ZyXEL Communications VANTAGE REPORT - V3 User manual

Vantage Report
Quick Start Guide
Version 3.0
10/2006
Edition 1
Copyright © 2006. All rights reserved.
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Vantage Report
Vantage Report collects log entries and traffic statistics from ZyXEL devices and then generates
graphical and tabular reports about network performance and events.
Install Vantage Report on the Vantage Report server (B). Then, use the web configurator (A) to
configure it. (The web configurator can run on a remote computer or on the Vantage Report
server.) Finally, configure the ZyXEL devices (C) to send their log entries and traffic statistics to
the Vantage Report Server. The Vantage Report server collects this information and builds
statistical reports about the network. You and others can look at these reports any time in the
web configurator or in regular e-mail messages.
Overview
1 Preparation - Make sure the Vantage Report server meets the minimum requirements, and
get the Vantage Report server ready for installation.
2 Installation - Install Vantage Report on the Vantage Report server.
3 Login - Use the web configurator to access the Vantage Report server.
4 E-mail Setup - Set up the administrator e-mail address and SMTP mail server settings in
Vantage Report, and test the SMTP settings.
5 Registration - When you install Vantage Report, you get the basic version. You do not have to
register Vantage Report unless you want to get the trial version or upgrade to the full version.
(See section 5for more information about versions.)
6 Device Setup - Set up the ZyXEL devices, and add them in the Vantage Report server.
1 Preparation
Check these things before you install Vantage Report.
ABC

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1.1 Check Minimum Requirements
If your Vantage Report server does not meet the minimum requirements, you should upgrade it or
use a different server that does meet the minimum requirements.
1.2 Upgrading from Vantage Report v2.3 or v2.3.1
Use this section to upgrade from Vantage Report v2.3 (2.3.05.61.00) to v2.3.1 (2.3.00.61.01).
Click System > About to view your version details. Then use it again to upgrade from v2.3.1 to
v3.0. If you are already using v2.3.1, use this section to upgrade to v3.0.
1.2.1 Backup Your Data
Backing up your data is optional. The upgrade process automatically brings your data from
Vantage Report v2.3 to v2.3.1 or from v2.3.1 to v3.0. A backup is only useful if the upgrade fails.
You would only back up your data once (in v2.3, or in v2.3.1 if you are already using v2.3.1).
Full Data Backup
If you want to back up all of your Vantage Report v2.3 or v2.3.1 data, copy the content in the
Vantage Report installation folder (such as C:\ Program Files\ZyXEL\Vantage Report) to another
folder. If the upgrade fails, use the copy to overwrite the content in the Vantage Report
installation folder. Then retry the upgrade.
Partial Data Backup
A full backup can take a long time if you have a lot of data. If you do not need to keep all of the
data, you can do the following to only backup the configuration and device list.
1Start Vantage Report v2.3 (or v2.3.1) and login.
Number of registered devices CPU Free Hard Disk Space (GB)
<5 Pentium IV 2.6 GHz 10
<50 Pentium IV 2.6 GHz Twice the number of devices
50-100 Pentium IV 3.2 GHz or faster Twice the number of devices
Operating System Windows XP Professional, Windows 2000/2003 Server
Browser
(Running on Server or
Other Computer)
Internet Explorer 6.0 (Service Pack 1) or later on Windows
Mozilla 1.7.12 or later on Windows
Firefox 1.07 or later on Windows
1024 by 768 resolution
Other Requirements for
Featured Services
SMTP daemon
TCP port 3316 and UDP port 514

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2Click System > Data Maintenance > Configuration > Backup to save your configuration to
your computer.
3Click System > Data Maintenance > Device List > Export to save your list of devices to your
computer.
If the upgrade process fails, you can do a new install of Vantage Report v3.0 (instead of an
upgrade) and manually upload these files to add your data.
1.2.2 Upgrade Vantage Report
Use this procedure to upgrade from Vantage Report v2.3. to v2.3.1 or from v2.3.1 to v3.0.
1Stop Vantage Report v2.3 (or v2.3.1). Also close MySQL and Tomcat (see section 1.4).
2Close any other programs on your computer (the installation requires a computer restart).
3Get the Vantage Report v2.3.1 (or v3.0) package and run the installation program.
4The installer detects Vantage Report v2.3 (or v2.3.1) and displays a screen like the following.
Select Upgrade Vantage Report 2.3 to 2.3.1 (or 2.3.1 to 3.0) and click Next.
5Follow the prompts until you finish the installation.

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6Vantage Report automatically runs the next time your computer restarts. You can also start
Vantage Report from the Windows start menu. The login screen displays. You may have to
clear your browser’s cache and refresh the browser to get the 2.3.1 (or 3.0) to appear.
Repeat the upgrade steps to upgrade from Vantage Report v2.3.1 to v3.0. The upgrade requires
a computer restart. See section 3to login to Vantage Report v3.0 after your computer restarts.
1.3 Uninstall Old Versions of Vantage Report
1If an old version of Vantage Report is running, stop it.
2In Windows 2000, click Start > Settings > Control Panel > Add/Remove Programs >
Vantage Report > Change/Remove. Follow the prompts to remove Vantage Report.
In Windows XP, click start > Control Panel > Add/Remove Programs > Vantage Report >
Change/Remove. Follow the prompts to remove Vantage Report.
1.4 Close MySQL and Tomcat
When you install Vantage Report, you also install MySQL and Tomcat. If these applications run
on the Vantage Report server, make sure these applications are closed before you install
Vantage Report. Follow these steps to check whether or not these applications are running and
to stop them.
1In Windows 2000, click Start > Settings > Control Panel > Administrative Tools >
Services. The Services screen opens.

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In Windows XP, click start > Control Panel > Performance and Maintenance > Administrative
Tools > Services. The Services screen opens.
2If there are no MySQL or Tomcat services running on the Vantage Report server, go to the
next section. Otherwise, right-click on any MySQL or Tomcat service that is running. The
menu that you see above appears.
3Select Stop in the menu. Repeat steps 2 and 3 if other MySQL or Tomcat services are still
running on the Vantage Report server.
2 Installation
Put the CD into your CD-ROM. The following screen appears.

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Click Setup > Vantage Report to start installing Vantage Report. The CD may first extract some
files. Then, the Vantage Report installation wizard appears.
Click Next. Follow the prompts. Before you finish, the following screen appears.
Enter the port number you want Vantage Report to use for web services. Make sure this port
number does not conflict with other services in your network. Click Next when you are ready.
When you finish installing Vantage Report, restart the Vantage Report server.
3 Login
By default, the Vantage Report server starts automatically when you log in to the Vantage Report
server. To access the Vantage Report server,
1Open a browser window, and go to http://a.b.c.d:xxxxx/vrpt, where

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•a.b.c.d is the IP address of the Vantage Report server. If you open the web configura-
tor on the same computer on which you installed Vantage Report, enter localhost.
•xxxxx is the port number you entered during installation. (See section 2.)
For example, http://localhost:8080/vrpt or http://212.100.9.161:9090/vrpt.
The Login screen appears. If it does not appear, see Troubleshooting.
2In the login screen, enter your user name and password, and click Login.
• Default user name: root
• Default password: root
The main screen appears. It is divided into three parts.
Use the device window (A) to select a device. Right-click to add and remove devices.
Use the function window (B) to select a report.
Use the report window (C) to look at and adjust the selected report for the selected device.
4 E-mail Setup
You should have an e-mail account on a SMTP mail server for Vantage Report. You can use an
existing account or create a new one. In either case, you must have the SMTP mail server (IP or
domain name), e-mail address, user name (if required), and password (if required).
A B
C

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4.1 Set Up Administrator E-mail Address
You should set up the e-mail address for the Vantage Report administrator first. This e-mail
address is used to test the SMTP settings in section 4.2. It is also used for system notifications or
if you forget the password for the root account. (If you forget the password, click Forget
Password? in the Login screen.) See the User’s Guide for more detail.
1Log in to the Vantage Report server. (See section 3.)
2In the function window, click System > User Management. The User List screen appears.
3Click root. The Edit User screens appears.
4Type the e-mail address for the Vantage Report administrator in the E-mail field.
5Click Apply.

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4.2 Set Up SMTP Mail Server
1In the function window, click System > Server Configuration. The Server Configuration
screen appears.
2Follow the directions in the table below to fill in the Server Configuration screen.
3Click Apply. (You must save these settings before you can test them in the next step.)
4Click Test. Vantage Report sends a test message to the e-mail address you specified in
section 4.1 and the e-mail address in the Receiver E-mails field.
5Confirm that the specified e-mail account received the message from Vantage Report. If it did
not receive the e-mail, see Troubleshooting.
LABEL DESCRIPTION
SMTP IP Address or
Domain Name
Enter the IP address or domain name of the SMTP mail server on
which Vantage Report has an account.
User Name Enter the user name required by the SMTP mail server. If the user
name is not required, leave this field blank.
Password Enter the password required by the SMTP mail server. If the password
is not required, leave this field blank.
Sender E-mail Enter the e-mail address you want to be the sender when Vantage
Report sends e-mail. This is the e-mail address from which Vantage
Report e-mail appears to be sent.
Receiver E-mails Enter the e-mail address you want to be the receiver when Vantage
Report sends e-mail. This is the e-mail address to which Vantage
Report e-mail appears to be sent.

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5 Registration
You only have to register Vantage Report if you want to get the trial version or upgrade to the full
version.
•Thebasic version provides a variety of statistical and scheduled reports for one device.
•Thefull version supports more reports, more features, and more devices than the basic version.
•Thetrial version is a limited-time, free trial of the full version. It does not support as many
devices as the full version, however.
The Vantage Report server must have access to http://www.myZyXEL.com during registration. In
addition, some information may also be required for setup.
1Log in to the Vantage Report server. (See section 3.)
2In the function window, click System > Registration. The Registration screen appears.
3If you want to get the trial version, click Trial.
If you want to upgrade to the full version, click Upgrade.
If you have a myZyXEL.com account, you need your ...
• myZyXEL.com user name
• myZyXEL.com password
If you want to upgrade to the full version, you need your ...
• license key (iCard in the folder you received when you purchased the full version)

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In either case, the following screen appears. Some fields do not appear in your screen if you
already have a myZyXEL.com account or if you are getting the trial version.
4Follow the directions in the table below to fill in this screen.
LABEL DESCRIPTION
License Key Enter the license key on the iCard if you are upgrading to the full
version. The iCard is in the folder you receive when you purchase the
full version.
New myZyXEL.com
account
Select this if you do not have a myZyXEL.com account. Vantage Report
creates the account for you.
Existing myZyXEL.com
account
Select this if you already have a myZyXEL.com account.
User Name If you do not have a myZyXEL.com account, enter the user name that you
would like to use for your new myZyXEL.com account. Your user name
can consist of alphanumeric characters and underscores (_) and must be
6 - 20 characters long.
If you already have a myZyXEL.com account, enter the user name for
that account.
Password If you do not have a myZyXEL.com account, enter the password that you
would like to use for your new myZyXEL.com account. Your password
can consist of alphanumeric characters and underscores (_) and must be
6 - 20 characters long.
If you already have a myZyXEL.com account, enter the password for that
account.
Confirm Password Retype your password.

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5Click Upgrade. The updated Registration screen appears. If it does not, see Troubleshooting.
6 Device Setup
Check the release notes for each of your ZyXEL devices to find out if the current firmware
supports Vantage Report. Make sure you check the release notes for the exact version; for
example, check the release notes for v3.64(XV.5), not just v3.64. Some models and some
firmware versions only support some reports. Generally, the following firmware versions support
some or all reports in Vantage Report.
• ZyWALL 2/10W version 3.62 or later
• ZyWALL 5/35/70 version 3.62 or later
• ZyWALL P1 version 3.64 or later
• ZyWALL 1050 version 1.01
• IDP 10 version 2.0 or later
• P-662/P-652 version 3.40 or later
You have to configure each ZyXEL device to send its log entries and traffic statistics to the
Vantage Report server, and you have to add each device to Vantage Report.
6.1 Configure ZyXEL Devices
These steps may vary for different devices. If you already set up devices for previous versions of
Vantage Report, check this section to make sure the device configuration has not changed.
Go to section 6.2 if you need to configure the ZyWALL 1050.
1Log in to the web configurator for the device, and click Logs > Log Settings. The lower part of
a typical screen is shown below.
E-mail Address Enter the e-mail address where you would like to be notified about your
new myZyXEL.com account.
Country Select the place where you work.
LABEL DESCRIPTION

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Note: Vantage Report uses the log categories that are shown selected in this screen. It is
recommended that you select only these categories.
2In the Syslog Logging section, select the Active check box.
3Type the IP address or name of the Vantage Report server in the Syslog Server field.

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4In the Log column, select the categories you want to see in Vantage Report. System
Maintenance, Forward Web Sites, Blocked Web Sites, Attacks, IPSec, IDP, Anti-Virus, and
Anti-Spam are required for various reports in Vantage Report. (Some of these are not
available in every device.) You can only look at log messages for other categories.
5Activate Log Consolidation to merge logs with identical messages into one log.
6Click Apply to save your changes.
7Click LOGS > Reports (or REPORTS > SYSTEM REPORTS in some firmware versions). If the
device does not have this screen, skip steps 7- 9. The top section of a typical screen is
shown below.
8In the Setup section, select the Send Raw Traffic Statistics to Syslog Server for Analysis
check box.
9Click Apply to save your changes.
10If the ZyXEL device provides IDP, go to IDP > Signature (in most ZyXEL devices). Make sure
the device records log entries for the attack types you want to see in Vantage Report.
11If the ZyXEL device provides anti-virus protection, go to Anti-Virus > General (in most ZyXEL
devices). Make sure the device records log entries for viruses the services (in which the
device found the virus) you want to see in Vantage Report.
6.2 Configure the ZyWALL 1050
1Log in to the web configurator for the device, and click Maintenance > Logs > Log Setting
> Remote Server > Edit.

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Note: Vantage Report uses the log categories that are shown selected in this example. It is
recommended that you select only these categories.

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2Select the Active check box.
3Type the IP address or name of the Vantage Report server in the Syslog Server field.
4In the Active Log section, select the categories you want to see in Vantage Report. (Some of
these are not available in every device.) You can only look at log messages for other
categories.
5Click OK to save your changes.
6If the ZyXEL device provides IDP, make sure the IDP profile is set to record log entries for the
attack types you want to see in Vantage Report.
6.3 Add ZyXEL Devices to Vantage Report
Use section 6.3.1 if you did a new install of Vantage Report v3.0. If you upgrade from Vantage
Report v2.3.1, your data is brought in automatically and you can skip this section. Section 6.3.2
only applies if the upgrade fails and you have a partial data backup (see section 1.2.1).
6.3.1 Add Devices Manually
You must have the LAN MAC address and model type of the device.
1Log in to the Vantage Report server. (See section 3.)
2In the device window, right-click on root. The following menu appears.
3Select Add Device. The Add Device screen appears.
4Follow the directions in the table below to fill in the Add Device screen.
LABEL DESCRIPTION
Name Enter the name of the device you want to add to Vantage Report. The name can
consist of alphanumeric characters or underscores (_) and may be 1 - 28 characters
long. This name is used to refer to the device in Vantage Report, and it has to be
unique in Vantage Report. In some cases, the device’s System Name might be
appropriate.

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5Click the Add button. The device should now appear in the device window. You can select it
(for example, if you want to generate a statistical report for it) by clicking on it once. See the
User’s Guide for more information.
6.3.2 Import a Device List
1Log in to the Vantage Report server. (See section 3.)
2In the function window, click System > Data Maintenance > Device List Import & Export. The
Device List Export / Import screen appears.
3Enter the name and location of the file you saved in section 1.2, or click Browse... to look for
it.
4Click Import. The following message appears.
5Click OK to close the message.
6In the device window, click the Refresh icon in the upper right corner. The devices you had
in Vantage Report v2.3 should appear.
MAC Enter the LAN MAC address of the device you want to add. You must enter 12
hexadecimal numbers (0 - 9, A - F). Do not use colons (:). This address is usually
located on a label that is on the bottom of the device. If there are two addresses on the
label, the LAN MAC address is usually on the top. For the ZyWALL 1050, use the first
(lowest) LAN MAC address.
Type Select the model type of the device you want to add.
Note Enter any additional notes you want to make here. You can enter up to 50 printable
ASCII characters. You can also leave this field blank.
LABEL DESCRIPTION

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Follow the directions in section 6.3.1 to add additional devices manually.
Troubleshooting
See the User’s Guide for additional troubleshooting.
PROBLEM CORRECTIVE ACTION
The web configurator is not
connecting to the Vantage
Report server.
The Vantage Report server
does not start up
automatically.
Make sure you are using the correct URL. Enter http://
a.b.c.d:xxxxx/vrpt, where
•a.b.c.d is the IP address of the Vantage Report server. If you
open the web configurator on the same computer on which you
installed Vantage Report, enter localhost.
•xxxxx is the port number you entered during installation. (See
section 2.)
For example, you might enter http://localhost:8080/vrpt or http://
212.100.9.161:9090/vrpt.
Make sure packets on TCP port 3316, UDP port 514, and the port
number you specified during installation are forwarded to the Vantage
Report server, especially if the Vantage Report server runs behind a
NAT or firewall.
Make sure the Vantage Report server is running.
• The Vantage Report server runs as a service. Follow the directions
in section 1.4 to check it.
• Make sure the following system variables are defined.
PATH=C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wbem
The drive letter and names of folders depend on your Vantage
Report server. To check these variables in Windows 2000, click
Start > Settings > Control Panel > System > Advanced > Envi-
ronment Variables. In Windows XP, click start > Control Panel >
System > Advanced > Environment Variables. Make sure the
variables are in the System Variables box.
• The Vantage Report server does not start automatically if there is a
port conflict on the port number you specified during installation.
Click Start > Run, and enter netstat -a to find out if there is a
port conflict.
If the problem continues, contact your local vendor.
The web configurator
returns to the Login screen
when I try to do something.
For security reasons, the web configurator times out in fifteen minutes.
Log in again.