Acer TravelMate 200 User manual

TravelMate 200
Service Guide
PART NO.: 49.50F02.001
DOC. NO.: SG351 PRINTED IN TAIWAN
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw

II
Revision History
Please refer to the table below for the updates made on TravelMate 200 service guide.
Date Chapter Updates
10/25/2000 Appendix B Revise Test Compatible Components

III
Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

IV
Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.

V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 2 System Utilities 31
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 3 Machine Disassembly and Replacement 45
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembling the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Disassembling the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Chapter 4 Troubleshooting 71
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Index of Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .84
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .85
Chapter 5 Jumper and Connector Locations 87
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Chapter 6 FRU (Field Replaceable Unit) List 91
Appendix A Model Definition and Configuration 113
Appendix B Test Compatible Components 115
Microsoft Windows 98/ JP SE Environment Test . . . . . . . . . . . . . . . . . . . . . . .116
Microsoft Windows 2000/ JP Environment Test . . . . . . . . . . . . . . . . . . . . . . . .117
Appendix C Online Support Information 119
Index 121

VII
Table of Contents

Chapter 1 1
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!Intel®Mobile®III Celeron CPU families 550/600+ MHz processor.
!64-bit memory bus
!Power saving features via SMI/ACPI control.
!0 MB on board expandable to 512MB
!Support 128KB pipeline burst L2 cache inside CPU.
!12.1” SVGA TFT/STN, 14.1” TFT XGA LCD support
!1.44 MB internal FDD
!24X CD-ROM Drive
!USB, ZV port and cardbus support
!Onboard DC-DC CPU core and Battery Charger.
!Embedded enhanced IDE interface to support HDD and CD-ROM, which can be enabled by
software.
!Built-in 16bit 3D Audio subsystem which is compatible with Sound Blaster and Sound Blaster Pro.
!Two speakers, both internal/external microphone, line-in jack and line-out jack.
!Adjustable contrast and backlight control using software hotkey function.
!NiMH main battery pack
Multimedia
!16-bit high-fidelity stereo audio with 3D sound and wavetable synthesizer
!Built-in dual speakers with microphone
!High- speed CD-ROM and DVD-ROM drive(AcerMedia Bay)
!USB video capture kit option
Connectivity
!PS/2 interface, which also can be configured as keyboard/keypad interface.
!84/85/88 key keyboard, which is IBM PC/AT keyboard compatible.
!Universal Serial Bus Port
!CD-ROM/DVD Swappable Module
!RJ-11 for Modem module.
!Upgradeable memory and hard disk
!Bi-directional ECP/EPP parallel port.
!16550 UART compatible serial port
System Specifications
Chapter 1

2
Human-centric Design and Ergonomics
!All-in-one design (CD-ROM, floppy disk drive, hard disk drive)
!Sleek, smooth and stylish design
!Full sized keyboard
!Ergonomically centred touchpad pointing device
Expansion
!CardBus type III slot or two CardBus type II slots with ZV (zoomed video)port supported.
!Upgrageable memory and hard disk
Display
!LCD display with CCFT backlight, which can be turned off by software. CCFT backlight has AUTO-
DIM function to extend battery life.
!12.1” HPA or TFT color LCD with 32-bit true color at 800X600 SVGA resolution
!12.1”or 14.1” TFTcolor LCD with32-bittruecolorat 800x600 SVGA or 1024x768 XGA
resolution
!ATI Mobility-M VGA with 4MB VRAM
!3D capabilities
!Supports other output display devices such as LCD projection panels for large audience
presentations
!“Automatic LCD dim” feature that automatically decides the best settings for your display and
conserves power.
!Simultaneous LCD and CRT display support
Video performance
2X AGP video graphic accelerator with 4MB of video memory to boost video performance.
Simultaneous display
The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you
can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA
display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the
presentation from your computer and at the same time face your audience. You can also connect other output
display devices such as LCD projection panels for large-audience presentations.
Dual Display
The computer’s unique graphics chip takes advantage of Windows 98’s multi-display capability, allowing you
to extend your desktop to an external display device, such as an external monitor projector. With this feature
enabled, you can move program windows to/from the computer LCD and the external monitor.
Power management
The powermanagement system incorporates an "automatic LCD dim" feature that automatically dims the LCD
when the computer is powered by a battery pack to conserve battery power. See “Power Management” on
page 26 for more information on power management features.
Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable
viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to
conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE: If an external monitor is connected, the computer turns off the display (but does not enter standby
mode) when you close the display cover.

3
To close the display cover, fold it down gently until the display cover latch clicks into place.
WARNING: To avoid damaging the display,do not slam itwhen you close it.Also, do not place any
object on top of the computer when the display is closed.

4
System Block Diagram
Mobile PIII
Celeron
N/B
S/B
DIMM*2 VGA
ATI Mobility-M
CRT
LCD
LAN
MODEM
Daughter Card
AC '97 Codec
CS4299
FIR Floppy Printer Serial
LINE
IN
MIC
VR
OP AMP
TPA0202
INT.
SPKR
INT.
SPKR
DEBUG BIOS ROM
AT29C040A-
12
KBC
M38867 Finger Print RTC
BQ3285LF
CMOS
BAT
Primary EIDE
HDD
Secondary
EIDE
CDROM
USB*2
CARDBUS
OZ6933
POWER SW
MIC2563
CARDBUS
OZ6933
TOUCH PAD INT. KB PS/2 CONN
PCI BUS
ISA BUS
HOST BUS
AGP BUSMEM BUS
AC Link
CLK GEN.
CY2285-2
SDRAM CLK
BUFFER
ICS-9112-17
Geyserville
Reserve

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6
Bottom View
1 North Bridge (ALi M1621) 6 Modem Connector
2 Power Push Switch 7 Battery Connector
3 Audio Connector 8 South Bridge (ALi M1535)
4 DIMM 1 Socket 9 Modem Card Cable Connector
5 DIMM 2 Socket

7
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Front Panel
#Item Description
1 Display screen Also called LCD (Liquid Crystal Display), displays computer
output.
2 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
3 Floppy activity indicator LED(light-emitting diodes) that turn on and off when the
floppy is active.
4 Floppy drive Internal diskette drive, accepts 3.5-inch floppy diskettes
5 Floppy disk eject button Push this button to eject the foppy disk
6 Click button (left, center and right) The left and right buttons function like the left and right
mouse buttons, the center button serves as a scroll up/
down button.
7 Palmrest Comfortable supportarea for your hands when you use the
computer.
8 Keyboard Inputs data into your computer.
9 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show
the status of the computer and its functions and
components.

8
Left Panel
#Icon Item/ Port Connects to...
1 Security keylock Kensington-compatible key-based computer
security lock.
2 PCMCIA (PC card) Port Two Type I/II or one Type III 16-bit PC card or 32-
bit CardBus PC Card.
3 Eject button Eject PC cards from the card slots.
4 Power switch Turns on the computer power.
5 Line-in jack Accepts audio line-in devices (e.g., audio CD
player, stereo walkman).
6 Speaker/ headphone-out jack Connects to audio line-out devices (e.g.,
speakers, headphones)
7 Microphone-in jack Accepts a mono/stereo condenser microphone.
8 Volume control Controls the volume of the speakers.
9 Video capture kit slot Accepts the video capture kit option on the left
side of the computer.

9
Right Panel
Rear Panel
#Icon Item/ Port Connects to...
1 Video capture kit slot Accepts the video capture kit option on the
right side of the computer.
2 Battery bay Houses the computer’s battery pack.
3 AcerMedia drive Houses removable media drive modules.
4 LED indicator Lights up when the AcerMedia drive is active.
5 Eject button Ejects the compact disc from the drive.
6 Emergency eject slot Ejects the compact discs when the computer
is turned off.
7 Power Jack Connects to an AC adapter
#Icon Port Connects to...
1 PS/2 port Connects to any PS/2-compatible devices
(e.g., PS/2 keyboard/mouse/keypad)
2 Serial port Serial device (e.g., serial mouse)

10
Bottom Panel
3 Parallel port Parallel devices (e.g., parallel printer)
4 USB port (two) Connects to any Universal Serial Bus
devices(e.g., USB mouse, USB camera).
5 External display port Connects to a display device (e.g., external
monitor, LCD projector) and displays up to
64K colors at 1280x1024
6 Modem jack Connects to the phone line
#Item Description
1 Memory compartment Houses the computer’s main memory.
2 Hard disk anti-shock protection Protects your hard disk against shocks.
3 Personal identification slot Insert a business card or similar-sized
identification card to personalize your computer.
4 AcerMedia bay release latch Unlatches the AcerMedia drive for removal or
swapping.
5 AcerMedia bay Houses an AcerMedia drive module.
6 Battery bay Houses the computer’s battery pack.
7 Battery release latch Unlatches the battery to remove the battery pack.
8 Hard disk bay Houses the computer’s hard disk (secured by a
screw).
#Icon Port Connects to...

11
Indicators
The computer has six easy-to-read status icons on the right of the display screen.
The Power and Standby status icons are visible even when you close the display cover so you can see the
status of the computer while the cover is closed.
#Icon Function Description
1 Power Lights when the computer is on.
2 Sleep Lights when the computer enters Sleep
mode.
3 Media Activity Lights when the floppy drive, hard disk or
CD-ROM drive is active.
4 Battery Charge Lights when the battery is being charged.
5 Caps Lock Lights when Caps Lock is activated.
6NumLock
(Fn-F11) Lights when Numeric Lock is activated.

12
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators ), -, *, and /). Use
this mode when you needto do a lot ofnumeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock (Fn-F12) When Scroll Lock is on, the screen moves one line up or down when you press the
up or down arrow keys respectively. Scroll Lock does not work with some
applications.

13
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Desired access Num lock on Num lock off
Number keys on embedded
keypad Type numbers in a normal manner.
Cursor-control keys on embedded
keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys.
Main keyboard keys Hold Fn while typing letters on embedded
keypad. Type the letters in a normal manner.
Keys Description
Windows logo key
!!!!!"
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
"+ Tab (Activates next taskbar button)
"+ E (Explores My Computer)
"+ F (Finds Document)
"+ M (Minimizes All)
Shift + "+ M (Undoes Minimize All)
"+ R (Displays the Run... dialog box)
Application key Opens a context menu (same as a right-click).