Acer K222HQL User manual

L_CH MONITOR
IK222HOL
Quick Guide

Acer LCD Monitor Quick Start Guide (QSG)
Important safety instructions
Please read the following instructions carefully.
4. To clean the LCD monitor screen: Be sure that your monitor is electrically rated to operate with the AC power available in your
location,
* Turn off the LCD monitor and unplug the power cord.
* Spray a non-solvent cleaning solution onto a rag and clean the screen gently.
© NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.
© PLEASE DO NOT USE ANY AMMONIA OR ALCOHOL-BASED CLEANERS ON THE LCD DISPLAY SCREEN OR CASE.
* Acer will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Do not place the LCD monitor near a window. Exposing the monitor to rain, moisture or sunlight can severely damage it.
Do not apply pressure to the LCD screen. Excessive pressure may cause permanent damage to the display.
Do not remove the cover or attempt to service this unit yourself. An authorized technician should perform servicing of any
nature.
Store the LCD monitor in a room with a temperature of -20° to 60° C (-4° to 140° F). Storing the LCD monitor outside this range
may result in permanent damage.
6. Immediately unplug your monitor and call an authorized technician if any of the following circumstances occur:
* Monitor-to-PC signal cable is frayed or damaged.
* Liquid spills onto the LCD monitor or the monitor is exposed to rain.
* The LCD monitor or case is damaged.
Attaching the monitor to the base
1. Remove the monitor base from the packaging and place it on a stable and level workspace.
2. Remove the monitor from the packaging.
3. Attach the monitor stand arm to the base.
* Ensure that the base is locked onto the monitor stand arm. (for selected models)
* Secure the base to the monitor stand arm by turning the screw using the integrated tab or a suitable coin. (for selected
models)
Connecting Your Monitor to a Computer
1. Turn off your monitor and unplug your computer's power cord.
2. 2-1 Connect Video Cable
a. Make sure both the monitor and computer are powered-OFF.
b. Connect the VGA video cable to the computer.
2-2 Connect Digital Cable (Only Dual-input model)
a. Make sure both the monitor and computer are powered-OFF.
b. Connect one end of the 24-pin DVI cable to the back of the monitor
and connect the other end to the computer's port.
2-3 Connect HDMI Cable (Only HDMi-input model)
a. Make sure both the monitor and computer are powered-OFF.
b. Connect the HDMI cable to the computer.
Connect the Audio Cable. (Only Audio-Input Model) (Optional)
Insert the monitor power cable into the power port at the back of the
monitor.
5. Plug the power cords of your computer and your monitor into a nearby
electrical outlet.
PWN
~y
External Controls
Turns the monitor on/off. Blue indicates
power on. Amber indicates standby/
power saving mode.
If the OSD is active, press the Minus or
34 </p> Minus/Plus Plus button to toggle between the OSD
options.
a Press to view the OSD. Press again to
5 MENU 050 functions enter a selection in the OSD.
If the OSD is active, press Auto to exit
5 the OSD. Once the OSD is inactive, press 1
6 AUTO Bitoadiust auto and the monitor will automatically
‘optimize the display position, focus, and
clock of your display.
: Press the Empowering Key to open the
7 e prpowenng Acer eColor Management OSD and
if access the scenario modes.
i Power button/
12, O indicator

Regulations and safety notices
FCC notice
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful
interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the device and receiver.
* Connect the device into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/television technician for help.
CE declaration of Conformity
Hereby, Acer Inc., declares that this LCD monitor is in compliance with the essential requirements and other relevant provisions of
EMC Directive 2014/30/EU, Low Voltage Directive 2014/35/EU, and RoHS Directive 201 1/65/EU and Directive 2009/125/EC with
regard to establishing a framework for the setting of ecodesign requirements for energy-related product.
Notice:
In order to prevent damage to the monitor, do not lift the monitor by its base.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with EMC regulations.
Notice:
Acer monitor is purposed for video and visual display of information obtained from electronic devices.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class 8 limits may be attached to this
equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.
Caution
Changes or modifications not expressly approved by the manufacturer could void the user authority, which is granted by the
Federal Communications Commission, to operate this product.
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Notice: Canadian users
This Class B digital apparatus complies with Canadian ICES-003.
Remarque a |'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
Disposal of Waste Equipment by Users in Private Household in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about
where you can drop off your waste equipment for recycling, please contact your local city office, your household
waste disposal service or the shop where you purchased the product.

SPECIFICATION
Driving System TFT Color LED
Size 21.5°W (55 em)
Pixel Pitch 0.248 mm (H) x 0.248 mm (V)
Brightness 200 cd/m? (Typical)
Contrast 100000000:1 Max (ACM).
LCD Panel Viewable Angle ‘90° (H) 65° (V) (CR=10)
Response Time Sms
Panel Type TN
Video R, G, B Analog Interface
HFrequency 30 kHz - 80 kHz
V-Frequency 55-75 He
Display Colors 16.7 Million
Dot Clock 175 MHz
Maximum Resolution 1920 x 1080 @ 60 Hz
Plug & Play ‘VESA DDCCVDDC2B
Energy Efficiency Class A
*Annual Energy Consumption 28 (kWh) (for HOML-input Model)
‘On Mode 18.1 W (Typical)
Power Consumption (at 200 nits) [Sleep Mode 0.45 W (Typical)
‘Off Mode 0.35 W (Typical)
D-sub
DVI-D 24 pin (Only Dual-Input Model)
HDMI (Only HOM|-Input Model)
DP (Only DP-Input Model)
‘Analog: 0.7 Vp-p (standard), 75 OHM, Positive
Digital signal (Only Dual-Input Model)
HDMI (Only HDMI-Input Model) (Optional)
DP (Only DP-Input Model) (Optional)
Speakers TW x2 (Only Audio-Input Model) (Optional)
Horizontal: 476.6 mm.
Vertical: 268.1 mm
Power Source 100-240 V, 50/60 Hz
Operating Temp: 5* to 35°C
Environmental Considerations Storage Temp: -20° to 60°C
Operating Humidity: 10% to 85% |
Dimensions '508 (W) x 390.5 (H) x 207 (0) mm
Weight (N. W.) 3.1 kg (net)
Tilt: -5* to 425°
Swivel: No
Mechanism Specification Height adjustment: No
Pivot: No
Detachable foot stand: Yes
Power Button Auto/Exit
Switch/Buttons </> E(Empowering) Key
MENU/ENTER
Contrast ‘050 Position
Brightness OSD Timeout
Focus Auto Configuration (only Analog input model)
External Controls Clock Wide Mode (Full/Aspect)
H. Position ACM On/Off
Functions V. Position Input Signal Selection (only Dual input model)
(Warm) Color DDCICI On/Off
(Cool) Color Display Information
RGB Color Temperature Reset
Language Exit
Input Connector
Input Video Signal
Maximum Screen Size
All specifications are subject to change without notice.
Find manuals and other documents for your Acer product on the official Acer support website.
*Annual energy consumption is calculated using the typical power consumption 4 hours per day, 365 days per year.

acer
Acer America Corporation
333 West San Carlos St., San Jose
Suite 1500
CA 95110, U. S.A.
Tel : [phone]
Fax : [phone]
Wwww.acer.com
C
Federal Communications Commission
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The following local Manufacturer /Importer is responsible for this declaration:
Product: LCD Monitor
Model Number: K222HQL
SKU Number: K222HQL xxxxxx
(“x” = 0~9, a ~ z, or A~ Z)
Name of Responsible Party: Acer America Corporation
333 West San Carlos St.
Suite 1500
San Jose, CA 95110
U.S.A.
Address of Responsible Party:
Contact Person: Acer Representative
Phone No.: 254-298-4000
Fax No.: 254-298-4147

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UA.TR.060

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MU.TOE00.007
PIN: 4J.2DD02.S22 (MD)

ACER LIMITED WARRANTY AGREEMENT
Service Phone Number {866-695-2237 (United States)
866-706-2237 (Canada)
[Binding Arbitration provisions are not applicable to Quebec consumers}
‘THIS AGREEMENT CONTAINS A MANDATORY AND BINDING ARBITRATION PROVISION IN WHICH YOU AND ACER AGREE TO RESOLVE ANY DISPUTES BETWEEN YOU AND ACER BY BINDING ARBITRATION.
PLEASE SEE SECTION 9 BELOW.
This Agreement ("Agreement") is between the original purchaser ("You") and Acer America Corporation ("Acer") and applies to Acer branded products (“Products”) and services purchased in the US. or Canada
by You from Acer or any ofits subsidiaries or affiliates or an Acer authorized reseller ("Reseller"). This limited warranty is valid only in the U.S. and Canada. This limited warranty extends only to You, the original
purchaser, and isnot transferable to anyone who subsequently purchases, leases, or otherwise obtains the Product from You. This limited wa ty does not cover software or non-Acer branded products (e.g,
printers, scanners. ete).
The term of this Limited Warranty (the “Limited Warranty Period”) is identified in the reference table included with this Agreement (‘Warranty Reference Table”) and shall apply to all Products with the exception
‘of lamps purchased with projectors. if You have purchased a projector, the lamp is warranted for a period of ninety (90) days. You have purchased a Product that includes a rechargeable battery, Acer warrants
that the battery will be free from defects in material and workmanship for the shorter of (a) the period set forth in the Warranty Reference Table or (b) one (1) year From the date of purchase ofthe Product that
uses the battery. As with all batteries, the maximum capacity ofthe battery included in the Product will decrease with time or use. The battery warranty does not cover changes in battery capacity. Your battery is
only warranted from defects in materials or workmanship resulting in failure. Battery if is not warranted and will vary depending on Product configuration and usage including, but not limited to Product model,
applications running, power management settings, and Product Features. The Limited Warranty Period commences on the date of purchase by You. Your original purchase invoice (sales receipt) showing the date
‘of purchase of the Product is your proof of the date of purchase.
Product Limited Warranty. Acer warrants that its Products wll be free From defects in materials and workmanship forthe Limited Warranty Period. During the Limited Warranty Period, Acer wil, at its option:
(provide replacement parts necessary to repair the Product; (i) repair the Product or replace it witha comparable product; ori) refund the amount You paid forthe Product, LESS DEPRECIATION, upon
its return, Replacement parts and Products will be new or serviceably used, comparable in function and performance to the original part or Product and warranted for the remainder ofthe original warranty
period or, iFlonger, 90 days after they are shipped to You.
Hardware Technical Support. During the Limited Warranty Period, Acer wil provide Product technical support. After the expiration of the Limited Warranty Period, hardware technical support is available
fora fee. The fee willbe charged to your credit card when You call technical support. Please note that when contacting Acer via telephone, long distance and other charges may apply, depending upon your
calling area. The scope of technical support consists of helping You diagnose and resolve problems with defects in Products covered by this Agreement, and reinstalling the Factory-installed operating
system and software to restore i tothe original Factory configuration. Acer may provide technical support via on-line, telephone and other methods. Acer may change the means through which it provides
technical support at any time without notice to You.
‘Software Support for Operating System Software. Aceris not the manufacturer ofthe software or operating system and does not guarantee that software or operating systems wil be free from errors,
either in isolation or in combination with hardware. For your Product, Acer will assist the original purchaser with (i) installation of any operating system software purchased from Acer, (i) configuration of
the operating system software; (a) setup ofthe operating system software: and (iv) troubleshooting issues associated withthe operating system software.
Limitations and Exclusions.
‘THIS LIMITED WARRANTY DOES NOT COVER AND ACERIS NOT RESPONSIBLE FOR:
* DELIVERY OR INSTALLATION, OR LABOR CHARGES FOR INSTALLATION OR SETUP OF THE PRODUCT, ADIUSTMENT OF CUSTOMER CONTROLS ON THE PRODUCT, AND INSTALLATION OR REPAIR OF
ANTENNA SYSTEMS OUTSIDE OF THE PRODUCT:
+ DAMAGES CAUSED BY MISUSE, ABUSE, ACCIDENTS, FIRE, THEFT, DISAPPEARANCE, MISPLACEMENT, FLUCTUATIONS AND POWER SURGES, CONNECTIONS TO IMPROPER VOLTAGE OR INCORRECT
ELECTRICAL LINE VOLTAGE. VIRUSES, MALWARE, RECKLESS, WILLFUL, OR INTENTIONAL CONDUCT;
* DAMAGES CAUSED BY SERVICING NOT AUTHORIZED BY ACER:
+ DAMAGES CAUSED BY USAGE THAT IS NOT IN ACCORDANCE WITH PRODUCT INSTRUCTIONS OR USER MANUALS, FAILURE TO FOLLOW THE PRODUCT INSTRUCTIONS OR USER MANUALS OR FAILURE TO.
PERFORM CLEANING OR PREVENTIVE MAINTENANCE.
* DAMAGE CAUSED BY A PRODUCT OR PART THAT HAS BEEN MODIFIED TO ALTER FUNCTIONALITY OR CAPABILITY WITHOUT THE WRITTEN PERMISSION OF ACER;
+ DAMAGES CAUSED BY THE COMBINATION OF ACER BRANDED PRODUCTS WITH OTHER NON-ACER BRANDED PRODUCTS, ACCESSORIES, PARTS OR COMPONENTS (INCLUDING SIMS CARDS OR MEMORY
CARDS) OR USE OF PRODUCTS, EQUIPMENT, SYSTEMS, UTILITIES, SERVICES, PARTS, SUPPLIES, ACCESSORIES, APPLICATIONS, INSTALLATIONS, REPAIRS, EXTERNAL WIRING OR CONNECTORS NOT
‘SUPPLIED OR AUTHORIZED BY ACER WHICH DAMAGE THIS PRODUCT OR RESULT IN SERVICE PROBLEMS;
+ SIGNAL SSUES, RECEPTION PROBLEMS AND DISTORTION RELATED TO NOISE, ECHO, INTERFERENCE OR OTHER SIGNAL TRANSMISSION AND DELIVERY PROBLEMS;
+ RESULTS OF NORMAL USAGE, SUCH AS GRADUAL IMAGE DEGRADATION, UNEVEN SCREEN AGING, BURNED-IN IMAGES AND PIXEL FAILURE WITHIN DESIGNED SPECIFICATIONS OR THAT DO NOT
MATERIALLY ALTER THE PRODUCTS FUNCTIONALITY;
* UNINTERRUPTED OR ERROR-FREE OPERATION OF THE PRODUCT;
+ SOFTWARE, INCLUDING THE OPERATING SYSTEM AND SOFTWARE ADDED TO YOUR PRODUCT THROUGH OUR FACTORY-INTEGRATION SYSTEM, THIRD-PARTY SOFTWARE, OR THE RELOADING OF
SOFTWARE:
ANY EQUIPMENT OR COMPONENTS THAT WERE NOT INCLUDED IN YOUR PRODUCT AS ORIGINALLY SOLD TO YOU;
LOSS OF DATA;
NORMAL WEAR AND TEAR;
MINOR IMPERFECTIONS THAT MEET DESIGN SPECIFICATIONS;
COSMETIC DAMAGE OR EXTERIOR FINISH THAT DOES NOT AFFECT FUNCTIONALITY INCLUDING BUT NOT LIMITED TO SCRATCHED OR CRACKED DISPLAYS;
PRODUCTS WHERE THE ACER SERIAL NUMBER IS MISSING, ALTERED OR DEFACED;
EXTERNAL SPEAKERS, KEYBOARDS AND MICE:
WIRELESS DATA SERVICES PROVIDED BY THIRD PARTY PROVIDERS;
DAMAGE CAUSED AS A RESULT OF IMPROPER TRANSPORTATION OR PACKING/PACKAGING WHEN RETURNING THE PRODUCT TO ACER OR AN ACER AUTHORIZED SERVICE PROVIDER;
-APRODUCT THAT REQUIRES MODIFICATION OR ADAPTATION TO ENABLE IT TO OPERATE IN ANY COUNTRY OTHER THAN THE COUNTRY FOR WHICH IT WAS DESIGNED, MANUFACTURED, APPROVED
AND/OR AUTHORIZED, OR REPAIR OF PRODUCTS DAMAGED BY THESE MODIFICATIONS.
ANY WARRANTY APPLICABLE TO SOFTWARE, INCLUDING OPERATING SYSTEMS, OR NON-ACER BRANDED PRODUCTS IS PROVIDED BY THE ORIGINAL MANUFACTURER.
Registration. Registration of your Product helps Acer better serve You. Acer encourages You to register your Product within thirty (30) days ofthe original purchase in order to receive prompt service and
‘support coverage should You need it. To register go to http://www.acersupport.com and choose “Register Your System.” In accordance with applicable law, Acer may require that You furnish proof of purchase
details and/or comply with registration requirements before receiving warranty service.
Instructions for Obtaining Warranty Service. For specific instructions on how to obtain warranty service for your Product, please refer to the Warranty Reference Table contained in this booklet and goto
hitpy/wwwacersupport.com
Toobtain warranty service: *
+ You must assist Acerin diagnosing issues with your Product and follow Acer’s warranty processes.
* You must obtain warranty service from Acer or an Acer Authorized Service Center Acer will not reimburse You for service performed by others.
‘+
IF
Acer
decides
that
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need
a
replacement
part(s)
or
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Acer
may
require
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or
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security
to
receive
replacement
part(s)
of
Product
and
may
requite
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«+ You may be required to deliver and retrieve your Product to and from Acer or an Acer Authorized Service Center at your expense. When sending a Product to Acer or the Acer Authorized Service Center,
You must deliver the Product, freight prepaid, in eitherits original packaging or packaging affording an equal degree of protection. You are responsible for properly packaging your Product, paying all
shipping costs, insurance costs loss or damage to the Product during shipping, and any other taxes, fes, duties or charges associated with transporting the Product to Acer or an Acer Authorized Service
Center. YOU ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR ACER PRODUCT DURING SHIPMENT TO ACER OR AN ACER AUTHORIZED SERVICE CENTER,
+ Before providing your Product to Acer or an Acer Authorized Service Center for service, remove any confidential, proprietary or personal information, and removable media, such as disks, CDs, oF PC
Cards.
+ IfAcer asks You to return defective parts or Products, You must do so within 15 days after You receive the replacement parts or Products fYou fll to return the replacement part(s) or Product as
instructed, Acer will charge the credit card for the authorized amount. All exchanged parts and Products replaced under this Agreement will become the property of Acer.
ITISYOUR RESPONSIBILITY TO BACK UP THE CONTENTS OF YOUR HARD DRIVE BEFORE SERVICES ARE PERFORMED AND REMOVE ANY DATA FROM PARTS OR PRODUCTS RETURNED TO ACER OR AN
ACER AUTHORIZED SERVICE CENTER, INCLUDING ANY DATA YOU HAVE STORED OR SOFTWARE YOU HAVE INSTALLED ON THE HARD DRIVE. Itis possible that the contents of your hard drive willbe lost or
reformatted in the course of service and Acer will not be responsible for any damage to or loss of any programs, data, or other information stored on any media or any part of any Product serviced, DURING
THE REPAIR OF THE PRODUCT THE CONTENTS OF THE HARO DRIVE ARE ALTERED, DELETED, ORIN ANY WAY MODIFIED, ACER IS NOT RESPONSIBLE FOR ANY LOSS OF YOUR DATA WHATSOEVER. YOUR
PRODUCT WiLL BE RETURNED TO YOU CONFIGURED TO THE ORIGINAL FACTORY CONFIGURATION (SUBIECT TO AVAILABILITY OF SOFTWARE).
Implied Warranties, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT IS
LUMITED IN DURATION TO THE DURATION OF THIS WARRANTY,
Commercial Purchasers; Acer extends the above limited warranty to purchasers of Products for industrial, commercial and business use upon the same terms and conditions and exclusions applicable to
‘consumer purchasers, HOWEVER, WITH RESPECT TO COMMERCIAL PURCHASERS, ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT, ARE EXCLUDED AND DISCLAIMED.
8, Limitation of Liability. ACER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
‘ACER'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS INTEREST ALLOWED BY LAW. ACER IS NOT LIABLE TO YOU FOR EVENTS BEYOND ACER'S
CONTROL, SUCH AS ACTS OF GOD, VIRUSES, PROPERTY DAMAGE, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES,
HOWSOEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE,
Some states o jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply
toYou. This Agreement gives You specific legal rights and You may have other rights which vary From state to stat, jurisdiction to jurisdiction or province to province.
‘9. Binding Arbitration, [BINDING ARBITRATION PROVISIONS ARE NOT APPLICABLE TO QUEBEC CONSUMERS] THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND ACER WILL BE
RESOLVED BY MANDATORY AND BINDING ARBITRATION TO THE FULLEST EXTENT PROVIDED BY LAW, YOU AND ACER THEREFORE GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR
RIGHTS UNDER THIS AGREEMENT (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT AS FURTHER SET FORTH BELOW IN THIS SECTION 9)..
To the fullest extent provided by law, and except as otherwise provided below, You and Acer agree that any Dispute (as further defined below in this Section 9) between You and Acer will be resolved
exclusively and finally by binding arbitration administered by the American Arbitration Association (AAA) and conducted in accordance with the AAA's Supplementary Procedures for Consumer-Related
Disputes of the Commercial Arbitration Rules and the Consumer Due Process Protocol. YOUR RIGHTS WILL THEREFORE BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE ORJURY, You and
‘Acer will agree on another arbitration Forum, as well as procedures under which the arbitration will be conducted, if AAA ceases operations.
The arbitration wil be conducted before a single arbitrator, and willbe limited solely tothe Dispute between You and Acer. Arbitration is a process whereby a dispute is submitted to an arbitrator, fora final
and binding determination, known asthe award. The arbitrator isan individual, similar to a judge, who reviews and weighs evidence provided by both parties, and renders an award enforceable in court.
Abitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. YOU ACKNOWLEDGE THAT, BY WAY OF THIS AGREEMENT, YOU AND ACER WAIVE ALL
RIGHTS TO AJURY TRIAL.
‘The arbitration, orany portion oft, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class-action basis, The arbitration shall be held at any reasonable
location near your residence by submission of documents, by telephone, online or in person, whichever method of presentation You choose,
Under the AAA Supplementary Procedures for Consumer-Related Dispute and Consumer Due Process Protocol, You retain the right to seek relief ina small claims court for Disputes within the scope of the
smal claims court's jurisdiction, The small claims action, or any portion oft, will not be consolidated with any other action and will not be conducted on a class-wide or class-action basi
iF You prevail in the arbitration of any Dispute with Acer, Acer will reimburse You for any Fees You paid to ARA in connection with the arbitration. ANY DECISION RENDERED IN SUCH ARBITRATION
PROCEEDINGS WILL BE FINAL AND BINDING ON THE PARTIES, AND IUDGMENT MAY BE ENTERED THEREON IN ANY COURT OF COMPETENT JURISDICTION.
YOU UNDERSTAND THAT, IN THE ABSENCE OF THIS PROVISION, YOU WOULD HAVE HAD A RIGHT TO LITIGATE DISPUTES THROUGH A COURT, INCLUDING THE RIGHT, IF ANY, AND SUBIECT TO THE
RULES OF YOUR IURISDICTION, TO LITIGATE CLAIMS ON A CLASS-WIDE OR CLASS-ACTION BASIS, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREED TO RESOLVE
ANY DISPUTES IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. If this specific provision is found to be unenforceable, then the entirety ofthis arbitration provision shal be null and void.
This provision shall be governed by the Federal Arbitration Act, 9US.C. Section 1, et seg. For the purposes of this Agreement, the term “Dispute” means any dispute, controversy, or claim arising out of or
relating to () this Agreement, it interpretation, or the breach, termination, applicability or validity thereof (i) the related order For, purchase, delivery, receipt or use of any product or service From Acer; oii)
any other dispute arising out of or relating to the relationship between You and Acer, its parents, subsidiaries, affiliates, directors, officers, employees, beneficiaries, agents, assigns, component suppliers (both
hardware and software), and/ or any third party who provides products or services purchased from or distributed by Acer. The term "You" means the original purchaser and those in privity with the original
purchaser, such as family members or beneficiaries.
Further information may be obtained from the AAA on line at www.adt org, by calling 800-778-7879, or writing to American Arbitration Association, 1633 Broadway, 10" Floor, New York, NY, 10019,
10. Out of Warranty Repairs. Any services provided to You by Acer that are not within the scope ofthe Product Limited Warranty or that are not covered by an extended service plan are governed by this
‘Agreement and are otherwise subject to the terms ofthe Acer out-of-warranty service procedures and any applicable service order, Fora period of ninety (0) days after services are performed, Acer
warrants that services provided by it were performed ina professional and workmanlike manne. your problem recurs within the 90-day service warranty period, Acer will at its option, () re-perform the
services, i) replace the Product pursuant to the terms of this Agreement, i) permit You to return the Product and issue a refund pursuant to the terms ofthis Agreement, (iw) refund the amount You paid
forthe services. You purchased an extended service plan from Acer or from a third party, please refer to the extended service plan for its coverage, duration and terms of service.
11. General. Acer and its subsidiaries and affiliates are intended beneficiaries ofthis Agreement. Any inconsistency between this Agreement and any other agreement included with or relating to products or
services purchased from Acer other than an extended service plan shall be governed by this Agreement. This Agreement may not be modified, altered or amended without the written agreement of Acer
which specifically states that the writing is intended to modify alter or amend this Agreement. Any additional or altered terms shal be null and void, unless expressly agreed to in writing by Acer. fany term
of tis Agreement isilegal or unenforceable, the legality and enforceability ofthe remaining provisions shall not be affected or impaired. (The exclusivity ofthe following provision is not applicable to
Quebec consumers) THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
12. Privacy Notice. You can review Acer’s Privacy Policy on our web site, located at http /wwwaacerpanam.com, Acer will maintain and use your customer information in accordance with its Privacy Policy
13, For Residents of Canada: This Agreement is subject to the applicable provisions of Canadian consumer protection laws that cannot be derogated from by private agreement or which may prohibit the
application of any provision or stipulation herein, To the extent that any stipulation or provision isso prohibited it) shall be construed as iit had been omitted from this Agreement; (i) will not affect the
legality validity or enforceability of that provision in any other jurisdiction; and (ithe remaining terms and provisions ofthis Agreement shal remain in full force and effect. Without limiting the generality
ofthe foregoing and notwithstanding anything to the contrary contained herein, for residents of Quebec, British Columbia and Ontario the waiver set out in Section 9 ofthis warranty does not apply and
You retain the right to litigate disputes before a court, including the right, subject to the rues of your jurisdiction, to litigate claims on a class-action basis.
14, International Support: You must comply wth al applicable export laws and regulations ifYou export the product from the United States or Canada, Acer does not accept for return any products purchased
froma reseller Customers outside the United States are responsible for paying all freight and brokerage charges incurred in shipping, importing/exporting and receiving replacement products and parts
and for arranging and paying forthe shipment of any defective part(s) back to Acer. llinternational customers are responsible forall customs duties, VAT, GST and other associated taxes and charges.
Please send correspondence about this Agreement to
Acer Customer Service
P.O. Box 6137
Temple, TX 76503
Current information on technical support and warranty policies, phone numbers and other service information is available on our web sites listed on the Warranty Reference Table.