233621 HERO User manual

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than 10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response:
20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45 mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time:
6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
②Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION ③If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
①there may be problems with the sound source itself. Try to switch
to other sound sources.
②The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
①the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
②When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
①the earbud and charging box have not been used for a long time,
resulting in the power consumption.
②The contact of earbud or charging box is dirty, resulting in
poor contact.
③The charging cable or charging connector is damaged and
cannot be charged.
④The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
①accent and pronunciation affect the recognition rate.
②The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.

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YOU
7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO

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7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO

V1
THANK
YOU
7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO

V1
THANK
YOU
7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO

V1
THANK
YOU
7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO

V1
THANK
YOU
7. Do not subject the equipment and its accessories to strong
impact or vibration to avoid damaging the equipment and its
accessories, resulting in battery explosion or equipment failure.
8. Wipe the device with a clean, dry, soft cloth. Do Not use the
device before cleaning and maintenance.
9. Please use the device in 5°C~35°C, and deposit the device and
its accessories in 5°C~35°C. When the environmental temperature
is too high or too low, it may cause device to stop working. When
the temperature is lower than 5°C, the performance of the battery
will be limited.
10. Keep the device and its accessories in a ventilated and cool
environment without exposing it to direct sunlight.
11. This device is not a toy and children should use this device
under adult supervision. This device and its accessories may
contain small parts that should keep away from children.
Children may inadvertently damage the device and its
accessories, or swallow small parts resulting in suffocation or
other hazards.
12. The device is equipped with non-removable built-in rechargeable
battery. Do Not replace the battery by yourself. The battery can
only be replaced by authorized service center.
13. Do not disassemble or modify the device and accessories
without permission, otherwise the device and accessories will
not be covered under warranty, please contact the authorized
service center when the device malfunction is detected.
14. Do not dispose this device and its accessories as ordinary
household waste. Comply with the local laws and regulations
dealing with this device and its accessories and support recycling.
15. In medical and health care facilities where the use of wireless
devices is prohibited, comply with the regulations of such
facilities and turn off the device.
16. Radio waves generated by devices may affect the normal
operation of implantable medical devices or personal medical
devices, such as pacemakers,cochlear implants, hearing aids,
etc. If you use any of these medical devices, consult their
manufacturer about the use restrictions of the device.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
17. Keep the device at least 15cm away from the implanted
medical device such as pacemaker, cochlear implants etc.
18. Use of unauthorized or incompatible power supplies, chargers
or batteries may cause fire,explosion or other hazards.
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
The product is too small to place complete label information, so
the label is placed in the user manual.
INFORMATIONAL NOTE FOR CUSTOMERS IN CAN. ONLY:
- English: "
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
thatmay cause undesired operation of the device."
- French:"
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
RF warning statement:
The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure
condition without restriction.
L'appareil a été évalué pour répondre aux exigences générales
d'exposition aux RF. L'appareil peut être utilisé sans restriction
dans des conditions d'exposition portables.
This device has been manufactured by or on behalf of Shenzhen
Grandsun Electronic Co., Ltd. Hereby, Shenzhen Grandsun
Electronic Co., Ltd.
Declares that this device is in compliance with
Directive 2014/53/EU This symbol on the device,
the battery or on the packaging indicates that the
device and the battery shall not be treated as
household waste. By ensuring these devices and batteries are
disposed of correctly, you will help prevent potentially negative
consequences for the environment and case of devices that for
safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be
replaced by qualified service staff only. To ensure that the battery
and the electrical and electronic device will be treated properly,
hand over these devices at end-of-life to the applicable collection
point for the recycling of electrical and electronic device. Hand the
battery over to the applicable collection point for the recycling of
waste batteries. For more detailed information about recycling of
this device or battery, please contact your local Civic Office, your
household waste disposal service or the dealer. This symbol is
only valid in the European Union.
© 2023 Shenzhen Grandsun Electronic Co., Ltd. All rights reserved
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG. Inc. And any use of these trademarks by
Shenzhen Grandsun Electronic Co., Ltd. is under license.Other
trademarks and trade names are the trademarks and trade names
of their respective owners.
Made in China.
NFORMATIONAL NOTE FOR CUSTOMERS IN EU ONLY: WARNING!
To guarantee your personal safety, please ensure that these
earbuds are not worn or kept in the immediate vicinity
(close than 15 cm) of a pacemaker.
· Do not insert jack plug into electric sockets.
· Supervise children when using the device, the
product is not a toy.
· Earbuds listening at high volume levels particularly over
extended periods of time may damage your hearing.
233621 WARRANTY
1. The device is guaranteed for 12 months from the date of
purchase. Repair and maintenance service are free during
period.
2. The warranty limitation:
a, Man-made damage.
b, Beyond the Warranty period.
c, Accessories damage due to improper use and maintenance.
d, Disassemble the device without manufacturer authority.
3. Service Information
233621 Website: www.thenumberbrand.com ©2023 Shenzhen Grandsun Electronic Co., Ltd.
IC:10276A-HERO FCC ID: 2AN4C-HERO
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