Acer TravelMate B3 User manual

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TravelMate B3 / TM311R-31 / TM311RN-31 / TMB311-31 / TMB311R-31 /
TMB311RN-31 / TravelMate B311-31 / TravelMate B311R-31 /
TravelMate B311RN-31
Lifecycle Extension Guide

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Self-Repair...............................................................3
Disassembly Procedures ..............................................5
Safety Guidelines........................................................................ 5
Recommended Equipment ............................................................ 5
WEEE Annex VII Component .......................................................... 5
Pre-disassembly Instructions ..........................................................................6
Removing the Lower case .............................................................................7
Removing the Battery .................................................................................9
Removing the SSD .................................................................................... 11
Removing the WLAN module ....................................................................... 12
Removing the USB board ............................................................................ 14
Removing the RJ45 board ........................................................................... 15
Removing the MB ..................................................................................... 16
Removing theTouchpad module ................................................................... 19
Removing the LCD panel ............................................................................ 21
Troubleshooting...................................................... 26
FRU (Field Replaceable Unit) List................................. 27
Exploded Diagrams .................................................. 28
To update your software ........................................... 31
To remove your personal data .................................... 31

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Self-Repair
This chapter highlights the limited self-repair capabilities of the product.
Prior performing self-repair, familiarize yourself with the Safety Guidelines and
Recommended Equipment sections first as described in the chapter "Disassembly
Procedures".
Depending on model, the following key components are eligible for self-repair (if
applicable);
Battery pack
HDD / SSD module
DIMM module(s)
WLAN module
LTE module
If a particular key component is listed and thus would be eligible for self-repair, but is not
described in the 'Disassembly procedures' section, then this component is either not
present on the respective model, or it is present but embedded on the motherboard and
therefore not eligible for self-repair.
NOTE:
Do not attempt to replace other components than those listed above.
NOTE:
For replacement parts, always use only Acer certified components in order to
safeguard quality, optimum system performance, stability and reliability of the product.
NOTE:
Any damage to the product that occur during self-repair, or which has occurred as a
result of a careless or unsuccessful self-repair attempt, is not covered by the standard
product warranty.
Disassembly Procedures
Please refer to the chapter "Disassembly Procedures" for step by step disassembly
instructions.
System BIOS & Driver Updates
Visit http://www.acer.com/support to discover the available system BIOS and Drivers
for this product. After selecting the desired country/language, either enter the model
name or product serial number, or select the product from the list of suggested models
in order to get access to product-specific software and documentation.

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To update system BIOS:
Download the desired system BIOS version from the website
Unzip the downloaded file to your computer
Double-click the extracted file in order to initiate the update process
The update process itself is fully automated and its progress is visualized by
means of a progress indicator
A visual notification is shown when the update is complete
NOTE:
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update
process could harm the product.
NOTE:
System BIOS upgrades or downgrades, if not performed by an Acer Service Center or
authorized Service Partner, are at own risk.
To update Drivers:
Run Windows Update in order to get the latest drivers from Acer:
select the Start button
go to Settings > Update & Security > Windows Update
Available Drivers will automatically be listed on screen., Press Download to
start the download of the respective driver
Installation of the driver will start automatically once the download is completed
Software Recovery
This product has embedded software recovery tools which can be used to either
perform a partial or full software recovery, but also to create a Factory Default
recovery media.
For more information about the software recovery options, how to perform a software
recovery or creating a Factory Default recovery media, please refer to the chapter
“Recovery” which is available in the User Manual of the product.
NOTE:
In the event of not being able to create a Factory Default recovery media, it is possible
to obtain a copy of the recovery media through Acer Customer Service
(http://www.acer.com/support)
This is not a free of charge service.

Disassembly Procedures
Safety Guidelines
This chapter contains step by step procedures on how to remove and de-install components from
the computer. Use the following safety guidelines to ensure your personal safety. Each procedure
included in this chapter assumes that you are preparing your computer for recycling and disposal.
By performing any of these procedures you acknowledge that any remaining warranty applicable
to your computer will be voided. Before you start any of the procedures in this chapter, make sure
to read the following safety guidelines and the respective instructions within the chapter.
CAUTION!
Turn off your computer and disconnect all power sources before opening the computer cover
or panels.
To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by
periodically touching an unpainted metal surface at the same time as touching a connector
on the back of the computer.
Take off any metal objects on your arms or fingers such as bracelets, rings or watches and
make sure your hands are completely dry. Even if your unit is unplugged, there may still be
some remaining electric charge.
If a component does not come out easily, do not forcefully remove it. Instead, check that you
are removing it correctly and that no wires or other parts are in the way.
When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable.
 Recommended Equipment
The following equipment are recommended to do the following maintenance procedures:
 Wrist grounding strap and conductive mat
 Flat screwdriver
 Philips screwdriver
 Polydrive screwdriver
 Plastic tweezers
 Flat plastic pry
 WEEE Annex VII Component
These components are classified as requiring selective treatment.

Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
Figure 3-1. Front View

Removing the Lower case
1. Place the laptop on flat while lower case should be upwards. Use screwdriver to remove 10
screw of lower case. The spec of NO 1 to NO 2 is SCREW_M2.5*6.7 mm_0.8 mm_4
mm_BLACK, the spec of NO 3 to NO 13 is SCREW_M2*5 mm_0.8 mm_4 mm_BLACK.
Figure 3-3. Lower case
Table 3-2. Lower case Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove
Lower case
SCREW_M2.5*6.7 mm_0.8
mm_4 mm_BLACK
2
2.0+/-0.1kgf.cm
SCREW_M2*5 mm_0.8
mm_4 mm_BLACK
11
2.5+/-0.1kgf.cm

2. Open the buckle with a pick as showed figure3-4, then remove the lower case from the bottom
side as shown in picture.
Figure 3-4. Lower case
Figure 3-5. Lower case

Removing the Battery
1. Remove 2 screws from upper case.
Figure 3-6. Battery
Table 3-3. Battery Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove battery
SCREW_M2*4 mm_0.6
mm_5 mm_silver
2
1.8+/-0.1 kgf.cm
2. Remove the acetate cloth from the battery.
Figure 3-7. Battery

3. Disconnect the battery cable from the MB as shown in picture.
Figure 3-8. Battery
4. Remove the battery from the MB as shown in picture.
Figure 3-9. Battery
Battery : WEEE Annex VII component

Removing the SSD
1. Remove 1 screw from SSD.
Figure 3-10. SSD
Table 3-4. SSD Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove SSD
SCREW_M2*3mm_0.65
mm_5mm_BLACK_BLA
CK
1
1.5+/-0.1 kgf.cm
2. Remove SSD from MB.
Figure 3-11. SSD
SSD : WEEE Annex VII component

Removing the WLAN module
1. Remove the acetate cloth on the WLAN cable.
Figure 3-12. WLAN module
2. Disconnect the WLAN cable connectors on the WLAN module. Please notice the color and
position.
Figure 3-12. WLAN module

3. Remove 1 screw on the WLAN module.
Figure 3-13. WLAN module
Table 3-5. WLAN Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove WLAN
SCREW_M2*3 mm_0.65
mm_5 mm_BLACK
1
1.5+/-0.1 kgf.cm
4. Remove the WLAN module from the MB.
Figure 3-14. WLAN module
WLAN : WEEE Annex VII component

Removing the USB board
1. Remove 2 screws on the IO board.
Figure 3-19. USB board
Table 3-7. USB board screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove
USB board
SCREW_M2*3 mm_0.65
mm_5 mm_BLACK
1
1.5+/-0.1
kgf.cm
2. Remove the IO FFC from the USB board.
Figure 3-20. USB board
UB : WEEE Annex VII component

Removing the RJ45 board
1. Remove 2 screws on the RJ45 board.
Figure 3-21. RJ45 board
Table 3-8. RJ45 board screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove
RJ45 board
SCREW_M2*3mm_0.6
5 mm_5 mm_BLACK
2
1.5+/-0.1
kgf.cm
2. Remove the FFC from the RJ45 board.
Figure 3-22. RJ45 board
1
2
RJ45 Board : WEEE Annex VII component

Removing the MB
1. Remove the acetate cloth from the KB FFC connector.
Figure 3-29. MB
2. Disconnect the FP FFC, KB FFC, LCD cable,LVDS cable(Glass version) from the MB .( All of
them are ZIF connectors)
Figure 3-30. MB

3. Turn over the battery from the uppercase.
Figure 3-31. MB
4. Remove 6 screws on the MB.
Figure 3-32. MB
Table 3-10. MB Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove MB
SCREW_M2*3mm_0.65
mm_5 mm_BLACK
7
1.5+/-0.1
kgf.cm
1
2
3
5
4
6
7
RTC : WEEE Annex VII component

5. Lift the MB from the left side of the upper case.
Figure 3-33. MB
MB : WEEE Annex VII component

Removing the Touchpad
module
1. Disconnect the TP FFC connector on the touch pad, then remove it from the touch pad.
Figure 3-34. Touch pad module
2. Remove the conductive cloth from the touchpad and upper case
Figure 3-35. Touch pad module

3. Remove 4 screws on the TP bracket. Then remove the TP bracket from the upper case.
Figure 3-36. Touch pad module
Table 3-11. Touchpad Screw
Step
Screw
Quantity
Screw Type
Torque/kgfcm
Remove
Touch pad
SCREW_M2*3mm_0.
65 mm_5 mm_BLACK
1
1.8+/-0.1
kgf.cm
SCREW_M2.0*L3.0_T
0.65_D6.5*3.65mm_0.
65 mm_6.5 mm_silver
3
1.8+/-0.1
kgf.cm
4. Lift the bottom up and remove the touch pad module from the upper case.
Figure 3-37. Touch pad module
1
2
3
4
Touchpad module: WEEE Annex VII component