ZyXEL Communications VANTAGE CNM User manual

Vantage CNM
Centralized Network Management
User’s Guide
Version 2.1.00.61.00
October 2004

Vantage CNM User’s Guide
Copyright 2
Copyright
Copyright © 2004 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
Note: Refer also to the “Open Software Announcements” on
page 398.

Vantage CNM User’s Guide
3ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants that (a) the Vantage CNM software (henceforth called the SOFTWARE) will
perform substantially in accordance with the accompanying written materials for a period of
ninety (90) days from the date of receipt, and (b) any Support Services provided by ZyXEL
shall be substantially as described in applicable written materials provided to you by ZyXEL,
and ZyXEL support engineers will make commercially reasonable efforts to solve any
problem issues. To the extent allowed by applicable law, implied warranties on the
SOFTWARE, if any, are limited to ninety (90) days.
CUSTOMER REMEDIES.
ZyXEL's and its suppliers' entire liability and your exclusive remedy shall be, at ZyXEL's
option, either (a) return of the price paid, if any, or (b) repair or replacement of the
SOFTWARE that does not meet ZyXEL's Limited Warranty and which is returned to ZyXEL
with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE has
resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be
warranted for the remainder of the original warranty period or thirty (30) days, whichever is
longer. Outside Taiwan, neither these remedies nor any product support services offered by
ZyXEL are available without proof of purchase from an authorized international source.
NO OTHER WARRANTIES.
To the maximum extent permitted by applicable law, ZyXEL and its suppliers disclaim all
other warranties and conditions, either express or implied, including, but not limited to,
implied warranties of merchantability, fitness for a particular purpose, title, and non-
infringement, with regard to the SOFTWARE, and the provision of or failure to provide
Support Services. This limited warranty gives you specific legal rights. You may have others,
which vary from state/jurisdiction to state/jurisdiction.
Please read the license screen in the installation wizard. You must accept the terms of the
license in order to install Vantage CNM.

Vantage CNM User’s Guide
Customer Support 4
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT
E-MAIL TELEPHONEAWEB SITE REGULAR MAIL
WORLDWIDE
[e-mail] [phone] www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwa n
[email protected] [phone] ftp.zyxel.com
ftp.europe.zyxel.com
NORTH
AMERICA
[email protected] [phone]
[phone]
www.us.zyxel.com ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
[email protected] [phone] ftp.us.zyxel.com
GERMANY
[email protected] [phone] www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
[email protected] [phone]
FRANCE
[e-mail] [phone] www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
[phone]
SPAIN
[email protected] [phone] www.zyxel.es ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
[email protected] [phone]
DENMARK
[email protected] [phone] www.zyxel.dk ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
[email protected] [phone]
NORWAY [email protected] [phone] www.zyxel.no ZyXEL Communications A/S
N i l s H a n s e n s v e i 1 3 0 6 6 7 O s l o
Norway
[email protected] [phone]
SWEDEN [email protected] [phone] www.zyxel.se ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
[email protected] [phone]
FINLAND
[email protected] [phone] www.zyxel.fi ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
[email protected] [phone]
a. “+” is the (prefix) number you enter to make an international telephone call.

Vantage CNM User’s Guide
5Customer Support

Vantage CNM User’s Guide
Table of Contents 6
Table of Contents
Copyright .................................................................................................................. 2
ZyXEL Limited Warranty.......................................................................................... 3
Customer Support.................................................................................................... 4
Preface .................................................................................................................... 32
Introducing Vantage Centralized Network Management (CNM) .............................32
Chapter 1
Introducing Vantage............................................................................................... 34
1.1 Key Features ......................................................................................................34
1.1.1 Object Tree View ......................................................................................34
1.1.2 Flexible Friendly Device Registration .......................................................34
1.1.3 Building Blocks .........................................................................................34
1.1.4 Multiple Domain Administration ................................................................34
1.1.5 Complete Device Configuration ................................................................34
1.1.6 Configuration Synchronization ..................................................................34
1.1.7 Firewall .....................................................................................................35
1.1.8 One-Click VPN ..........................................................................................35
1.1.9 Configuration File Management ................................................................35
1.1.10 Firmware Upgrade ..................................................................................35
1.1.11 Monitoring and Notifications ....................................................................35
1.1.12 Logs ........................................................................................................35
1.1.13 Data Maintenance ...................................................................................35
1.1.14 Vantage System Management ................................................................35
1.1.15 License Management .............................................................................35
1.2 Vantage Requirements and Installation ..............................................................36
Chapter 2
GUI Introduction..................................................................................................... 38
2.1 Overview ............................................................................................................38
2.2 Main Menu Components ....................................................................................38
2.2.1 Object Pane ..............................................................................................38
2.2.1.1 Object Tree View Types ..................................................................39
2.2.1.2 Searches .........................................................................................39

Vantage CNM User’s Guide
7Table of Contents
2.2.1.3 Folders ............................................................................................39
2.2.1.4 Devices ...........................................................................................42
2.2.2 Content Pane ............................................................................................42
2.2.2.1 Object Path .....................................................................................42
2.2.2.2 Menu Path .......................................................................................42
2.3 Menu Overview ..................................................................................................42
2.4 Procedure For Configuring A Device .................................................................43
2.5 Context-Sensitive Menus ...................................................................................44
2.6 Icon Key .............................................................................................................44
Chapter 3
Device Menus ......................................................................................................... 48
3.1 Device Menus Overview ....................................................................................48
3.1.1 Device Main Screen ..................................................................................48
3.2 Device Status .....................................................................................................50
3.3 Device Registration ............................................................................................50
3.3.1 Manual Option ..........................................................................................52
3.3.1.1 Configuring ZyXEL Device using Commands .................................52
3.3.1.2 Configuring ZyXEL Device using Web Configurator .......................52
3.3.2 Import From an XML Registration File ......................................................53
3.3.2.1 Basic XML Syntax ...........................................................................54
3.3.2.2 Minimum Mandatory Device Settings ..............................................55
3.4 Device – Vantage Data Inconsistency: Synchronize ..........................................56
3.4.1 Vantage – Device Override Criteria ..........................................................57
3.4.1.1 Vantage CNM Override Device .......................................................57
3.4.1.2 Device Override Vantage CNM .......................................................57
3.4.1.3 Synchronizing Device with Vantage ................................................57
3.5 Firmware Management ......................................................................................57
3.5.1 Add Firmware Screen ...............................................................................58
3.5.2 Firmware Upgrade Select Product Line and Mode ...................................59
3.5.3 Firmware Upgrade Process ......................................................................60
3.5.4 Advisory Notes on Firmware Upgrade ......................................................60
3.5.5 Configuration File ......................................................................................60
3.5.6 Configuration File Management ................................................................61
3.5.7 Configuration File Backup .........................................................................61
3.5.8 Configuration File Restore ........................................................................62
Chapter 4
Configuration > Select Device BB & General ...................................................... 64
4.1 Select Device BB ...............................................................................................64
4.1.1 Procedure to Select and Apply a Device BB ............................................66
4.2 Configuration General Screens ..........................................................................66
4.2.1 System ......................................................................................................67

Vantage CNM User’s Guide
Table of Contents 8
4.2.2 DDNS ........................................................................................................68
4.2.3 Time Setting ..............................................................................................70
4.2.4 Owner Info ................................................................................................71
Chapter 5
Configuration > LAN .............................................................................................. 74
5.1 LAN Overview ....................................................................................................74
5.2 DHCP Setup .......................................................................................................74
5.2.1 IP Pool Setup ............................................................................................74
5.2.2 DNS Servers .............................................................................................74
5.2.3 LAN TCP/IP ..............................................................................................74
5.2.4 Factory LAN Defaults ................................................................................74
5.2.5 IP Address and Subnet Mask ...................................................................75
5.2.6 RIP Setup .................................................................................................75
5.2.7 Multicast ....................................................................................................75
5.3 Configuring LAN IP – ZyWALL ...........................................................................76
5.4 Configuring LAN IP - Prestige ............................................................................79
5.5 Configuring LAN Static DHCP – ZyWALL ..........................................................81
5.6 Configuring LAN IP Alias – ZyWALL ..................................................................82
Chapter 6
Configuration > WLAN........................................................................................... 86
6.1 Wireless LAN Overview .....................................................................................86
6.1.1 Additional Installation Requirements for using 802.1x ..............................86
6.2 Wireless LAN Basics ..........................................................................................86
6.2.1 Channel ....................................................................................................86
6.2.2 ESS ID ......................................................................................................86
6.2.3 RTS/CTS .................................................................................................87
6.2.4 Fragmentation Threshold ..........................................................................88
6.2.5 WEP ..........................................................................................................88
6.3 Configuring Wireless LAN ..................................................................................88
6.3.1 WLAN Wireless .........................................................................................89
6.4 Configuring MAC Filter .......................................................................................90
6.5 802.1x Overview ................................................................................................91
6.5.1 Configuring 802.1x – ZyWALL ..................................................................92
6.5.2 Configuring 802.1x – Prestige ..................................................................92
6.6 Local User Database ..........................................................................................94
6.6.1 Configuring Local User Database .............................................................94
6.6.2 RADIUS ....................................................................................................95
6.6.2.1 Types of RADIUS Messages ...........................................................96
6.6.3 EAP Authentication Overview ...................................................................96
6.7 Configuring RADIUS ..........................................................................................97

Vantage CNM User’s Guide
9Table of Contents
Chapter 7
Configuration > DMZ............................................................................................ 100
7.1 DMZ Overview .................................................................................................100
7.2 DMZ Addresses ...............................................................................................100
7.3 Configuring DMZ ..............................................................................................100
Chapter 8
Configuration > WAN ........................................................................................... 104
8.1 General WAN – ZyWALL .................................................................................104
8.1.1 TCP/IP Priority (Metric) ...........................................................................104
8.1.2 WAN ISP – ZyWALL ...............................................................................106
8.1.2.1 Ethernet Encapsulation .................................................................106
8.1.2.2 PPPoE Encapsulation ...................................................................107
8.1.2.3 PPTP Encapsulation .....................................................................109
8.2 WAN IP – ZyWALL ........................................................................................... 111
8.3 Dial Backup – ZyWALL ....................................................................................112
8.3.1 Traffic Redirect ........................................................................................113
8.3.2 Configuring Dial Backup - ZyWALL ........................................................113
8.3.3 Advanced Modem Setup – ZyWALL .......................................................116
8.3.3.1 AT Command Strings ....................................................................116
8.3.4 Edit Dial Backup – ZyWALL ....................................................................118
8.4 General WAN – Prestige ..................................................................................120
8.4.1 Traffic Shaping ........................................................................................121
8.4.2 Configuring Prestige WAN Setup ...........................................................121
8.4.3 WAN Backup - Prestige ..........................................................................126
8.4.3.1 Traffic Redirect .............................................................................126
8.4.4 Configuring WAN Backup - Prestige .......................................................126
8.4.5 Configuring Advanced WAN Backup – Prestige .....................................129
8.4.6 Advanced Modem Setup – Prestige .......................................................132
Chapter 9
Configuration > NAT ............................................................................................ 134
9.1 NAT Overview ..................................................................................................134
9.1.1 NAT Definitions .......................................................................................134
9.1.2 What NAT Does ......................................................................................135
9.1.3 How NAT Works .....................................................................................135
9.1.4 NAT Mapping Types ...............................................................................135
9.1.5 SUA (Single User Account) Versus NAT ................................................136
9.2 Configuring NAT ...............................................................................................136
9.2.1 Disable NAT ............................................................................................137
9.3 SUA Servers ....................................................................................................137
9.3.1 Port Forwarding: Services and Port Numbers ........................................138
9.3.2 Configuring SUA Servers – ZyWALL ......................................................138