Aim ATC63E Series User manual

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Mobile Computer
ATC63E Series (AIM)
User Manual
Version 1.0

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Copyright
The documentation and the software included with this product are copyrighted 2022
by AIMobile Co., Ltd. All rights are reserved. AIMobile Co., Ltd. Reserves the right to
make improvements in theproducts described in this manualat any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any
form or by any means without the prior written permission of AIMobile Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
AIMobile Co., Ltd. assumes no responsibility for its use, nor for any infringements of
the rights of third parties, which may result from its use.
Acknowledgements
All other product names or trademarks are properties of their respective owners.
Intended use
The ATC63E is intended for integration with hospital system. It is designed for general
purpose for hospital environment. For data collection and display for reference. It shall
not be used for life-supporting system.
Intended user group
The primary users for the ATC63E series are professional healthcare personnel and
general patient groups. It is appropriate for users aged between 18 and 65 to use the
tablet and users’ weight and health are not relevant.

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Declaration of Conformity
CE Conformity Statement
Radio products with the CE alert marking comply with the R&TTE Directive
(1999/5/EC) issued by the Commission of the European Community. Compliance with
this directive implies conformity to the following European Norms (in brackets are the
equivalent international standards).
•EN55032/35 LOW VOLTAGE SWITCHGEAR AND CONTROLGEAR FOR
INDUSTRIAL USE
•EN300328 v.2.1.1 Technical requirement for radio equipment
•EN301893 v2.1.1 WLAN - Spurious Emissions (5G)
•EN301489-1/-17 EMC radio/WLAN/BT
•EN50566 RF (SAR)
•IEC 62368-1 (CB+UL) Product Safety
•IEC/ EN 60601-1 AMMI/ ANSI ES 60601-1 Medical Safety
Products that contain the radio transmitter are labeled with CE logo.
Europe –EU Declaration of Conformity
This device complies with the essential requirements of the Radio Equipment directive:
2014 / 53 / EU. The following test methods have been applied in order to prove
presumption of conformity with the essential requirements of the Radio Equipment
directive: 2014 / 53 / EU:
EN300328 v2.1.1
EN 301 893 V2.1.0
EN 301 489-1 V2.1.1
EN 301 489-17 V3.1.1
IEC 60950-1:2005+A1:2009+A2:2013 and/or
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
RF exposure statement
SAR
This product complies with EU requirements regarding restriction of exposure of

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persons to radio-frequency energy (RF) emitted by telecommunication and radio
devices as it is designed and manufactured in such a way as not to exceed the exposure
limits indicated by the European Union Commission. The permitted SAR limit for the
general population is 2.0 W/Kg. This limit guarantees an ample safety margin that
protects all persons regardless of age and health condition.
5150 ~ 5350 MHz is limited to indoor used in below countries.
FCC Compliance Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following
measures:
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio technician for help.
To assure continued compliance, any changes or modifications not expressly approved
by the party responsible for compliance could void the user's authority to operate this
equipment. (Example: use only shielded interface cables when connecting to computer
or peripheral devices).
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
15.21

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Any changes or modifications not expressly approved by the party responsible for
compliance could void the authority to operate equipment.
This device and its antenna must not be co-located or operating in conjunction with any
other antenna or transmitter.
End-users and installers must be provided with antenna installation instructions and
transmitter operating conditions for satisfying RF exposure compliance.
For product available in the USA/Canada market, only channel 1~11 can be operated.
Selection of other channels is not possible.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment for body-worn configuration in direct contact to the phantom.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End user must follow the specific operating instructions for
satisfying RF exposure compliance. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
The portable device is designed to meet the requirements for exposure to radio waves
established by the Federal Communications Commission (USA). These requirements
set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value
reported under this standard during product certification for use when properly worn on
the body
FCC 15.19 Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with thelimits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a

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particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
The product complies with the US portable RF exposure limit set forth for an
uncontrolled environment and are safe for intended operation as described in this
manual. The further RF exposure reduction can be achieved if the product can be kept
as far as possible from the user body or set the device to lower output power if such
function is available.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Country Code selection feature to be disabled for products marketed to the
US/CANADA
Energy star Information
1. Partner must use the ENERGY STAR mark in one of the following ways:
(1) Via permanent or temporary label. All temporary labeling must be affixed to the
product with an adhesive or cling-type application:
Commented [CH1]: 請至少補充 ES Logo，一般會搭配相關
Statement，請參考信件中的 Reference

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A. The label shall be on the top or front of the product if the top or front of the product
has a contiguous, coplanar surface area not used for touch input or display that is
greater than or equal to 0.625 in square.
B. Otherwise, the label shall be on the reverse side of the screen.
(2) Via electronic labeling displayed on the screen such that the ENERGY STAR mark
must be atleast 4% of the screen by area; must be greater than or equal to 76 pixels
x 78 pixels; must be legible; must be in cyan, black, or white; and either
A. Must appear at system start-up and must display for a minimum of 5 seconds.
B. Must appear within the system power settings dialog window. EPA will consider
alternative proposals for electronic labeling on a case-by-case basis.
2. Partner must use the ENERGY STAR mark in product literature (i.e., user manuals,
spec sheets, etc.).
3. Partner must use the ENERGY STAR mark on product packaging for products sold
at retail.
4. Partner must use the ENERGY STAR mark on the manufacturer’s Internet site where
information about ENERGY STAR certified models is displayed.
5. User Information Requirement:
(1) Products shall be shipped with informational materials to notify customers of the
following:
A. A description of power management settings that have been enabled by default,
B. A description of the timing settings for various power management features, and
C. Instructions for properly waking the product from Sleep Mode.
(2) Products shall be shipped with one or more of the following:
A. A list of default power management settings.
B. A note stating that default power management settings have been selected for
compliance with ENERGY STAR (within 15 min of user inactivity for the
display, within 30 min for the computer, if applicable per Table 3), and are
recommended by the ENERGY STAR program for optimal energy savings.
C. Information about ENERGY STAR and the benefits of power management, to be
located at or near the beginning of the hard copy or electronic user manual, or in
a package or box insert.
(3) Provisions (1) and (2) may bemetthrough use of either electronic or printed product
documentation, provided it adheres to all of the following:
A. Documentation is shipped with the product (e.g., in a printed manual or insert, on
included optical media, in a file installed with the software load shipped to the
customer) or available electronically on the manufacturer’s website. In the latter
case, instructions for accessing the information on the website shall be provided
in the product package or on the Desktop or home screen; and

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B. Documentation is included either (a) only with ENERGY STAR certified
Computers; or (b) as part of the standard documentation if and only if
accompanied by EPA-approved customer guidance on how to identify if their
computer configuration is ENERGY STAR certified.
Technical Support and Assistance
For technical support and service, please visit our support website at:
https://www.aimobile.com.tw/contactUs.html
Details of preparatory treatment or disposal
Installation is only to be carried out by manufacturer authorized and trained personnel.
Regarding calibrating the device, we suggest to send back the tablet to the supplier for
annually check.
Safety Instructions
Please read these safety instructions carefully and follow these instructions for use.
Repair of the device may only be carried by trained service personnel. AIMobile
recommends that a service contact be obtained with AIMobile service and that all
repairs also be carried out by them; otherwise, the correct functioning of thedevice may
be compromised.
WARNING！
Because of the danger of electrical shock, never remove the cover of
a device while it is in operation or connected to a power outlet.
WARNING！
Do not modify this equipment without authorization of the
manufacturer.
WARNING！
To avoid risk of electric shock, this equipment must only be
connected to a supply main with protective earth.
WARNING！
Not to position the equipment so that it is difficult to operate the
Disconnection device. Disconnection device: Separate from adaptor
and power code.
WARNING！
En raison du danger d'électrocution, ne retirez jamais le couvercle
d'un appareil lorsqu'il est en marche ou branché à une prise de
courant.
WARNING！
Ne modifiez pas cet équipement sans l'autorisation du fabricant.
WARNING！
Pour éviter tout risque d'électrocution, cet équipement ne doit être
connecté qu'à une alimentation secteur avec mise à la terre de
protection.

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WARNING！
Ne pas positionner l'équipement de sorte qu'il soit difficile d'actionner
le dispositif de déconnexion. Dispositif de déconnexion : séparé de
l'adaptateur et du code d'alimentation.
Accessories：Adaptor & power cord. Power cord supports the following three countries:
Taiwan/US/Europe, please use a power cord that matches the AC voltage of the power
outlet and has been approved by and complies with the safety standard of your
particular country.
If one of the following situations arises, have the equipment checked by service
personnel:
•The power cord or plug is damaged.
•Liquid has penetrated the equipment.
•The equipment has been exposed to moisture.
•The equipment does not work well, or you cannot get it to work according to the
user’s manual.
•The equipment has been dropped and damaged.
•The equipment has obvious signs of breakage. Disconnect this equipment from any
AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents
for cleaning and keep this equipment away from humidity.
WARNING！
To avoid short-circuits and otherwise damaging the device, do not
allow fluids to meet the device. If fluids are accidentally spilled on
the equipment, remove the affected unit from service as soon as
possible and contact service personnel to verify that patient safety is
not compromised. Please check the battery if your computer clock is
unable to keep accurate time or the BIOS configuration is reset to
default.
WARNING！
Installation is only to be carried out by manufacturer authorized and
trained personnel. Regarding calibrating the device, we suggest
sending back the tablet to the supplier for annually check.
WARNING！
For disposing of your used product, please follow the national
requirement to dispose waste products.
WARNING！
Pour éviter les courts-circuits et d'autres dommages à l'appareil, ne
laissez pas de fluides entrer en contact avec l'appareil. Si des liquides
sont accidentellement renversés sur l'équipement, mettez l'unité
concernée hors service dès que possible et contactez le personnel de

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service pour vérifier que la sécurité du patient n'est pas compromise.
Veuillez vérifier la batterie si l'horloge de votre ordinateur n'est pas
en mesure de conserver une heure précise ou si la configuration du
BIOS est réinitialisée par défaut.
WARNING！
L'installation ne doit être effectuée que par du personnel autorisé et
formé par le fabricant. En ce qui concerne le calibrage de l'appareil,
nous suggérons de renvoyer la tablette au fournisseur pour un contrôle
annuel.
WARNING！
Pour l'élimination de votre produit usagé, veuillez suivre les
exigences nationales en matière d'élimination des déchets.
Burn in Condition
1. Burn in V8.1 tool, items：CPU+RAM+HDD+2D+3D+Video loading 100%
2. I/O test as below：
1) USB 3.0 flash type-A*2：Check these two USB drive in HDD.
2) USB 3.0 flash type-C*1：Check this one USB drive in HDD.
3) LAN cable：ping 8.8.8.8 -t
4) HDMI：connect to 4K monitor (mirror mode)
5) The test placement angle for thermal test is defined as 70 degrees.

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Battery Safety
CAUTION！
Danger of explosion if battery is incorrectly replaced. Replace only with the same type
recommended by the manufacturer, discard used batteries according to the
manufacturer's instructions.
CAUTION！
Danger d'explosion si la batterie est inexactement remplacée. Remplacez seulement
avec la même chose ou le type recommandé par le fabricant, jettent les batteries utilisées
instructions de s selon fabricant des.
Mistreat the battery used in this device may present a risk of fire or chemical burn.
Do not attempt to disassemble the computer or its accessories.
Only qualified personal is allowed to replace the battery.
Do not dispose batteries in a fire and check with local authorities for disposal
instructions.
ATC63E can only be equipped with standard battery pack with FUCO, ATC-63E-BAT,
rating 10.8V 4660mAH Polymer Lithium Ion Battery. Use of another battery may
present a risk of fire or explosion.
Battery Charge Notice
It is important to consider the environment temperature whenever you are charging the
Lithium-Ion battery pack. The process is more efficient at normal room temperature or

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slightly cooler. It is essential that you charge batteries within the stated range of 0°C to
45C. Charging batteries outside of the specified range could damage the batteries and
shorten their charging life cycle.
Storage and Safety Notice
Although charge Lithium-Ion batteries may be left unused for several months, their
capacity may be depleted due to the buildup of internal resistance. If this happens they
will require recharging prior to use. Lithium Ion batteries may be stored at temperatures
between -20°C to 60°C, however they may be depleted more rapidly at the high end of
this range. It is recommended to store ATC63E within normal room temperature ranges.
Ensure that the voltage of the power source is correct before connecting the equipment
to a power outlet.
The power outlet socket should behave grounded connection.
This Product is not intent for use by children. This product is not suitable for use in
locations where children are likely to be present
The equipment power supply cord shall be connected to a socket-outlet with earthing
connection and the power outlet socket should have grounded connection
Never open the equipment. For safety reasons, the equipment should be opened only
by qualified skilled person.
This product is intended to be supplied by an UL certified power supply or DC power
source suitable for use at Tma: 40 degree C minimum, whose output meets ES1 and is
rated 19 Vdc, 4.74A MAX, 90W, if need further assistance, please contact AIM for
further information.
Applicant：AIMobile Co., Ltd.
Address：6F., No. 166 Sec. 4. Chengde Rd., Shilin Dist., Taipei City 11167, Taiwan,
R.O.C.
Tel：[phone]

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Chapter 1 Ready to Go.................................................................................................14
1.1 Product Features.......................................................................................15
1.2 Package Contents.....................................................................................15
1.3 System Configuration ..............................................................................16
1.4 Exploring the ATC63E.............................................................................17
Chapter 2 Making Connections ...................................................................................21
2.1 Connecting the Power ..............................................................................22
2.2 Connecting to a Monitor ..........................................................................22
2.3 Connecting ethernet cable........................................................................23
2.4 Connecting USB Devices ........................................................................24
2.5 Connecting Headphones ..........................................................................24
Chapter 3 Turning On ..................................................................................................25
3.1 Controlling the ATC63E ..........................................................................26
Chapter 4 Wireless Connections ..................................................................................34
4.1 WI-FI Connection ....................................................................................35
4.2 Bluetooth Connections.............................................................................39
Chapter 5 Advance Setting...........................................................................................43
5.1 Checking Battery Status...........................................................................44
5.2 Maintenance.............................................................................................44
5.3 Installation with Vesa Mount Bracket......................................................46
5.4 Trouble Shooting......................................................................................48
Appendix Specifications ..............................................................................................49
A.1 Specifications................................................................................................50

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Chapter 1 Ready to Go

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Congratulations on your purchase of the ATC63E Rugged Tablet PC. This product
combines rugged design with reliable performance and powerful functionality to best
suit all your needs, in a wide range of working conditions. This user manual outlines
all you need to know to set up and use your ATC63E. If you have any further questions
or queries, contact our technical support team via our website:
https://www.aimobile.com.tw/
1.1 Product Features
•Rugged design.
•Featuring with the Future Intel Tiger Lake UP3 Processors.
•Built-in WLAN/Bluetooth.
•Durable, shock-resistant housing.
•13.3" IPS LCD.
•Power Requirements
◼power adaptor input Rating：AC 100-240V, 50-60Hz, 1.5A
1.2 Package Contents
Ensure all the following items are present when you receive your ATC63E. If any of
these items are missing, contact your vendor immediately.
•ATC63E Tablet PC
•AC power adaptor
•Power cord
WARNING！
To prevent electric shock, do not remove cover.
WARNING！
1. Input voltage rated 100-240 V, 50-60 Hz, 1.5A.
2. Output Voltage rated:
•Type-C output max: 5V/2A
•USB3.0 type A output max: 5V/0.9A
•RJ45:10/100/1000 Mbps
•Audio Jack connection (no rating)
3. Use a FUCO, ATC-63E-BAT, rating 10.8V 4660mAH Polymer
Lithium Ion Battery.
4. Maintenance: to properly maintain and clean the surfaces, use
only approved products or clean with a dry applicator.
CAUTION!
1. Do not replace battery yourself. Please contact a qualified
technician or your retail provider.

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2. The computer is provided with a battery-powered real-time clock
circuit. There is a danger of explosion if battery is incorrectly
replaced. Replace only with same or equivalent type
recommended by the manufacturer. Discard used batteries
according to the manufacturer's instructions.
No user serviceable parts inside, refer servicing to qualified personnel.
1.3 System Configuration
The block diagram of a ATC63E tablet computer is shown in the following diagram:

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1.4 Exploring the ATC63E
1.4.1 Front View
No.
Component
A
Microphone
B
Camera LED
C
5MP Front Camera
D
Light Sensor
E
Stereo Speaker (L)
F
○1 Mute buttons
○2○3 Brightness up/down buttons
G
System LED
H
Volume buttons
I
Power Button
J
Power LED
K
Stereo Speaker (R)
A
M
N
E F G H I J K
O
B C D
L
PQ

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1.4.2 Rear View
No.
Component
P
8MP Rear Camera
Q
Flash LED
A
M
N
E F G H I J K
O
B C D
L
PQ

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1.4.3 Right View
No.
Component
L
Internet LAN Port, HDMI output & USB-C 3.1 Port Door
A
M
N
E F G H I J K
O
B C D
L
PQ

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1.4.4 Left View
No.
Component
M
USB 3.0 Type-A *2 & 3.5mm Audio Combo Jack Door
N
DC-in Door
1.4.5 Bottom View
No.
Component
O
Pogo Pin (USB3.0 )
A
M
N
E F G H I J K
O
B C D
L
PQ
A
M
N
E F G H I J K
O
B C D
L
PQ