ActionTec VoSKY Chatterbox Guide

VoSKY Chatterbox Self Help Guide
Chatterbox is supported only under Windows 2000, Windows XP and Macintosh 10.3 and
above.
Section 1 Installation…………………………….. Pg 2
Section 2 Troubleshooting………………………. Pg 6
For any additional help please use the E-mail form from the link listed below. No Phone
support is offered for this product.
http://support.actiontec.com/email_support/support_form.php

Section 1 Installation
Step 1: Plug the small end of the USB cable into the Chatterbox.
Step 2: With your computer on, plug the larger end of the USB cable into an open USB port on
your computer. (If your Chatterbox does not install see the Troubleshooting section for
additional help).
Step 3: Once the Chatterbox has been installed you will need to setup Skype to use the device.
Open up your Skype window and click on Tools (In Mac this is found by clicking on Skype).

Step 4: Once the tools menu comes up click on Options… at the bottom.
Step 5: Once the Options menu comes up click on Sound Devices.

Step 6: Change the Audio In from Windows default to USB Audio Device or USB Composite
Device by clicking on the drop down arrow.
Step 7: Next change the Audio Out to USB Audio Device or USB Composite Device by clicking
on the drop down arrow.

Step 8: You can also change the ringing to come from the Chatterbox by changing the Ringing
option to USB Audio Device or USB Composite Device. Once you are done click on the Save
button. Skype will now use Chatterbox as your speaker and Mic for talking over the Internet.

Section 2 Troubleshooting
Chatterbox installs in Windows as a USB Composite Device under USB and a USB Audio
Device under Sound, video and game controllers. If these devices are not listed in Device
Manager the Chatterbox is not fully installed.

To Access Windows Device Manager “right click” on your My Computer icon and select
“Properties”.
When the following screen comes up click on the Hardware Tab.

Click on “Device Manager” to bring up the Device Manager Window (if you are using Windows
XP Service Pack 1 or Windows 2000 the Device Manager Button will one step below where it is
in the current picture next to Driver Signing on the same tab).

Note: The Chatterbox drivers are already included as part of the supported Windows and
Macintosh operating systems. There are no additional drivers to install. If the Chatterbox does
not automatically install when it is plugged in, the most likely cause is that your copy of the
operating system is missing some of the driver files that are part of the operating system. If this
happens, you may need to reload your OS from the original disk, or contact the manufacturer of
your computer for assistance in getting the missing files.
The following Windows driver files are required to install Chatterbox:
USB Audio Device Driver Windows XP
C:\Windows\system32\driver\dmk.sys
C:\Windows\system32\driver\ks.sys
C:\Windows\system32\driver\portcls.sys
C:\Windows\system32\driver\stream.sys
C:\Windows\system32\driver\USBAUDIO.sys
C:\Windows\system32\ksproxy.ax
C:\Windows\system32\ksuser.dll
C:\Windows\system32\wdmaud.drv
USB Composite Device Windows XP
C:\Windows\system32\driver\usbccgp.sys
USB Audio Device Driver Windows 2000
C:\Winnt\System32\drivers\usbaudio.sys
USB Composite Device Windows 2000
C:\Winnt\System32\drivers\usbhub.sys