Aastra DT412 User manual

Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
• Width: 15,4 cm (Important!)
• Height: 11,2 cm (May be smaller)
• Top: 5,3 cm (Important!)
• Left: -0,3 cm (Important!)
This text should then be hidden.
Cordless DT412 / DT422 / DT432
BusinessPhone Communication Platform
User Guide

BusinessPhone – Cordless DT412/DT422/DT4322
EN/LZTBS 170 355 R3A
© Aastra Telecom Sweden AB 2008. All rights reserved.

3BusinessPhone – Cordless DT412/DT422/DT432
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Important ......................................................... 6
Description ....................................................... 9
Incoming Calls ............................................... 25
Outgoing Calls ............................................... 28
Integrated Phonebook .................................... 35
System Phonebook ........................................ 40
During Calls .................................................... 42
Call Forwarding .............................................. 46
Absence Information ...................................... 52
Messages ...................................................... 56
Security .......................................................... 68
Group Features .............................................. 72
Other Useful Features ..................................... 75
Write Text ....................................................... 83
Alarm ............................................................. 86
Modes ........................................................... 89
Services ......................................................... 91
Settings .......................................................... 94
Audible Adjustments .................................... 104
Alternative programming for Automatic Callback,
Camp-on, Intrusion ...................................... 108
Useful Hints .................................................. 109
Installation .................................................... 110
Reference .................................................... 115
Troubleshooting ............................................ 119
Glossary ....................................................... 121
Index ............................................................ 123

Welcome
BusinessPhone – Cordless DT412/DT422/DT4324
Welcome
Welcome to the User Guide for the Cordless phones DT412,
DT422 and DT432 of the BusinessPhone Communication Platform.
The BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 7.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The latest version of this User Guide can also be downloaded from:
http://www.aastra.com

5BusinessPhone – Cordless DT412/DT422/DT432
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Aastra’s homepage, Aastra
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Aastra will not be liable for any damages arising
from use of an illegal modified or altered publication.
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their
respective owners.
Warranty
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Aastra shall not be liable for
errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at:http://www.aastra.com/sdoc

Important
BusinessPhone – Cordless DT412/DT422/DT4326
Important
This section describes the information that is important to know
before you use the Cordless phone and the functions described.
Note: This User Guide describes the supported
BusinessPhone Communication Platform functions
together with the most commonly used telephone specific
functions. All telephone specific functions are listed in the
menu structure “Menu structure” on page 16.
Preparing for use
Before using your Cordless the first time you have to charge and
connect the battery, see section “Installation” on page 110.
Note: Place the Cordless in the charger and charge it for at
least one hour before using it the first time.

7BusinessPhone – Cordless DT412/DT422/DT432
Important
Guidelines
Consider these suggestions and guidelines to keep your Cordless
in good shape and working properly.
Note: The Cordless does not contain user serviceable
parts. If your Cordless requires service you should return it
to the supplier or retailer from whom it was bought.
Safety information
The Cordless DT412, DT422 and DT432 are IP64 classified, which
means that they are robust, dust- and waterproof, designed for
people working in tough environments.
Intrinsic safety (DT432)
The DT432 phone is approved according to the ATEX directive to
be used in potentially explosive gas and dust environments.
Compliance with the Essential Health and Safety Requirements,
with the exception of those listed in the schedule to this certificate,
has been assured by compliance with the following documents:
EN 50014:1997 plus amendments A1 and A2
EN 50020:2002
IEC 61241-0:2004 plus Corrigendum 1
IEC 61241-11:2005
IEC 60529:1989
The classification and marking on the product is “II 2G EEx ib IIC
T4” for gas and “II 3D Ex ibD 22 IP64 T50°C” for dust.
Battery handling
The battery contains environmental polluting material. If damaged,
return it to a collecting point.
Note: Only use the charger that is delivered with your
Cordless to charge the battery.

Important
BusinessPhone – Cordless DT412/DT422/DT4328
Cleaning
Clean the Cordless only with a soft, water dampened cloth. Using
soap or any other cleaning materials may discolor or damage the
Cordless. Clean the battery contacts using ethanol or isopropyl
alcohol.
Treatment
Although the Cordless phones are resistant to water spray, dust
and soil, you should always handle it with care. Do not expose the
Cordless to direct sunlight for long periods and keep it away from
excessive heat and moisture.

9BusinessPhone – Cordless DT412/DT422/DT432
Description
Description
2
1
3
4
5
6
7
9
10
11
12
13
8
12
14

Description
BusinessPhone – Cordless DT412/DT422/DT43210
1LED
A flashing LED indicates an incoming call or a message waiting.
2VolumeUp/Down
Off hook: raise/lower speaker volume. See section “Audible
Adjustments” on page 104.
3Display
The display can for example show the battery, time, system, owner
ID/name, extension number and the Soft key information. See
sections “Display info” on page 12 and “Menu structure” on
page 16. It is possible to change the text size in the display, see
section “Settings” on page 94.
4Softkeys
The functions depend on the traffic state and will be shown on the
last line of the display. When you are requested to (see display),
press the required key to access the function. Used for different
choices in the menu structure (menu mode). In idle mode the
functions of the Soft keys can be changed by you. The middle Soft
key is also used to turn Loudspeaking on or off. See sections
“Settings” on page 94, “Display info” on page 12 and “Menu
structure” on page 16.
5 Call key
Switch on. Make call, answer call, end call.
6 Navigation key
Controls the movement of the cursor in the display. In idle mode,
the Navigation key (down) is used for entering the call list, the
Navigation key (up) for entering the message list, and pressing
Navigation key (left) will show the current date in the display
window. When navigating the menu structure the key is used for
moving up, down, back (left), or next (right).
7 Menu key
Enter/Exit the menu mode, see sections “Display info” on page 12
and “Menu structure” on page 16. Also used to manually lock/
unlock the keypad, see section “Lock the keypad” on page 70.
8Keypad
Enter numbers and writing texts, see section “Write Text” on
page 83. Keys 0-9 can be programmed as Hot keys, see section
“Hot keys and Soft keys” on page 95.
9Microphone
10 Mute key
Turn off/on audible signals in idle mode, silencing the ring signal at
an incoming call, and also to turn the microphone on/off during a
call.

11BusinessPhone – Cordless DT412/DT422/DT432
Description
11 Alarm key (DT422 and DT432 only)
Sending alarms and testing the Alarm function. See section “Alarm”
on page 86.
12 Loudspeakers
One loudspeaker for ring signal and one for Loudspeaking. See
section “Loudspeaking (Handsfree)” on page 42.
Please note: The phone may retain small magnetic articles
around the earpiece region.
13 Charging connector
See section “Installation” on page 110.
14 Headset connector
See section “Installation” on page 110.
Note: Headset connector is optional.

Description
BusinessPhone – Cordless DT412/DT422/DT43212
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. In idle mode the upper row is
used for icons and the clock. The next three rows are information
rows (20 possible characters in each row), showing system
information, names and numbers that you edit or dial, your owner
ID etc. The third information row is used for showing the status of
the Cordless (current mode). Examples of status information are;
Muted , In charger etc. When there is no status to show the row is
empty.
Note: It is possible to change the owner ID and the text size
in the display, see section “Settings” on page 94.
The lower row displays is the Soft key field. In idle mode it shows
the user defined names of the three Soft keys beneath the display.
In menu mode where the Soft keys are used for different choices, it
gives you the function of each Soft key. Examples of functions are;
Back , Options , Save etc. How to define the Soft keys in idle mode,
see section “Hot keys and Soft keys” on page 95.
The display
System connection messages
System A System indication
The Cordless is in contact with
System A . It is also possible for the
system to be named something else, e.g.
BusinessPhone .
No system Out of coverage
The Cordless is not in contact with any system. Please ask your
system administrator to log on the Cordless.
Note: When re-entering the coverage area it can take a
couple of minutes before the Cordless automatically has
registered into the system.
It is also possible to get an out of coverage warning signal,
contact your system administrator if you require this.
System A
M.Smith 4736
13:05
Info Doctor Jobs
53

13BusinessPhone – Cordless DT412/DT422/DT432
Description
Display icons
Call / Off hook
Appears when your Cordless is off hook.
Audio signal off
Shown when all alert signals, including ring signal, message tone,
key beep etc. are turned off. High priority messages will however
override this setting. See section “Audible Adjustments” on
page 104.
Battery
Always shown in the display in idle mode. When the level is low it is
time to charge the battery. See section “Installation” on page 110.
Loudspeaking (handsfree)
Shown when the loudspeaker is activated and the Cordless is in
Loudspeaking operation (handsfree). See section “During Calls” on
page 42.
New message
Appears when a new message is received. The number on the
right side of the icon shows the total number of unread messages.
The symbol will remain until the message is marked as read. See
section “Messages” on page 56.
Note: For voice messages the New message icon is only
an indication of received voice messages, the number does
not reflect the actual number of unread messages.
Not answered call
Added to not answered calls in the call list. The number on the right
side of the icon shows the total number of missed calls.
Key
Indicates that your keypad is locked. See section “Settings” on
page 94.
Padlock
Indicates that the Cordless has been locked, and has to be
unlocked with a code before it can be used. See section “Lock/
Unlock the Cordless” on page 71.
Headset
Indicates that a headset is connected to the Cordless. See section
“Headset” on page 117.
Note: A headset can only be connected if the optional
headset connector is available.
3
5

Description
BusinessPhone – Cordless DT412/DT422/DT43214
No-movement alarm on (DT422 and DT432 only)
Indicates that the No-movement alarm is activated. See section
“Alarm” on page 86.
Man-down alarm on (DT422 and DT432 only)
Indicates that the Man-down alarm is activated. See section
“Alarm” on page 86.
ABC Upper case text input
Indicates that you can type upper case letters and numbers in text
input mode. See section “Write Text” on page 83.
abc Lower case text input
Indicates that you can type lower case letters and numbers in text
input mode. See section “Write Text” on page 83.
123 Number input
Indicates that you can type numbers in text input mode. See
section “Write Text” on page 83.
Incoming call
Added in front of incoming calls in the call list.
Outgoing call
Added in front of outgoing calls in the call list.
Unread message
Added in front of not read messages in the message list. See
section “Messages” on page 56.
Read message
Added in front of read messages in the message list. See section
“Messages” on page 56.
Add contact
Appears on a Soft key when a phone number is marked in the call
list. It indicates that it is possible to add the phone number to the
local Phonebook. See section “Integrated Phonebook” on page 35.
Contacts
Displayed when it is possible to get a phone number from the local
Phonebook, for example to add it to a function. See section
“Integrated Phonebook” on page 35.
->Diversion indicator
When displayed before a name or number it indicates that the
phone is diverted to another extension.

15BusinessPhone – Cordless DT412/DT422/DT432
Description
Menu tabs
The following tabs are displayed when you press the Menu key:
Messages
Here you can find the message list. See section “Messages” on
page 56.
Contacts
Here you can find the local Phonebook, the central Phonebook and
the call list. See sections “Integrated Phonebook” on page 35 and
“Dial number from the call list” on page 30.
Modes
Here you can select between modes, and change or edit modes.
See section “Modes” on page 89.
Services
Here you can select, add, delete, or change a Service function. See
section “Services” on page 91.
Settings
Here you can handle your Cordless settings. See section “Settings”
on page 94.
To navigate the menus, see section “Menu structure” on page 16.
Additional display features
Depending on which network you are connected to, additional
display features are available. Ask your system administrator if you
require additional display features.

Description
BusinessPhone – Cordless DT412/DT422/DT43216
Menu structure
The available Cordless specific phone and network functions can
be accessed via the menus.
çPress the Menu key to enter or exit the menus.
The last used tab is marked, or if the Cordless has been restarted,
the menu tab
Contacts .
Use the Navigation key (left/right) to choose tab and press the
Navigation key (down) to open it; a heading is shown and the first
alternative is marked. Use the Navigation key (up/down) to step in
the alternatives and select one by pressing Navigation key (right).
Notes:
Since the Cordless can be used in several networks, some
functions might not be supported in your network.
A parameter setting in the SIM card determines if changes
that are made from the menu is saved on the SIM card. If
changes are not saved on the SIM card, they will be
discarded when the Cordless is restarted.

17BusinessPhone – Cordless DT412/DT422/DT432
Description
Messages tab
SMS tab
Contacts tab
Message list > Message 1 >
Message 2 >
.
.
Message 20 >
Message 1 (time/date)
Send SMS > SMS Address > SMS
Local phonebook >
Central phonebook
Call list >
Entry 1 >
Entry 2 >
.
.
Entry 100 >
Name: .....
Number: ..... Call number 1 Call number 2
.
.
.
.
.
Call number 20

Description
BusinessPhone – Cordless DT412/DT422/DT43218
Modes tab
** See section “Settings tab” on page 19 for more information.
Services tab
Normal >
In charger >
Mode 2 >
Mode 3 >
Mode 4 >
Mode 5 >
Mode 6 >
Mode 7 >
Mode 8 >
Mode 9 >
Switch off
Volume >
Ring signals >
Vibrator (on/off)
Key beep (on/off)
Alarm settings* >
Answer: >
Soft key**
Name: ...
* Only available for the DT422 and DT432 phones.
No-movement (on/off)
Man-down (on/off)
Internal call: >
External call: >
Callback: >
Beep
Low
Medium
High
Mixed
(Level 1,2..5, Silent)
Ordinary
Auto
Loud
Auto loud
Service 1 >
Service 2 >
.
.
Service 10 >
Name: ....
Function: Phone call

19BusinessPhone – Cordless DT412/DT422/DT432
Description
Settings tab
* Only available for the DT422 and DT432 phones.
** Only available for the DT412 and DT422 phones.
*** RSSI stands for “Radio Signal Strength Indicator”
Alert signals >
Alarm settings*>
Soft key >
Hot key >
General >
System >
Volume: >
Ring signals >
Vibrator (on/off)
Key beep (on/off)
(Level 1,2..5, Silent)
Internal call: >
External call: >
Callback: >
Beep
Low
Medium
High
Mixed
No-movement (on/off)
Man-down (on/off)
Left: >
Middle: >
Right: > Name: ....
Function: >
0, 1, 2.....9 >
Phone call
Short-cut
SMS
Change mode
Not used
Local phonebook
Central phonebook
Services
Switch off
No-movement *
Man-down *
Edit alarm data *
Change system
Demo Mess 1
Demo Mess 2
RSSI **
Language >
Text size** >
Clock >
Auto key lock
Quick answer
New message rotated
Owner ID
(English, etc)
Auto setting
Manual setting
Small
Medium
Select system >
Register >
Information > IPDI / IPEI / SW version / AP SW version
System A.....D
Auto, System A.....D

Description
BusinessPhone – Cordless DT412/DT422/DT43220
Customizing the menus
Your system administrator can customize the menus by hiding
some of the functions that are available. Which functions are
hidden depends on the settings of the SIM card. The following
functions can be hidden:
•Deletion of messages - The options
Delete and Delete all
are hidden.
•Administration of local Phonebook - It is not possible to add
new entries, or edit and delete existing entries.
•Editing modes - The settings for the modes cannot be altered.
•Changing modes - The option
Select is hidden, i.e. it is not
possible to change modes from the menu.
•Switch off handset - It is not possible to switch off the
Cordless from the
Modes menu.
•Administration of services - It is not possible to add new
services, or edit and delete existing services.
•Changing alert signals - The
Alert signals alternative in
the menu is hidden.
•Changing alarm settings - The
Alarm settings alternative
in the menu is hidden.
•Administration of Soft keys - The
Soft key alternative in the
menu is hidden.
•Administration of Hot keys - The
Hot key alternative in the
menu is hidden.
•Edit of Hot keys - The option
Edit is hidden. It is possible to
see the settings for the Hot keys.
•Changing general settings - The
General settings
alternative in the menu is hidden.