Aastra CPU2-S User manual

Aastra Business
Communication Solution
Applications card CPU2-S as of R3.0 SP1
Installation Guide
Supported platforms:
Aastra 470
These instructions take you through the installation and
initial configuration of the Aastra 470 communication
server applications card.
syd-0500_en / 1.2 – R3.0 SP1 – © 04.2014

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Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About Aastra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing the applications card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuring the applications card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring the fax server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Switch applications card on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the IP-Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Updating system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacing an applications card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reset applications card to factory settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making enhancements with the customer’s own applications. . . . . . . . . . . . . . . 27
Enhancing the applications card at the customer . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the applications card as an independent application server. . . . . . . . 29
Content
Orange: Power supply turned on
Green: Application server in operation or starting/shutting down
Connection for input
or output devices for
support staff

Product information
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Welcome
We are pleased you were able to convince your customer of the benefits of a
Aastra communication solution. Our products stand for the highest quality
standards, combined with a high-quality design.
The present instructions take you through the installation and initial configu-
ration of the Aastra 470 communication server applications card. Please read
the instructions carefully before proceeding with the installation and com-
missioning of the applications card.
Product information
The Aastra 400 communication solution
Aastra 400 is an open, modular and comprehensive communication solution for
the business sector with several communication servers of different performance
and expansion capacity, an extensive telephone portfolio and a multitude of ex-
pansions. They include an application server for unified communications and mul-
timedia services, an FMC controller for mobile phone integration, an open interface
for application developers, and a multitude of expansion cards and modules.
The business communication solution with all its elements was designed to cover
the full spectrum of communication requirements of businesses and organizations
in a user and maintenance-friendly way. The individual products and parts are co-
ordinated and cannot be used for other purposes or replaced by outside products
or parts (except to connect up other authorized networks, applications and phones
to the interfaces certified for that purpose).
The CPU2-S applications card as Aastra 400 application server
The CPU2-S applications card is a PC plug-in card for the Aastra 470 communica-
tion server which uses a Windows operating system and has pre-installed
Aastra 400 applications. The card is inserted into the appropriate card slot and fit-
ted on the backplane of the communication server. It is then connected to the in-
ternal bus, LAN switch and power supply unit on the communication server.
The applications card is managed via WebAdmin. Although the connections in
front allow direct operation via the keyboard, mouse and monitor, this option is not
meant.

Product information
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The Windows Embedded Standard 7 operating system is installed on the applica-
tions card in addition to the following Aastra 400 applications:
• Aastra 400 OIP, the Aastra 400 application server with integrated call centre, CTI
and operator applications and central contact data management.
• Aastra 400 CCS, an application for the statistical evaluation of call centre opera-
tions.
• Aastra 400 Fax Service, the integrated Aastra 400 fax solution.
You can activate and use the individual applications via Aastra 400 licensing.
The CPU2-S applications card as enhanced application server
In addition to the pre-installed Aastra 400 applications, you can also install the cus-
tomer’s own applications on the Windows Server of the applications card or use
the server exclusively for the customer’s own applications. More information can
be found under "Making enhancements with the customer’s own applications",
Seite 27.
Conformity
Aastra Telecom Schweiz AG hereby declares that
• the Aastra 400 products conform to the basic requirements and other relevant
stipulations of Directive 1999/5/EC.
• all our products are manufactured in conformity with RoHS (2011/65/EU).
The product-specific declarations of conformity can be found on the Aastra docu-
ment portal.
Trademarks
Aastra® is a registered trademark of Aastra Technologies Limited.
All other trademarks, product names and logos are trademarks or registered trade-
marks of their respective proprietors.
Usage of third party software
Aastra 400 products comprise, or are partially based on, third-party software prod-
ucts. The licence information for these third-party products is listed in the user's
guide of the Aastra 400 product in question.

Product information
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Exclusion of Liability
All parts and components of the Aastra 400 communication solution are manufac-
tured in accordance with ISO 9001 quality guidelines. The relevant user information
has been compiled with the utmost care. The functions of the Aastra 400 products
have been tested and approved after comprehensive conformity tests. Nonethe-
less errors cannot be entirely excluded. The manufacturers shall not be liable for
any direct or indirect damage that may be caused by incorrect handling, improper
use, or any other faulty behaviour. Potential areas of particular risk are signalled in
the appropriate sections of the user information. Liability for loss of profit shall be
excluded in any case.
Environment
Aastra 400 products are delivered in recycled, chlorine-free corrugated cardboard
packaging. The parts are also wrapped inside a protective fleece made of polyeth-
ylene foam fleece or polyethylene film for added protection during shipping. The
packaging is to be disposed of in accordance with the guidelines stipulated under
current legislation.
Aastra 400 products contain plastics based on a pure ABS, sheet steel with
an aluminium-zinc or zinc finish, and epoxy resin-based PCBs. These ma-
terials are to be disposed of in accordance with the guidelines stipulated
under current legislation.
Aastra 400 products are disassembled exclusively using detachable screwed con-
nections.

Safety Information
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Safety Information
Reference to hazards
Hazard warnings are affixed whenever there is a risk that improper handling may
put people at risk or cause damage to the Aastra 400 product. Please take note of
these warnings and follow them at all times. Please also take note in particular of
hazard warnings contained in the user information.
General information
Any installation and maintenance work is to be carried out only by technical per-
sonnel with the appropriate qualifications.
The embedded Windows operating system on the applications card is perfectly
configured for the pre-installed Aastra 400 applications. Changes to the settings,
enhancements with the customer’s own applications and deinstallation of pre-in-
stalled components will result in the restriction or cancellation of warranty and
support services.
Install notes
Before you begin with the installation of the applications card:
• Check that the delivery is complete and undamaged. Notify your supplier imme-
diately of any defects; do not install or put into operation any components that
may be faulty.
• Check that you have all the relevant user documents at your disposal.
• During the installation follow the installation instructions for your Aastra 400
product and observe to the letter the safety warnings they contain.
Operation notes
Switching on and off the applications card is similar to starting a computer, and
may take a while. The On/Off push button LED turns green after the booting pro-
cess.
Warning:
Do not switch off a communication server with a built in applications card
by interrupting the power supply.

Limited Warranty (Australia only)
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Security precautions on the IP network
As per default, the Windows firewall is switched on and the integrated security soft-
ware Windows Defender is switched off.
If you wish to add additional security to your applications card, you may integrate it
in your IT security concept and use external security devices like firewalls. However,
Aastra declines any liability for any negative impact caused by security devices like
anti virus programs.
Make sure you exclude the path c:\program files\aastra\oip from the scan, when
you activate Windows Defender or another anti virus program.
Limited Warranty (Australia only)
The benefits under the Aastra Limited Warranty below are in addition to other
rights and remedies to which you may be entitled under a law in relation to the
products.
In addition to all rights and remedies to which you may be entitled under the Com-
petition and Consumer Act 2010 (Commonwealth) and any other relevant legisla-
tion, Aastra warrants this product against defects and malfunctions in accordance
with Aastra's authorized, written functional specification relating to such products
during a one (1) year period from the date of original purchase ("Warranty Period").
If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive
remedy under this limited warranty, either repair or replace the product at no
charge, if returned within the warranty period.
Repair Notice
To the extent that the product contains user-generated data, you should be aware
that repair of the goods may result in loss of the data. Goods presented for repair
may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair the goods. If it is necessary to replace the
product under this limited warranty, it may be replaced with a refurbished product
of the same design and colour.
If it should become necessary to repair or replace a defective or malfunctioning
product under this warranty, the provisions of this warranty shall apply to the re-
paired or replaced product until the expiration of ninety (90) days from the date of
pick up, or the date of shipment to you, of the repaired or replacement product, or
until the end of the original warranty period, whichever is later. Proof of the original
purchase date is to be provided with all products returned for warranty repairs.

Limited Warranty (Australia only)
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Exclusions
Aastra does not warrant its products to be compatible with the equipment of any
particular telephone company. This warranty does not extend to damage to prod-
ucts resulting from improper installation or operation, alteration, accident, neglect,
abuse, misuse, fire or natural causes such as storms or floods, after the product is in
your possession. Aastra will not accept liability for any damages and/or long dis-
tance charges, which result from unauthorized and/or unlawful use.
To the extent permitted by law, Aastra shall not be liable for any incidental dam-
ages, including, but not limited to, loss, damage or expense directly or indirectly
arising from your use of or inability to use this product, either separately or in com-
bination with other equipment. This paragraph, however, is not intended to have
the effect of excluding, restricting or modifying the application of all or any of the
provisions of Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010
(the ACL), the exercise of a right conferred by such a provision or any liability of
Aastra in relation to a failure to comply with a guarantee that applies under Divi-
sion 1 of Part 3-2 of the ACL to a supply of goods or services.
This express warranty sets forth the entire liability and obligations of Aastra with re-
spect to breach of this express warranty and is in lieu of all other express or implied
warranties other than those conferred by a law whose application cannot be ex-
cluded, restricted or modified. Our goods come with guarantees that cannot be ex-
cluded under the Australian Consumer Law. You are entitled to a replacement or re-
fund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Warranty Repair Services
Procedure: Should the product fail during the warranty period and you wish to
make a claim under this express warranty, please contact the Aastra authorized re-
seller who sold you this product (details as per the invoice) and present proof of
purchase. You will be responsible for shipping charges, if any.
Limitation of liability for products not of a kind ordinarily acquired for personal, do-
mestic or household use or consumption (e.g. goods/services ordinarily supplied
for business-use).

Limited Warranty (Australia only)
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Limitation of liability
After Warranty Service
Aastra offers ongoing repair and support for this product. If you are not otherwise
entitled to a remedy for a failure to comply with a guarantee that cannot be ex-
cluded under the Australian Consumer Law, this service provides repair or replace-
ment of your Aastra product, at Aastra's option, for a fixed charge. You are responsi-
ble for all shipping charges. For further information and shipping instructions con-
tact:
Manufacturer
1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to
you for any non-compliance with a statutory guarantee or loss or damage arising out of or
in connection with the supply of goods or services (whether for tort (including negli-
gence), statute, custom, law or on any other basis) is limited to:
a) in the case of services:
i) the resupply of the services; or
ii) the payment of the cost of resupply; and
b) in the case of goods:
i) the replacement of the goods or the supply of equivalent goods; or
ii) the repair of the goods; or
iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
iv) the payment of the cost of having the goods repaired.
1.2 Clause 1.1 is not intended to have the effect of excluding, restricting or modifying:
a) the application of all or any of the provisions of Part 5-4 of Schedule 2 to the Competition
and Consumer Act 2010 (the ACL); or
b) the exercise of a right conferred by such a provision; or
c) any liability of Aastra in relation to a failure to comply with a guarantee that applies under
Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Manufacturer: Note:
Aastra Telecom Australia Pty Ltd ("Aastra")
Level 12, 45 William Street
Melbourne, Victoria 3000, Australia, ABN: 16 140 787
195
Phone: [phone]
Repairs to this product may be made only by the man-
ufacturer and its authorized agents, or by others who
are legally authorized. Unauthorized repair will void
this express warranty.

About Aastra
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About Aastra
Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of
the enterprise communication market. Headquartered in Concord, Ontario, Can-
ada,
Aastra develops and delivers innovative communication products and applications
for businesses. Aastra’s operations are truly global with more than 50 million in-
stalled lines around the world and a direct and indirect presence in more than 100
countries. In addition to multi-functional call managers, the large portfolio also of-
fers all other elements for complete unified communications applications in small,
medium and large businesses. Integrated mobility solutions, call centre solutions,
high definition video solutions and a broad range of telephones round off the port-
folio. With a strong focus on open standards, Aastra enables enterprises to commu-
nicate and collaborate more efficiently.
For additional information on Aastra, visit our website www.aastra.com.

About Aastra
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Installing the applications card
Installation and commissioning of the applications card with the pre-installed
applications.
Installing the applications card
The applications card can only be fitted to slot 2. This is located at the bottom left,
below slot 1 with the CPU1 processor card for the communication server. To fit the
applications card into the communication server, proceed as follows:
1. Create a backup of the configuration data on the communication server if the
server is already in service or has already been configured.
2. Check the communication server IP environment with regard to the following:
Note:
There should be no other communication server with installed appli-
cations card on the communication server subnet.
3. Make sure that the communication server is deactivated.
4. Unscrew the screw on the larger dummy cover in slot 2 and remove the cover by
pulling the screw.
5. Remove the plastic cover of the narrow dummy cover in slot 2. To do so insert a
screwdriver at an angle from below to release the snap-in mechanism on the
plastic cover.
6. Unscrew the screw on the narrow dummy cover and remove the cover by pull-
ing the screw.
7. Carefully slide the applications card into the shaft of slot 2 and gently press the
card as far as it goes into the connection on the backplane.
8. Use the screw to secure the card in its slot.
The applications card is now installed.
Take the applications card in operation
To take the applications card in operation, proceed as follows:
1. Switch on the communication server.
Switching on the communication server also powers up the applications card.
You can see this on the the LED's On/Off key which now turns steady orange.

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2. From your administration PC, open your communication server's WebAdmin
and log on.
3. Navigate to the card view(Configuration / System / Cards and modules.
The applications card is now entered in slot 2 under the name CPU2-S, and the
operating status is Available.
4. Click the Confirm button at the end of the slot line.
The applications card is now registered on the communication server. The oper-
ating status changes from Available to In operation.
5. Start the applications card, by pressing the On/Off pushbutton on the card.
6. Starting the applications card is similar to starting a computer, and may take a
while. The On/Off push button LED turns green after the booting process. On
the WebAdmin menu tree, on the uppermost level after the Configuration menu,
the Multimedia menu is displayed.
Note concerning the hard disc LED:
If the applications card is switched on, the HDD LED lights during an
access to the hard disc.
If the applications card is switched off, the HDD LED lights permanently
Set up the applications card
Below, you can check the communication server IP address, choose a password for
the applications card and load the OIPlicence file. A setup wizard will guide you
through the configurations:
1. Open the Multimedia / Basic configuration window and check under Current IP
address whether your communication server IP address has been entered cor-
rectly.
If this is not the case, the setup wizard has probably detected other communica-
tion servers on your subnet. You can see all the IP addresses of detected commu-
nication servers under Communication servers in subnet. Select the IP address of
the correct communication server and click the << button to apply it. Alterna-
tively, you can also enter the correct IP address manually.
Warning:
If you want to change the IP address of both the communication
server and the applications card, always change the IP address of the
applications card first!
2. Define the administrator password and enter it under New password and Pass-
word confirmation.

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3. Click Apply, to confirm the IP address and new password.
The setup assistant sets the IP address of the communication server and applies
the password to Windows and OIP. This operation takes a while.
4. If required load theOIP licence file on to the applications card by clicking the
Browse button in theOIP line, then use the file dialogue box on your data carrier
to find and select the licence file.
5. Click Apply, to upload the licence data and exit the set up wizard.
OIP licence data upload might take a while since OIP will be restarted.
The applications card applications are now upgraded and ready for configura-
tion.
Note:
The new password should not be the standard password 33aastra.
Accessing the applications card if DHCP is deactivated
DHCP is activated when the applications card is delivered, and an IP address is assigned to the card by the
DHCP server on your IP network.
If you want to access an applications card on which the DHCP is deactivated, proceed as follows:
1. Connect your PC directly with a patch cable to one of the LAN interfaces on the Call Manager card.
2. Address the network card on your PC with an IP address within the range 192.168.104. xxx
3. Open the browser and enter the applications card's standard IP address. The IP address is
192.168.104.014/cpu2.
4. You can now, for example, change the applications card IP address.

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Configuring the applications card
Configure the applications card by executing the configuration processes in
the following order: Basic configuration, IP Network and Licenses. After that
you can configure the OIP application. To secure the configuration data, cre-
ate a backup in the end.
Settings under Basic configuration
The general settings are described below.
Basic configuration
Settings under IP Network
You will find the IP network settings here.
Parameter Explanation
Name sequence (as entered in
the communication server)
Define the order of first name and surname here. The setting is applied to all
applications of the applications card. Select the same order as defined in the
communication server’s phone books.
Note:
Perform this setting at the beginning of the configuration process and, if pos-
sible, do not modify the setting in a fully configured system.
IP address IP address of thecommunication server If the wrong IP address is entered, the
set up assistant has probably detected other communication servers on your
subnet. You can see all the IP addresses of detected communication servers
under Communication servers in subnet. Select the IP address of the correct
communication server and click the << button to apply it.
Communication servers in sub-
net
List of the IP addresses of all detected communications servers on the subnet.
To use any of the IP addresses, click the << button.
Current password The applications card current password used for the Windows operating sys-
tem as well as on the installed OIP application.
New password The new password of the applications card is automatically applied for the
Windows operating system on the applications card and for the installed and
OIP applications. To change the password may takes several minutes.
Windows work group settings These settings are relevant only if the applications card is to be integrated
into a Windows work group.
Note:
The applications card can be used in a domain environment, but should not
be a member of a domain.
CTI server configuration portals This section contains a link to the OIP Toolbox, which is the OIP configuration
console. Log on using the user name cpu2-emmc and the applications card
password.

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IP network adapter settings
Settings under Licencing
If you have purchased additional licences, you can read the new OIP licence file
here:
1. Load the OIP licence file on the applications card by clicking the Browse button
on the OIP line and searching for and choosing the licence file via the data dia-
logue on your data carrier.
2. Click Applyto upload the OIP licence file.
Licence data upload might take a while since OIP will be restarted.
The lower part of the licence screen gives you an overview of the number of acti-
vated licences used and the number of licences that are still free. Click Refresh to re-
fresh the display.
Note:
Check whether you have assigned each user the required CTI applications
in the communication server user configuration.
Configuring applications
Configure the mandatory applications. The hyperlinks at the bottom of the Config-
uration screen take you to the OIP configuration platform. Log on using the user
name cpu2-emmc and the applications card password.
Parameter Explanation
Device Name of the network adapter integrated on the applications card (read only).
MAC address MAC address of the network adapter integrated on the applications card
(read only).
DHCP enabled DHCP is enabled (default value)
IP address / Subnet mask IP address and subnet mask of the applications card. If DHCP is deactivated,
the default value is 192.168.104.014.
Note:
If you disable DHCP and statically address the applications card, please note
that the applications card IP address must be on the same subnet as the com-
munication server IP address.
Gateway Subnet standard gateway
Primary DNS / Secundary DNS Here you can specify which DNS servers are queries in what sequence for
resolving a name. If you have only one working DNS server, leave the Second-
ary DNS input field blank.

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Saving the configuration (menu Maintenance)
You can create a configuration data backup under Maintenance. For this, click Cre-
ate backup. One backup file each is then created of the OIP and CSS configuration
data, stored on the file system of the applications card, and listed in the view. The
file names contain date and time-related information.
You can copy backup data to your data storage device with the Download function.
With the Restore function, restore a specific backup from the applications card's file
system and activate the configuration data contained therein.
You can delete a backup file from the applications card file system, with the Delete
function.
In Upload backup file you can choose from your data storage device a backup file
which you wish to reload on the applications card file system. Click above the Up-
load backup file button to take the action.
Installing client applications
To install client applications on user workstations, change to the Client Roll-out
screen and click MailTo hyper link on the client application to be installed. An email
with the installation link is then opened. Send the email to the user group you want
and request them to start the installation using the installation link.

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Configuring the fax server
The server-based fax service integrated on the applications card converts in-
coming messages into PDF files and sends them to the recipient as an e-mail
attachment. When outgoing PDF files in e-mail attachments are converted
into fax messages. This section deals only with the configuration of the fax
server. To configure the entire fax service, you need additional configuration
steps.
Routing of incoming fax messages
DDI numbers for receiving external fax messages are monitored directly by the fax
server and are not linked with a call distribution element. The fax server converts
fax messages of the type Group3 fax into an e-mail with attachment and sends it to
the destination user. Use of the fax service is subject to fax licences.
Fax server settings
Parameter Explanation
Version (display only) Currently installed fax server version.
IP address and port (display
only)
The fax service IP address is identical to the applications card IP address. The per-
manently assigned port is port 9060.
Domain The standard domain name is fax.local. Please do not modify this if possible,
after installing the fax client application on the PCs. However, if necessary, you
must adapt the registry as follows on each PC:
1. Start the fax client setup, with the following parameter request, whereby you
must replace fax.local with the new domain name: Aastra-Fax-Cli-
ent-Setup32.exe /v“REG_ADDREXTFAXPRE-
FIX=\”[SMTP:\” REG_ADDREXTFAXPOST-
FIX=\”@fax.local]\””
2. Check the registry input. This should be as follows, with the new domain
name in place of fax.local: HKEY_LOCAL_MACHINE\SOFT-
WARE\Wow6432Node\Ferrari\fomclient\Out-
look\Addin] "AddrExtFaxPostfix"="@fax.local"
Fax header Enter the header here that should appear on the fax.
E-mail address for error mes-
sages
Enter here the e-mail address to which the fax server should send error mes-
sages.

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Creating and managing fax cover pages
You want to provide outgoing fax messages with a cover page.
You have the possibility of uploading and using up to five cover pages. The cover
pages must be available in RTF format; they may also contain images. Make sure
however that the images are low resolution. Do not use colours when creating the
cover page as fax messages are always transmitted in black and white.
• To upload a cover image, click the Browse button.
• To download a cover page from the communication server to your PC, click the
“Download” hyperlink.
• To give a cover image a name, enter the name of your choice in the input field of
the second column.
Use the following placeholders to represent specific information.
Exchange access prefix Lets you specify by selecting a prefix how an external outgoing fax message
should access the exchange:
• Enter the usual exchange access prefix according to the numbering plan
(country-specific default value): The prefix is added to the destination num-
ber and the routing takes place via the transit route (in the default setting this
is route1). The user or user application dials the destination number without
an access prefix and not in canonical format. Example: Prefix “0” is the default
value for most European countries).
• You enter a route prefix: The prefix is added to the destination number and
the routing takes place via the corresponding route. The user or user applica-
tion dials the destination number without an access prefix and not in canon-
ical format. Example: Prefix “173” is the default route selection for route 4.
• You leave the field blank: No prefix is made to precede the destination num-
ber. The user or user application dials the destination number with an access
prefix or in canonical format. The routing takes place in accordance with the
selected destination number.
Maximum length of the
internal call number
Enter here the maximum length of the internal call number. The fax service will
then handle as external call numbers any destination number that has more
characters than those entered here and, in accordance with the Prefix for
exchange access setting, will prefix them with an exchange access prefix.
A destination number with fewer or just as many digits as those entered here will
be handled as an internal call number: The fax server checks whether a fax DDI
number exists for the destination user. If it does, the fax message is converted
and sent to the internal user with an e-mail. If not, the fax message is put
through as an ordinary call and the user will obtain the fax transmission tones
when he picks up.
Parameter Explanation

About Aastra
19
Applications card CPU2-S
syd-0500/1.2 – R3.0 SP1 – 04.2014
Placeholders for fax cover pages
Instructions on how to set up the fax service on the communication
server
You can only set up the fax service in expert mode.
To set up the fax service on the communication server via a digital network inter-
face (ISDN/CAS or SIP), proceed as follows:
1. Set up the fax server in the current view and upload the cover pages you want to
use.
2. If you are not yet in expert mode, change to expert mode now.
3. Create the DDI numbers for receiving fax messages and assign the fax server as
their routing destination (Configuration / Routing / DDI numbers view, Routing
destination = Fax server setting).
4. Check that the settings for the DDI interpretation are correct (Configuration /
Routing / Trunk group view, Base number setting and DDI prefix setting).
5. Check the user settings to make sure an e-mail address is entered for all the in-
tended destination users (Configuration / User view).
6. Select a fax number for each intended destination user and assign each of them
the cover page you want Multimedia, Fax mailbox / Fax number and Cover page
setting).
7. Check the terminal settings of the connected Group3 fax devices to make sure
the Fax device setting is set to a value other than No fax device (Configuration /
Terminals view).
Placeholder Information
@@SENDERNAME@@ Name of the sender
@@FAXORIGINATOR@@ Fax DDI
@@SMTPORIGINATOR@@ E-mail address of the sender
@@RECEIVER@@ Fax number
@@SUBJECT@@ e-mail subject
@@BODY@@ e-mail content
@@DATE@@ Date of the fax transmission
@@TIME@@ Time of the fax transmission

About Aastra
20 Applications card CPU2-S
syd-0500/1.2 – R3.0 SP1 – 04.2014
8. Set up the SMTP server (Configuration / IP network / Routing view) and ask your IT
manager to set up an SMTP connector for the Exchange Server and to enter the
fax domain in the Exchange Server.
9. Install the fax client application on the fax users' PCs. To do so, open the Configu-
ration / Multimedia / Client rollout view, send the installation link or start the in-
stallation directly if you are working from the destination computer.
To set up the fax service on the communication server via an analogue network in-
terface, proceed as follows:
1. Follow the above instructions step by step:2.
2. Assign the fax server as routing destination for the fax trunk group (Configura-
tion / Call routing / Trunk group view, Routing destination = Fax server setting).
3. Enter as base number the entire external call numbers of the fax extension in ca-
nonical format (Configuration / Call routing / Trunk group view, Base number set-
ting).
4. In the fax recipient's user settings, select the set fax number and assign the user
a cover page (Multimedia section, Fax mailbox / Fax number setting and Cover
page setting).
5. Check whether an e-mail address has been entered (Configuration / User view).
6. Continue with step 7 of the above instruction.