acropaq AT110 Installation guide

FAQ –FIRST AID
If your machine doesn’t works correctly, please follow the following steps
Contents
1. Bills are not (or partially) recognized................................................................................................................... 1
2. BILLS ARE NOT TAKEN STRAIGHT IN..................................................................................................................... 4
3. Device isn’t working (looks like it is dead) ........................................................................................................... 5
1.Bills are not (or partially) recognized
The AT110 uses a lot of sensors to indicate if a bill is faulty and to determine the
value of a bill:

So first thing is to clean out the sensors:
If the sensors are clean, and the problem is still occurring, make sure that you
have the latest software on your device.
Check it by checking on the Acropaq.com website which is the latest version of
the device:

The software version of the AT110 is easy to find out, check it by plugging in and
out the power supply from the device
When the device boots up, the softwareversion will pop up for 3 seconds:
In our case it is P38, for EURO bills

2.BILLS ARE NOT TAKEN STRAIGHT IN
If that happens, please check the white data cable:
Sometimes it happens that, when closing the device, the cable gets ‘in the way’:

3.Device isn’t working (looks like it is dead)
1) First try the device with an alternative power supply (just pay attention when
taking another power supply that the voltage is around 9V)
2) If the other power supply didn’t help, please check in the interior if the white
flat cable didn’t came loose:
If this doesn’t help, please check with ACROPAQ customer service