3Com HomeConnect 3CP5098 User manual

1
part number 1.024.2063-00
PC Digital Camera
Installation
Guide
for Windows®
READ
ME
FIRST!

2
IntrIntr
IntrIntr
Introductionoduction
oductionoduction
oduction
Congratulations! You’ve just purchased the
highest quality USB digital camera available
today! The 3Com HomeConnect PC Digital
Camera includes all the features you require in a
computer video solution and much more:
· Advanced technology enhances images in
low light conditions
· SlimdesignmakestheDigitalCameraagreat
travel partner
· USB compatibility makes installation and
portability a breeze – unplug the camera and
go,fromPCto laptop andbackagain,without
difficult re-installation routines
These features, combined with the winning
collection of software on the included Video
Connections CD-ROM, make your PC Digital
Camera the best way to stay connected to family
and friends. Here are just some of the ways you
can use your new camera and software:
· Make live video calls over the Internet or
corporate networks using the included
Microsoft NetMeeting application. Stay in
touch with family and friends while you’re
traveling!
· Send a multimedia Internet postcard with
PictureWorks NetCard Pro!
· Capture and edit still images and video with
PictureWorks Live and 3Com HomeConnect
ViViewer. Enhance your Web pages with
multimedia!
· Be a star — make a live video Web site with
Webcam32!

3
Insert the Video Connections CD-
ROM into your CD-ROM drive. The
pre-installation check utility should
startautomaticallyonce the CD-ROM
is inserted into your CD-ROM drive.
When you see the following screen,
click OKOK
OKOK
OK to run the application.
To ensure the easiest installation, run the 3Com pre-installation
check before connecting your camera to your PC.
1
If the pre-installation check utility
does not start automatically, click
StSt
StSt
Starar
arar
artt
tt
t, click RunRun
RunRun
Run, and type
d:\begin.exed:\begin.exe
d:\begin.exed:\begin.exe
d:\begin.exe (if your CD-ROM drive
usesaletternameotherthan“d”,type
that letter in place of “d”). Then press
ENTERENTER
ENTERENTER
ENTER.
The pre-installation check utility will
display a warning message and shut
down if either of the following criteria
are not met:
• Yourcomputer’svideocardmust
be set for 16 bit color.
• You must be running Windows
95 (release 950b with the USB
supplement), Windows 98, or
Windows 2000.
If you see a message warning you
that either of these criteria have not
beenmet, seethe “Troubleshooting”
section on the other side of this
guide.
Oncethepre-installation check utility
is finished, you will see the following
screen:
Leave the Video
Connections CD-
ROM in your CD-ROM drive. Click
OKOK
OKOK
OK. Windows will shut down.

4
Plug the USB cable into the camera and your PC’s USB port.
Look for the following icon on the back of the case:
If you have multiple USB ports, you may use any one that is
available.
Restart your computer. When Windows restarts, it will
automaticallydetectyourcameraandbegininstallingitsdrivers.
2
snapshot button*
* The function of this button varies
depending on the software in use.
Port configurations may
vary from this diagram. activity LED
focus ring

5
Verify that the hardware installation was a success and
install the 3Com HomeConnect software.
Once the drivers for the camera are installed, the post-
installation check utility will launch and ask you if you see
an image.
If you do see an image, click YY
YY
Yee
ee
ess
ss
s and then follow the on-
screen instructions to install the 3Com HomeConnect
software.
3
Congratulations! You have successfully installed your PC
Digital Camera! See the section below to learn how to take
your first picture with the camera.
If you do not see an image, click NN
NN
Noo
oo
oand then follow the on-
screeninstructionsto troubleshoot yourinstallationproblem.

6
Once the 3Com HomeConnect software is installed, click
the Windows Start button. At the top of the StSt
StSt
Starar
arar
artt
tt
tmenu,
you will see the 3Com HomeConnect Launcher icon.
Click the icon to start the launcher.
1
When the launcher appears, click the Video GearVideo Gear
Video GearVideo Gear
Video Gear button
(circled below).
Then click PP
PP
Picturictur
icturictur
ictureWeW
eWeW
eWorks Live!orks Live!
orks Live!orks Live!
orks Live!The application will start.
3
2
NN
NN
Now Let’s Tow Let’s T
ow Let’s Tow Let’s T
ow Let’s Take Yake Y
ake Yake Y
ake Your Four F
our Four F
our First Pirst P
irst Pirst P
irst Picturictur
icturictur
icture!e!
e!e!
e!

7
NN
NN
Now Let’s Tow Let’s T
ow Let’s Tow Let’s T
ow Let’s Take Yake Y
ake Yake Y
ake Your Four F
our Four F
our First Pirst P
irst Pirst P
irst Picturictur
icturictur
icture!e!
e!e!
e!
4
5Click TT
TT
Take Pake P
ake Pake P
ake Picturictur
icturictur
icturee
ee
e. PictureWorks Live! will take a snapshot of
what the camera was pointed at when you clicked the TT
TT
Takeake
akeake
ake
PP
PP
Picturictur
icturictur
icturee
ee
ebutton. The still image will then be placed in the
application’s preview area.
If the camera is pointed in your direction, you should see a
picture of yourself in the video window. Use the focus ring that
circles the lens to focus the image.
If you do not see an image in the window, see the
Troubleshooting section on the other side of this guide.
You can now double-click the reduced-size image in the Preview
Area to view it at full size or click FF
FF
Fileile
ileile
ile and then Save ASave A
Save ASave A
Save Ass
ss
sto
save it to a location on your hard drive to be edited later or
sent to a friend in an email.
Congratulations! You’ve just taken your first picture with
your new Digital Camera! Be sure to see the “Software
Overview” section on the other side of this guide for more
information about the things you can do using the
applications in the 3Com HomeConnect Launcher.

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Troubleshooting
PROBLEM: The pre-installation check utility notifies you that
you are using Windows 95 version 950b without the USB
supplement present on your system.
PROBLEM: The pre-installation check utility warns that your
video card is not set to 16-bit color depth.
PROBLEM: Windows fails to automatically detect the digital
camera.
PROBLEM: There is no video in a video application’s window.
Support Resources
Regulatory Information

9
_______________________________________________________________________________________________________________
PROBLEM: The pre-installation check utility notifies you that you are using
Windows 95 version 950b without the USB supplement present on your system.
______________________________________________________________________________________________________
POSSIBLE SOLUTION:
If you are using Windows 95 version 950b, you need to install the USB supplement, which is included on
theVideo Connections CD-ROM.(NOTE:YoucannotuseWindows95version950or950awiththisproduct.)
Leave the CD in your CD-ROM drive. Click Windows StSt
StSt
Starar
arar
artt
tt
t, point to SettingsSettings
SettingsSettings
Settings, click ContrContr
ContrContr
Control Panelol Panel
ol Panelol Panel
ol Panel, and
double-click the SS
SS
Systyst
ystyst
ystemem
emem
em icon. Click the Device MDevice M
Device MDevice M
Device Manaana
anaana
anagerger
gerger
ger tab. If you have an “Other Devices” option in the
list of devices that appears, click the plus sign to the left of the listing. If you do not see an “Other Devices”
option, exit out of the Control Panel and move on to the following paragraph. If you see “PCI Universal
Serial Bus” in the list of “Other Devices,” click it to highlight it and then click RemoveRemove
RemoveRemove
Remove. You will be asked if you
are sure you wish to remove the device. Click OKOK
OKOK
OK. Exit out of all open windows.
Next, Click Windows StSt
StSt
Starar
arar
artt
tt
tand then click RunRun
RunRun
Run. Click BrBr
BrBr
Browseowse
owseowse
owse. Locate your CD-ROM drive (usually the drive
labeled “D”), which should be indicated by the icon and the text description “HomeConnect”. Double-
click your CD-ROM drive and then double-click the “sourcpc” folder. Double-click the “USB Supplement”
folder and then double-click the usbsupp.exeusbsupp.exe
usbsupp.exeusbsupp.exe
usbsupp.exe file. Click OKOK
OKOK
OK in the Run dialog box. Follow the on-screen
instructions to install the supplement.
When the supplement is finished installing, you will be asked if you are ready to restart your system. Make
sure the camera is NOT plugged into your computer and then click OKOK
OKOK
OK. When your system restarts, the pre-
installation check utility will launch again. Follow the instructions starting with step 1 on the other side of this
guide to complete your installation.

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________________________________________________________________________________________________________________
PROBLEM: The pre-installation check utility warns that your video card is not set
to 16-bit color depth.
_______________________________________________________________________________________________________
POSSIBLE SOLUTION:
Click Windows StSt
StSt
Starar
arar
artt
tt
t, point to SettingsSettings
SettingsSettings
Settings, and click ContrContr
ContrContr
Control Panelol Panel
ol Panelol Panel
ol Panel. Double-click DisplayDisplay
DisplayDisplay
Display. Click the SettingsSettings
SettingsSettings
Settings
tab. Make sure “High color (16 bit)” is selected in the “Color palette” drop-down menu and then click OKOK
OKOK
OK. Exit
out of all open windows.
____________________________________________________________________________________________________________________
PROBLEM: Windows fails to automatically detect the digital camera.
_______________________________________________________________________________________________________
POSSIBLE SOLUTION:
Try a manual installation of the camera. Make sure the camera is unplugged from the computer and then click
Windows StSt
StSt
Starar
arar
artt
tt
tand then click RunRun
RunRun
Run. Click BrBr
BrBr
Browseowse
owseowse
owse. Locate your CD-ROM drive (usually the drive labeled “D”),
which should be indicated by the icon and the text description “HomeConnect”. Double-click your
CD-ROMdriveandthendouble-clickthe“3comdrvr”folder.Double-clickthefilesetup.exesetup.exe
setup.exesetup.exe
setup.exe insidethe“3comdrvr”
folder. Click OKOK
OKOK
OK in the RunRun
RunRun
Run dialog box. Follow the on-screen instructions to install your camera’s drivers.
When the setup program is finished, you will be asked if you want to restart your computer. Make sure the
“Yes, I want to restart my computer now.” radio button is selected and then click Finish. While your computer
is restarting, plug the camera into an available USB port as described in step 2 on the other side of this guide.
When Windows restarts, it should detect the camera and install it. When you are ready to install the 3Com
HomeConnect software, click Windows Start, click RunRun
RunRun
Run, click BrBr
BrBr
Browseowse
owseowse
owse, find your CD-ROM drive, and double-
click the setup.exesetup.exe
setup.exesetup.exe
setup.exe file at the root level of the CD. This will activate the software setup utility. Follow the on-
screen instructions to install the software. Then turn to the “Now Let’s Take Your First Picture!” section on the
other side of this guide for a brief tutorial about image capturing using your new PC Digital Camera.
____________________________________________________________________________________________________________________
PROBLEM: There is no video in a video application’s window.
____________________________________________________________________________________________________________________
POSSIBLE SOLUTION:
Check that the USB cable is plugged into the camera and a USB port on your computer.
POSSIBLE SOLUTION:
Make sure “3Com HomeConnect Digital Camera AVI Driver” is selected in the application’s camera setup
menu.

11
Support Resources
Technical Support Hotline
Technical questions about 3Com HomeConnect video products can also be answered by technical
support representatives. The hotline is a toll call.
847-262-5151
(Hours: 8:00 am - 6:00 pm CST)
Are You Still Having Problems?
· Review this guide.
· Call or visit your 3Com HomeConnect dealer. They may be able to
assist you.
· If your dealer can’t help you, contact 3Com Customer Support.
When you call, specify your camera’s model number (found on the camera‘s box) and the software
being used.
If You Need to Return the Camera to Us
Contact 3Com Customer Support. If the support representative determines that you need to return the
camera, you will receive an SRO (Service Repair Order) number. You must have an SRO number
before returning the camera to us. Ship the unit, postage paid, in a strong box made of corrugated
cardboard with plenty of packing material. DO NOT send the camera back in the original box. Send
ONLY the camera (NOT installation guides, CD-ROMs, etc.). Include your SRO number, name, and
address on the shipping label as well as inside the package. Send the package via a courier capable of
tracking the progress of the shipment. Ship to the following address:
3Com
SRO #________
attn: Dock 15 PCD
1800 W. Central Ave.
Mount Prospect, IL 60056

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Regulatory Information
MM
MM
Manufacturanufactur
anufacturanufactur
anufacturer’s Deer’s De
er’s Deer’s De
er’s Declarclar
clarclar
claration of Conformityation of Conformity
ation of Conformityation of Conformity
ation of Conformity
3Com declares that the product 3Com HomeConnect PC Digital Camera conforms to the FCC’s specifica-
tions:
Part 15:
Operation is subject to the following two conditions:
(1) this device may not cause harmful electromagnetic interference, and
(2) this device must accept any interference received including interference that may cause undesired
operations.
Caution to the UserCaution to the User
Caution to the UserCaution to the User
Caution to the User
The user is cautioned that any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Radio and TRadio and T
Radio and TRadio and T
Radio and Television Intelevision Int
elevision Intelevision Int
elevision Interferf
erferf
erferer
erer
erenceence
enceence
ence
This equipment generates and uses radio frequency energy and if not installed and used properly, in strict
accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
This HomeConnect product has been tested and found to comply with the limits for a Class B computing device
in accordance with the specifications in Part 15 of FCC rules, which are designed to provide reasonable protec-
tion against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation. If this device does
cause interference to radio or television reception, which you can determine by monitoring reception when the
HomeConnect system is installed and when it is removed from the computer, try to correct the problem with one
or more of the following measures:
· Reorient the receiving antenna (for televisions with antenna reception only) or cable input device.
· Relocate the computer with respect to the receiver.
· Relocate the computer and/or the receiver so that they are on separate branch circuits.
If necessary, consult your dealer or an experienced radio/television technician for additional suggestions. You
may find the following booklet, prepared by the Federal Communications Commission, helpful:
How to Identify and Resolve Radio-TV Interference Problems
Stock No. 004-000-0345-4
U.S. Government Printing Office
Washington, DC 20402
In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications to the
equipment described in this manual that are not expressly approved by 3Com could void the user’s authority to
operate the equipment.
3Com Corporation Limited Warranty
3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use
and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: 5
years. 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if
neitherofthe two foregoing optionsisreasonablyavailable, 3Com may,inits sole discretion,refundtoCustomer
the purchase price paid for the defective product. All products that are replaced will become the property of
3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product
or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is any
replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer.

13
YY
YY
YEAR 2000 WARREAR 2000 WARR
EAR 2000 WARREAR 2000 WARR
EAR 2000 WARRANTANT
ANTANT
ANTY:Y:
Y:Y:
Y: Inaddition to theHardwareWarrantystated above, 3Comwarrantsthat each product
sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue performing
properly with regard to such date data on and after January 1, 2000, provided that all other products used by
Customer in connection or combination with the 3Com product, including hardware, software, and firmware,
accurately exchange date data with the 3Com product, with the exception of those products identified at
3Com’s Web site,
http://www.3com.com/products/yr2000.html
as not meeting this standard. If it appears that any product that is stated to meet this standard does not
perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com
before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized
reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper
performance of such product, repair such product, deliver to Customer an equivalent product to replace such
product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after
purchase or until April 1, 2000, whichever is later.
OBTOBT
OBTOBT
OBTAINING WARRAINING WARR
AINING WARRAINING WARR
AINING WARRANTANT
ANTANT
ANTY SERVICE:Y SERVICE:
Y SERVICE:Y SERVICE:
Y SERVICE: Customer must contact a3ComCorporateServiceCenteroran Authorized
3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated
proofofpurchasefrom 3Com or its authorizedresellermayberequired.Productsreturned to 3Com’sCorporate
Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked
on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the package. The repaired
or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com
receives the defective product.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT 3COM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COMSHALLNOTBELIABLEUNDERTHISWARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THATTHEALLEGED
DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD
PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR
OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL,INDIRECT, SPECIAL, OR PUNITIVEDAMAGESOF ANY KIND, OR FOR LOSSOFREVENUE OR PROFITS,
LOSSOFBUSINESS,LOSSOF INFORMATION ORDATA,OR OTHER FINANCIAL LOSS ARISING OUTOFORINCONNECTION
WITHTHESALE, INSTALLATION,MAINTENANCE,USE,PERFORMANCE,FAILURE, OR INTERRUPTION OF ITSPRODUCTS,
EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND
LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL

14
FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal
rights which may vary depending on local law.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of
laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.