Abus SHGW10000 User manual

SHGW10000
Instruction manual
Important notes and FAQs about this product and other products can
be found on the Internet page
www.abus.com/product/SHGW10000
App-Version 1.2.2
Firmware: 040028
Original operating instructions in German language.
Keep for future use!

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Inauguration
Dear customer, dear customer,
Thank you for purchasing this product.
ABUS Security-Center hereby declares that the gateway SHGW10000 complies with the RED
directive 2014/53/EU. The gateway also meets the requirements of the following EU Directives:
EMC Directive 2014/30/EU and RoHS Directive 2011/65/EU. The full text of the EU Declaration of
Conformity is available at the following web addresses: www.abus.com/product/SHGW10000
In order to maintain this condition and ensure safe operation, the user must observe these operating
instructions!
If you have any questions, please contact your specialist trade partner
or contact our customer service:
Mail: ABUS Support, Linker Kreuthweg 5, 86444 Affing, Germany
E-mail: [e-mail]
Phone: [phone]
Hotline opening hours: Mon-Thu: 08 - 17 h; Fri: 08 - 14 h
All contained company names and product names are trademarks of their respective owners. All rights
reserved.
Data storage is subject to country-specific data protection guidelines.
Disclaimer
These operating instructions have been prepared with the utmost care. Should you nevertheless
notice any omissions or inaccuracies, please let us know in writing at the above address.
ABUS Security-Center GmbH accepts no liability whatsoever for technical and typographical errors
and reserves the right to make changes to the product and operating instructions at any time without
prior notice.
ABUS Security-Center shall not be liable or responsible for any direct or indirect consequential
damages in connection with the equipment, performance and use of this product. No guarantee is
given for the content of this document.

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safety instructions
Intended Use
Use the device exclusively for the purpose for
which it was built and designed! Any other use is
considered improper!
Declaration of conformity
ABUS Security-Center hereby declares that the
enclosed product(s) comply with the following
guidelines concerning the product(s):
RED Directive 2014/53/EU, EMC Directive
2014/30/EU, Low Voltage Directive2014/35/EU,
RoHS Directive 2011/65/EU. The full text of the
EU Declaration of Conformity is available at the
following Internet address:
www.abus.com/product/Artikelnummer
("Article number" in the link is to be replaced by
the article number of the attached product(s)))
It can also be obtained from the following
address: ABUS Security-Center GmbH & Co.
KG, Linker Kreuthweg 5, 86444 Affing,
GERMANY
Important safety instructions
General information
Before using the device for the first time, please
read the following instructions carefully and
observe all warnings evenif you are familiar with
electronic devices.
Damage caused by non-compliance with
these safety instructions will void the
warranty. We assume no liability for
consequential damages!
Power supply
Operate this device only with a power source
that supplies the mains voltage specified on the
nameplate. If you are not sure which power
supply you have, contact your power company.
Disconnect the device from the mains power
supply before carrying out any maintenance or
installation work. The device will only be
completely disconnected from the mains if the
power supply unit is removed. In order to avoid
the risk of fire, the mains plug of the device
should always be disconnected from the mains
socket if the device is not to be used fora longer
period of time. Before a storm and / or
thunderstorm with danger of lightning, please
disconnect the device from the power supply or
connect the device to a UPS. Avoid overloading
power sockets, extension cords, and adapters as
this may result in fire or electric shock.
Cord
Always hold all cables by the plug and do not pull
on the cable itself. Never handle the power cord
with wet hands as this may cause a short circuit
or electric shock. Do not place the appliance,
pieces of furniture or other heavy objects on the
cables and ensure that they are not bent,
especially at the plug and at the connection
sockets.
Never tie a knot into a cable or tie it together with
other cables. All cables should be laid in such a
way that nobody steps on them or is obstructed.
A damaged power cord may cause a fire or
electric shock. Check the power cord from time
to time. Do not modify or tamper with the power
cord or plug. Do not use adapter plugs or
extension cords that do not comply with the
applicable safety standards, or tamper with the
power supply or power cords.
Children
Do not allow electrical appliances to fall into the
hands of children! Never allow children to use
electrical equipment unattended. Children are
not always able to recognize possible dangers
correctly. Small parts can be life-threatening if
swallowed. Keep packaging films away from
children. There is a danger of suffocation! This
device should not be handled by children. If used
improperly, springy parts can jump out and
cause injuries (e.g. eyes) to children.
Supervision
The commissioning of monitoring systems may
be prohibited or regulated by law in certain
countries. Before commissioning the plant, the
operator must ensure that the monitoring is
within the legal framework.
Installation location Operating
environment
Do not place heavy objects on the device.
The device is not designed for use in rooms with
appropriate temperature or humidity (e.g.
bathroom) or with excessive dust. For a precise
99specification, check the technical data of the
individual devices. Ensure that there is always
adequate ventilation, no direct heat sources on
the device, no direct sunlight or strong artificial
light hitting indoor devices, the device is not in
the immediate vicinity of magnetic fields (e.g.
loudspeakers), no open fire sources (e.g. (e.g.
burning candles), contact with splash and drip
water on indoor equipment and aggressive
liquids is avoided, the equipment is not operated
in the vicinity of water, in particular the
equipment must never be immersed (do not
place objects filled with liquids, e.g. vases or
beverages, on or next to the equipment), no
foreign objects may penetrate, the equipment is
not exposed to strong temperature fluctuations,
as otherwise humidity may condense and lead to
electrical short circuits, the equipment is not
exposed to excessive shocks and vibrations.
Unpack
While unpacking the device, handle it with the
utmost care.
Packaging and packaging aids are recyclable
and should always be recycled.
If the original packaging is damaged, check
the unit first. If the device is damaged, return
it with packaging and inform the delivery
service.
Commissioning
Before initial operation, observe all safety and
operating instructions!
Improper and unprofessional work on the
electricity grid or on the house installations
poses a danger not only to yourself but also
to other persons.
Maintenance and care
Disconnect the device from the power
supply for maintenance work or cleaning!
Maintenance
Have all maintenance work carried out by
qualified personnel only. Never open the housing
of the device or accessories if this is not
required. The device may only be opened for the
following applications:
Mounting the device, inserting a storage
medium (SD card or hard disk), accessing
essential functions (reset button or WPS
button)
Cleaning
Clean the housing of the device only witha damp
cloth. Do not use solvents, spirit, thinners or
other aggressive substances:
Gently rub the cotton cloth over the surface until
it is completely dry.
Disposal
Attention: The EU Directive 2012/19/EU
regulates the proper take-back,
treatment and recycling of used
electronic equipment. This symbol means that,
in the interests of environmental protection, the
device must be disposed of at the end of its
service life in accordance with the applicable
statutory regulations and separately from
household and commercial waste. The disposal
of the old appliance can be carried out by means
of appropriate official
take-back points in your country. Follow local
regulations when disposing of materials. For
more details about the take-back (also for non-
EU countries), contact your local administration.
Through separate collection and
Recycling conserves natural resources and
ensures that when the product is recycled, all
regulations for the protection of health and the
environment are complied with.

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Table of contents
1. Scope of delivery................................................................................................................................. 6
2. Description of the hardware................................................................................................................. 6
3. Description of the hardware functions................................................................................................. 7
3.1. Status LEDs ................................................................................................................................. 7
3.2. Factory settings / Reset ............................................................................................................... 7
3.2.1. Soft reset (reset button) ......................................................................................................... 7
3.2.2. Configuration Reset (App)...................................................................................................... 7
3.3. Loudspeakers............................................................................................................................... 7
4. Installation............................................................................................................................................ 8
5. ABUS Z-Wave One: First Access........................................................................................................ 8
5.1. Download App.............................................................................................................................. 8
5.2. Add Gateway................................................................................................................................ 8
5.2.1. Add new gateway................................................................................................................... 9
5.2.2. Add an existing gateway........................................................................................................ 9
5.3. Compatibility................................................................................................................................. 9
6. ABUS Z-Wave One App.................................................................................................................... 10
6.1. Icon language............................................................................................................................. 10
6.2. Home page................................................................................................................................. 10
6.2.1. Further settings .................................................................................................................... 10
6.2.2. Info page .............................................................................................................................. 11
6.3. Overview .................................................................................................................................... 11
6.3.1. Push notification................................................................................................................... 11
6.3.2. Event list............................................................................................................................... 12
6.4. Device list................................................................................................................................... 12
6.4.1. Add / Remove ABUS device................................................................................................ 13
6.4.2. Add / Remove ABUS Smartvest .......................................................................................... 14
6.4.3. Add / Remove device from other manufacturers ................................................................. 14
6.5. Device page ............................................................................................................................... 15
6.5.1. Configuration page............................................................................................................... 15
6.5.2. Wake-up interval .................................................................................................................. 15
6.6. Room / Group list....................................................................................................................... 16
6.6.1. Add / remove room............................................................................................................... 17
6.7. Room page................................................................................................................................. 18
6.7.1. Heating schedule.................................................................................................................. 18
6.8. Scene list.................................................................................................................................... 19
6.8.1. Add / Remove scene............................................................................................................ 19
6.8.2. Setting the scene.................................................................................................................. 20
6.8.3. Examples.............................................................................................................................. 21
6.8.4. Special cases and special functions .................................................................................... 22
6.9. Status / Hotkey page.................................................................................................................. 23
6.9.1. Add / remove hotkey ............................................................................................................ 23
6.9.2. Setting the Hotkey................................................................................................................ 24

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6.10. Device settings......................................................................................................................... 25
6.10.1. User management.............................................................................................................. 26
7. Firmware update................................................................................................................................ 27
8. Smartvest Compatibility..................................................................................................................... 27
8.1.1. Connection between Z-Wave Gateway and Smartvest....................................................... 27
8.1.2. Synchronized data................................................................................................................ 27
8.1.3. Smartvest device side.......................................................................................................... 29
8.1.4. Smartvest in the scene......................................................................................................... 29
9. Technical data ................................................................................................................................... 30

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1. Scope of delivery
Gateway ID / Password Card Quick guide Network cables
Power supply 5V / 1.5A (DC plug: 3.5 x 1.35mm)
2. Description of the hardware
1 Z-Wave LED Indicator 2 Network LED Indicator
3 Status LED indicator 4 Reset button
5 Power supply (5V DC / 1A) 6 LAN interface
7 loudspeakers

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3. Description of the hardware functions
3.1. Status LEDs
LED state Description of the
Status LED Off Gateway not connected to power
Plug in the power supply unit
Flashing red Gateway connected to power
Network LED Off No network connection available
Connecting the network cable
Flashing Blue Network connection available
Active data traffic
Z-Wave LED Off Normal condition
Flashing Yellow Gateway updates
3.2. Factory settings / Reset
3.2.1. Soft reset (reset button)
During operation, press the reset button on the back of the device for five seconds. The gateway then
restores the default admin access and the default network configuration (DHCP).
3.2.2. Configuration Reset (App)
To completely remove your Z-Wave Gateway configuration, connect to the device using the ABUS Z-
Wave One App. Open the configuration and select the option "Z-Wave factory settings" in the admin
area.
If this controller is the primary controller for your network, the reset will cause the nodes in your network
to be orphaned, and it will be necessary to exclude and re-include all nodes on the network after the
reset. If this controller is used as a secondary controller on the network, use this procedure to reset
this controller only if the primary controller of the network is missing or otherwise not functional.
3.3. Loudspeakers
With the help of the integrated loudspeaker, preset warning tones or your own voice recordings can be
addressed and output using scenes or hotkeys.
You can select the function in the "THEN" part of the scene configuration (6.8.4. Special cases and
special functions).

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4. Installation
To set up the gateway for the first time, connect the included network cable to your router and the
gateway and power the gateway with the included power supply.
5. ABUS Z-Wave One: First Access
5.1. Download App
For the first access download the app "ABUS Z-Wave One" from the Google Playstore or Apple
Appstore.
5.2. Add Gateway
Open the app, click on the "+" sign to add a gateway.
Now select whether you want to add a new gateway or an already installed
gateway.

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5.2.1. Add new gateway
Now assign a name to the gateway and enter the ID, user and password.
The ID, User and Password can be filled by scanning the enclosed
Password ID.
Click OK to confirm.
The initial default password for the admin user is empty.
Therefore do not enter a password.
User: admin
Password:
When you connect to the gateway for the first time, you must assign a new
user and password. A connection with the standard data is not possible for
security reasons.
The password for the admin account must be provided with at
least 6 characters with 2 of 4 character types (upper case
letters / lower case letters / numbers / special characters).
For security reasons, user data can only be changed in the local
network of the gateway, so you can only complete the initial
setup if your smartphone/tablet is on the same network as the
gateway.
If you have forgotten your access data, you can restore the
default user and password by soft reset.
5.2.2. Add an existing gateway
Assign a name to the existing gateway and enter the ID and your user data.
Click OK to confirm.
5.3. Compatibility
The ABUS Z-Wave One App is compatible with the following devices:
•SHGW10000

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6. ABUS Z-Wave One App
6.1. Icon language
The device icons show you a certain status in the following colour variants:
•Dark Blue
oInformation (e.g. temperature value)
o"Deactive state" (e.g. radio socket outlet off)
•light blue
o"Active state" (e.g. radio socket on)
6.2. Home page
After successfully adding your gateway(s), you will find them on the home
page. You can connect to the gateway by clicking on it.
You can execute the following additional functions in the overview:
Open the info page
Activate / deactivate further settings
Add device
6.2.1. Further settings
If you have activated the other settings, you can perform the following
functions:
Logging off from the gateway
At the next connection, you must enter the user data again. Do
this for other users for whom you have created your own user
account.
Remove device

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6.2.2. Info page
Here you will find the following information:
•Version number of the app
•Storage capacities (not relevant for the gateway)
•Illustrated instructions for the app
•Help for Alexa Voice Command
•Help for Google Home Voice Command
The Google Home voice control skill is currently in certification
and is expected to be officially available by the end of March.
6.3. Overview
After you have connected to your gateway, you can perform the following
actions:
Back to last page
Enable / disable all push notifications
Open event list
Open device settings (6.10. Device settings)
Open status/hotkey page (6.9. Status / Hotkey page)
device Open device list
space Open room list
scene Open scene list
6.3.1. Push notification
In the overview, the push notifications of the gateway can generally be activated or deactivated. For the
notification of specific events for devices or scenes, the notification for the event must also be activated
on the devices page or in the scene list.

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6.3.2. Event list
In the event list you have access to the last 1000 events of the gateway.
You can perform the following actions:
Limit events by keywords
Activate / deactivate event types
6.4. Device list
The device list gives you an overview of all taught-in devices.
Actuator devices (e.g. radio sockets) can be controlled directly by clicking
on the icon.
You can perform the following additional actions:
Maximize Device List
Minimize device list
Add Device
Remove device
Open device page
The following is displayed for each device:
•Device name
•Allocated space of the device
•Status of the device
oNormal: Device has recently reported to the gateway.
oSleep mode: Device is in sleep mode
oInactive: device has not logged on to the gateway for
more than 24 hours
If a device is inactive, this is indicated by an icon . In this
case, check the battery or the functionality of the device.

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6.4.1. Add / Remove ABUS device
After clicking on the "+" symbol, select the device you want to add or
remove under "ABUS" and follow the instructions in the app.
If the setup fails, you will be shown potential error sources in the app.
All ABUS devices (except LEDs) have the new S2 safety standard. For
some devices (e.g. multisensor) you must select a selection of the S2
method:
•Enter DSK code
oEnter the first five digits of the DSK code manually.
The first five digits are located on the unit and/or on the
DSK card supplied.
•Scan DSK code
oScan the QR code here.
The QR code is located on the device or on the enclosed
DSK card.
•No DSK/PIN code
oStart the setup without the DSK code.
If a DSK code is enclosed with the component, the component
should be added by using the "Enter DSK Code" or "Scan DSK
Code" method. The method "No DSK/PIN code" may fail
partially for such components..
General information on the S2 safety standard:
The new S2 security standard closes a vulnerability that
allowed a potential attack at the time the device was first
paired.
You can find more information under: https://z-
wavealliance.org/mandatory-security-implementation-z-wave-
certified-iot-devices-takes-effect-today/

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6.4.2. Add / Remove ABUS Smartvest
After you have clicked on "+", select the "Smartvest" under "ABUS".
To add:
•Search your Smartvest either automatically in the network or enter
the DID of the Smartvest manually.
•Enter the security code of your Smartvest.
All available devices and the Smartvest itself are now displayed in the
device list. A detailed description of which functionalities are possible can
be found below. (8. Smartvest compatibility)
6.4.3. Add / Remove device from other manufacturers
After clicking "+", select "Other Z-Wave Device" to add or remove third-
party devices.
You can also add or remove ABUS devices with this selection.
The preselection of the S2 standard and the illustration for
triggering the device are missing here.
Then select whether the third-party device supports the S2 security
standard or not. This information can be found in the manufacturer
specifications of the third-party device.
Now follow the instructions in the app to add the device.
If the setup fails, you will be shown potential error sources in the app.
Reference
According to the Z-Wave certification an integration of any devices is possible. However, it
can happen that some functionalities of the third-party device are not correctly supported.
ABUS only guarantees the complete functionality of ABUS devices. If a malfunction should
occur, contact our customer service with the manufacturer and model number of the device.
We will consider this for a next release version.

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6.5. Device page
On the device page, all essential status displays of the device are
displayed.
Actuators of the devices (e.g. radio socket) can be controlled directly by
clicking on the icon.
You can also perform the following actions:
Name Change device name
Force Delete Remove defective or inactive devices
Configuration Open configuration page
Wake-up interval Change wake-up interval
Room assigned Change assigned room
Activate/deactivate push notification for the
respective status
6.5.1. Configuration page
Some devices allow the configuration of certain parameters. These can be
set via the configuration page.
Refer to the manual of the respective device to find out which parameter
settings are possible.
Recover value:
Enter the parameter, select the corresponding byte size (1 / 2 / 4 bytes)
and click on "GET".
Set value:
Enter the parameter and the value, select the byte size (1 / 2 / 4 bytes)
and click on "SET".
6.5.2. Wake-up interval
The wake-up interval determines how often a battery device wakes up and
reports to the gateway.
With the multisensor, for example, you can also set how often, for
example, the temperature value is to be transmitted.
A change in the wake-up interval will significantly affect the
battery life of the device. The stated battery life of ABUS
devices refers only to the standard wake-up interval! You can
find this information in the BDA of the device.

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6.6. Room / Group list
reference
Groups have a similar structure to rooms, which is why they are not described in more
detail.
Groups are used to group actuators together across rooms in order to integrate them into
scenes.
(e.g. "Light" group for switching on / off all lights in the house)
In the room list, you have an overview of all created rooms.
You can perform the following actions:
Maximize room list
Minimize room list
Add room
Remove room
Open room side
The following is displayed for each room:
Switch, light or socket active / deactivated
RGBW LEDs active / deactivated
°C Temperature display
% Humidity display
LUX Brightness display
Reference
The room "unassigned" is a fixed, non-erasable room. New devices, device
s that are
removed from a create room and devices that were in a remove room are all moved to the
"unassigned" room.

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The respective displays can also be actively controlled from the room list
by a click.
Activate / deactivate all switches, lights or sockets
Enable / disable all RGBW LEDs
°C Open temperature progression
% Open the moisture progression
LUX Open brightness progression
In the temperature / humidity and brightness progression, you can choose
between the individual values under "Details" by clicking on them.
You can switch between the day and month view using the Day / Month
button.
6.6.1. Add / remove room
After you have clicked on the "+" symbol, give the room a name.

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6.7. Room page
,
All existing devices are displayed on the room page.
Actuators of the devices (e.g. radio socket) can be controlled directly by
clicking on the icon.
You can perform the following actions:
Name Change the name of the room
Temperature
Device Select the device whose value is to be used in the room list and in the temperature progression.
Humidity Device Select the device whose value is to be used in
the room list and in the humidity progression.
Lux Device Select the device whose value is to be used in
the room list and in the brightness progression.
Open temperature / humidity and brightness
progression
Configure heating plan
(If heating controller available)
Add / move / remove devices
Open device page
6.7.1. Heating schedule
If you have added a heating controller to the room, you can access the
heating plan.
Here you can set whether the heater is controlled by the gateway status
or by a manual schedule.
Gateway status control:
Set the temperature values for the three different gateway states.
Manual schedule control:
Set the time windows and temperature for each day.

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6.8. Scene list
In the scene list you have an overview of all created scenes.
You can perform the following actions:
Maximize scene list
Minimize scene list
Add scene
Remove scene
Activate / deactivate scene
Trigger scene
Configure scene:
•Change the name of the scene
•Using dynamic icons (app icons)
•Using a fixed icon (personal camera image)
Activate/deactivate push notification when scene is
triggered
6.8.1. Add / Remove scene
After you have clicked on the "+" symbol, give the scene a name.
The scene must then be adjusted.

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6.8.2. Setting the scene
The scene is divided into three conditions:
WHAT IF
Condition of a device required to trigger the scene.
(e.g. opening detector is "open")
Up to 6 conditions can be linked with "AND" or "OR" connections.
•"AND": e.g. 6 of 6 conditions must be fulfilled
•"OR": e.g. 1 of 6 conditions must be fulfilled
THEN
Actions that are to be switched through this scene.
(e.g. switch radio socket "on")
Up to 12 actions can be switched in a scene.
For each action, an action duration can be defined. The value "seconds"
can be clicked here (after checkbox is checked) to switch between
seconds, minutes or hours.
WHEN
Scenes can be associated with the additional condition of gateway status
"Home", "Away" and "Sleep".
(e.g. IF opening detector "open" / THEN switch radio socket "on" / IF at
status "at home")
Alternatively, you can link the scene to a time. Here you have the following
choice:
•Always
•Specific time period each day
•Specific time period on specific days each week
•Specific time period on specific days
A scene can also be saved without a WHEN condition. The time
value "Always" is automatically set for the scene.
If a condition has been defined incorrectly, click the condition to adjust it.
(e.g. temperature value incorrectly selected)
If an incorrect condition has been selected, press and hold the condition
to remove it.
Once a WHEN condition has been selected, it can no longer be
removed, but only modified by holding it down for a long time.