AES global MON-11-V2 User manual

Android Wall Mount Monitor
MON-11-V2
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
Install & User Manual
v1.0
MON-11-V2

Important Notices
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Since the monitor software updates regularly, the user manual may not cover all aspects of new
features.
Copyright Information
All intellectual property rights in this publication are owned by and protected by applicable
copyright laws and international treaty provisions. No part of this publication may be reproduced
in any form whatsoever or used to make any derivative work without prior written approval by
AES Global Ltd.
AES Global Ltd reserves the right to revise this publication, and/or make improvements or changes
in the product(s) and/or the program(s) described in this documentation at any time without prior
notice. The information in this document is provided in good faith, but without any representation
or warranty whatsoever, whether it is accurate, or complete or otherwise, and on express
understanding that shall have no liability whatsoever to other parties in any way arising from or
relating to the information or its use.
All other trademarks are the property of their respective owners. Other company and brand
products and service names are trademarks or registered trademarks of their respective holders.
1. Do not push objects into holes and ventilation slots.
2. Do not expose this product to moisture or place any objects filed with liquids on or near the
product.
3. Do not place a naked flame source, such as lighted candles, on or near this product.
4. Do not store or operate the device in environments where the temperature is above 50
degrees Celsius or below -10 degrees Celsius.
5. Do not intentionally hit the device or place heavy or sharp objects on the device.
6. Only use accessories specified by the manufacturer.
7. Keep the device away from benzene, diluents, and other chemicals.
8. Do not attempt to repair this product yourself. Always use a qualified service agent to
perform adjustments or repairs.
9. While using earphones, if the volume is excessively high it may cause hearing damage.
Please adjust the volume to a safe level and moderate use.
10. Do not disconnect the monitor suddenly when formatting, uploading, or downloading.
11. The monitor is not moisture and water resistant.
12. Please do not use it in a damp environment.
13. Do not upgrade the firmware by yourself. The monitor should be upgraded with the right
firmware and right methods offered by us. If an upgrade is needed, please contact us.
This device complies with CE and FCC regulations.
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Index
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Section
Pages
Box Contents
4
System Specifications
5
Wall Mounting
6
-7
Touch Screen Basics
8
Your Home Screen
9
Moving Apps
10
Quick Settings & Notifications
11
Manage Notifications and Interruptions
11
Changing the Wallpaper
12
Network Connection
13
Using the Keyboard
14
monitor Settings
15
Using the Auto Power Off/On Feature
16
Adding a Reboot Schedule
16
-17
Delete a Reboot Schedule
17
Adding your Intercom to Praetorian
Guard app
18
-19
Answering a call from your Intercom
20
Call Interface
Google Play Store
20
21
FAQs
22
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Box Contents
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Please make sure all the following are present when you unpack your
monitor.
1 x Android Monitor
1 x Wall bracket
4 x Screws
4 x Wall Screws
4 x Wall Plugs
Page | 4
1 x Quick Start Guide
1 x DC Power Adapter
(12v 2A)*
*Non-UK units will have an
adapter included
1 x Desk Mount Adapter
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

System Specifications
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
System
CPU
RK3288 quad core processor, clocked 2.0G
RAM
2GB
Internal memory
16GB
Operation system
Android 8.1
Display
Panel
10.1” LCD IPS panel
Resolution
1280x800
Active area
216.96(H)x135.6mm(V)
Display Mode
Normally black IPS
Viewing angle
85/85/85/85(L/R/U/D)
Contrast ratio
800:1
Brightness
300 cd/m2
Aspect Ratio
16:10 / Display area: 215
×135mm
Network
WiFi
802.11b/g/n
Ethernet
Supports connection to the RJ45 network
interface
Bluetooth
4.0
3G/4G
Support external 3G/4G USB dongle
Interface
Card slot
1
× SD card slot (max support 32GB)
USB
3
× USB 2.0 interface
Micro
Micro USB OTG
RJ45
RJ45 POE Active
POE
IEEE802.3at
DC Power jack
1
× 4.0mm power DC jack (12v 2A)
AUX
1
× 3.5mm headphone jack
Media play
Video format
MPEG
-1, MPEG-2, MPEG-
4, H.263, H.264, RV,
etc. (max support 1080P)
Audio format
MP3, WMA, AAC and more
Photo
JPEG
Other
VESA
75x75mm
Speaker
2
× 2W speakers
Camera
200W pixel camera
Working temp
0—
40 degree celcius
Certificate
CE/RoHS/FCC
Language
Multi
-language
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
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MON-11-V2
Page | 5

Wall Mounting (1/2)
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Use the screws
provided to
attach the monitor
bracket to the
monitor.
Page | 6
AIO
INPUT12V 1A/2A
SD/MMC CARD USB USB DC IN
Step 1
Screw the bracket to the wall as shown.
Step 2
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MON-11-V2

Wall Mounting (2/2)
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Page | 7
Slot the monitor into
the bracket on the wall.
AIO
INPUT 12V 1A/2A
SD/MMC CARD USB USB DC IN
Power the tablet
on with the DC
power adapter
provided.
AIO
INPUT 12V 1A/2A
SD/MMC CARD USB USB DC IN
Connect the tablet to
the local WiFi.
Instructions on page 14
Step 3 Step 4
Step 5
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MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Touch Screen Basics
Tap the screen once to activate or open something.
Touch and hold to move an item by dragging.
*In many apps touch and hold can offer more options.
Some apps allow you to zoom in and out by touching the screen with two
fingers and pinching them together.
Tap a specific location on the screen where you would like to enter text. The
on-screen keyboard will pop up.
Page | 8
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
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MON-11-V2

Your Home Screen
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Your MON-11-V2 will arrive with the Praetorian Guard app pre-installed and
placed on the Home screen.
Due to ongoing updates to the app your app version may be outdated. You can
check if there are any updates available by logging into or creating a Google
account and signing into the play store.
You can fill the home screen with any combinations of additional shortcuts,
widgets, and folders you like.
When you power up you will be greeted with an AES Global screen then your
Home screen will appear once fully booted.
You can access additional apps by swiping up from the bottom of the screen.
LAN Connection
Wi-Fi Signal
All Apps: Tap to view all apps.
Back: Go back to the previous screen.
Recent apps: Open a list of recent apps. Tap an app to
open or swipe left/right to remove the thumbnail.
Home: Go back to the home screen.
Increase Volume
Decrease Volume
Page | 9
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Moving Apps
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Adding Apps
Within the All Apps menu, choose an app or swipe
right to choose a widget. Tap and hold desired app or
widget for about 2 seconds until the Home screen
appears. Slide it wherever you want and let go.
Moving Apps
1. Touch & hold the icon.
2. Slide your finger to the new position.
3. Lift your finger to drop the icon into its new position.
(To move between Home screens, slide toward the edge of the screen. To bump
another icon out of the way, slide slowly towards it.)
Removing/Uninstalling Apps
1. Touch and hold the app or widget
2. Drag to the X icon at the top of the screen to
remove the app from the current screen or
move to the Bin icon to uninstall the app.*
*Note: System apps cannot be uninstalled.
Page | 10
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Quick Settings & Notifications
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Swipe down from the top of your Home
Screen to view your Notifications.
Use two fingers to swipe from the top of
your Home Screen or swipe down again
from notifications to view your Quick
Settings
Manage Notifications and Interruptions
Tap on Sound & notification in the Settings Menu.
You can manage what notifications you see, set notification priority level by
app, and see what apps have access to your notifications.
You can set up your device so that notifications only appear on at certain
times, for certain types of notifications, and from specific contacts.
Ensure all notifications are enabled for the Praetorian Guard app if you are not
receiving calls.
Page | 11
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Changing the Wallpaper
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Tap and hold your finger on any open space on your home screen. A list of
options appears.
•Gallery: Choose a wallpaper from your personal gallery.
•Wallpapers: Choose from thumbnails of default images
•Live Wallpapers: Choose from a scrolling list of animated wallpapers
Page | 12
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Tel UK Head Office: [phone]
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MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Network Connection
Turn on Wi-Fi
Your monitor will list the networks it finds within range. Switch the button at the top
to on and scan for networks. Tap a network to connect.
When connected, the wireless indicator appears in the status bar. The white lines
indicate connection strength.
Turn off Wi-Fi
Tap the Wi-Fi ON switch under Wireless & Networks to toggle it OFF
Forget a Wi-Fi Network
In the Wi-Fi settings screen, tap the name of the network. Tap “Forget” in the dialog
that opens.
Within the All Apps
menu, tap Settings.
Under Network &
Internet, tap on Wi-Fi.
1
2
Page | 13
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Using the Keyboard
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Entering text
Enter text using the onscreen keyboard. In most apps it will open
automatically. In others, open the keyboard by touching where you want to
type.
*Depending on what you are doing, some of the keys on the keyboard may
look different.
Keyboards A - appears when you are searching or browsing the net.
Keyboard C - appears when you are writing emails, documents, or messaging.
Insert emoji’s
Enter
Search
Insert numbers or symbols
Touch & hold for keypad settings
Touch & hold to type special
characters & symbols
Page | 14
To make the keyboard go away, touch Back button at the bottom of the screen.
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Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

monitor Settings
Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Wi-Fi: Turn Wi-Fi on to see available networks and connect.
Bluetooth: Turn on Bluetooth to sync to another device.
Display: Adjust brightness, change your wallpaper, turn on/off screen rotation,
sleep settings, and font size.
Sound & notification: Adjust the volume, notifications, and alarm sounds.
Battery: Provides battery usage data.
Users: Add users & profiles with their own apps and content.
Screenshots: Display or hide the screenshot button in the status bar.
Storage: Provides storage use data.
Apps: Tap an app to force stop, uninstall, clear data, move to SD card, or clear
data.
Location: Allow google to use data to determine your location for improved
search results.
Accounts: Tap to add or remove Email accounts.
Backup & reset: Backup data and factory reset your monitor.
Security: Adjust settings to make your monitor more secure. Allow installation
of non-Market apps.
Language & input: Set language, spelling correction, keyboard and voice
settings.
Date & time: Set the date, time, and time zone.
Printing: Set up Google Cloud Print to connect your printer to the web.
Accessibility: Adjust settings for users with poor vision and/or hearing.
About monitor: Model number and general monitor information.
Page | 15
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Warning: If the monitor is not powered on or connected to the internet it will not function correctly.
Open the app drawer and select the app:
(1) Multifunction Clock: Setup timed power off/on
Using the Auto Power Off/On Feature
(1) Select Days to set times
e.g. Sunday, Friday & Saturday
Adding a Reboot Schedule
Turn Feature
On/Off
1
1
Page | 16
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Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
(2) Select the ‘Off Time’ for the device.
(3) Select the ‘Boot Time’ for the device.
(4) Press ‘Add Time’
e.g. Off Time –22:00 | Boot Time = 06:00
(1) Swipe the schedule you wish to delete from the list to the left.
(2) Select ‘DELETE’
Delete a Reboot Schedule
1
2
1
1
3
4
2
Page | 17
Manufactured by AES GLOBAL:
Web: www.aesglobalonline.com
Tel UK Head Office: [phone]
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MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
Ensure you have completed the setup as per the intercom
manual and is it showing ONLINE on your mobile device.
Note: Maximum 8 separate users and devices. Each device connected must be logged in with
their own user account for correct operation. Only ADMIN can change critical system settings
of the intercom. We advise to use separate user accounts for additional monitors.
(1) Open the app from the home screen / app drawer.
(2) Select the Settings Icon.
(3) Select the ‘+’ icon.
(4) Input the login credentials created on the admin account.*
*See intercom installation manual for more info.
Adding your Intercom to Praetorian Guard app
App
Settings
Add
Intercom
Save Settings
4
3
2
1
Page | 18
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MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
The intercom is now added to your device and should show Online.
If you can see live video and hear audio, the intercom has
successfully connected to the network.
If for some reason this does not work, check the LED indicators
on the PCB and the RJ45 socket to ensure it is connected
correctly to the network.
Diagnostic Tips
1. Intercom is showing online status, but the video feed shows “fetching”.
A: This can be caused by poor power cable extended to the intercom, weak Wi-Fi, or too many devices
connected to the Wi-Fi network and the router is incapable of managing the workload.
2. Intercom is not showing online status.
A: This can be caused by incorrect Wi-Fi password created, or Wi-Fi dropping out due to weak signal.
3. I can see video but there is no audio on the phone or there is no audio at the intercom.
A: Possibly permissions for the app were not accepted during app install. Check microphone permissions for the
app in the phone settings.
4. The status is showing online, then connecting, then online again.
A: This is normal when a phone roams between two Wi-Fi connections, or between Wi-Fi and data.
2021 / 03/ 13 Sat 15 : 05 : 30
View
Camera
Page | 19
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MON-11-V2

Unit 4C, Kilcronagh Business Park,
Cookstown, Co Tyrone, United Kingdom,
BT80 9HJ
(1) Swipe down from the top of your Home Screen to view your
Notification panel
(2) Select the Praetorian Guard notification.
(3) Once the app loads the call will be displayed. Select the Green answer
logo to speak to the visitor.
Answering a call from your Intercom
Call Interface
When the app opens and connects to the call panel it will then display the
call to be answered with a snapshot from the camera when the button was
pressed.*
*Delays in the call loading is usually caused by poor upload speeds.
1
2
3
2021 / 03/ 13 Sat 15 : 05 : 30
End Call
Relay 1
Time & Date
Stamp
Relay 2
Time & Date Stamp: Press once to trigger the gate / entrance to open.
Relay Controls: Press once to trigger the gate / entrance to open.
Press and hold for 3 seconds to hold the gate / entrance open. Press again to release.
*The padlock symbol will turn green when active.
End Call: Tap this to end the call.
Page | 20
Manufactured by AES GLOBAL:
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Tel UK Head Office: [phone]
Tel USA Head office: [phone]
MON-11-V2