Acer Aspire 9420/ 9410/ 7110 TravelMate 5620/ 5610/... User manual

Acer
Aspire 9420/ 9410/ 7110
TravelMate 5620/ 5610/ 5110
Service Guide
Service guide files and updates are
available on the ACER/CSD web. For
more information, please refer to http://
csd.acer.com.tw

II
PRINTED IN TAIWAN

III
Revision History
Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110
service guide.
Date Chapter Updates
September 29, 2006 first release

IV
Copyright
Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

V
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium D are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

VI
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related to the
current topic.
WARNING Alerts you to any damage that might result from doing or not
doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware
or software problems.
IMPORTANT Reminds you to do specific actions relevant to the
accomplishment of procedures.

VII
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's “global” product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is
made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the
FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.

TOC VIII
Table of Contents
Chapter One System Specification 1
Specification . . . . . . . . . . . . . . . . . . . . . . . 1
Operating System . . . . . . . . . . . . . . . . . . . . . . 1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Memory . . . . . . . . . . . . . . . . . . . . . . . 2
Display and Graphics . . . . . . . . . . . . . . . . . . . 2
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . 2
Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Communication . . . . . . . . . . . . . . . . . . . . . . . 3
I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power Subsystem . . . . . . . . . . . . . . . . . . . . . . 3
Dimensions and Weight . . . . . . . . . . . . . . . . . 3
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Block Diagram . . . . . . . . . . . . . . . . . . . . . . 5
Outlook Tour . . . . . . . . . . . . . . . . . . . . . . . 6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . 7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows keys . . . . . . . . . . . . . . . . . . . . . . . . 11
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . 13
Easy-launch Buttons . . . . . . . . . . . . . . . . 14
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . 15
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . 15
Acer Empowering Technology . . . . . . . . 16
Empowering Technology Password . . . . . . . 16
Acer eDataSecurity Management . . . . . . . . 17
Acer eLock Management . . . . . . . . . . . . . . . 19
Acer ePerformance Management . . . . . . . . 20
Acer eRecovery Management . . . . . . . . . . . 21
Acer eSettings Management . . . . . . . . . . . . 22
Acer eNet Management . . . . . . . . . . . . . . . . 23
Acer ePower Management . . . . . . . . . . . . . 25
Acer ePresentation Management . . . . . . . . 27
Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . 28

IX TOC
Rotating the Acer Orbicam . . . . . . . . . . . . . 28
Launching the Acer OrbiCam (for 1.3 megapixel camera models only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the Acer OrbiCam Settings . . . . . 29
Capturing Photos or Videos . . . . . . . . . . . . . 31
Using the Acer OrbiCam as Webcam . . . . . . 31
Enabling the Acer VisageON (for 1.3 megapixel camera models only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the System Utilities . . . . . . . . . . . . 34
Acer GridVista (dual-display compatible) . . 34
Launch Manager . . . . . . . . . . . . . . . . . . . . . . 35
Norton AntiVirus . . . . . . . . . . . . . . . . . . . 36
How do I check for viruses? . . . . . . . . . . . . . 36
Hardware Specification and Configuration
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter Two System Utilities 46
BIOS Setup Utility . . . . . . . . . . . . . . . . . . 46
Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . 46
Information . . . . . . . . . . . . . . . . . . . . . . . 47
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Security . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter Three Machine Disassembly and Replacement 54
General Information . . . . . . . . . . . . . . . . 55
Before You Begin . . . . . . . . . . . . . . . . . . . . . 55
Disassembly Procedure Flowchart . . . . . 56
Disassembly Procedure . . . . . . . . . . . . . . 58
Removing the Battery Pack . . . . . . . . . . . . . 58
Removing the HDD Module . . . . . . . . . . . . . 58
Removing the MiniPCI Card and the Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Keyboard . . . . . . . . . . . . . . . 59
Separating the LCD Module and Main Unit 61
Disassembling the Main Unit . . . . . . . . . . . . 62
LCD Disassembly . . . . . . . . . . . . . . . . . . . . . . 68

TOC X
Chapter Four Troubleshooting 72
System Check Procedures . . . . . . . . . . . . 73
External Diskette Drive Check . . . . . . . . . . . 73
External CD-ROM Drive Check . . . . . . . . . . . 73
Keyboard or Auxiliary Input Device Check . 73
Memory Check . . . . . . . . . . . . . . . . . . . . . . . 73
Power System Check . . . . . . . . . . . . . . . . . . . 74
Check the Power Adaptor . . . . . . . . . . . . . . 74
Check the Battery Pack . . . . . . . . . . . . . . . . . 74
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . 75
Power-On Self-Test (POST) Error Message
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Index of Error Messages . . . . . . . . . . . . . 77
Error Message List . . . . . . . . . . . . . . . . . . . . . 77
Phoenix BIOS Beep Codes . . . . . . . . . . . . 78
Index of Symptom-to-FRU Error Message
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Intermittent Problems . . . . . . . . . . . . . . 86
Undetermined Problems . . . . . . . . . . . . . 87
Chapter Five Jumper and Connector Location 88
Top View . . . . . . . . . . . . . . . . . . . . . . . . . 88
Bottom View . . . . . . . . . . . . . . . . . . . . . . 90
Chapter Six FRU (Field Replaceable Unit) List 91
Exploded Diagram . . . . . . . . . . . . . . . . . 92
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Chapter 1 1
Specification
Operating System
Aspire Series
•Genuine Windows®XP Home Edition (SP2)
•Genuine Windows®XP Professional (SP2)
•Genuine Windows®XP Media Center Edition 2005 (Rollup 2)
•Genuine Windows®XP Professional x64 Edition (for Aspire 9420 series)
TravelMate Series
•Windows®VistaTM Capable
•Genuine Windows®XP Home Edition (SP2)
•Genuine Windows®XP Professional (SP2)
•Genuine Windows®XP Professional x64 Edition (for TravelMate 5620 series)
Note: Windows®VistaTM Capable PCs come with Windows®XP installed, and can be upgraded to Windows®
VistaTM. For more information on Windows®and how to upgrade, go to: Microsoft.com/windowsvista.
Platform
Aspire 9420 & TravelMate 5620 Series
Intel®Centrino®Duo mobile technology, featuring:
•Intel®CoreTM 2 Duo processor T7200/T7400/T7600 (4MB L2 cache, 2.0/ 2.16/ 2.33GHz, 667MHz FSB)
and T5500/T5600 (2MB L2 cache, 1.66/ 1.83GHz, 667MHz FSB), supporting Intel®EM64T
•Mobile Intel®945GM/PM Express chipset
•Intel®PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM
solution, supporting Acer SignalUpTM wireless technology
Aspire 9410 & TravelMate 5610 Series
•Intel®CoreTM Duo processor T2300/T2400/T2500/T2600 (2MB L2 cache, 1.66/1.83/2/2.16GHz, 667MHz
FSB)
•Mobile Intel®945GM/PM Express chipset
•Intel®PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM
solution, supporting Acer SignalUpTM wireless technology
Aspire 7110 & TravelMate 5110 Series
•Intel®Celeron®M processor 410/420/430 (1MB L2 cache, 1.46/1.60/1.73GHz, 533MHz FSB)
•Mobile Intel®940GML Express chipset
•Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology
System Specification
Chapter 1

2Chapter 1
System Memory
•Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual-
channel support) (for Aspire 9420/ 9410 & TravelMate 5620/ 5610 series)
•Up to 1GB of DDR2 533MHz memory, upgradeable to 2GB using two soDIMM modules (dual-channel
support) (for Aspire 7110 & TravelMate 5110 series)
Display and Graphics
•17.1” WXGA + 200-nit Acer CrystalBriteTM color TFT LCD (for Aspire 9420/ 9410/ 7110 series) or high
brightness TFT LCD (for TravelMate 5620/ 5610/ 5110 series), 1440 x 900 pixel resolution, supporting
simultaneous multi-window viewing via Acer GridVistaTM
•NVIDIA®GeForce®Go 7300 up to 512MB TurboCacheTM (256MB of dedicated GDDR2 VRAM, 256MB of
shared system memory), supporting Microsoft®DirectX®9.0, Shader Model 3.0, OpenEXR High Dynamic
Range (HDR) technology, NVIDIA®PowerMizerTM 6.0, PCI Express®, or
•Mobile Intel®945GM/940GML Express chipset (for Aspire 9420/ 9410/ 7110 series) or 945GM Express
chipset (for TravelMate 5620/ 5610/ 5110 series) with integrated 3D graphics, featuring Intel®Graphics
Media Accelerator (GMA) 950, up to 224MB of shared system memory, supporting Microsoft®DirectX®
9.0 and PCI Express®and dual independent displays
•16.7 million colors
•MPEG-2/DVD hardware-assisted capability
•S-video/TV-out (NTSC/PAL) support (for Aspire 9420/ 9410/ 7110 series)
•Acer CinemaVisionTM technology (Acer ArcadeTM) (for Aspire 9420/ 9410/ 7110 series)
•Acer ClearVisionTM technology (Acer ArcadeTM) (for Aspire 9420/ 9410/ 7110 series)
Note: TurboCacheTM memory allocation varies depending on configuration.
Storage Subsystem
•60/80/100/120GB or higher hard disk drive (Aspire 9420/ 9410/ 7110 series)
•80/100/120GB or higher hard disk drive with Acer Disk Anti-Shock Protection, DASP (TravelMate 5620/
5610/ 5110 series)
•Optical drive options:
•DVD-Super Multi double-layer
•DVD-Dual double-layer
•DVD/CD-RW combo drive
•5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick®(MS), Memory
Stick PROTM (MS PRO), xD-Picture CardTM (xD)
Input Devices
•105-/106-key keyboard
•Touch pad with 4-way scroll button
•Four easy launch buttons
•Two LED-buttons: WLAN, Bluetooth®
Audio
•Audio system with two built-in speakers
•Intel®high definition audio support
•Sound Blaster PROTM and MS Sound compatible
•S/PDIF (Sony/Philips Digital Interface) support for digital speakers.

Chapter 1 3
•Built-in microphone
Communication
•Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer
OrbiCamTM and optional Acer Bluetooth®VoIP phone
•Acer OrbiCamTM integrated 1.3 megapixel or 310,000 pixel CMOS camera (for selected models),
featuring:
•225 degree ergonomic rotation
•Acer VisageONTM technology (for 1.3 megapixel camera models only)
•Acer PrimaLiteTM technology
•Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready
•LAN: gigabit Ethernet; Wake-on-LAN ready
•WPAN: Bluetooth®2.0 + EDR (Enhanced Data Rate)
•WLAN: Intel®PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi
CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology (Aspire 9420/ 9410 &
TravelMate 5620/ 5610 series)
•WLAN: Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM
wireless technology (Aspire 7110 & TravelMate 5110 series)
I/O Interface
•PC Card slot (one Type II)
•Four USB 2.0 ports
•External display (VGA) port
•S-video/TV-out (NTSC/PAL) port (for Aspire 9420/ 9410/ 7110 series)
•Headphones/speaker/line-out jack with S/PDIF support
•Microphone-in jack
•Line-in jack
•Ethernet (RJ-45) port
•Modem (RJ-11) port
•DC-in jack for AC adapter
Power Subsystem
•ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support
•71W 4800mAh (8-cell) or 44W 4000mAh (6-cell) Li-Ion battery pack
•Acer QuicChargeTM technology: 80% charge in 1 hour; 2-hour rapid charge system-off; 2.5-hour charge-
in-use
•3-pin 90W AC adapter
Dimensions and Weight
•With Acer OrbiCamTM
•400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches)
•3.81 kg (8.39 lbs.) with 8-cell battery pack
•3.68 kg (8.10 lbs.) with 6-cell battery pack
•Without Acer OrbiCamTM
•400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches)
•3.79 kg (8.35 lbs.) with 8-cell battery pack

4Chapter 1
•3.66 kg (8.06 lbs.) with 6-cell battery pack
Environment
•Temperature
•Operating: 5 oC to 35 oC
•Non-operating: -20 oC to 65 oC
•Humidity (non-condensing)
•Operating: 20% to 80%
•Non-operating: 20% to 80%

Chapter 1 5
Block Diagram

6Chapter 1
Outlook Tour
Front View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
#Icon Item Description
1 N/A Built-in camera 1.3 megapixel or 310,000 pixel web camera for video
communication (for selected models)
2 N/A Display screen Also called Liquid-Crystal Display (LCD), displays computer
output.
3 N/A Status indicators Light-Emitting Diodes (LEDs) that light up to show the status
of the computer’s functions and components.
4 Wireless communication
button
Enable/disables Wireless function. Indicates the status of
wireless LAN communications.
5 Bluetooth communication
button
Enable/disables Bluetooth function. Indicates the status of
Bluetooth communications.
6 N/A Microphone Internal microphone for sound recording
7 N/A Touchpad Touch-sensitive pointing device which functions like a
computer mouse
8 N/A Click buttons (left, center
and right)
The left and right buttons function like the left and right mouse
buttons; the center button serves as a 4-way scroll button.
Just for Starters...
# Icon Item Description
Just for Starters...
# Icon Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description

Chapter 1 7
Closed Front View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
9 N/A Palmrest Comfortable support area for your hands when you use the
computer.
10 N/A Keyboard For entering data into your computer.
11 N/A Power button Turns the computer on and off.
12 N/A Easy launch buttons Buttons for launching frequently used programs.
#Icon Item Description
1 N/A Speakers Left and right speakers deliver stereo audio output.
2 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo
walkman).
3 Microphone-in jack Accepts input from external microphones.
4 Headphones/speaker/
line-out jack with S/PDIF
support
Connects to audio line-out devices (e.g., speakers,
headphones).
5 Power indicator Indicates the computer’s power status.
6 Battery indicator Indicates the computer’s battery status.
7 Bluetooth communication
indicator
Indicates the status of Bluetooth communication.
8 Wireless communication
indicator
Indicates the status of wireless LAN communication.
9 N/A Latch Locks and releases the lid.
"Easy-launch buttons" on
page 27
# Icon Item Description
# Icon Item Description
"Easy-launch buttons" on
page 27
# Icon Item Description
# Icon Item Description
# Icon Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description
Note:
# Icon Item Description
# Icon Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description
"Launch keys" on page 10
# Icon Item Description
# Item Description

8Chapter 1
Left View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
Right View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
#Icon Item Description
1 Kensington lock slot Connects to a Kensington-compatible computers security lock.
2 N/A Optical disk drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-
load depending on model).
3 N/A Optical disk access
indicator
Lights up when the optical disk drive is active.
4 N/A Optical disk drive eject
button
Ejects the drive tray from the drive (location depends on
model).
5 N/A Emergency eject hole Ejects the drive tray when the computer is turned off.
#Icon Item Description
1 N/A PC Card slot eject button Ejects the PC Card from the slot.
2 PC Card slot Accepts one Type II PC Card.
3 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS PRO),
MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).
4 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
5 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.
6 DC-in jack Connects to an AC adapter.
# Icon Item Description
# Icon Item Description
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description
# Icon Item Description
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description
"Easy-launch buttons" on page 10
# Icon Item Description
# Item Description
Note:
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description

Chapter 1 9
Rear View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
#Icon Item Description
1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
2 S-video/TV-out (NTSC/
PAL) port
Connects to a television or display device with S-video input.
2 External display (VGA) port Connects to an external display device (e.g., external monitor,
LCD projector).
3 Modem (RJ-11) port Connects to a phone line.
4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based networks.
5 N/A Battery Powers the computer.
# Icon Item Description
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description
Note:
# Icon Item Description
# Icon Item Description

10 Chapter 1
Base View
Upper: Aspire 9420/ 9410/ 7110 Series
Lower: TravelMate 5620/ 5610 /5110 Series
#Icon Item Description
1 N/A Battery release latch Releases the battery for removal.
2 N/A Cooling fan Helps keep the computer cool.
Note: Do not cover or obstruct the opening of the fan.
3 N/A Mini PCI card bay Houses the computer’s Mini PCI card.
4 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.
5 N/A Memory compartment Houses the computer’s main memory.
6 N/A PCI Express Mini Card bay Houses the computer’s PCI Express Mini card.
7 N/A Hard disk bay Houses the computer’s hard disk (secured with screws).
8 N/A Battery lock Locks the battery in position.
9 N/A Battery bay Houses the computer’s battery pack.
8 N/A Acer DASP (Disk Anti-
Shock Protection)
Protects the hard disk drive from shocks and bumps.
(TravelMate 5620/ 5610/ 5110 series)
9 N/A Battery lock Locks the battery in position.
10 N/A Battery bay Houses the computer’s battery pack.
# Item Description
Note
# Item Description
Note