................................ 336
14.3.2 Configuring Advanced Share Access .................................................................... 337
14.3.3 Public and ANONYMOUS Share Access Rights ................................................... 338
14.4 The Recycle Bin Configuration Screen ........................................................................... 339
14.4.1 Recycle Bins ..........................................................................................................339
14.4.2 Configuring Recycle Bins ....................................................................................... 339
14.5 The Share Browser Screen ............................................................................................ 340
14.5.1 Moving or Copying Files ........................................................................................ 342
Chapter 15
Maintenance Screens...........................................................................................................343
15.1 Overview .......................................................................................................................... 343
15.2 What You Can Do ............................................................................................................ 343
15.3 The Power Screen ..........................................................................................................344
15.3.1 Editing the Power Control Schedule Screen ......................................................... 346
15.4 The Log Screen .............................................................................................................. 348

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15.4.1 Report Config Screen ............................................................................................. 349
15.4.2 Email Setting .........................................................................................................349
15.4.3 Report Setting ....................................................................................................... 350
15.4.4 Syslog Server Setting ............................................................................................351
15.5 The Configuration Screen ............................................................................................... 352
15.6 SSL Certification ............................................................................................................. 353
15.6.1 Modifying or Creating a Certificate ........................................................................ 355
15.7 The Firmware Upgrade Screen .......................................................................................356
15.8 The Shutdown Screen .................................................................................................... 357
15.9 Technical Reference ........................................................................................................358
15.9.1 Log Classes ........................................................................................................... 358
15.9.2 Log Severity Levels ................................................................................................ 358
15.9.3 Log Messages ........................................................................................................ 359
Chapter 16
Protecting Your Data.............................................................................................................367
16.1 Overview .......................................................................................................................... 367
16.2 Protection Methods ..........................................................................................................367
16.3 Configuration File Backup and Restoration .....................................................................368
16.4 Memeo Autobackup .........................................................................................................368
16.4.1 Memeo Autobackup Installation and Setup ............................................................ 368
16.4.2 Using Memeo Autobackup After the Initial Setup ................................................... 371
Chapter 17
Using Time Machine with the NSA......................................................................................373
17.1 Overview .......................................................................................................................... 373
17.2 Create an Account and a Share on the NSA ...................................................................373
17.3 Set Time Machine to Support Network Volume ............................................................... 375
17.4 Mounting the NSA on the Mac .........................................................................................377
17.5 Creating a Sparse Bundle File for the NSA ..................................................................... 378
17.5.1 Finding out Computer Name and MAC Address .................................................... 378
17.5.2 Creating a Sparse Bundle File ............................................................................... 379
17.5.3 Mounting the Sparse Bundle to the NSA ................................................................ 382
17.6 Using Time Machine ........................................................................................................382
Chapter 18
Troubleshooting....................................................................................................................385
18.1 Troubleshooting Overview ...............................................................................................385
18.2 Power, Hardware, Connections, and LEDs ..................................................................... 386
18.3 NAS Starter Utility ............................................................................................................389
18.4 NSA Login and Access ....................................................................................................390
18.4.1 Reset the NSA ....................................................................................................... 392
18.4.2 Enabling Scripting of Safe ActiveX Controls .......................................................... 392

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18.5 I Cannot Access The NSA ............................................................................................... 394
18.6 Users Cannot Access the NSA ........................................................................................ 395
18.7 Storage Volumes ............................................................................................................. 397
18.8 External USB Drives ........................................................................................................398
18.9 Firmware .......................................................................................................................... 398
18.10 File Transfer ................................................................................................................... 398
18.11 Networking ..................................................................................................................... 399
18.12 Some Features’ Screens Do Not Display ...................................................................... 400
18.13 Media Server Functions ................................................................................................. 401
18.14 Download Service and Broadcatching Functions .......................................................... 404
18.15 Web Publishing ..............................................................................................................405
18.16 Auto Upload ................................................................................................................... 406
18.17 Package Management ................................................................................................... 407
18.18 Backups ......................................................................................................................... 408
Chapter 19
Product Specifications.........................................................................................................409
19.1 Physical Features ............................................................................................................ 409
19.2 Firmware Features .......................................................................................................... 410
19.3 Specification Tables ......................................................................................................... 412
19.4 Supported Media Server Content Formats ...................................................................... 416
19.5 Supported iTunes Server Content Formats ..................................................................... 417
19.6 Power Consumption ........................................................................................................417
Appendix A Setting Up Your Computer’s IP Address...........................................................419
Appendix B Pop-up Windows, JavaScript and Java Permissions........................................447
Appendix C Common Services ............................................................................................459
Appendix D Importing Certificates........................................................................................463
Appendix E Open Source Licences......................................................................................489
Appendix F Legal Information ..............................................................................................639
Index.......................................................................................................................................643

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