Acer CN715-72G User manual

2 -
© 2020. All Rights Reserved.
ConceptD 7 / ConceptD 7 Pro
Covers: CN715-72G / CN715-72P
This revision: September 2020
Register your ConceptD product
If your new device runs on Windows OS, you may have had your
product registered automatically while you start up your device with
Windows OS.
Log in at www.acer.com/myproducts with the email address you
registered for Windows OS to review your product record. (Reset your
password if you do not know it.)
If the record is not found, please follow the steps below to register.
1. Ensure you are connected to the Internet.
2. Go to www.acer.com/register-product.
3. Sign in or sign up for an Acer ID.
4. Enter S/N or SNID of your device to register it.
Important
This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Some features described in this manual may not
be supported depending on the Operating System version. Images
provided herein are for reference only and may contain information or
features that do not apply to your computer. Acer Group shall not be
liable for technical or editorial errors or omissions contained in this
manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.

Table of contents - 3
TABLE OF CONTENTS
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 6
Turning your computer off........................... 6
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Guidelines for safe battery usage ............... 8
Internal battery....................................... 11
Your ConceptD notebook tour 12
Screen view ........................................... 12
Keyboard view ....................................... 13
Left view ................................................ 14
USB 3.2 Gen 2 information ....................... 14
Right view ............................................. 15
USB Type-C information ........................... 15
Rear view............................................... 16
Base view .............................................. 16
Using the keyboard 17
Lock keys............................................... 17
Hotkeys.................................................. 17
Windows keys........................................ 18
Using the Precision Touchpad 19
Touchpad gestures................................ 19
Changing touchpad settings .................. 21
Recovery 23
Creating a file history backup ................ 23
Backing up your wireless and LAN
drivers.................................................... 25
Creating a factory default backup.......... 26
Restoring your computer ....................... 30
Reset this PC and keep my files ............... 30
Reset this PC and remove everything ...... 32
Using a Bluetooth connection 36
Enabling and disabling Bluetooth .......... 36
Enable Bluetooth and add a device .......... 36
Connecting to the Internet 38
Connecting to a wireless network.......... 38
Connecting to a wireless LAN................... 38
Connecting with a cable ........................ 41
Built-in network feature ............................. 41
ConceptD Palette 42
The ConceptD Palette main screen....... 42
Color profile setting ................................... 42
TrueHarmony setting ................................ 44
Monitoring.............................................. 44
Split Screen ........................................... 45
App Center ............................................ 45
Advanced Settings................................. 46
Enable PrtScn Key to launch Screen Snip
tool ............................................................ 46
Manage the copied items in Clipboard...... 47
Color Picker .............................................. 48
On-screen Keyboard Shortcuts................. 49
Set color profile on ConceptD monitor... 50
Sync up the color profile ........................... 50
Change the color profile............................ 50
Bluelight Shield 52
Securing your computer 54
Using a computer security lock.............. 54
Using passwords ................................... 54
Entering passwords .................................. 55
BIOS utility 56
Boot sequence....................................... 56
Setting passwords ................................. 56
Power management 57
Saving power ......................................... 57
Battery pack 59
Battery characteristics ........................... 59
Charging the battery ................................. 59
Optimizing battery life ............................... 60
Checking the battery level......................... 61
Battery-low warning .................................. 61
Traveling with your computer 62
Disconnecting from the desktop ............ 62
Moving around ....................................... 62
Preparing the computer ............................ 62
What to bring to meetings ......................... 63
Taking the computer home .................... 63
Preparing the computer ............................ 63
What to take with you................................ 64
Special considerations .............................. 64
Setting up a home office ........................... 64
Traveling with the computer................... 65
Preparing the computer ............................ 65
What to take with you................................ 65
Special considerations .............................. 65
Traveling internationally......................... 65
Preparing the computer ............................ 66
What to bring with you .............................. 66
Special considerations .............................. 66
Universal Serial Bus (USB) 68
Thunderbolt 3 port 69
Displays ................................................. 69
Video and audio connectors 70
Connecting a monitor............................. 70
Headphones and microphone................ 70

4 - Table of contents
HDMI 71
Frequently asked questions 73
Requesting service ................................ 75
Tips and hints for using Windows 10..... 76
How do I get to Start? ............................... 76
How do I turn off my computer?................ 76
How do I unlock my computer?................. 76
How do I set the alarm? ............................ 78
Where are my apps?................................. 79
What is a Microsoft ID (account)?............. 79
How do I check for Windows updates?..... 80
Where can I get more information?........... 80
Troubleshooting ..................................... 81
Troubleshooting tips.................................. 81
Error messages......................................... 81
Internet and online security 83
First steps on the net ............................. 83
Protecting your computer.......................... 83
Choose an Internet Service Provider ........ 83
Network connections................................. 85
Surf the Net!.............................................. 86
Internet security software.......................... 87

Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using ConceptD’s bundled software

6 - First things first
FIRST THINGS FIRST
We would like to thank you for making this ConceptD notebook your
choice for meeting your mobile computing needs.
Your guides
To help you use your ConceptD notebook, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer and introduces the basic features and functions of your new
computer.
For more on how your computer can help you to be more productive,
please refer to the User’s Manual. This guide contains detailed
information on such subjects as system utilities, data recovery,
expansion options and troubleshooting.
Once you have connected to the internet, you can download updates
for your computer from:
http://go.acer.com/?id=17883
1. The link will open the ConceptD Support webpage.
2. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or
product model.
3. From this page you can also download and install the ConceptD
identification utility that will automatically detect your computer’s
serial number and SNID and allow you to copy it to the clipboard.
4. Once you have found your product model, any updates, or
documents will be listed.
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key or
select the Windows Start button, select Power > Shut down.

First things first - 7
• Right-click the Windows Start button > Shut down or sign out >
Shut down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it to Sleep by doing any
of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select
Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out >
Sleep.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acer-
approved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Note
If you cannot power off the computer normally, press and hold the power
button for up to ten seconds to shut down the computer. If you turn off the
computer and want to turn it on again, wait at least two seconds before
powering up.

8 - First things first
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work
normally, please contact your nearest authorized ConceptD service
center.
Guidelines for safe battery usage
Precautions when charging batteries
The useful lifespan of a battery is adversely affected by the following
behavior:
• Constantly charging the battery/device when already at full capacity.
Warning
When using a charging cart or a small space to simultaneously charge
or operate multiple devices , the area must be well- ventilated and the
temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery
charging must be stopped when 100% capacity is reached.
Continuous charging can cause deformation or damage to the battery/
device.

First things first - 9
• Charging the battery/device at temperatures above 35 °C (95 °F) or
below 0 °C (32 °F).
To prevent damage, follow these precautions:
• Stop charging the battery once it reaches 100% capacity; regularly
or frequently charging a fully charged battery for an extended period
of time may cause battery deformation or damage. We recommend
that you recharge the device when the battery level drops below
70% capacity.
• Do not charge battery in temperatures above 35 °C (95 °F) or below
0 °C (32 °F). Charging in abnormally high or abnormally low
temperatures can cause battery deformation or damage.
• The charging port must be clean and free from debris and should
only be used with Acer charging equipment. Use of a non-Acer
battery or charging equipment can cause damage to the product
and will void the warranty.
• If you plan to store the device for a long period of time, turn-off the
device, remove AC power and store the product at room
temperature (0 °C - 35 °C) in a dry (humidity: 45% - 80%), well-
ventilated area. Avoid direct sunlight, high temperatures and high
humidity. Do not leave your device’s battery completely discharged
for a long period of time; this may cause battery deformation or
damage. We recommend that the battery is checked and charged to
approximately 50% capacity every 6 months.
• ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED
AREA.
Precautions when replacing the battery
Improper replacement or mishandling could damage the battery,
cause overheating, result in injury, and risk fire or explosion.
Warning
Batteries may explode if not handled properly.
Do not disassemble or dispose of batteries in fire.
Do not short external contacts, crush, puncture or otherwise tamper
with batteries. Keep batteries away from children.
Follow local regulations when disposing of used batteries.

10 - First things first
• Device with built-in battery: A built-in battery must be replaced by an
authorized service center. Do not attempt to replace or remove the
battery by yourself.
• Device with removable battery: The battery should only be replaced
with parts approved by Acer. Do not replace the battery with any
parts other than approved ones.
This notebook uses a Lithium-based battery. Do not use it in a humid,
wet or corrosive environment. Do not put, store or leave your product
in or near a heat source, in a high temperature location, in strong
direct sunlight, in a microwave oven or in a pressurized container, and
do not expose it to temperatures over 50 °C (122 °F).
Failure to follow these guidelines may cause the battery to leak acid,
become hot, explode or ignite and cause injury and/or damage. Do
not pierce, open or disassemble the battery. If the battery leaks and
you come into contact with the leaked fluids, rinse thoroughly with
water and seek medical attention immediately. For safety reasons,
and to prolong the lifetime of the battery, charging will must not occur
at temperatures below 0 °C (32 °F) or above 35 °C (95 °F).
The full performance of a new battery is achieved only after two or
three complete charge and discharge cycles. The battery can be
charged and discharged hundreds of times, but it will eventually wear
out. When the operation time becomes noticeably shorter than
normal, check an authorized reseller to purchase a new battery.
Use the battery only for its intended purpose. Never use any charger
or battery that is damaged. Do not short-circuit the battery. Accidental
short-circuiting can occur when a metallic object such as a coin, clip or
pen causes direct connection of the positive (+) and negative (-)
terminals of the battery. (These look like metal strips on the battery.)
This might happen, for example, when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the
battery or the connecting object.
The capacity and lifetime of the battery will be reduced if the battery is
left in hot or cold places, such as in a closed car in summer or winter.
Always try to keep the battery between 15° C and 25° C (59° F and
77° F). A device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is
especially limited in temperatures well below freezing.

First things first - 11
Do not dispose of batteries in a fire as they may explode. Batteries
may also explode if damaged. Dispose of batteries according to local
regulations. Please recycle when possible. Do not dispose as
household waste.
Wireless devices may be susceptible to interference from the battery,
which could affect performance.
Internal battery
• Do not attempt to replace a built-in rechargeable battery, battery
replacement must be done by an Acer- authorized repair facility.
Recharge the battery by following the instruction included in the
product documentation.
Note
Please refer to www.acer.com for battery shipping documents.

12 - Your ConceptD notebook tour
YOUR CONCEPTD NOTEBOOK TOUR
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new ConceptD computer.
Screen view
#Icon Item Description
1 Microphones Internal stereo digital microphones
for sound recording.
2 Webcam
Web camera for video
communication.
A light next to the webcam indicates
that the webcam is active.
3 Screen Displays computer output.
2
3
1

Your ConceptD notebook tour - 13
Keyboard view
#Icon Item Description
1 Ventilation
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2 Backlit keyboard
For entering data into your computer.
See "Using the keyboard" on page
17.
3 Touchpad Touch-sensitive pointing device.
4 Power button Turns the computer on and off.
2
1
3
4

14 - Your ConceptD notebook tour
Left view
USB 3.2 Gen 2 information
• USB 3.2 Gen 2 compatible ports are blue.
• Compatible with USB 3.2 Gen 2 and earlier devices.
• For optimal performance, use USB 3.2 Gen 2-certified devices.
• Defined by the USB 3.2 Gen 2 specification (SuperSpeed USB).
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2 DC-in jack Connects to an AC adapter.
3Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/
1000Mbps/2.5Gbps-based network.
4
USB port with
power-off
charging
Connects to USB devices.
5 HDMI port Supports high-definition digital video
connections.
6Mic-in jack
Connects to an external microphone
for recording audio.
7Headset/
speaker jack
Connects to audio devices (e.g.,
speakers, headphones)
2134567

Your ConceptD notebook tour - 15
Right view
USB Type-C information
• USB 3.2 Gen 2 with transfer speeds up to 10 Gbps.
• Supports DisplayPort™ audio/video output.
• Compatible with Thunderbolt™ 3.
• Delivers up to 3 A at 5 V DC for USB charging.
#Icon Item Description
1
Battery indicator
Indicates the computer’s battery
status.
Blinking Amber when the battery is
charging or reaches the low battery
level.
Amber when fully charged (with the
AC adapter plugged in).
Power indicator Indicates the computer’s power
status.
2
USB Type-C /
Thunderbolt 3
port
Connects to USB devices with a USB
Type-C connector.
Supports Thunderbolt™ 3 and
displays.
3 Mini DisplayPort Connects to an external display
device.
4 USB port Connects to USB devices.
5Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
6Kensington lock
slot
Connects to a Kensington-compatible
security lock.
12 5463

16 - Your ConceptD notebook tour
Rear view
Base view
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2Battery reset
pinhole
Simulates removing and reinstalling
the battery.
Insert a paperclip into the hole and
press for four seconds.
3 Speakers Deliver stereo audio output.
1
1
3
2

Using the keyboard - 17
USING THE KEYBOARD
The keyboard has full-sized keys, a numeric keypad, separate cursor,
lock, Windows keys and hotkeys.
Lock keys
The keyboard has lock keys which you can use to turn keyboard
functions on and off.
Hotkeys
To activate hotkeys, press and hold the Fn key before pressing the
other key in the hotkey combination.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters
typed are in uppercase.
Num Lock
When Num Lock is on, the keypad is in numeric
mode. The keys function as a calculator (complete
with the arithmetic operators +, -, *, and /). Use this
mode when you need to do a lot of numeric data
entry.
Scroll Lock
When Scroll Lock is on, the screen moves one line
up or down when you press the up or down arrow
keys respectively. Scroll Lock does not work with
some applications.
Hotkey Icon Description
Fn + F1 Puts the computer in Sleep mode.
Fn + F2 Turns on / off the computer's network devices.
Fn + F3 Decreases the screen brightness.
Fn + F4 Increases the screen brightness.
Fn + F5
Switches display output between the display
screen, external monitor (if connected) and both.

18 - Using the keyboard
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Fn + F6 Turns the display screen backlight off to save
power. Press any key to return.
Fn + F7 Turns the built-in touchpad on and off.
Fn + F8 Turns the speakers on and off.
Fn + F9 Decreases the intensity of the keyboard
backlight.
Fn + F10 Increases the intensity of the keyboard
backlight.
Fn + F11 NumLk Turns Numeric Lock on or off.
Fn + F12 Scr Lk Turns Scroll Lock on or off.
Fn + Home Stop playing the selected media file.
Fn + Pg Up Play or pause a selected media file.
Fn + Pg Dn Return to the previous media file.
Fn + End Jump to the next media file.
Fn + Increases the sound volume.
Fn + Decreases the sound volume.
Hotkey Icon Description
Key Description
Windows key Pressed alone it returns to the Start screen
or to return to the last open app.
Application key This key has the same effect as clicking
the right mouse button.

Using the Precision Touchpad - 19
USING THE PRECISION TOUCHPAD
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement. The Precision Touchpad (PTP) is designed to provide a
more uniform, smooth, and accurate touchpad experience. Many
applications support precision touchpad gestures that use one or
more fingers, however, some gestures may not be supported by the
specific application or program you are using.
Touchpad gestures
Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with
your finger, to perform a 'click', which will select or start an
item. Quickly repeat the tap to perform a double tap or
'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to perform a
'right click'. In the Start screen, this will toggle the app
commands. In most apps this will open a context menu
related to the selected item.
Two-finger slide
Swiftly scroll through web pages, documents and playlists
by placing two fingers on the touchpad and moving both in
any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a
simple finger-and-thumb gesture.

20 - Using the Precision Touchpad
The precision touchpad includes added technology features that help
recognize and prevent unintentional gestures such as accidental taps,
gestures, and pointer movement.
Three-finger press
Lightly tap the touchpad with three fingers to open the
Search Windows.
Three-finger swipe
Swipe across the touchpad with three fingers.
• Swipe up to open Task View. Move the cursor over a
window and tap the touchpad to select that window, or
swipe downwards to exit Task View.
• Swipe down to minimize all open windows and show
Desktop; swipe upwards to restore the minimized
windows.
• Swipe left or right to switch between open windows.
Four-finger press
Lightly tap the touchpad with four fingers to open the
Action Center.
Four-finger swipe
Swipe across the touchpad with four fingers.
• Swipe up to open Task View. Move the cursor over a
window and tap the touchpad to select that window, or
swipe downwards to exit Task View.
• Swipe down to minimize all open windows and show
Desktop; swipe upwards to restore the minimized
windows.
Note
The touchpad is sensitive to finger movement; the lighter the touch, the better
the response. Please keep the touchpad and your fingers dry and clean.