Advanced Affordable Hearing HearClear HCR3 User manual

Hearing Aid User Manual
HearClearTM
HCR3

1
Table Of Contents................................1
Package Contents................................2
Your Product Information .......................3
Preface ...........................................4
HearClear HCR3 Features ........................5
Charging and Turning On/Off.................6 - 7
How To Put Your HCR3 On .......................8
Volume and Program Settings ..................9
Cleaning and Maintenance .....................10
HearClear HCR3 Assembly...................... 11
Choosing Domes............................12 - 13
Thick Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . 14 - 15
Troubleshooting ............................16 - 19
Technical Information .........................20
Benets Of Wearing 2 Hearing Aids . . . . . . . . . . . . 21
Warranty, Repairs and Returns .................22
Special Statements and Information.......23-25
Table Of Contents
Helpful Videos:
Go to advancedhearing.com/videos
to watch useful and informative videos
about your hearing aids.

2
Package Contents
Note: Items and quantities shown are for a single hearing aid; quantities may
change for a pair. The contents of this package are subject to change any time.
5
1
4
23
1) HCR3 Hearing Aid
2) Storage Case
3) Cleaning Tool
4) Assorted Domes
5) Cable/AC Power Plug
(Brush/Cleaning Filament)

3
Your Product Information
Record Your HearClearTM
Your Serial Number(s):
Warranty Included With Your HCR3:
Standard 6 Month Manufacturer Warranty
(If you purchased an Advanced Care Extended Warranty
plan, please see warranty certicate for details.)
Tube and Dome Sizes You Use:
Notes:
Sample domes printed at approximate size.
HCR3 Information:
6mm
Open
Magic
9mm
Open
Magic
10mm
Double
Magic

4
Preface
Congratulations on your new hearing aid!
Welcome to the Advanced Affordable Hearing family! We are
passionate about helping you hear better at a price you can
afford. Your new HCR3 is the perfect mix of price and quality,
and we are condent it will help you hear more clearly.
Becoming comfortable with using the HCR3 will take time
and patience. Practice wearing your HCR3 while speaking
with friends and family, watching TV, and listening to music.
IMPORTANT:Please take time to carefully read
through this entire manual to learn how to use the
HCR3 and ensure optimal performance!
!
WARNING:Do not expose your hearing aid to
moisture of any kind. Exposure to moisture will void
your hearing aid’s warranty.
!
WARNING:If you have an ear infection, it is highly
recommended that you do not wear a hearing aid
until the infection has been treated. Please consult
with a hearing healthcare professional or your doctor
prior to resuming use.
!
Intent Of Hearing Aids
Hearing aids help people with diminished hearing by
amplifying and correcting the sounds around them. The
amplication helps to compensate for your hearing loss and
allows you to connect more clearly with those around you.

5
Helpful Tip:When you start to use your hearing aids,
you may experience your voice sounding “plugged
up” or too loud. This occlusion effect is normal and
usually goes away within the rst few weeks.
HearClear HCR3 Features
5
6
1
2
4
3
1) Microphone
2) Program Button (On/Off)
See Pg. 7 for On/Off Instructions
3) Volume Switch
4) Charging Port
5) Hearing Tube
6) Dome
!
IMPORTANT: Allow 4-8 weeks for your brain to
adjust to sounds with your new hearing aids. The
more you wear them, the quicker your brain will adjust.

6
Charging
Your adapter and blue charging
cable are specially designed for
your HCR3 hearing aid. When
charging, only use the provided
adapter and blue cable for the
safety of your hearing aid.
Step 1
Plug your adapter into an
electrical outlet and plug your
blue cable into the adapter. The
light on your charging cable will
glow green.
Step 2
Clean your hearing aid with a
soft, dry cloth then plug the
Micro USB end of the blue cable
into the HCR3.
Step 3
Once connected, there will be a
red LED light that will glow on
the HCR3 to indicate that the
hearing aid is charging.
Step 4
When the hearing aid is fully
charged, the red LED will turn
green and the HCR3 will be
ready for use.
Note: If the light on the
charging cable glows red,
see pg 16.

7
Charging Time/Battery Warning
Charging: 2.5-3.5 Hours
Duration: Up to 16 hours of normal use after a full charge.
Battery Warning
When the battery charge is low, you will hear a low battery
warning (four short beeps). This warning will continue
intermittently, until you charge your HCR3. After the rst
warning, it is normal to experience some reduction in
sound quality.
Turning Your HCR3 On/Off
Press and hold the Program Button for 3 seconds to turn your
hearing aid on or off. When the HCR3 is turned
on, it will ash green, and when it is turned off,
it will ash red. The HCR3 will maintain previous
program/volume settings when turned off and
back on.
Charging Cont’d and Turn On/O
IMPORTANT:Do not attempt to replace the battery
yourself. If you experience issues with charging
or a dead battery, call 1-888-570-2740 or email
[e-mail]
!
IMPORTANT:Do not attempt to charge your HCR3
hearing aid with any other cable or adapter than
the ones provided you. Failure to do so can result
in permanent damage to your hearing aid. Also,
always clean any moisture off hearing aid with a
soft, dry cloth before charging.
!

8
How To Put Your Hearing Aid On
Step 1
Take the hearing aid with tube and dome
assembly and hang it so it rests over the top
of your ear.
Step 2
Gently insert the dome end of the tube
into your ear canal until it ts snuggly and
comfortably (it should be completely inside
your ear canal opening).
Step 3
Wrap the retention cord (the clear plastic
tail) into the bottom of the outer bowl of
your ear using your index nger. It can be
trimmed shorter to t the size of your ear.
(You may want to le the end if it is too
sharp after cutting.)
Step 4
Check to see if you’re wearing the correct
dome size by gently shaking your head
up and down and then side to side, while
chewing. If the dome slides out, it’s too
small. If you wear glasses, place the arm
between the HCR3 and your head.
How To Put Your HCR3 On
!
IMPORTANT: Never insert the hearing tube into
the ear canal without a dome attached. Also, do not
force the tube and dome too deep into your ear canal.

9
Program Works Best For... Signal
1) Normal
Everyday
Most Situations, Around The House,
Speaking 1 on 1, On The Phone, Watching
TV, Family Time
1 Beep
2) Noise
Reduction
Noisy Situations, Social Settings,
Restaurants, Small Groups, Church, Time
With Friends
2 Beeps
3)Television Extra Help Watching TV, Also In
Moderately Noisy Situations 3 Beeps
4)Feedback
Control
Added Volume While Reducing
Feedback, Using Telephone 4 Beeps
How To Adjust Volume
To adjust the volume, briey push and release
the rocker switch. Each short press changes the
volume slightly.
• To increase the volume, press and quickly
release the top half of the rocker switch.
• To decrease the volume, press and quickly
release the bottom half of the rocker switch.
For every increase or decrease in volume, you will
hear a beep.
Volume and Program Settings
How To Change Programs
By quickly pressing the Program Button, your
HCR3 will switch between 4 preprogrammed
settings. You’ll either hear 1, 2, 3 or 4 beeps. The
HCR3 will maintain previous program/volume
settings when turned off and back on.

10
Cleaning and Maintenance
Earwax buildup in tubes & domes is a very common issue
that can be solved with simple daily cleaning practices.
Earwax blockages in your tube or dome can lead to poor
sound quality or no sound at all.
Clean Domes/Earmold Daily. Remove any ear wax residue
on the dome/earmold with an alcohol swab/pad. Replace
domes every 2-3 months.
Clean Casing Regularly. Clean the
casing with a soft cloth or tissue
regularly and always before charging
to remove any oils or moisture.
Clean Hearing Tubes At Least Twice
A Week.
· Remove tube by twisting the hard
plastic pyramid at the end of the tube
counter-clockwise until it separates
completely from the hearing aid.
· Insert the cleaning lament (small
plastic thread) into the tube and push
it all the way in to remove debris.
· Clean off the lament before
removing it from the tube.
· Replace tubes every 2-3 months.
Cleaning and Maintenance
Helpful Tip: Regularly cleaning your ears and hearing
aids will keep them working in top condition and help
you to get the most out of your hearing experience.

11
Assembling the HearClear HCR3
With these 3 simple steps, you’ll have your hearing aid
assembled in no time! If you purchased the Power Upgrade
please go to page 14-15 for Thick Tube Assembly.
Step 1
Select the hearing tube with the
red numbering for the hearing
aid you are going to wear on your
right ear.
Select the hearing tube with the
blue numbering for the hearing
aid you are going to wear on your
left ear.
Step 2
Choose the dome that ts you
best and connect it to the hearing
tube by pushing the dome over
the grooves on the tube until it
is secure.
Step 3
Align the hearing tube over the
brass tting that sticks out of
the HCR3 casing. Twist the hard
plastic pyramid at the end of the
tube onto the brass tting in a
clockwise direction until it ts
snugly against the HCR3 casing.
HearClear HCR3 Assembly

12
Choosing The Correct Dome
Your HearClear HCR3 is shipped with a variety of domes in
different sizes and styles. This allows you to select the dome
that provides you with maximum comfort and hearing.
Open Style Domes
Open domes have openings for sound
to pass through from outside of the
hearing aid. They are intended for people
with noticeable to moderate and high
frequency losses. These domes work great
for people that use lower volume settings
(because whistling may occur with higher
volumes). The openings allow some natural
sound to pass into your ear and provide
more ventilation.
Closed Domes
Closed domes provide a seal to the ear
canal which helps trap the sound providing
more volume. In this way these domes
most greatly benet those who have
trouble hearing low frequency sounds.
These domes can also help eliminate
feedback.
Choosing Domes
Helpful Tip: Try a closed or double magic dome to
avoid whistling and/or feedback when the volume is
at higher settings.

13
Double Domes
Double closed domes are intended for
people with signicant to severe losses.
Double closed domes have a “double
dome” appearance with the second
dome acting as an additional sound
seal. In addition to providing the same
functionality as regular closed domes,
double closed domes can provide
additional volume and less feedback.
Other Sizes:
The Domes shipped with the HCR3 t a majority of people
with hearing loss; however, if you nd that you need a bigger
or smaller tting, then feel free to call our customer service
line at 1-888-570-2740 for more options.
Choosing Domes Cont’d
Helpful Tip: To achieve the best hearing aid
experience and most comfortable t, we recommend
trying all the supplied dome sizes.
IMPORTANT: Keep hearing aids, batteries, tubes,
domes and other small parts away from children, pets
and water!
!

14
Power Upgrade (Thick Tubing) Assembly
If you were advised to use the Power Upgrade (an earhook
and thick tubing), please read all the directions below to t
your tubing properly.
How To Attach The Earhook and Thick Tubing
Your hearing aid is sent to you with the standard thin tubing
already attached.
To attach the Power Upgrade (thick tubing), the thin tubing
must be removed and replaced with the earhook.
Step 1
To remove the thin tubing, pinch
the hard clear plastic pyramid
attached to the hearing aid and
turn counterclockwise
until removed.
Step 2
Attach the earhook where the
thin tube was by placing it on
top of the brass grooves and turn
clockwise until it ts snugly and
aligns with the hearing aid.
Step 3
Choose the suitable
dome and push it onto
the thick tube.
Thick Tube Assembly

15
Step 4
Hang the hearing aid
over the top of your
ear (with just the
earhook attached).
Step 5
Gently push the dome end
of the tube into your ear
canal until it ts snugly and
comfortably.
Step 6
Hold the open end of
the tube up to the earhook,
noting if there is
an extra length
of tubing.
Step 7
Trim off any unneeded
tubing, leaving 3/16’’ to
connect to the earhook (this
will overlap).
Step 8
Connect the tube to the
earhook by gripping the ear
hook and rmly pushing
until it is securely attached.
Thick Tube Assembly Cont’d

16
Troubleshooting
Problem: Blue Charging Cable is Glowing Red
Contact Information: For any further
assistance, please call us at 1-888-570-2740,
or email [e-mail]
Issue Solutions To Try
Wrong adapter Make sure the cable is connected to the
provided adapter.
Charging port is
contaminated.
Unplug the cable from the Hearing Aid
and adapter. Then, replug the cable into
the adapter and then the hearing aid.
Moisture on
HCR3 or cable.
Clean the Micro USB end of the cable
along with the charging port on the
HCR3. Use an alcohol swab or Q-Tip
dipped in rubbing alcohol. Let dry and
reconnect.
Still glowing red. See contact info below.
IMPORTANT: Always keep your hearing aids away
from sources of excess heat and moisture of any kind
to prolong their lifespan and protect against damage.
Exposure to any kind of moisture will void your
hearing aid's warranty.
!

17
Possible Causes Solutions To Try
Low or dead battery Make sure HCR3 is fully charged.
Excessive ear wax Thoroughly clean your ears
and consult your physician
Volume is
set too low Adjust volume
Wax or debris
is blocking the
microphone or tube
Unscrew and remove the tube
before cleaning. Clean the tube
with the cleaning lament. Clean
the mic with the little black brush.
Remove the dome from the tube
and clean with an alcohol swab.
Tube is kinked/bent Gently reshape or
replace with a new tube
Tube and dome not
ush in the canal
Insert dome into canal or use a
longer tube to achieve better t
Need more volume
Try a power upgrade by replacing
the thin tubing with an earhook
and thick tubing. (Additional
purchase may be necessary).
Not using the
correct dome Try using a closed dome
Troubleshooting
Problem: Hearing Aid Has Weak Or No Sound

18
Possible Causes Solutions To Try
Low battery Make sure HCR3 is fully charged.
Dust or lint
has collected
in controls
Press Volume Control Rocker up and
down a few times.
Trapped
moisture
Consider leaving your hearing aid
in uncooked rice or a dehumidier
overnight
You are a new
hearing aid user
or just started
wearing them
recently
Allow 4-8 weeks for your brain to adjust
to sounds with your new hearing aids.
Wear them as much as possible to allow
your brain to adjust to the new sounds
you are hearing.
The hearing
aid may be
damaged
Contact:
Problem: Sound Is Distorted Or Unclear
Troubleshooting Cont’d
IMPORTANT: To ensure your hearing aid is producing
sound, follow these steps:
1. Turn on the hearing aid
2. Turn the volume all the way up
3. Remove the tubing
4. Cup the hearing aid in your hand
If it whistles, your hearing aid is functioning and the
tube or dome will need to be cleaned or replaced.
!
[e-mail]
or Call: 1-888-570-2740