A.O. Smith Jaguar User manual

Size: 210mm (H) x 148mm (W)
Part No.:
Approved on:
User Guide
Instant Water Heater
EWJ 1 & 3 Litres
EWJ 3 Litres
Elite Series Available in 1 - 100 Litre Capacities
EWJ 1 Product Design: REGD/237701
EWJ 3 Product Design: REGD/237702
GLASS COATED
HEATING ELEMENT
RUST PROOF
OUTER BODY
HIGH RATED
PRESSURE
6.5
BAR
3 YEARS WARRANTY ON
HEATING ELEMENT
3
YEAR
WARRANTY

What's in the box?
Electric
Water Heater
User Guide Wall Mounting
Accessories
Contents
Specifications..............................................................................................1
Key features ................................................................................................2
Installation ..................................................................................................3
Operation instruction.................................................................................5
Troubleshooting..........................................................................................6
Circuit Diagram...........................................................................................6
Warranty Card.............................................................................................7
Jaquar and Company Pvt. Ltd....................................................................13
User Guide
Instant Water Heater
EWJ 1 & 3 Litres
EWJ 3 Litres
Elite Series Available in 1 - 100 Litre Capacities
EWJ 1 Product Design: REGD/237701
EWJ 3 Product Design: REGD/237702
GLASS COATED
HEATING ELEMENT
RUST PROOF
OUTER BODY
HIGH RATED
PRESSURE
6.5
BAR
3 YEARS WARRANTY ON
HEATING ELEMENT
3
YEAR
WARRANTY

Caution: *Safety valve has been factory fit with the water heater and set at 0.8 MPa
(8 Bar) rated pressure.
Warning: Do not tamper or detach the safety valve from the water heater.
Specifications
Model EWJ 3 EWJ 1
Volume [litres] 3 1
No. of Element One One
Power [kW] 3/4.5 3/4.5
Voltage/Frequency [V/Hz] ~230/50 ~230/50
Temperature range [°C] 25-75 25-75
Working Pressure [Bar] 6.5 6.5
Inlet/Outlet connections [Inch] ½ ½
Tank Warranty [Year] 5 5
1
Dimensions
Model EWJ 3 EWJ 1
A [mm] 245 215
B1 [mm] 348 306
B2 [mm] 384 346
C [mm] 197 167
Part Descriptors
1 Outlet
2 Inlet
3 Safety Valve
4 Thermostat
5 Thermal - Cutout
6 Front Casing
7 Back Casing
8 Heating Element
9 Inner Container
10 Green Lamp Indicator
11 Red Lamp Indicator
12 Reset Button
EWJ 3 Litre EWJ 1 Litre
12
9
8
45
7
6
C
10
3
11
B1
21
A
B2
10
3
11
B1
21
A
B2
4
8
9
5
7
12
6
C

2
Key Features
The container has a high pressure withstanding capacity of 95 psi (6.5 bar
equivalent to 65 metres water head), which makes it suitable for high-rise
buildings.
Superior quality ABS outer body prevents rusting. The elegantly styled water
heater matches kitchen and bathroom décor.
This Instant Water Heater gives you a 3 year warranty on the Glass Coated
Heating Element.
Scale and sediment build-up on the surface of the element can lead to
premature failure. A. O. Smith Glass Coating helps to prevent scale formation
and extends the life of the heating element.
It has a superior Thermostat. In case a fault occurs and the water temperature
exceeds the preset temperature, the Thermal Cutout cuts off the power supply
to assure safety.
The Inner Container is highly dependable, it comes with a 5 year replacement
warranty.
Glass Coated Heating Element
High-rated Pressure
6.5
BAR
Hi-tech Thermostat & Cutout
Rust-proof Outer Body
3 year Warranty on Heating Element
5 year replacement Warranty on Inner Container
3
YEAR
WARRANTY
5
YEAR
REPLACEMENT
WARRANTY

Installation
Mounting
1. Make sure that the wall can withstand at least twice the weight of water heater when
completely filled with water.
2. Use a drill bit with diameter of 6mm to drill 3 holes at least 35mm deep in the wall, as
shown in the above diagram.
3. Insert the expansion anchors into the holes, tighten the screws providing sufficient gap for
mounting the water heater.
4. Hang the water heater using the 3 screws on the wall and ensure the water heater is fixed
steadily.
EWJ 3 Litre
54.5 mm
116 mm
EWJ 1 Litre
65mm
173mm
Water heater must be mounted on the wall by fixing 3 nos. of screws (as provided)
Plumbing
1. Make necessary plumbing with reference to the above installation diagram.
2. It is recommended that suitable nylon/SS braided hoses should be used. These hoses
should have a minimum pressure rating of 6.5 Bar and should be compatible for hot water
applications.
3. Connect the cold water pipe to the inlet [blue].
4. Connect the hot water pipe to the outlet [red].
Attention: Make sure a suitable sealing tape is used for all water connections to prevent
leakage. Meanwhile, the hoses should not be tightened excessively over the inlet/outlet
tubes of the product. The hexagonal faces of the inlet outlet tubes must be held firmly by
means of a suitable wrench while fastening the hoses onto them. Failure to do so will
result in damages to the product and voids the guarantee.
3

Electrical Connections
4
Filling Water
EWJ 3 Litre EWJ 1 Litre
1. Open a hot water faucet nearby to permit the air to escape.
2. Open the cold water inlet valve fully, filling the heater and the piping.
3. Close the hot water faucet when water flows.
4. Check all the connections to see if there is any leak. In case of a leak, drain the heater
completely, repair the leaking joint and then refill the heater.
 The Power cord is provided with this water heater. Customer should procure a suitable plug
with adequate ratings.
 For a 3kW unit , the power plug should be having a minimum 15 A rating.
 For a 4.5kW unit , the power plug should be having a minimum 20 A rating.
 The Power plug should be BIS certified in view of Product performance and Safety.
Warning:
Connect the water heater using independent sockets, adhering to national standards, to
ensure reliable earthing. Do not use adapters. Use pen multimeter to check whether the
live line and neutral line are not reverse, to ensure complete safety.
Note :
 The RED, BLACK and GREEN wires in the power cord corresponds to Live, Neutral & Earth
connections.
 These should be connected in the Plug accordingly. It is not permitted to leave out or
short the earth wire with Neutral.
 Reliable earthing in the circuit should be ensured by the customer before installation.
 Ensure that the Live, Neutral & Earth Terminals in the plug corresponds to the same in the
socket.
 Use a pen multimeter to check the socket for any reversed Live & neutral lines and take
corrective action by a qualified electrician if required.
Safety Valve
Cold water inlet
Hot water outlet
Safety Valve
Cold water inlet
Hot water outlet

1. Ensure the installation is done as per instructions (refer Mounting, Plumbing & Electrical
Connections section in pages 3 & 4).
2. Ensure the inner container is filled with water (refer Filling Water section in page 4).
3. Plug in the electrical power cord & switch on the electrical supply.
4. Once the water heater is switched on, both the red & green indicators will glow. Red light
indicates the heating & green light indicates the power supply to the water heater.
5. After the water reaches the preset temperature, the red light will switch off indicating that
the heating is completed & water heater is in standby mode. The water heater will be in
standby mode until the hot water is withdrawn from the outlet or the temperature of
the water drops due to passage of time.
6. Open the outlet faucet to get the hot water. Upon withdrawing sufficient amount of hot
water, the water heater will again enter into heating mode. This is indicated by glowing of
red & green lights.
7. After usage, switch off the electrical supply & close the outlet valve.
Caution: Hot water over 50°C will cause scalding. In order to protect you and your family
especially for the safety of children, ensure that the hot water flow & cold water mix is
adjusted in the faucet accordingly before usage. It is advised not to use the outlet from
this water heater directly in a shower or in a faucet. Suitable mixing with cold water is
required before usage.
Operation Instructions
Warning: This water heater should not be operated with insufficient amount of water.
Failure to do so may result in damage to the water heater & injuries to the users. This
will also make the warranty null & void.
Warning: The water heater should be connected to the mains using a power plug
conforming to national standards and suitable current carrying capacity (refer Electrical
Connections in page 4).
Do not switch on the heater, if the water in the inner container is in frozen condition.
5

Troubleshooting
Problem Possible Cause(s) Solution
• Green and Red No power to heater Turn on electrical switch. Check for
light off blown fuses or tripped breaker
• No hot water Thermal cutout switch open Press Reset button
Control circuit or internal Call Customer Care Centre
wiring error
• Green light on Non-functioning Call Customer Care Centre
Red light off thermostat
• No hot water Control circuit or internal
wiring error
• Water heats slowly Non-functioning element Call Customer Care Centre
• Thermostat does Non-functioning Call Customer Care Centre
not shut off thermostat
Improper calibration Call Customer Care Centre
• Piping connection Connection not sealed Call plumber
leaks
• Leaky cover Tank or parts leak Shut off power immediately and
Call Customer Care Centre
6
Circuit Diagram
G
N
L
1
5
2
4
3
1. Cut-out
2. Indicator Lamp Green
3. Thermostat
4. Indicator Lamp Red
5. Heating Element

Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
J A QUA R CUS T O M ER C A R E ( A )
7

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
EWJ Instant
• Tank - 5 years
• Heating Element - 3 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
8

Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
J A QUA R CUS T O M ER C A R E ( J )
9

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
EWJ Instant
• Tank - 5 years
• Heating Element - 3 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
10

Dear Customer,
Congratulations! You have bought a world-class product manufactured by A. O. Smith India Water
Heating Private Limited. It is a wholly owned subsidiary of A. O. Smith Corporation (A. O. Smith).
A. O. Smith is one of the largest water heater manufacturer in the world and a global leader in
innovative technology and energy efficient solutions. Jaquar, the leader in the Indian bath fitting
industry has always emphasised on Quality, Reliability and Service. The key philosophy of Jaquar is
to provide consumers more value for their money. The reason why Jaquar believes in that - Its
products must make Friends not just Customers.
To further its commitment to customer delight, Jaquar offers an exclusive premium range of water
heaters manufactured by A. O. Smith India Water Heating Private Limited.
Our customer-centric approach manifests in many ways. Jaquar has the largest sales and after sales
network with 22 regional centres, over 2200 local dealers complemented by over 225 service
technicians.
If you need any further assistance, please call our Customer Care.
Keep smiling for years to come.
Customer Care No.
1.800.121.6808
T O B E R E T A I N E D B Y T H E C U S T O M E R
11

C O N D IT I ONS O F W A R R A N T Y
• This warranty certificate must be duly filled, stamped and signed by the dealer.
This certificate must be preserved and produced whenever required.
• During the warranty period and under normal use, if the product is found to be of
faulty manufacture, the same will be repaired or replaced upon production of this
warranty certificate, at our option, without charge either for part or labour.
No allowance however, will be mode for labour, transport charges consequential
damages, losses or any other incidental expenses incurred.
• This warranty is not valid for damage resulting from faulty installation,
mishandling, negligence, accidents and unauthorised repairs.
We hereby warrant this product against failure arising through faulty designs,
material or workmanship for a period as mentioned below from the date of purchase
subject to certain conditions specified.
EWJ Instant
• Tank - 5 years
• Heating Element - 3 years
• Rest of the parts - 2 years
Name of Buyer: ..........................................................................................................
Address: ....................................................................................................................
..................................................................................................................................
Ph: ............................. Mobile: ............................... E-mail: ......................................
Date of Purchase: ............................................ Invoice No.: .......................................
Dealer's Name & Address
(Stamp)
..............................................................
.............................................................. ..................................
.............................................................. Signature of the Buyer
Jurisdiction: The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Warranty Card
12

Jaquar and Company Pvt. Ltd.
Corporate Office
306, Udyog Vihar Phase-2, Gurgaon. Haryana. Tel.: [phone]
Customer Care
Toll Free: 1.800.121.6808
13

Manufactured by A. O. Smith India Water Heating Private Limited
Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District - 562 112, Karnataka, India.
Toll Free: 1.800.103.2468  Website: www.aosmithindia.com