Planet VGW-804 User manual

Internet Telephony Gateway
VGW-804 / VGW-800FS / VGW-800FO
Quick Installation Guide

Table of Contents
1. Package Contents ....................................................................................... 3
2. Hardware Installation .................................................................................. 4
2.1 Safety Instructions .............................................................................. 4
2.2 Physical Introduction............................................................................ 4
2.3 LED&ButtonDenitions...................................................................... 5
2.4 Placement........................................................................................... 6
2.5 Physical Connection ............................................................................. 6
3. BasicSystemConguration ......................................................................... 7
3.1 Web Login .......................................................................................... 7
3.2 ConguringtheNetworkSetting ........................................................... 8
3.3 Changing IP Address or Forgotten Admin Password ................................ 9
4. Further Conguration .................................................................................10

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1. Package Contents
Thank you for purchasing PLANET Internet Telephony Gateway, VGW-800 Series.
This Quick Installation Guide will introduce how to nish the basic setting of
connecting the web management interface and the Internet. Open the box of the
Internet Telephony Gateway and carefully unpack it. The box should contain the
following items:
zVGW-800Seriesx1
zQuickInstallationGuidex1
zPowerAdapterx1(DC12V)
zRack Ear with Screws x 1
If any of the above items are damaged or missing, please contact your dealer
immediately.

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2. Hardware Installation
The following are instructions for setting up PLANET VGW-800 Series. Refer to
the illustration and follow the simple steps below to quickly install your Internet
TelephonyGateway.
2.1 Safety Instructions
 The following are the safety instructions for Internet Telephony Gateway system
before installing.
 The maximum operating temperature of the VGW-800 Series is 0~45°C. Care
mustbetakentoallowsufcientaircirculation.
 The connections and equipment that supply power to the VGW-800 Series
should be capable of operating safely with the maximum power requirements of
the VGW-800 Series. In the event of a power overload, the supply circuits and
supply wiring should become hazardous.
The power adapter must plug into the right supply voltage. Make sure that the
supplied power voltage is correct and stable. If the input power voltage is over
10%lowerthanthestandard,itmaycausetheVGW-800Seriestomalfunction.
 Generally, when installed after the nal conguration, the product must comply
with the applicable safety standards and regulatory requirements of the country
inwhichitisinstalled.Ifnecessary,consultyourtechnicalsupport.
2.2 Physical Introduction
VGW-800 Series
Internet Telephony Gateway
PWR LNK Status LNK Status 1 2 3 4 5 6 7 8 Proxy
LAN WAN
Front Panel of the VGW-800 Series
8
Black: FXS (Phone)
Gray: FXO (Line)
7 6 5 4 3 2 1
WAN LAN
Reset
DC 12V
Rear Panel of the VGW-804
8
Black: FXS (Phone)
Gray: FXO (Line)
7 6 5 4 3 2 1
WAN LAN
Reset
DC 12V
Rear Panel of the VGW-800FS

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8
Black: FXS (Phone)
Gray: FXO (Line)
7 6 5 4 3 2 1
WAN LAN
Reset
DC 12V
Rear Panel of the VGW-800FO
2.3 LED&ButtonDenitions
LED Function Description
Power When the power adapter is connected, the LED will light up
green.
Proxy When the gateway is registered successfully to a SIP Proxy, this
will light up green.
WAN
This LED will light up green when the gateway’s WAN port
is physically connected to the public internet. When data is
transmittedthroughthisport,itwillashgreen.
LAN
This LED will light up green when the gateway’s LAN port is
physically connected to a local network. When data is transmitted
throughthisport,itwillashgreen.
Port1-8
The status LEDs for FXO and FXS ports will light up amber orange
when connected phone is engaged in the conversation mode
(FXO). It will ash amber orange when there is an incoming call
(FXS).
Port Function Description
Reset
Press and hold over 5 seconds to reload factory default setting.
This action will erase all existing settings congured on this
gateway.
FXS Ports
The status LED for FXS port will light up amber orange when the
connectedphone’shandset islifted, or when theconnected phone
is engaged in a conversation.  It will ash amber orange when
there is an incoming call.
FXO Ports
The status LED for FXO port will blink to remind you that there is
no PSTN line connected. When PSTN line is connected but not in
the talking mode, the LED is OFF. When a line is using, the LED
will light up steadily.

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LAN 10/100BASE-TX RJ45 socket for LAN port, connecting to PC for
management purpose.
WAN 10/100BASE-TX RJ45 socket for WAN port, connecting to wide
area network.
12VDC Thepowersocket--inputAC100V~240V;output12VDC,3.33A.
2.4 Placement
Make sure the device is placed in a safe environment to avoid equipment failure.
zDONOTplaceanythingontopofthedevice.Excessiveweightcoulddamageit.
zDONOTobstructventilationslots oneach sideof theVGW-800Seriesor expose
itto direct sunlight or other heatsource. Be sure that thereis adequate air ow
aroundtheVGW-800Series.
zPlacetheVGW-800Seriesonaatsurfacetoavoidanydamage.
2.5 Physical Connection
8
Black: FXS (Phone)
Gray: FXO (Line)
7 6 5 4 3 2 1
WAN LAN
Reset
DC 12V
Fax
Reset
PSTN
SLT Phone x 3
100Base-TX UTP
Telephone wire
Video Phone IP Phone PC
Switch
ATAIP PBX
Router
Internet
Physical Connection Topology of the VGW-800 Series

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3.BasicSystemConguration
3.1 Web Login
Step 1 Connect a computer to a LAN porton theVGW-800Series. Your PC must
besetto192.168.0.X,thesamedomainasthatoftheVGW-800Series.
Step 2 Start a web browser. To use the user interface, you need a PC with
Internet Explorer (version 8andhigher),Firefox,orSafari(forMac).
Step 3 Enterthe default IP address ofthe VGW-800 Series: 192.168.0.1 into the
URL address box.
Step 4 Enter the default user name admin and the default password admin,
and thenclickLogintoenterWeb-baseduserinterface.
(Default IP)
DefaultWANIP 172.16.0.1
Default Subnet Mask 255.255.0.0
DefaultGateway 172.16.0.254
DefaultLANIP 192.168.0.1
DefaultLoginUserName admin
Default Login Password admin
Login Page of the VGW-800 Series
Note
For security reason, please change and memorize the new pass-
word after this first setup.

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3.2 ConguringtheNetworkSetting
Step 1 GotoDeviceSettingNetwork
Network Setting Page
Step 2 Edit yourWANportIPinformation.
There are three types of IP Support -- IPv4 only, IPv4/IPv6 and IPv6 only. There
are also three types of WAN port connection -- Static IP, PPPoE (Point-to-Point
ProtocoloverEthernet) and DHCP.You cannd detailed settingprocess in theuser
manual.
Selection of IP Support / Network Connection Type

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3.3 Changing IP Address or Forgotten Admin Password
To reset the IP address to the default IP address “192.168.0.1” (LAN) or reset the
loginpasswordtodefaultvalue,press the reset button on the front panel for more
than 5 seconds.Afterthedeviceisrebooted,youcanloginthemanagementWeb
interface within the same subnet of 192.168.0.xx.
WAN LAN
Reset
DC 12V
Reset Button
Note
After pressing the “Reset” button, all the system data will be reset
todefault;ifpossible,backuptheconfigfilebeforeresetting.

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4.FurtherConguration
Thank you for purchasing PLANET products. The above steps
introduce the simple conguration of the VGW-800 Series. For
detailed conguration, please check user’s manual which you can
download from the website.
http://www.planet.com.tw/en/support/download.php?type1=372&
model=48698&type=3
You also can browse our online FAQ resource on the PLANET Web site rst to
check if it could solve your issue. If you need more support information, please
contactPLANETsupportteam.
PLANETonlineFAQ:
http://www.planet.com.tw/en/support/faq.php?key=VGW-
800http://www.planet.com.tw/en/support/faq.php
Support team mail address :
[email protected]
If you haveother questions, please contact the local dealer or distributor where
you purchased this product.
Copyright © PLANET Technology Corp. 2015.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their
respective owners.