A1 Alpha 20+ User manual
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User Manual
A1
Alpha 20+
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LEGAL INFORMATION
Thank you for choosing this A1 mobile device. In
order to keep your device in its best condition,
please read this manual and keep it for future
reference.
Copyright
Copyright © 2020 Telekom Austria AG.
All rights reserved.
No part of this publication may be quoted,
reproduced, translated or used in any form or by
any means, electronic or mechanical, including
photocopying and microfilm, without the prior
written permission of Telekom Austria AG.
Notice
Telekom Austria AG reserves the right to make
modifications on print errors or update
specifications in this guide without prior notice.
This manual has been designed with the utmost
care to ensure the accuracy of its content. However,
all statements, information and recommendations
contained therein do not constitute a warranty of
any kind, either expressed or implied. Please refer
to For Your Safety to be sure to use your phone
properly and safely. We offer self-service for our
smart terminal device users. Please visit the official
A1 devices website (at
https://www.A1.group/a1devices) for more
information on self-service and supported product
models. Information on the website takes
precedence.
Disclaimer
Telekom Austria AG expressly disclaims any
liability for faults and damages caused by
unauthorized modifications of the software.
Images and screenshots used in this manual may
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differ from the actual product. Content in this
manual may differ from the actual product or
software.
Trademarks
Android™ is a trademark of Google LLC.
The Bluetooth®word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and
any use of such marks by Telekom Austria AG is
under license.
microSDXC Logo is a trademark of SD-3C,
LLC.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, & DTS and the Symbol
together, DTS:X, the DTS:X logo, and DTS:X Ultra
are registered trademarks or trademarks of DTS,
Inc. in the United States and/or other countries. ©
DTS, Inc. All Rights Reserved.
Other trademarks and trade names are those of
their respective owners.
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Instructional Icons
NOTE
Additional information,
supplementary instruction
or tips for the operation of
the product.
CAUTION
Safety information that, if
ignored, may cause minor
damage to the equipment
or service interruption.
WARNING
Safety information that, if
ignored, may cause serious
damage to the equipment
or danger to personal
safety.
Version No.: R1.0
Edition Time: March 31, 2020
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Contents
Exciting New Features ................................ 9
Face Recognition....................................... 9
Fingerprint Identification............................. 9
Camera Features ...................................... 9
Getting Started ......................................... 10
Getting to Know Your Phone...................... 10
Knowing the Keys ................................... 11
Setting Up Your Phone ............................. 11
Charging the Phone................................. 13
Powering On/Off ..................................... 15
Setting Up for the First Time ..................... 15
Locking/Unlocking the Screen and Keys....... 15
Getting to Know the Home Screen.............. 16
Personalizing ............................................ 18
Selecting the Home Screen Mode ............... 18
Setting the Navigation Style...................... 18
Changing the System Language................. 20
Switching to Vibration or Silent Mode .......... 20
Using Do Not Disturb Mode ....................... 21
Choosing Your Wallpaper.......................... 22
Changing the Theme ............................... 23
Enabling Display Optimisation.................... 23
Using Dark Mode .................................... 23
Using Night Light .................................... 24
Using Read Mode .................................... 24
Using One-Handed Mode .......................... 25
Knowing the Basics................................... 26
Phone Status Icons ................................. 26
Notification Icons .................................... 27
Using Quick Settings................................ 28
Using App Shortcuts ................................ 28
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Notification Dots ..................................... 29
Switching Apps....................................... 30
Hiding Apps ........................................... 30
Organizing Apps ..................................... 31
Using Split-Screen Mode........................... 31
Security .................................................... 33
Protecting Your Phone With Screen Locks..... 33
Using Your Fingerprint ............................. 33
Using Face Recognition ............................ 35
Protecting Your Phone With Screen Pinning .. 37
Connecting to Networks............................ 39
Connecting to Mobile Networks .................. 39
Connecting to Wi-Fi ................................. 40
Connecting to Devices............................... 42
Connecting to Bluetooth Devices ................ 42
Turning On NFC...................................... 42
Using Tap & Pay ..................................... 43
Connecting to Your Computer via USB......... 43
Using USB On-The-Go (OTG) .................... 44
Sharing Your Mobile Data Connection
Through Tethering .................................... 45
Phone Calls ............................................... 46
Placing Calls........................................... 46
Answering or Rejecting Calls ..................... 47
Using Options During a Call....................... 47
Managing Multi-party Calls........................ 48
Contacts.................................................... 50
Adding a New Contact.............................. 50
Importing and Exporting Contacts .............. 50
Setting a Ringtone for a Contact ................ 51
Setting Call Blocking................................ 51
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Messages .................................................. 53
Sending a Message ................................. 53
Message Options..................................... 54
Web Browser ............................................ 55
Opening the Browser ............................... 55
Using Multiple Browser Tabs...................... 55
Changing Chrome Settings ....................... 56
Camera ..................................................... 57
Capturing a Photo ................................... 57
Recording a Video ................................... 59
Using AI Camera Mode............................. 60
Using Macro Camera Mode........................ 60
Using PORTRAIT Mode ............................. 61
Using Manual Camera Mode ...................... 61
Using Other Camera Modes....................... 62
Photos....................................................... 64
Opening Photos ...................................... 64
Sharing Your Photos or Videos................... 64
Deleting Unwanted Photos or Videos........... 64
Restoring a Photo or Video........................ 64
FM Radio ................................................... 65
Scanning for Channels ............................. 65
Listening to FM Radio............................... 65
Voice Recorder.......................................... 66
Recording a Voice Memo .......................... 66
Playing a Voice Memo .............................. 66
Trimming a Voice Memo........................... 67
Settings .................................................... 68
Network & Internet ................................. 68
Connected Devices.................................. 69
Notification & Status Bar........................... 70
Apps .................................................... 70
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Battery ................................................. 71
Display ................................................. 71
Sound .................................................. 71
Features ............................................... 71
Storage................................................. 72
Privacy ................................................. 73
Location................................................ 73
Security ................................................ 73
Accounts ............................................... 75
Accessibility ........................................... 75
Digital Wellbeing & Parental Controls........... 76
Google.................................................. 76
System................................................. 76
For Your Safety ......................................... 79
General Safety ....................................... 79
Radio Frequency (RF) Energy .................... 80
Distractions ........................................... 82
Product Handling .................................... 83
Electrical Safety...................................... 87
Radio Frequency Interference.................... 88
Explosive Environments ........................... 89
ErP Conformity.......................................... 90
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Exciting New Features
Face Recognition
You can use your face to unlock the screen. Your
phone can automatically turn on the screen and
recognize your face to unlock the screen each time
you raise your phone.
Fingerprint Identification
With the fingerprint sensor on the back of your
phone, you can register up to 5 fingerprints and
use them to unlock the phone or open a bound app
when the screen is off or locked. You can also use
other touch-controlled and swipe functions.
Camera Features
AI camera: AI camera can automatically
adjust the colour and lighting settings to match
the scene or subject. For example, if you are
taking a picture of flowers, it will choose the
best colour for flowers and the picture will be
more vivid.
Wide-angle camera: Take photos or record
videos with a wider vision range.
Macro camera: Shoot close-ups of the
subjects, such as flowers, insects, and small
items.
PORTRAIT mode: Use PORTRAIT mode to
focus on your subject with a depth effect and
blur backgrounds. You can also select different
portrait effects for your photo.
BOKEH mode: Take a photo with the subject
in focus and the background blurred. You can
also change the shutter aperture.
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Getting Started
Getting to Know Your Phone
Headset
j
ack
Back cameras
Speaker
Front camera
Touch screen
Earpiece
Volume key
Power key
Charging/
USB Type-C jack
Indicator light
nano-SIM/
microSDXC
card tray
Proximity & light
sensor
Fin
g
erprint
sensor
Flash
NFC area
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Knowing the Keys
Key Function
Power key Press and hold to power off or
restart.
Press to turn off or on the screen
display.
Volume key Press or hold either end of the key to
turn the volume up or down.
NOTE:
You can use virtual keys or gestures to navigate
your phone. See Setting the Navigation Style.
Setting Up Your Phone
The nano-SIM card(s) can be installed or removed
while the phone is turned on.
WARNING!
To avoid damage to the phone, do not use any
other kind of SIM cards, or any non-standard
nano-SIM card cut from a SIM card. You can get a
standard nano-SIM card from your service
provider.
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1. Insert the tip of the tray eject tool into the hole
on the card tray.
CAUTION:
Never replace the included tray eject tool with
sharp objects. Ensure that the tray eject tool is
perpendicular to the hole. Otherwise, the phone
may be damaged.
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2. Pull out the card tray. You can place a
nano-SIM card on the card slot 1, and place a
nano-SIM card or a microSDXC card on the
card slot 2, as shown. Carefully slide the tray
back into place.
NOTE:
When two nano-SIM cards are installed, both cards
can connect to the 4G/LTE, 3G, or 2G network, and
either card can be used for mobile data.
Charging the Phone
Your phone’s battery should have enough power
for the phone to turn on, find a signal, and make a
few calls. You should fully charge the battery as
soon as possible.
WARNING!
Use only A1-approved chargers and USB Type-C
cables. The use of unapproved accessories could
damage your phone or cause the battery to
explode.
Card slot 1
Card slot 2
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NOTE:
To achieve fast charging, you can use the original
charger and USB Type-C cable when charging your
phone.
WARNING!
Do not remove the back cover. The battery is
not removable. Removal may cause fire or
explosion.
1. Connect the adapter to the charging jack. Do
not force the connector into the jack.
2. Connect the charger to a standard AC power
outlet. If the phone is on, you’ll see a charging
icon such as appear on the status bar.
3. Disconnect the charger when the battery is
fully charged.
NOTE:
If the battery is extremely low, you may be unable
to power on the phone even when it is being
charged. In this case, try again after charging the
phone for at least 20 minutes. Contact the
customer service if you still cannot power on the
phone after prolonged charging.
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Powering On/Off
Press and hold the Power key to turn on your
phone.
To power off, press and hold the Power key to
open the options menu, and touch >.
NOTE:
If the screen freezes or takes too long to respond,
try pressing and holding the Power key for over 10
seconds to restart the phone.
Setting Up for the First Time
When you first power on your phone after you
purchase it or reset it to factory settings, you need
to do some settings before using it.
Select the language field and follow the on-screen
prompts to set up your phone.
Locking/Unlocking the Screen
and Keys
Your phone allows you to quickly lock the screen
and keys (put the phone to sleep mode) when not
in use and to turn the screen back on and unlock it
when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys,
press the Power key.
NOTE:
To save battery power, the phone automatically
turns off the screen after some time of inactivity.
You will still be able to receive messages and calls
while the phone screen is off.
To unlock the screen and keys:
1. Press the Power key to turn the screen on.
2. Swipe up on the screen.
- or -
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Touch a notification twice consecutively to open
the related app.
NOTE:
If you have set a face verification, a fingerprint, an
unlock pattern, a PIN or a password for your phone
(see Using Face Recognition, Using Your
Fingerprint and Protecting Your Phone With Screen
Locks), you’ll need to use your face or fingerprint,
draw the pattern, or enter the PIN/password to
unlock your screen.
NOTE:
You can swipe up on to use the flash and voice
recorder, or swipe up on to open the camera.
Getting to Know the Home Screen
Your home screen is extendable, providing more
space for apps, widgets, or folders. Simply swipe
left or right on the home screen to see the
extended panels. You can also add or remove home
screen panels, or set the main home screen panel.
To add a new home screen panel:
Touch and hold an item such as an app or a folder
on the home screen and drag it to the right edge of
the screen to create a new home screen panel and
put the item on it.
NOTE:
No empty home screen panel is allowed to exist. If
the app or folder is the only item on the current
home screen panel, the panel will be deleted as
you remove the item.
To set the main home screen panel:
1. Touch and hold an empty area of the home
screen. You can slide left or right to view the
home screen panels.
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2. Touch at the top of a home screen panel to
set it as the main home screen.
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Personalizing
Selecting the Home Screen Mode
You can change the home screen mode by
displaying all apps on the home screen or in the
app list.
1. Touch and hold an empty place on the home
screen and touch Settings.
2. Touch Home screen mode and choose the
home screen mode you like.
Display Home screen and all apps: You
can swipe up on the home screen to open
the app list and find all your apps.
Display Home screen only: All your apps
are put on the home screen. Swipe left or
right on the home screen to find them.
NOTE:
When the home screen mode is set to Display
Home screen only, you can hide apps or organize
apps quickly on the home screen. See Hiding Apps
and Organizing Apps.
Setting the Navigation Style
You can set the navigation style as virtual
navigation or gesture navigation.
Use Virtual Navigation
To enable virtual navigation:
1. Open Settings and touch Features > System
navigation.
2. Select Virtual navigation.
NOTE:
Touch beside Virtual navigation to change
the navigation key layout, or turn on or off the
concealable navigation bar. To hide the navigation
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bar, switch off Always show navigation bar and
touch on the navigation bar. To display the
navigation bar again, swipe up from the bottom of
the screen.
To use virtual navigation:
Tou ch (the Home key) to return to the
home screen from any application or screen.
Touch and hold to use the Google
Assistant.
Tou ch (the Back key) to go to the previous
screen.
Tou ch (the Recent apps key) to see
recently used apps.
Tou ch twice to switch to the most recent
application.
Use Gesture Navigation
To enable gesture navigation:
1. Open Settings and touch Features > System
navigation.
2. Select Gestures.
NOTES:
Tou ch beside Gestures to enable or
disable visual feedback and the Google
Assistant for gesture navigation.
One-handed mode is not available for gesture
navigation.
To use gesture navigation:
Swipe up from the bottom of your screen to
return to the home screen from any application
or screen.
Swipe up from the bottom of your screen to the
middle and hold to see recently used apps.
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Swipe inside from the left or right edge of your
screen to go to the previous screen.
Swipe up from the bottom left or bottom right
of your screen to activate the Google Assistant.
Changing the System Language
1. Open Settings and touch System >
Languages & input > Languages. The first
language in the list is the default system
language.
2. Tou ch Add a language and then the language
you need. Select the regional variant of the
language if prompted.
3. Touch and hold a language and move it to the
top to switch to that language.
NOTE:
To remove languages from the list, touch >
Remove and select the languages you want to
delete.
Switching to Vibration or Silent
Mode
You can set the phone to vibration or silent mode
by using one of the following methods.
Press the Volume key up or down and then
touch the icon below the slider to switch the
phone to vibration or silent mode or turn on the
sound.
Press the Volume up key and the Power key
at the same time to switch to silent mode or
vibration mode.
NOTE:
You can select to switch to silent or vibration
mode by opening Settings > Sound > Switch
to silent/vibrate and choosing Mute or
Vibrate.
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