Acer Aspire M3470 User manual

Acer
Aspire M3470
Service Guide
PRINTED IN TAIWAN

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Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

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Copyright
Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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System Tour 1
Features 1
Block Diagram 4
System Components 5
Front Panel 5
Rear Panel 6
Hardware Specifications and Configurations 7
Power Management Function(ACPI support function) 11
System Utilities 12
CMOS Setup Utility 12
Entering CMOS setup 13
Navigating Through the Setup Utility 13
Setup Utility Menus 14
System Disassembly and Assembly 24
Disassembly Requirements 24
Pre-disassembly Procedure 25
Removing the Side Panel 26
Removing the Front Bezel 27
Removing the Heat Sink Fan Assembly 28
Removing the Processor 30
Removing the TV-Tuner Card 32
Removing the VGA Card 34
Removing the Hard Disk Drive 35
Removing the Optical Drive 37
Removing the Power Supply 39
Removing the System Fan 41
Removing the Memory Modules 42
Removing the Mainboard 43
Removing the Top Cover 46
Removing the Power Switch and LED Cable Assembly 48
Removing the Card Reader 49
Removing the Top USB and Audio I/O Assembly 50
Assembly Requirements 52
Assembly Procedure 53
Install the Processor 54
Install the Heat Sink Fan Assembly 55
Install the Memory 57
Romoving the Side Panel 58
Removing the Cage of Hard Disk Drive 59
Removing the PCI Cover 60
Install the Power Supply 61
Install the I/O Shielding 62
Install the Main Board 63
Install the System Fan 65
Install the Optical Drive 66
Install the Hard Disk Drive 68
Install the VGA Card 72
Install the TV-Tuner Card 73
Install the Front Bezel 74
Install the Side Panel 75
Table of Contents

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System Troubleshooting 76
Hardware Diagnostic Procedure 76
System Check Procedures 77
Power System Check 77
System External Inspection 77
System Internal Inspection 77
Beep Codes 78
Checkpoints 79
BIOS Recovery 82
Jumper and Connector Information 83
M/B Placement 83
Jumper Setting 85
Setting Jumper 85
FRU (Field Replaceable Unit) List 92
Aspire M3470 Exploded Diagram 93
Aspire M3470 FRU List 95

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Home Premium x64
•Microsoft Windows 7 Home Basic x64
•Microsoft Windows 7 Home Premium x86
•Microsoft Windows 7 Home Basic x86
•Microsoft Windows 7 Starter x86
•Linpus XWindows
•Linpus Console
•Free DOS
Processor
•Socket type: Socket FM1
•AMD Liano 65W and 100W CPU which supports AMD Turbo Core 2.0 Technology.
Chipset
•AMD A75 FCH
PCB
•DTX 4L
Memory subsystem
•Socket Type: DDR III connector.
•Socket Quantity: 4 DIMMs.
•2 channels, 2 DIMMs per channel. Different colors for DIMM 0 and DIMM 1.
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory module.
•Max memory of 16 GB supported (using 4Gb tech).
•Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB).
Graphics
•HD Graphics Support
•Dual independent display -- HDMI and VGA.
•Digital displayHDMI with HDMI CTS 1.4 compliance.
•Need to measure VGA follow Acer VGA SOP.
•Support for Cool'n'Quiet™ via FID/VID change.
•Support for AMD PowerNow!™.
System Tour
Chapter 1

2Chapter 1
•Monitor compatible is requested to the monitor AVL and DQM recommended list.
•Must with latch in slot.
Hard disk drive
•Support up to three SATA ports
•3.5",25.4mm
•Capacity and models are listed on AVLC
Optical disk drive
•Support one SATA 5.25" standard ODD
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
•Maximum ODD depth to 185mm with bezel
•Models are listed on AVLC
Graphics card
•One PCI-E x 16 graphics card.
•No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot.
Audio
•Realtek ALC662
•Support stereo output. (5.1 channel with SW re-tasking)
•Rear IO: 3 jack Color define should follow Microsoft requirement.
•Front IO: 1*Microphone-in, 1*head phone jack.
Serial ATA controller
•Slot Type: SATA connector
•SATA ports quantity: 3(SATA 3Gb/s).
•Design requiremnt:
•HDD : Support AHCI mode/Native IDE mode.
•Default AHCI mode in Microsoft windows OS. Native IDE mode in non-windows OS.
•Blue Ray ODD.
•AHCI/Native IDE mode supported for internal SATA port.
LAN
•Realtek RTL8111E-VL-CG with surge protection.
Extension slot
•1 * PCIE x16 (PCIE V2.0)
•3 * PCIE x1 (PCIE V2.0)
USB2.0
•Rear IO : * 4 ports
•Internal Header: * 6 ports (3 * USB2.0 H5X2 Header)