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Quick Reference: Array Software
Part Number: 510893-00, Rev. B
Print Spec Number: 493983-00
Current Date: 3/1/99 ECN Date: 3/19/96
Adaptec Technical Support and
Services
If you have questions about installing or using the host adapter,
check this installation guide first—you will find answers to most
of your questions here. If you need further assistance, please con-
tact us. We offer the following support and information services:
■For technical support, for information about the Adaptec
World Wide Web (WWW) and File Transfer Protocol (FTP)
Servers, the Adaptec forum on
CompuServe, the Adaptec USA Bulletin Board Service (BBS),
and for access to the Interactive Fax system, call 800-959-SCSI
(7274) or 408-945-2550, 24 hours a day, 7 days a week. To speak
with a product support representative, call 408-934-SCSI
(7274), M–F: 6:00 a.m. to 5:00 p.m., Pacific Time; after these
hours, on weekends, and on holidays, product support is also
available for a fee at 800-416-8066.
– The Adaptec WWW and FTP Servers, and the Adaptec
forum on CompuServe provide product literature, answers
to commonly asked questions, and information on software
upgrades and other topics. The WWW and FTP Servers are
available from the Internet 24 hours a day, 7 days a week, at
http://www.adaptec.com and ftp.adaptec.com. To access
the Adaptec forum on CompuServe 24 hours a day, 7 days a
week, type GO ADAPTEC.
– The Adaptec BBS provides answers to commonly asked
questions and information on software upgrades and other
topics. The BBS is available 24 hours a day, 7 days a week,
at 408-945-7727; 1200/2400/9600/14,400/28,800 baud, 8
data bits, 1 stop bit, no parity.
– The Adaptec Interactive Fax system provides product liter-
ature, answers to commonly asked questions, and current
information about Adaptec products and services. The
Adaptec Interactive Fax system is available 23 hours a day,
7 days a week. The Fax system is out of service 1 hour each
day. You can call this service directly at 408-957-7150.
■For sales information, call 800-959-SCSI (7274) or 408-945-2550,
M–F: 6:00 a.m. to 5:00 p.m., Pacific Time.
■To order Adaptec software and SCSI cables, call 800-442-SCSI
(7274) or 408-957-SCSI (7274), M–F: 6:00 a.m. to 5:00 p.m.,
Pacific Time.
■To request additional documentation for Adaptec products,
call 800-934-2766 or 510-732-3829, M–F: 6:00 a.m. to 5:00 p.m.,
Pacific Time.
Adaptec, Inc.
691 South Milpitas Blvd.
Milpitas, CA 95035
Copyright © 1996, Adaptec, Inc. All rights reserved. Adaptec, the
Adaptec logo, AHA, and SCSISelect are trademarks of Adaptec,
Inc. which may be registered in some jurisdictions. All other
trademarks are owned by their respective owners.
Printed in Singapore
Stock No.: 510893-00, Rev. B RF 3/96
Information subject to change without notice.
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