
Maintenance&Trouble Shooting
20
Trouble-Shooting List
Type of Fault Name Description Recommend Solution
Island Fault
Grid Fault
The public grid is outage
or the grid is disconnected
to the inverter.
• The fault will disappear automatically
when the public grid go back to normal.
• Contact the local distributor or grid
company to adjust the voltage protection
parameters.
10min Over Volt
The 10-minute average
value of the grid voltage
is abnormal and beyond
the protection range.
• Power off, then restart (Ref. Chapter6)
• If fault still occurs continuously and
frequently, please ask help for local
distributors.
Grid Volt Fault
Grid voltage is
abnormal, beyond the
protection range.
• The fault will disappear automatically
when the grid voltage is back to normal.
• If fault still occurs continuously and
frequently, please ask help for local
distributors.
Grid Freq Fault
Grid frequency is
abnormal, beyond the
protection range.
• The fault will disappear automatically
when the grid frequency is back to
normal.
• If fault still occurs continuously and
frequently, please ask help for local
distributors.
Isolation Fault
PV Fault
The impedance between
ground and PV (+) & PV
(-) is too low, beyond the
reasonable range.
• Check whether the battery and wiring
are immersed in water and whether the
insulation layer is damaged, and then
make corrections.
• If the fault occurs continuously and
frequently, please ask help for local
distributors.
PV Volt Low
The DC input voltage
from PV strings is below
the minimum reasonable
value.
• Reconfigure the PV strings by
increasing the number of PV strings to
increase DC input voltage.
• Contact local distributors for
suggestions and solutions.
PV Volt High
The DC input voltage
from PV strings is
exceeding the maximum
reasonable value.
• Reconfigure the PV strings by reducing
the number of PV strings to decrease DC
input voltage.
• Contact local distributors for
suggestions and solutions.
PV2 Over Current PV2 current is too high,
protection is triggered.
PV1 Over Current PV1 current is too high,
protection is triggered. • Power off, then restart (Ref. Chapter6)
• If fault still occurs continuously and
frequently, please ask help for local
distributors.