ReSound Custom User manual

User guide
ReSound Custom hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £CIC size 10A
oITC, ITE size 312
£ITE size 13
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
2

Table of Contents
Introduction 5
Your hearing aid 6
How to get your hearing aid ready for use 8
How to place the hearing aids in your ears 13
How to remove the hearing aids from your ears 15
How to use your hearing aids 17
Using a telephone 23
Advanced options 28
Wireless accessories 33
How to clean and maintain your hearing aids 35
General warnings and precautions 38
Hearing aid expectations 41
Troubleshooting 42
Warnings to Hearing Aid Dispensers (US only) 44
Tinnitus Management 47
Regulatory information 62
Additional information 70
3

4

Introduction
Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day.
This way you will fully benefit from them.
NOTE: Read this booklet carefully before you start using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate
for impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and
transfer sound to the eardrum of a hearing impaired person.
For devices including a Tinnitus Sound Generator module
The Tinnitus Sound Generator module is a tool to generate sounds to be used in a Tinnitus
Management Program to temporarily relieve patients suffering from Tinnitus.
Introduction 5

Your hearing aid
Your hearing aid – Completely-In-the-Canal (CIC)
1. Push button (optional)
2
7
10
4
1
3
5
Manufacturer
XXXX
8
9
3
6
10
2. Battery door and On/Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Vent
7. Microphone inlets
8. Manufacturer
9. Model designation and Serial number
10. Antenna
6Your hearing aid

Your hearing aid – In-The-Canal (ITC)/In-The-Ear (ITE)
1. Microphone sound inlets
21
1
5
4
3
2. Push button (optional)
3. Battery door
4. Volume control (optional)
5. Vent
Your hearing aid 7

How to get your hearing aid ready for use
Replacing the battery
1. Open the battery door completely by using your fingernail. Remove
the used battery if present.
2. Prepare the new battery. Remove the protective foil to activate the
battery. Wait for 2 minutes before inserting the battery into the
hearing aid.
8How to get your hearing aid ready for use

3. Insert the new battery with the positive side in the correct position.
Always insert the battery in the door: never directly into the hearing
aid. Gently close the battery door.
NOTE: Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
When the hearing aid is not in use, open the battery door to turn it off. Open the battery door completely
to allow moisture to evaporate and prolong the hearing aids’ lifespan.
If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your
hearing care professional for a list of low impedance batteries.
Battery warnings
• Zinc-air batteries can be harmful to your health:
– Do not place batteries in your mouth.
How to get your hearing aid ready for use 9

– Consult a physician immediately if a battery has been swallowed, as they can be harmful to your
health.
– Keep batteries away from children, mentally disabled persons, and pets.
• Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
• Do not recharge zinc-air batteries – they may leak or explode.
• If the batteries are not inserted correctly, the device will not work and the batteries may build up
heat. If this happens, please remove the batteries.
• Do not attempt to dispose of batteries by burning them.
Used batteries are harmful to the environment. Please dispose of them according to local
regulations or return them to your hearing care professional.
NOTE: Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
Low battery warning
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every
15minutes, until they are empty and turn off.
NOTE: Keep spare batteries on hand.
10 How to get your hearing aid ready for use